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Quiet even though we were on lower floor and overlooked front of building. Great location. Restaurant (breakfast) food just ok.
Walking to distance to good lunch and dinner choices Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
The breakfast was very overpriced!!!
Very nice amenities and the shower was great! I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room. Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm) Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
Spacious room, quiet, clean and well-appointed.
Location Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend. Nothing.
That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building. We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
Internet, parking, tv hdmi not working, deceiving "city view"
Location Room wasn't clean. Carpet smelt like cigarette. They charged me for parking that I did not use.
Spacious room with super comfortable bed. No warning for the loud construction noise just outside our bed window at 6:30 am Sunday and then 5:30 Monday am. When we complained the front desk said nothing could be done.
It was right downtown near the white house and monuments, so we could walk everywhere Everything closes down so it's hard to find a late night restaurant or pharmacy
Proximity to WH
Friendly helpful staff in downtown DC. The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.
The location and comfort here is great! Overall very good value!! The room was a little tight. Room had empty box of tissues, could of been a bit cleaner, dust.
Location was excellent, most staff was nice and helpful. If you wanted Wifi, you had to pay extra. Channels on the television had horrible reception 9/10 times. One bellhop was incredibly rude when I asked to use a luggage cart, that were kept in their storage room at the moment, as I had multiple heavy bags to load in my car. Parking was outrageous per day ($60). This parking fee was also not included on Kayak or Pricline.
Excellent location for much of downtown DC. Around Midnight my room filled with old cigarette smoke as someone began smoking in the stairwell. The air quality overall in my particular room was poor, requiring the windows to be opened as much as possible. This of course made it difficult to sleep as the city sounds in DC near The White House are loud and replete with sirens 24/seven. Normally, one might cover one's ears to have silence. However, at this hotel the pillows are the size for small children.
The hotel was very nice and extremely close to all the sites (just blocks from the White House). The room, service, and location were far above what I would expect for the price. Would stay here again and will recommend to anyone visiting the DC area.
I did not like the fact I had to pay valet for parking or find my own. I feel if I m paying for the comfort of staying out of town then that is something that should be included.
The Grand Hyatt is our favorite hotel. They have everything from good food to gift shops to a pool. I would highly recommend it! The room service options were slightly limited
I like that I was created with champagne and the staff were very friendly!
The room was very clean, the price was reasonable for downtown DC. Went to get away and attend a Wizards game, and the location is perfect for attending events at Verizon. Would absolutely stay again. Pool water was cold.
The location was great and the rooms were updated. To big. Staff was not very friendly.
Great accommodations perfect for Travel Show we were attending. Loved the location--convenient to many restaurants and sites of the city.
It was clean The parking very expensive
Clean room Quiet Friendly Staff Great location Great price Nothing!
Lots of foodie options and gourmet coffee within a five minute walk. Close to subway. Acceptably clean. Clearly some deferred maintenance in the guest room bathroom.
Close proximty to city center, metro access through lobby. Nothing
Location was excellent. The hotel is really nice and the price we got could not be beat.
Everything was very good but the cost was high for a room. I could have been as comfortable at a less expensive hotel Cost
Location, location, location Helpful staff Very outdated Raggedy carpet Stench in hallway Noise from plumbing in next room
Very clean, quiet and accommodating.
Nice lobby, courteous staff, comfortable bed. Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.
Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming. If you forget to tip housekeeping each morning, don't expect clean towels.
We took our friends and business partners on a east coast vacation trip. Our last stop was the Mandarin Oriental. What a wonderful end to a great vacation!! We only wish we could have spent more time at your magnificent hotel. Everyone we had contact with were very cordial and accommodating. We will definitely return for a longer stay to see some of the sights we missed on this trip. We will also be staying at your great hotel. Thank you for all the wonderful service, till next time. I truly appreciate the ease with which we got the two smoking rooms adjoining each other, it was instrumental in choosing your hotel. Robert & Catherine Aganon No complaints.
Everyone was very nice and the food was wonderful. The hotel was spotless and decorated very well. Nothing. It was great.
When your paying $450 you would expect free internet
The hotel is a class act as good if not better than the four seasons and close to the Raffle's hotel chain
Customer service The sofa sleepers
Location Maids Front desk staff on more than one occasion Very small rooms
This is such a grand hotel. We spent 4 wonderful days here, great staff, exceptionally clean rooms and great views.
