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Great location, lovely room, and very helpful and friendly hotel staff.
Outstanding attention to detail by hotel staff, supremely comfortable bed, and immaculately clean room.
Staff was friendly and attentive Food was perfect . We loved their breakfast Rooms are clean and spacious A great location They should use the smoking area for non smoking patrons because the room is too beautiful
Hard to pick up something I liked, maybe the LCD in the room or the location. Total mess in invoicing+guarantee made by a trainee at the beginning : fully paid accomodation + one person breakfast, I was retained for full guarantee accomodation + 2 persons breakfasts !!! thus waisting my credit card allowance. Plus that the final verification invoice was including another significant balance - another trainee ! - everything was finally cleared (that is I hope, at least !) by the manager in line, Cornelia. Thanks, Cornelia. So, be aware of front line trainees at Intercontinental Vienna !
The staff was very helpful, the bar excellent and the food unsurpassed both for quality and value. Beds were good and location the best.
The concierge service was very cooperative from the moment I made the booking. The front desk was equally efficient.
nice bed pay for internet, no swimmingpool
They have relatively small rooms. The amenities are good but the staff is not very friendly or helpfull. They are rather stuck up and obnoxious. The concierge is manned by the back office and sometimes it takes them a while to arrive. They are not in possession of a lot of information they should have at their fingertips. The breakfast is wonderful. Large selection etc. Had dinner there also but the selection is poor expensive and portions are small. See above
Staff was helpful. Big welcoming lobby. Very small rooms, and they need to be renovated. Old furniture, the bathroom was tiny.
Everything. Attention to detail , staff amazing, rooms beautiful, food excellent Nothing
We found a fabulous price on Kayak. We would not have stayed at the Ritz at their normal rates. It was a terrific value for us.
ALL WAS EXCELLENT. THE PRICE OF BREAKFAST.
i liked the point that i have lived those nights in a more than 150 years old building, hotel imperial is a perfect gate for a tourist to live the old vienna no complaints
Limited Gym facilities
calling from the hotel is to expensive,i made two calls to my friend in austria and my bill was 450- dollar for maybe 40 minutes,thats grazy
The beauty of the public areas and the room.
Gorgeous hotel accentuated in red,gold and marble. Fitting for royalty. Excellent service for the most part. Nicest hotel I have had the pleasure of staying at. Concierge wasn't the most friendly. Would have loved a pool/ jacuzzi option. Understand it's a non traditional request, but it would be a nice addition.
elegant clean historic building... pleasant unobtrusive personel
The stay was made great with the excellent staff and their service. NA
we like the position, the service was very good ,very clean,very good restaurant.romantic also.we will go again
This is by far one of the best hotels I have ever stayed at. Outstanding service and everyone makes you so welcome even though we were only staying for one night.
room needs maintenance, very expensive comparison of what you get..
The suite was wonderful, and we had excellent room service. So while we lived in a luxurious suite, I felt at home because of the history of the hotel and the way it was preserved and still alive. Actually, I whish they would not play modern music - not even music I might enjoy - in such a fabulous, historic setting as the lobby. First impressions are important.
The best thing was position, especially with respect to the opera. The room was first-class; well-presented given the (limited) size. Wifi should be free, not charged for. (This is an observation, not a complaint.)
The elegance, superb staff, excellent location, old world charm Smoking in the Bristol bar
The overall ambiance of the hotel evolked elegant Vienna - exactly as we were hoping for. Staying across the street from the Opera was fantastic! Would like coffee included in room
bathroom and sanitory equipment out of order as well as heardryer
Old world charm with modern facilities, good service, good location
the service no
very quite rooms, The room service was poor, not all the staff for the bathroom was delivered, and it would be advisable to pay more attention on duty performance of roomservice staff
I had laudry picked up by hand friday 16:30 P.M. and as it was not returned saturday afternoon as promised I went to the reception about 10:30 P.m and asked what had happened. Nothing came of that however until I went to the reception sunday morning and asked for it again. The laundry was then returned, unwashed and just tossed on the bed without any explanation or an i-am-sorry-note. Checking out half an hour later nobody mentioned anything about it at all either. Deplorable.
It is a good hotel in a very good location. It is an old hotel but was tastefully renovated and the amenities were very good.
