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Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
room was old, but clean and confortable enough.
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
The service was very efficient without being effusive. Minimal toiletries.
hotel staff was very nice :) more equipments for gym would be appreciated
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
Everything was great. Iwish I was able to stay longer Had a change of plans and had to leave early in the morning. COuld not properly enjoy the facilities.
1. Thermal swimming pool in the hotel 2. excellent SPA 3. good location 4. good restaurants 5. comfortable rooms
elegent and luxury hotel with a reasonable price the access to the spa very complicated
not the monwy worth it:
Excelent staff. Valet parking was $20 Euro for 1 day which is a little pricy in my mind.
good location, very expensive breakfast
THERE BREAKFAST HOTEL IS OVERPRICED FOR THE SMALL ROOM WE HAD
Other than the price, this was one of the finest hotels we have had the pleasure of staying in. The restaurant, Ente, is also outstanding.
The hotel was nicely located the staff were very nice and friendly and very helpful the services was excellent Nothing
Det var godt forhold mellem kvalitet og pris. Tingene fungerer fint. Værelser små men i orden. simplere system ved check af om man kommer til morgenmad. Hotellet kunne med fordel lave aftale med parkeringshuset så man betaler til hotellet i stedet for daglig betalig i parkeringshuset.
Morgenmaden og den centrale beliggenhed. Parkeringshuset som er tilknyttet, fungerer ikke optimalt. For dyrt og hvis teknikken svigter en søndag, når man skal på messe er der ingen at henvende sig til.
Renlighed og orden prægede hotellet. Det kan være generende med den forholdsvis gennemsigtige væg til tiolet/baderum.
Location, comfortable beds, nice showers
This is the best local owned hotel I have ever stayed in. The staff is exceptionally helpful and they helped me feel like a local. It is a great location for shopping in the pedestrian area, and visiting the church, park, and spas. Internet was free and they had free calling to many countries.
I enjoyed the comfortable bed, the tea and the room not being too small. The breakfast was very good although the breakfast hall was rather small. The walls were very thin and noise from the neighbouring room disturbed my sleep. Better sound proofness please!
the best reception's staff i've ever met -
The room was pretty small, but it was expected
concert of Placido Domingo, excellent restaurants in city centre
Easy access to town center. Too hot. Too noisy. No parking available, even if it says so on the website.
We enjoyed the quaint and modern concept of the hotel. It was a really homely experience for us. The breakfast was good and they had very good and able personnel. Location wise, it is well priced to be right where the old city is. Most of the sights of Wiesbaden is easily accessed by foot and buses from the hotel.
Staff is very nice and helpful. Location is very good
position near park and Wiesbaden's centre rooms need a refurb , no WiFi in room
The staffs are all cheerful and helpful
Location was perfect, near centre but quite.
Location. Staff was very friendly. Really, honestly, in 2010, I think hotels should not be charging what they do for internet. It should just be free. Period. It's a ridiculous scam that hotels charge what they do for internet.
No problems noticed Internet for additional fee, not available in rooms
The hotel was in a very convenient location for the exhibition centre and all evening excursions and entertainments. No Internet in rooms. Breakfast not included.
All staff are very friendly and helpful.
Closeness to downtown Wiesbaden. Easy access to the main station You get what you pay for. Very simple room. A place to take a shower and sleep.
Very clean and the people were very nice.
The room was spacious and clean, the location of the hotel is very convenient for access to the city center. The street noise was a little annoying, the helpfulness of some of the staff could need some improvement.
The hotel was spotless.
Extremely helpful - husband is handicapped and they were very accommodating! Highly recommend this hotel. No
the breakfast was limited, but it was inexpensive and convenient. The location for the hotel is perfect. it was noisy.
room was ok and clean, nothing special but par for the course in DE don't advertise free internet unless you have it and it is working....wireless did not work in my room for most of the stay, staff advised use it in the breakfast room where it works.......I needed to work on a business project and couldn't
Good location, ease of parking nearby, Breakfast was not very good with not a lot of choice.
The hotel itself is very comfortable. The staff was wonderful, extremely accomodating. They went out of their way to make sure I was taken care of. However, parking is not that great. I did not know the area and I was nervous to leave my car in a underground parkhaus 1.5 blocks away. Only the parking
Great Hospitality; from the front desk to the young ladies in breakfast room.
Very friendly and helpful staff
The staff was very polite and most helpful speaking real good English! Difficulties with parking in the old inner city, however they have a reasonably good arrangement with the nearby park house.
Friendly staff, excellent location, clean rooms Needs refresh - new carpets would help, more modern door locks
The friendliest and most helpful hotel staff. Very good location. The thermal pool