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Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend. Nothing.
We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room. Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
Spacious room, quiet, clean and well-appointed.
That staff was very helpful and friendly. Also, the location was great. Very close to the Capitol building. We upgraded to a buffet breakfast, which was lacking and the hot food was cold. Not a good value at $25/ person, but at a hotel, I understand the price, but if the food is cold, then it was a waste of money.
Internet, parking, tv hdmi not working, deceiving "city view"
Very nice amenities and the shower was great! I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
Location Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
The breakfast was very overpriced!!!
Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
Quiet even though we were on lower floor and overlooked front of building. Great location. Restaurant (breakfast) food just ok.
The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm) Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
Walking to distance to good lunch and dinner choices Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
Capitol hill hotel is a great place to stay if you are touring DC. Very close to a metro stop, and only about a 20 minute walk to the mall. Great food on Pennsylvania Ave just minutes away also. Well maintained, the staff were helpful and professional. The only inconvenience I had while staying is there was only one ice machine on the ground floor. Other than that, it was great.
Location was great. Staff friendly and helpful. Very Clean. Nice breakfast included. Rooms didn't have adequate plugs. Bathrooms cramped and door didn't close, so no privacy if traveling with anyone.
I first chose the Capitol Hill Hotel for its location. I was one block from not only the metro station, but also the Capitol Legislative Office Buildings. This hotel more than met my expectations. The staff was very friendly and accomidating. My room did not feel like a standard hotel room. It was set up as a small studio apartment which made me feel much more at home. Everything was modern and beautiful. I will definitly be staying here for all of my business trips to Capitol Hill.
The hotel is located just steps from the Capitol and Library of Congress, and the Capitol South Metro stop. It was a great location, with a good selection of restaurants and cafes within a couple blocks. The hotel provides a great breakfast spread in a building adjacent to the main building, so be aware that you may have to walk a bit to get to breakfast in the morning if you are staying in the main building. Food included: oatmeal, scrambled eggs, sausage, bread/bagels/muffins, fruit (apples/bananas), coffee, tea, and a selection of juices. While I never took part, the hotel also offers a wine hour from 5-6pm in the main building. They also provide free 24-hour tea/coffee/hot chocolate and a selection of sundries in the main building. The bathroom in the Junior Suite was rather small and did not have a window that opened, so it did get a bit stuffy after a hot shower. The television generally worked, but some of the channels would go out every now and then. Wifi required you to log in multiple times a day, which was frustrating.
I love the location, free breakfast and most importantly the service.
Absolutely nothing- we showed up and they had a list of 12-15 people who had reservations that they were not going to honor and we were on that list. Everything about that hotel was a nightmare- my family showed up and they told us they weren't going to honor our reservation and there was nothing we could do about it. Appalling. There was a long list of people's names on the list of people who weren't going to get rooms. No attempt was made to contact us ahead of time, no effort on their part. It was an absolutely horrible experience.
They had an excellent gym. The staff was helpful and friendly. No complaints!
We liked the clean decor and the layout of the room. Breakfast was outstanding. I can't think of anything that we didn't like.
Friendly staff Bathroom was a little small
Breakfast, gym, and location
Large room, comfy bed, friendly and accomodating staff-they let us check out late, valet parking until 6 pm the next day even if you check out that day, breakfast was good though the room is crowded so get there early or be prepared to grab something quick small bathroom
Bell staff and front desk staff at check in were very helpful. Also housekeeping staff was quite nice. Check out staff not very friendly
Location is good and central. Price was o.k.-ish. Doormen friendly. front desk staff was either not friendly (one person) or not very competent (second person). Bathroom was not cleaned well on arrival and cleaning person wasn't friendly, either. Won't stay here again.
Quiet room. Shower worked. First room not clean (pubic hair in tub, stuck to used soap). Changed room. Got a sarcastic apology. Next day, coffee maker in room didn't work. Asked for a new one. Instead, they sent a repair guy ("did you put water in it?" -really!?). Took 45 mins to finally get coffee & hit the gym brfore AM meeting. And what a dump of a gym. One of two treadmills broken, eqipment from 1980. Oh. And $10 for in-room wifi? Why would a business traveler stay at this place? I won't do so again.