Outstanding staff, very good modern food and Austrian wine, very good clean room. Excellent value for money.
Five stars??? Big mistake. Hotel very nice, staff friendly, good brekfast but maximum 4 stars.
Staff wonderful - helpful, efficient & friendly Would highly recommend Das Triest Hotel for couples/ friends
The beautiful view on St. Stephen's cathedral Some facilities (esp. in the bath room) are a little outdated and would need renovation.
I liked breakfast, having iMac in the room with extra fast internet, spa and location. It is reeeealy good place for money paid.
Absolutely brilliant staff, really polite, responsive and helpful.I was also very pleased with the room. *Poor breakfast ( almost to unexpected degree) can ruin the stay of a guest with high expectetions for a design hotel. *Bathroom does not offer/include slippers, and that creates a negative impression (pertinent to the comfort critiria) for a type of a design hotel.
Good location, near to the public transport and a centre of Vienna.
Superb staff Great garden restaurant for breakfast and lunch Excellent location
I only have nice things to say about this hotel. The room was beautifully decorated, spotless, and quite spacious (hotel has a sort of 60's modern retro vibe going--very stylish). My room looked out towards the Belvedere Palace. The people at the reception desk were very nice and efficient. The breakfast included with the room was excellent with all of the expected food items and more (hot and cold offerings). The only problem you might have is getting to the hotel if you're arriving via the subway. It's a good 15 minute walk from the nearest station (Karlsplatz or Rochuspark). This can be mitigated if you know how to navigate the street cars since they run by the hotel.
Central location near the city centre. Not full availability of services.
The hotel is elegant and it has a soul! The suite was excellent and the service was perfect.exelent. The heating in our suite was poor!! In the morning it was cold so we couldnt really enjoy our stay.
The rooms are very comfortable. Breakfast was very crowded and noisy with a very big group of far eastern visitors
I would point on pictures with flowers. That's nice style.
The room was great, and we got a free upgrade to an executive room.
design and cleanliness of my room nope
Staff was very helpful. Room was well kept and clean. Location was good was able to walk to Opera house, visiting Belvedere Palace which was near and proximity to train station was very appealing. Not much
The hotel was very well presented, quiet and good value for money, especially the Executive room we stayed in.
very kind staff, motto "Your smile is our job" Very bad covering of mobile phone operateur, few places in hotel have very poor signal.
Newly renovated; large spaces; nice bar; calm and quiet
I like the building, the room, staff, location the food, the things from my bar, TV stations
the peace and quite and politeness of the staff.
i would like the in room menu to be a bit more international,i found it abit restricting.it was more austrian though understandable loved everything absolutely
Very nice room, upscale, great breakfast. Central location near major attractions in the ring. Nothing I can think of
go for the cityview rooms - really enjoyed staying there breakfast was very generous, nice choice, excellent service the staff accomodated my wish for using the wellness area before the normal opening times
Pænt og rent, god service, god mad Personalet i receptionen gav meget forskellige svar på hvad en taxa til lufthavnen kostede.
området ved baren var godt, morgenbuffe var god til prisen.
Beliggenhed, dejlig med i restauranten og ros til tjeneren i restuaranten. Vores værelse lå ud til gaden og der var meget støj.
At det var et wienerhotel--ikke et hotel ,hvor som helst i verden
Gode senge. Skøn morgenmadsbuffet i meget flot restaurant. Venligt og hjælpsomt personale. Flot, gennemført indretning i antik/romantisk stil. God beliggenhed med 10 minutters gang til Stephansdom. Juicen til morgenmadsbuffetten var lidt for vandig. Det er tilladt at ryge i den lille bar i stueetagen, hvilket selvfølgelig er til gene, hvis man er ikke-ryger.
God og venlig service hos nogle blandt personalet Internet virkede ikke på værelset.
central beliggenhed, god stemning på hotellet, historisk udsmykket - meget charmerende lidt langsomt personale mht. opfyldning af morgenmadsbuffet - der manglede indimellem bestik, kaffe m.v. Det gik lidt trægt...men det kom til sidst! :-)
Fint rummeligt værelse, venligt personale, god morgenbuffet, god beliggenhed, roligt