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Perfect location, nice sea views, really interesting interiors. Some service points, at the reseption and consierge points.
The ambiance was nice- classic old style .The rooms were big and the view spectacular. Unfortunately the bath tub drain cover was not working so it required a nail file to remove the cover to drain the tub.This was repeated every day of our stay without the staff fixing it! The room was not cleaned on returning in the afternoon and we were told by reception that we had to call for cleaning !The wall tiles had black mould which Is really unacceptable in a hotel of this class.also,our room had chipped paint around doors and peeling wallpaper trim.All in all,This hotel needs revamping.On the plus side, the location is the best in Nice. The staff were very poor in responding to complaints - no apologies ever.My room smelled of mould ,to discover next day that there was a furnace type room opening into my closet,which did not have a door.On complaining ,I was given an excuse instead of an apology. Also,after staying 3 days,I was stopped by a security doorman on entering the lobby ,to question me if I was staying at the hotel. Very very upsetting and again ,after telling him yes ,no apology. Good staff should know the guests and be carful before causing an embarrassing moment. The service at breakfast was very poor and the buffet layout difficult to manage due to the tightness of the restaurant.
the interior of the hotel is exelent, very historical! The restoran is also very doog! Service of the reception and also reception manager was full boor. We planed to stay 21 day- and changed the hotel to another one on the 2 day of our stay!!!
Good taste and comfort all over + restaurant Chatecler - the best I ever experienced food/wines and ambiance. Nope.
Bad brekfast? bad plage, bad service, wery high preis - but only in this year
Very helpful staff; they even said "Have a nice stay" in my language that was amazing! Excellent localtion; place full of arts. You have a feeling that you stay in a museum but you really like it! Just spledid! Nothing, just perfect place.
Wonderful wonderful staff and location location location. The rooms were well appointed and in a style that suited the hotel. The balcony was a great place to get a lovely view of the sea. The rooms were larger then most European hotel rooms and air conditioned which made it very comfortable in the August heat. The public areas and dining rooms were very comfortable and charming. Good business center with easy access. The carpet in the halls made it hard to move luggage around and did not fit the period and style of the hotel. Some of the art didn't suit the hotel ambiance. The carpet in our room was very worn and old. The bathroom had chipped sharp tiles and had not been updated which was a little disappointing for the price point. We were also disappointed that no one informed of the beach facilities available.
Historic building, beautiful lobby Rooms definitely need refurbishment
Godt hotel med en central beliggenhed og generelt imødekommende personale. Hotellet fungerer fint (teknisk og organisatorisk) Qua den centrale beliggenhed nogen støj fra gaden og et vist niveau af luftforurening
Hotellet har en meget central beliggenhed. Venlig modtagelse af personalet. Dejligt værelset med store døre til en altan. Fint badeværelse med særskilt toilet.
Venligt og opmærksomt personale. Komfortabelt om end lidt lille værelse. God balkon. Dejligt badeværelse med rigelig med håndklæder, toiletartikler etc. alt ok.
Særdeles god beliggenhed i centrum og nær strand.Service ved ankomst fin. Velordnede forhold. Nej
Location close to the sea front The Pool was very small and the sunning area was very small and could only take a small number of sunbathers - we had to instead use the private beach which cost 34 Euros
The majority of your staff could speak english very well. and they were always very friendly and professional particularily Olivier the concierge
Wonderful hotel. Excellent quality and service. Centrally located.
Firstly the location was fantastic, 10mins from the airport and 10 min walk from the old town.Our room was beautiful and big with a big balcony over looking the sea. Could'nt fault it.
staff, service, breakfast, location - excellent, by the sea, good shopping, easy to get to railway station, old city, shopping streets by walk
Large spacious room, robes, slippers, fabulous bath There was no blackout curtain... Luckily I brought an eye mask!
Over all a great experience since arrival, very good complementary high speed wireless internet , great breakfast and wonderful bath and shower along with quality interior, worth every cent.
Friendliness and courtesy of staff None
convenience to activities and shopping Bedroom carpets not properly hoovered,air con.not perceptily effective.
our room was facing the mediterrania, so beautiful. it is so close to restaurants in town and shopping.loved going to the casino after dinner. it was so clean and spacious (our room).
It was right on the beach front and a short walk to the two tour buses for Nice. The staff was very friendly, spoke many languages besides French, room service was excellent and very pleasant. No
Beliggenheden, juniorsuiten, udsigten der manglede en bar, et sted man kunne sætte sig midt på dagen, underholdning om aftenen i form af musik.
Et virkelig dejligt, velbeliggende og velfungerende hotel med gode værelser og tæt ved både centrum og stranden. nej!
