The staff and facilities are always nice. The rooms are well-kept, clean, and comfortable for my small family. The hot breakfast is a nice exclamation point to the stay (waffle maker, bacon, sausage, french toast, potatoes) The hot tub was broken when we visited :(
The place was loud! The plumbing made endless loud noises and the AC was louder than most. The noise disrupted my sleep. On a more personal note, the property had political and religious signs out front. They made me uncomfortable to the point of considering breaking my reservation.
Clean! The rock that someone put at the back door to keep it open!! Not enough security cameras!!
Liked the comfortable king sized bed and close proximity to kettle moraine national forest. The customer service was lacking. There seemed to be no one at the desk unless you called out and got people to get off their cell phones. When I asked for a map of kettle moraine national forest the person behind the counter simple said that they didn't have one. Only after inquiring where to get a map did he offer poor suggestions.