Excellent location. Beautiful view of the Washington Monument from our room. Staff was friendly, knowledgeable and helpful.
The staff at the hotel went out of their way to please us. In particular: Mr. Herb Wright greeted us daily with his million dollar smile and was always ready to be of assistance. Mekdes Pierce, Nathan and Limlin worked so hard each day in the lounge for breakfast and appetizers/dinner. They were so kind no matter how busy they were. Absolutely not one thing. It was an outstanding hotel.
Location They offered to an upgraded room with a view for more $ Room had no view. AC broke , took 1 full day and multiple sells to get it repaired.
I came down to ride my bike to all the museums and monuments. When I presented my claim ticket for my bike to the bellman my bike had been stolen. I spent 4 hours in the lobby filling out a police report
Dejligt hotel hvis beliggenhed er alle pengene værd.
Hotellets beliggenhed er meget central lige mellem Det Hvide Hus og Georgetown og dermed tæt på både museer,Capitol Hill, Arlington og den historiske del af byen. Det var en fin ting, at vort værelse indeholdt et køkken med alle nødvendige faciliteter, men det havde været rart at vide på forhånd.
Large rooms, I had a suite for myself. Nice beds. Staff was friendly and helpfull. Location was fine, in the area of the George Washington University and close to all tourist sights in the city Please change the refrigerator. In was incredibly noisy and I had to turn in off during the nights.
Fint hotel med store studioer. God beliggenehed tæt på det hvide hus og the Mall. Af højere klasse end de 3 stjerner, som hotellet har status af.
Der er virkelig store og komfortable værelser. Der er køkkenfaciliteter.Beliggenheden er fin for sightseeing.
Breakfast, gym, and location
They had an excellent gym. The staff was helpful and friendly. No complaints!
Large room, comfy bed, friendly and accomodating staff-they let us check out late, valet parking until 6 pm the next day even if you check out that day, breakfast was good though the room is crowded so get there early or be prepared to grab something quick small bathroom
We liked the clean decor and the layout of the room. Breakfast was outstanding. I can't think of anything that we didn't like.
Friendly staff Bathroom was a little small
Absolutely nothing- we showed up and they had a list of 12-15 people who had reservations that they were not going to honor and we were on that list. Everything about that hotel was a nightmare- my family showed up and they told us they weren't going to honor our reservation and there was nothing we could do about it. Appalling. There was a long list of people's names on the list of people who weren't going to get rooms. No attempt was made to contact us ahead of time, no effort on their part. It was an absolutely horrible experience.
Location was great. Staff friendly and helpful. Very Clean. Nice breakfast included. Rooms didn't have adequate plugs. Bathrooms cramped and door didn't close, so no privacy if traveling with anyone.
I first chose the Capitol Hill Hotel for its location. I was one block from not only the metro station, but also the Capitol Legislative Office Buildings. This hotel more than met my expectations. The staff was very friendly and accomidating. My room did not feel like a standard hotel room. It was set up as a small studio apartment which made me feel much more at home. Everything was modern and beautiful. I will definitly be staying here for all of my business trips to Capitol Hill.
I love the location, free breakfast and most importantly the service.
The hotel is located just steps from the Capitol and Library of Congress, and the Capitol South Metro stop. It was a great location, with a good selection of restaurants and cafes within a couple blocks. The hotel provides a great breakfast spread in a building adjacent to the main building, so be aware that you may have to walk a bit to get to breakfast in the morning if you are staying in the main building. Food included: oatmeal, scrambled eggs, sausage, bread/bagels/muffins, fruit (apples/bananas), coffee, tea, and a selection of juices. While I never took part, the hotel also offers a wine hour from 5-6pm in the main building. They also provide free 24-hour tea/coffee/hot chocolate and a selection of sundries in the main building. The bathroom in the Junior Suite was rather small and did not have a window that opened, so it did get a bit stuffy after a hot shower. The television generally worked, but some of the channels would go out every now and then. Wifi required you to log in multiple times a day, which was frustrating.