Central location and near Union Station.
Friendly staff, accommodating, awesome location No pool
Most convenient location. A short walk from Union Station where our bus dropped us. A short walk to the memorials and the mall. The lobby was huge and welcoming, though some of the couches were a bit worn and needs to be replaced. The rooms were clean, beds comfortable, and there was a Keurig coffee maker in our room! The bathroom was very spacious and the showers were awesome. A safe would have been helpful to store passports, money and small electronics instead of lugging everything around while touring. A small refrigerator would have been a good enity to have. My 5 yr old grandson had milk and snacks that needed c
Broken towel rack in the bathroom
Baggage holding after checkout. Plenty of towels. Limited to 30min free wifi in lobby. Hours of bar.
I RESERVED 5 ROOMS BUT WHEN I CALLED TO ASSIGN NAMES TO THE ROOMS, I WAS SUBJECTED TO A PISSING CONTEST BETWEEN THE FRONT DESK AND RESERVATION DEPARTMENT. iT WAS SUPPOSED TO BE RESOLVED, BUT ON ARRIVASL IT WAS NOT. iT CONTINUED DOWN HILL AT THE FRONT DESK. NEVER AGAIN...
Valet and door staff were terrific, as was check-out staff. Rooms were clean, comfortable and well-appointed. The location was perfect for our activities in the city, close to the Metro and the Capitol. Price was very reasonable, Overall it was an excellent value. Registration person never bothered to look up during the transaction, even when we first approached the desk - she just sensed we were there and launched into her questions. Repeated the mistake when we returned with the valet ticket to stamp.
very close to visit places. very neat and customer service was very good. I would recommend this hotel to my friends
Staff all friendly and welcoming. This is our third stay and it is still our favorite in DC. Breakfast is expensive but pretty good.
Great staff, very accommodating. Perfect location, close to all.
Location. Pleasant, friendly.
Fun hotel, great staff. Enjoyed the visit Some issue with Bis at breakfast. Had to ask for many missing utensils, jam on table had been opened and used. Hard to get coffee refills. Lunch was excellent on all counts.
Hotel was nice and clean for the most part. Staff was wonderful and helped us valet park six hours before our check-in time. Location was close to Capitol Hill, yet in a shady part of town. Bed linens had some yellow stains, but we just folded that part to the end of the bed.
Very friendly and helpful staff. Beautiful rooms, close to the Capitol. Excellent pick.
Nice room, liked the yoga mat in the room, great location literally minutes from Union Station, and very close to Capitol Hill, museums etc. When I checked in, the staff was very unfriendly. Seriously unfriendly. There was also a problem with the kimpton rewards. I signed up several days before the visit, and got an email that I was accepted, but the hotel had no record of this. I was able to login to the wifi with the email address I used with the kimpton rewards, but the hotel could not find it. It seems that they didn't want to accept it, even though they advertise it on their website and in the room.
I liked the location and apparence about buiding, is a Tresaure of tourism in America. Bravo!
Staff were very accommodating. Room was rather small, but very comfortable and immaculate. Restaurant and pub attached to hotel and cafe just down the corner. 5 minute walk to Union Station. Only thing missing was coffee maker in the room.
The location, the historic building and furnishings, and the connected Irish Pub in the building. Fantastic location! The amenities were bare bones. No frig in room, no comp breakfast or wine hour. Only one set of small bathroom toiletries. Room was dusty. Only one elevator working (under construction). Could offer coffee or iced tea or lemonade in lobby.
The proximity to downtown D.C. and the monuments was perfect! We loved that there were a few coffee shops and restaurants nearby, especially the Dubliner, an Irish restaurant and bar, that was situated right under the hotel itself. Staff was incredibly nice and the hotel was very clean - we plan to stay here whenever we come back to visit! The only downfall is that walking around the area at night can be a little questionable, especially going to or coming from downtown D.C. It's eerily quiet.