Der var stille - man kunne ikke høre naboerne, flot værelse og flot tagterasse, god roomservice. Morgenmad blev serveret i en mærkelig telt, hvor der var mus under serveringsbordet, duerne fløj ind, servicet var ikke rent og der var vand på gulvet efter regnskyl.
Generelt var vi meget tilfredse, vi fik hvad vi betalte for. Intet
Beautiful hotel, good location, very friendly and efficient staff. The hydrotherapy pool is lovely
The hotel seems over-rated. It gives you the feeling of being old or overused or at least not well taken care of. Beyond the intention of design...some of the fittings seem...cheap... Plus, the idea of having the bathtub in the room could be special, but it is not practical. The lights are also not thought in a practical way...
Very accomodating, not too big and felt personal. The service is exceptional and the spa is a must-do.
Beautiful design, good location for shopping The air conditioner didn't work well, it was very hot when we arrived at evening time. I called the reception two times, they promised to come and do something but they didn't, so we suffered the very hot room even in autumn time, +17 degree outside. They only fix it in the next morning.
Nice adjacent restaurant. Clean room with an bit odd, but original, design. Clearly visible that the hotel was renovated last year. Noise level in the room was a bit high due to the busy road outside.
You can hear everything in the corridor. not good service at all. horrible breakfast
the roses all around the place no service after 12 a.m. :(
Great location. Friendly staff. great room. All extars very expensive - eg breakfast or to have a drink in the bar (22 euros for one cognac !)
great hotel ,great design , nothing
Food and Hotel were gorgeous. WiFi 7E for 30 mins in reception! No WiFi in bedrooms. Should be free in bedrooms.
The Incredible architecture, fantastic staff and superb rooms.
Dejlig solterasse med pool. Venligt og hjælpsomt personale. Dejlig ikke stor men fin morgenbuffet.Fin afstand bus og tildels også tog. Fri aierkondisen. For langt til strand. Mere information om bus/tog tider kunne ønskes (evt. plan udleveret).Sidste bus/tog tvang folk tidligt 'hjem'. Samt oplysning til turister at Taxa ikke bare kan 'tages' fra vejen eller forlystelser - at den skal forudbestilles 24 tim før brug - skal stå ved f.eks.'Taxa kortet' i receptionen! Kunne godt ha brugt et lille udsalg til de mest elementære køb.En bar på hotellet ville ikke være nogen dårlig ide.
Værelset var klar inden normal tid for overtagelse. Poolen var ikke blevet renset. Dette bør gøres hver dag!
The staff was polite, funny and spoke perfect English. The manager worked like crazy to help out at the breakfast. We were impressed. The rooms! They're fine but there was absolutely no where to put anything. Our room had one lawn chair. It was weird. It all feels a little too Miami Vice with the colors. Felt slightly Miami-ish/Golden Girls. Bottom floor was noisy with window open.
Beliggenheden var fantastisk Mindre snoppet personale, samt skiltning af morgenmadsbuffeten til henholdsvis 9€ og 20€, svært at finde ud af hvad hver i sær indeholdte.
Venligt personale. God atmosfære. God beliggenhed Værelset på 5 sal hvor vi boede, trængte til istandssættelse. Badeværelse ok.
Personalets service og fremtoning var helt i top,hele vejen rundt var alle meget venlige og opmærksomme,vi spiste en aften på hotellet også denne oplevelse var i top,tjeneren og hans folk havde fuld kontrol og betjeningen yderst kompetent.Hotellets beliggenhed var lige tilpas. Vi skulle betale 20 € pr.pers. for at benytte hotellets strand,det er lige 10€ for meget.
Dejlig imødekommende behandling fra sødt velopælgat personale.Skøn restaurant med enestående behandling og fantastisk mad.
Vi syntes det var et godt hotel, det var Godt dejlig morgenmad vi syntes receptionen kunne være knapt så stive. Et Smil Ville have været dejligt men det lærte vi at leve med.
udsigten det trænger til at blive renoveret
Udsigten fra værelset og god altan. Skulle med bus eller taxa til byen.
Personalets venlige og proffessionelle fremtoning. Lidt flere engelsksprogede tv-kanaler.
Stor imødekommenhed og god service gennem hele opholdet Nej
betjeningen var altid meget venlige ingen sengelampe ved en af sengene - dårligt kunstigt lys i værelset. 200 Euro var absolut for dyrt for et værelse af denne standart. Jeg havde ventet mere luksus - prisnedslaget i annoncen var vildledende - det var jo den egentlige pris 112 EURO.
Central beliggenhed, venligt personale, god morgenbuffet ,men dog kedeligt at der kun var mulighed for friskpresset orangejuice 1 ud af 3 dage.