Capitol hill hotel is a great place to stay if you are touring DC. Very close to a metro stop, and only about a 20 minute walk to the mall. Great food on Pennsylvania Ave just minutes away also. Well maintained, the staff were helpful and professional. The only inconvenience I had while staying is there was only one ice machine on the ground floor. Other than that, it was great.
Friendly staff. Citrus water in lobby refreshing Great interior design/decor Location No free wi-fi
Updated, modern hotel. Very friendly and helpful staff. Great location for touring DC by foot. Restaurant food was so-so. Found places close by for all of our other meals.
Location is excellent with rental bikes nearby. Starbucks onsite and McDonalds and CVS on same block. Food trucks nearby. Very clean. Comfortable beds and linens. Train whistle heard throughout the night.
I enjoyed my quiet room, which was impressive given how close we were to train tracks. I thought that the gym could use a facelift. Parking was not included, I paid $20 for 7 hrs., but the rate is $37/24hr. Thermostat was a little inconsistent.
Location, staff, facilities Noise reduction in the room. You can hear activities in hallway and in the other room. Aldo you can hear the train but I knew that and it is not possible solve for the hotel
Really liked how clean the entire hotel was, the rooms were amazing! I asked one of the staff members if all the rooms were like that because I had read some reviews that said the hotel was a little out dated. That was definitely one of my concerns when booking the rooms, thankfully I was put on the floor that was fully remodeled. He proceeded to tell me that the entire hotel was gonna be remodeled. This is great news because I booked 3 rooms for my friends and I. We had nothing bad to say about the rooms! Clean white sheets, with working air in every room and not to mention the bathrooms! AWESOME! Clean and remodeled as well! Which is something that makes me really happy because I'm big on bathrooms being clean when I stay at a hotel! I had a huge cake that needed to be stored and the staff also took care of that with no problem! If you are looking for a long stay or even short stay in Washington DC this is your place! I have nothing bad to say about the place! I will for sure be recommending this hotel and will be coming back for sure! Thank you Holiday Inn! The parking was 37 dollars a night for one car. It wasn't really an issue to me though since I parked right on the sidewalk the hotel was on! It was free after 6:30 p.m. Saturday night. I'm pretty sure Sunday is free I wanna say until 5 p.m. We left around 1:00 p.m. Sunday morning and didn't have any trouble with parking tickets! It says it on the meter just can't remember! Again not a big fall back but something to be aware of 37 per night per car!
The hotel and staff were nice and excellent in that order. Two negatives... Biking with other than the hotel does not give the hotel recourse for problems. AC did not stay on all the time when it was set as such on thermostat. Hotel could not give any refunds or comps. Also it was quite obvious that a couple of women in the restaurant/bar were of dubious occupation and I heard one guy tell one of them "I can tell you whatever the "F" I want. Took away from the family atmosphere add this took place in the lobby area.
Location was good Concierge desk did not know hours of museums. Hotel is a block away from Air and Space. Pool and fitness center, not communicated until we got there. Could not use rooftop to survey area and plan trip.
Great proximity to the national mall
Everything! this is a beautiful affordable facility $40 for parking
Great location. Very close to the national mall. Room was comfortable. Pool area was much nicer then I was expecting. restaurant and bar were not that great. Only near by food options were a McDonalds and some food trucks.
Great location , close to metro , musiems , the national mall Parking was not included cost an extra $37
Friendly, helpful staff.
God placering, pæne værelser, god service For høj musik i receptionen/dårlig akustik
Beliggenheden er suveræn lige på Dupont Circle med mange restauranter og barer. Metroen ligger 300 meter fra hotellet så det er nemt at komm rundt i DC
I would not recommend this. Overpriced, small bedrooms for 250. 27 dollars for a below-par breakfast. Sheets were soiled. No terrace despite photos that claim otherwise.
Beautiful lobby, great DC location, helpful staff, lovely room. A value I don't understand but was happy to have. Lovely room. It was great! As a group we did not enjoy breakfast in the restaurant.
.... Reserved through Kayak and pre-paid the hotel fees, but my credit card was charged twice for the hotel fees. Second time being charged $490 additional for inexplicable reason. I have been calling them and trying to get in touch with their accounting department since Sunday to no avail. Only thing I'm getting is voicemail and I have left 2 separate messages to inquire about the charges, but still haven't heard back anything.