My room was apparently newly remodeled, and was very modern, exceptionally clean, and very comfortable. The location - just two blocks from the parks surrounding the Capitol on the senate side, are hard to beat. It's a short block walk to Union Station if arriving via train or Metro. There is very little to the hotel other than the rooms - I didn't use the fitness center or the Dubliner restaurant next door, but if you are just looking for a convenient, impeccable room this is a great choice. I'll definitely return. Via the phone and their web site, they required a 3-day minimum stay. Fortunately booking via Kayak let me book a single night, or I would have had to stay somewhere else.
Location, the staff is friendly Draft from windows (they are not sealed),the bathroom is cold (no heating lamp there), the heating blows air straight to bed (not comfortable at all especially after taking a bath) no coffee maker in the room, and no hot drinking water in the lobby after 11 am.
The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating. Restaurant staff were poor. I sat for 10 minutes at the restaurant outside on the patio. Several waiters came by. No one would wait on me and it wasnt busy. I left.
Close to Union station. Close to bus stops NO Microwave; No small fridge
The hotel itself was pleasant despite being under repair such as an out-of-service elevator and an out-of-service ice machine. When I checked out, they tried to charge me for six nights when I had stayed five. When I pointed this out, there was no apology. Mistakes can be made, but overcharging by hundreds of dollars is a very big mistake and deserves some serious groveling. I waited about five minutes for them to correct this, but they couldn't even get logged into the computer. I told them I'd be in the breakfast room and to bring me the corrected receipt. After half an hour, there was still no corrected bill. I went back to the desk to ask about it. This time I got a mumbled "I'm sorry," but I wasn't sure if it was for overcharging or for taking so long. It seems they overcharged everyone in the hotel, and I was just the first to notice. They were sorting out the mess. Besides a serious apology, you'd think they'd be thankful to me for alerting them to a massive problem before they had a lobby full of irate guests. You might think they would at least offer to pay for my breakfast while had to wait so long, if not offering a free night. I got nothing but a long wait. I eventually got my corrected receipt and ran and caught my train to the airport by just one minute.
The room was beautiful and clean. The location was excellent. All the hotel staff were Grundy and courteous. Other room's room service trays sitting in the hallway for more than 24 hrs. Unbelievable that they charged $4 for the water bottles in the room. Tried to go for a drink in the pub, staff were not attentive; sat for over 15 mins without getting asked what we wanted or asked about drinks; simply left and no one noticed.
Comfortable rooms, helpful staff. Private setting with an interesting bar. The night we were there the bar was very busy and noisy yet the noise was completely isolated from the lobby. Irish themed, the bar had an excellent selection of beers and whiskeys. We didn't try the restaurant, so I can't give an opinion. The Phoenix Park is an excellent choice, especially for business travelers. Nothing - good place to stay.
The hotel itself was pleasant despite being under repair such as an out-of-service elevator. The convenient location was key for us as we arrived and departed through Union Station, just a couple of blocks away. It's also reasonable walking distance to the capital building, China Town, Verizon Center, Pennsylvania Avenue, etc. The room was small but the bed and room were clean and comfortable. The desk staff were friendly and accommodating. The amenities were bare bones. No frig in room, no comp breakfast or wine hour. The fitness center was a little lacking as well: small space and there were free-weights, but no benches on which to use them. The water pressure in the shower was very weak. It was like trying to shower with a toy squirt gun. Check-in could have been a bit smoother: we arrived around noon, so we had previously requested an early check-in (normal check-in is 3:00 PM and this is not explicitly stated until you complete your booking). We were told over the phone early check-in would not be possible. Once we arrived, we went to the hotel anyway to see if we could store our bags. It turned out we were able to check in early, so I'm not sure why were initially told that early check-in was not possible. Service at the restaurant was poor. We went for lunch after checking in. I ordered a drink after we were seated and I did not receive it until after we were finished eating and had received the check. There was some kind of problem with their taps. They were apologetic and did provide the drink for free since it took so long, which was nice.