Food was to expensive.
The service, the people, the conciarce, we woke up happy every day and enjoyed life the room an the hotell. Not dislike, but i would hav liked a coffe maskin in the room, Nespresso machin?
We like very much the staff and the atmosphere of the hotel as well as its position and decor. The service at lunch on the beach was sometimes very slow, probably because there were not enough staff. We did not think so well of the new chef in the main restaurant compared with the chef last year.
Beautiful location with access to the town on foot. Hotel was immaculate Restaurant in hotel was superb although expensive. All staff were helpful and suggested other dining experiences locally. Hidden costs of sunbeds etc were very expensive. During our stay restaurant was shut mon/tues, with no other dining option in hotel.
the location, the charm the noise (room on street side)
The hotel is very nicely appointed - it appears to have been remodeled over the last few years. It's off the main road, and is quieter that if situated in town. It has its own private beachfront. We arrived before check-in and and the staff, who were very nice and accomodating, allowed us to relax on the beach while waiting for our room to be ready. There is a piano bar with live music nightly. Everything is ala carte and rather expensive. Lunch at the beachfront cafe cost over $100US for 2 meals and 2 drinks. The hotels charges guests for use of the private beach. 4 drinks at the hotel bar cost over $75US, and Internet use costs over $30US per day.
The hotel has great character and the sea view from our room was fantastic The room was very small and noisy.
Great location and views of the sea, the reception staff (the receptionists, the concierge and the porters) were very welcoming and helpful. The building itself is charming. Of course, ridiculously overpriced, as everything in Riviera. The carpet in the room was not properly hoovered. The service at the breakfast was appallingly bad! The breakfast itself was very poor (for 24 Euro per person!). The lunch food and service was poor as well, for 14 Euros I got a small glass of warm and sour champagne. The food at lunch was just tastless. They charge you extra for Internet (in 5 star hotel! Even in most 3-star hotels free internet is a norm!)
We liked very much the location of the hotell, the nice terrasse and the very nice beach restaurant, who served exellent lunches. The room was also very nice. We was not satisfied with the staff at the hotell - very bad service at the breakfast - and very unpersonality behaviar for the guests.
Lovely hotel. Location is perfect. This is the 2nd visit to this hotel but this time we had our 3 month baby with us. This is not a child friendly hotel as has steps down to the beach so abit of a pain with prams & not too safe with the pontoon. However we did know this before we booked. A perfect hotel though for couples.
It is beautiful, and we loved our room. The staff was friendly and helpful. The hotel is romantic and lmfelt luxurious. The restaurant/drinks were very expensive. It would have been nice to get a glass of wine for a reasonable amount.
Everything ! Availability of superior rooms with no view of sea !
Staff was very polite & efficient from check in to check out, we felt very well cared for our entire stay. Our room was clean and quiet, the bed was comfortable, and the amenities in the room were all great. Breakfast in the morning was delicious and eating on the patio with a view of the harbor and the lighthouse was delightful. The location was perfect, it was an easy walk into town for dinner and we were very close to attractions. Parking was €20 for the night, I thought it was included when I booked. Room had a view of a wall, which was disappointing.
Great room - well appointed. Comfy bed. Excellent bathroom. The gastrobar experience - ready meals to warm up in your room microwave is not exactly the essence of France.
the location close to the airport and the shuttle service the location away from any restaurant
Rooms were very modern, stylish, and clean and the hotel provided free airport pick-up service. Location is good with easy access to Promenade des Englais. Nothing
Excellent hotel. Very comfortable room with all the amenities. Front desk staff were most helpful. No
Friendly staff, English speaking..entertainment system was very good.. Tried to check in bit early instead of 1400 hours which I was not allowed
Location - near airport Shuttle to airport
nice luxury room
The bath tub! The duvet was too heavy for sleeping. A lighter blanket should be provided. Maybe it was and I didn't find it. The room was spacious and many extra services were provided. I was only there for 7 hours so I didn't get to see the hotel in the day. I would stay there again while transiting to the airport.
OK hotell close to airport
Room was nice, plenty of space compared to normal hotel room. It was also good to have microwave owen and fridge. Good for travelling with kids. There was separate fee for the brekafast. Breakfast was not the best I have had, it was almost like "pick-up the food from fridge" style. Also better driving instructions from airport needed.
Good location for local attractions and nearby a less touristy beach, free onsite parking and nice but small swimming pool. Good little restaurant serving local dishes. Rooms very basic but comfortable and clean, ours had a very nice view over the valley.
Calm, swimmingpool. breakfast limit time tto early (9,30 a.m.) and possibility till 10,00 o'clock ; no availability of plug for pc and/or plug transformer for international plugs.