$72 for 3 bottles of water and 2 cups of tea is outrageous. I asked for still water, three times when placing order, and they brought sparkling. It was late so I didn't protest.
Excellent customer service and friendly staff.
I came in at 4 and there was no water or mini-bar in the room. They told me that if I wanted a Diet Coke I would need to wait until room service was open at 5. In the morning, they didn't fill the breakfast order -- said they didn't get it. This for $400 a night? Hardly 4 star service.
Really loved the location. The hotel was a stone''s throw from Metro Stations. The red line is literally next door and the Orange/Blue lines is a couple of blocks away. My wife and I really enjoyed the local restaurants near by. We normally try to find famous or highly rated fine dining for our anniversary but this year being in the middle of the city we went for more street food or local dining. We especially enjoyed the Sunrise Cafe for breakfast and Naan and Beyond for dinner, both just around the corner from the hotel. Lastly, we loved the price we got on Kayak. The average price of this place was $250 or $300, but we caught it one day at $150 a night. Never seen that price again and glad I pulled the trigger! The cost of wifi is too much. Usually these high priced places make even more on parking and wifi, but in this day and age its a wonder that they still charge for internet access. Luckily I have unlimited data and a hotspot on my phone for all our wifi needs.
We absolutely loved our stay at The Mayflower. My husband and I were there to renew our vows on our anniversary and the staff were extremely welcoming, making sure our room was ready several hours before normal heck-in hours so that we could get dressed and off to the ceremony in time. I can't think of a single thing that was less than exemplary- the loveliest hotel in DC!
Location. The exterior of the building was pretty. The doormen were busy talking to help me walk into the front door. They must've thought I belong at their hotel. I didn't like the way that I was treated when I checked in. Just because I have tattoos and wear jeans doesn't mean I don't have money to spend. I judge people based on appearance, as everyone does, but this man at reception treated me like trash. Couldn't even look at me. I asked for a king size bed and I got a room with two full size beds. I went down to ask for water since the room has ZERO amenities. The guy at the front desk handed me two tiny bottles of water. Jeez, thanks for the sip of water. I will never stay there again. The hotel is cheesy, lacks any character, and they need to tell their staff to respect everyone. Young, old, white, black, men, women, tattoos, yuppy, anything. You never know these days who's who, who has money, who has clout.
My room was about ten years out of date, broken thermostat, etc. Entire hotel smelled like a small kitchen with no ventilation where someone had been cooking hamburgers. Gross.
Liked everything about this hotel - excellent location near the White House, beautiful lobby, friendly and helpful staff, good quality and large rooms and bathrooms, and the hotel had an excellent rate over the Christmas/New Years holiday period, Liked everything
Pleasant staff Had to call for hair dryer location on back of door.
Valet parking was extremely slow and expensive
no self-parking. valet parking only. when I tried to do valet parking, they didn't allow me to do it.
Location The staff (including management) did not respond adequately to their system being down during check in. Problems like that are expected but management did not issue an apology to all guests waiting in line for 30+ minutes and did not show the urgency to find an alternate way to check in all the guests affected by the hotel's system outage.
1) clean bathroom 2) bath tub doesn't clog when you take a shower; commendable on this part. 3) bed was very comfortable. 1) Accepts pets; this should be flagged prior to booking. There should be an option for customers to select non-pet room esp if one has allergies. 2) Business practice of asking for advance credit card signature. 3) WIFI and use of business center equipment are not standard amenities and customer pays i.e. cost of WIFI is based on GB of data.
60 dollars for valet parking no other option
The location of this hotel was nice, but other than that, I was not impressed. Walls are paper thin. Heard everything in the room next-door constantly. The amenities left a lot to be desired. Staff was slow to respond.
I think I got bit... there was something biting
Everyone was very helpful & attentive!
Everything exceeded my expectations. The room was clean and the bed was super comfortable. Loved the rainfall shower. The valet fee is overpriced. We were unable to get into our room because our lock needed to be charged. This was an inconvenience.
Great location - very nice and clean.
Within walking distance of tourist sites and great restaurants. Comfortable beds! Hotel bar had great happy hour and the bartender made the perfect old fashioned with love.
Very Clean Comfortable beds