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Nice spa area. Public areas were nicely designed and attractive. Staff was courteous and helpful. Bed/mattress was hard. Coffee at breakfast was from a coffee and was not very good.
2 seperate beds, no twin beds available. Very old, no possibility to close the curtains. Thin sheets.
Very nice hotel, extremely helpful staff, great value.
Having stayed in Hotel Arena before, I made no hesitation in booking again. Friendly staff, clean & comfortable rooms, good facilities and excellent prices.
The staff were super. They couldn't help enough. No kettle in the room
The food in the restaurant was very bad. They need a new chef
An excellent hotel, very new with a very agreable look. The furniture and the room arrangement very interesting with one exception: the arcade existing in the room is very easy to be hit with the head. Somehow has to be a warning related to the presence of this architectonic detail. The breakfast excellent. Need for more international TV channels: English language, Spanish language.
Small and quiet but as a ski resort in the summer its stunning
Close to the train station and within walking distance of other areas of the city. The room was very comfortable with tea making facilities. Both room and bathroom were spotless. The breakfast was excellent. The reception staff were not over - welcoming and any request seemed to be an inconvenience. This hotel has a wonderful lounge which was generally kept in darkness with the door closed giving the impression that guests were not welcome there. The weekend we stayed there, the teams participating in the World Gymnastics Championships were taking place. There was nothing in the foyer to acknowledge the event or the medal winners staying there. A lost marketing opportunity!
Excellent location, in the immediate vicinity of ski lifts and ski slopes. Very comfortable rooms and pleasant staff.
For some reason myself and my husband were the only guests at the hotel which was rather strange (one couple did stay overnight for one night but we did not see them ) so therefore we had individual attention As we were only guests we had to decide at the beginning of the day as to whether we wanted a meal in the evening as they were only catering for us!!
Beautiful overview from the Pohorje-mountain over Maribor, very friendly and helpful personnel and nice spacious rooms (apartment)
Lovely location, great staff, woderful breakfast
The rooms were extremely comfortable. They could be open in one so they could provide huge space for six persons. The breakfast was good. The environment was very quiet. Altough the most of wellness services were in another hotel, but travelling to there by cable car is a fantastic tour. The the off-season price was very nice, but in winter time you can ski directly to the hotel. It is not a complain to the hotel, but you have to prepare to yourself that your gps device (mine is made by tomtom) will lead you to the deep forrest. So to find the hotel is not an easy matter, but if you find the only one way then you don't need to do other than to turn your steering wheel to right and left many times.
the staff were very kind,the room very clean,nice view,good breakfast,...
Location and View of the sorroundings Check out procedure
All the views of the area overlooking maribor Getting back to the hotel you said it was 5 km from maribor by cable car which stops at 2000 hrs only way back to hotel if you do not get cable car is taxi at a cost of between 35/40 euros
The restaurant was open only till 19:00 and breakfast was served starting with 8:30.
The hotel was so friendly with dogs it was so good for us!!!!!The room was excellent, and the bed too!:-)And so close to the city .
Hotel was clean, nice stuff..
Howver i only spent 2 daS here, qas vers pleased,abou the staff , food,location, value of the money.ágat ver important : Dög friendly!!!
Decent room, good price/quality ratio Reception area interfaces with what looks like a sports club entrance.
polite, very kind staff, nice panorama, acceptable price, easy availability. no
Very clean, confortable bed, not far from the highway 1. A very unpleasant odour in the room 202, like it was a smoker room for years. Hard to understand such a displeasure in a clean hotel. 2. Noisy guests in the night, they evan try (by mistake) to enter my room
The hotel was very clean and the room was comfortable and wide. WiFi connection was very poor and was available only near the lobby, although the hotel states that there is WiFi in the rooms. Staff quite sleepy and not alert to guest's requests.
The cleanliness and modern layout of the hotel. I also enjoyed the inclusive breakfast.The staff were very helpful. It took a bit of getting used to not having anything more than a skylight for a window and the shower head was broken but these things did not spoil my stay.
We and our dog enjoyed cozy, friendly atmosphere, clean room and really nice dinner. For price we have paid, in this part of Europe we expected richer breakfast
It was a clean friendly hotel, with good food. The staff were friendly, and helpfull. My only complaint was the location. It was a little too far from the town centre, and looking at the map gives a false impression that its nearer than it actually is.
very nice and helpful stuff
Excellent family rum hotel. Very friendly staff. Good location, only 15mins on bus to city centre & walking distance to mountains. Highly recommended
As a Family run operation it is a very well run and friendly place. The staff went out of the way to make us feel welcome and we would certainly stay there again. No
Pleasant friendly staff. Good value food and breakfast. Attractive location and appearance and comfortable room. Was further out of Maribor centre - 6 kms - than we had expected
Very polite and comunitive staff
Very helpful and friendly staff. Very difficult to find from instructions given. A more detailed map would have been useful. Our confirmation showed we had booked a standard room on the first floor but there were only superior rooms on this floor but this wasn't a problem as we were upgraded so that we could be on the first floor!
Huge and extremely clean room, balcony, pleasant personnel, very good knowledge of both English and German for all the staff. Two far from the city center and not explicitly stated on the site. The hotel is destined for the visitors of the ski resort, whereas it was recommended to me as being close to the city center,
Breakfast was excellent and the entire experience was delightful. not a thing.
Good family hotel with excellent staff and service, very convenient location next to the new gondola line to mountains small room for ski filled with the staff placed for a long permanent storage
I was at a conference further up the road at the 5 star hotel, however this was a much cheaper alternative. Staff very friendly and although the rooms were very comfy i felt they were a bit dated - but this is maybe based on a comparison of UK hotels and more the fashion in this area.
The location and helpful staff
very close to the mountains, excelent choice for skiing, very friendly staff,very clean, I will go back for sure.
The hotel is attractive, in nice grounds and a quiet location. The room was nicely decorated and furnished and the food choice at breakfast was excellent. The room also had a nice balcony and view. Very few staff. The one lady on reception, although very pleasant and helpful, spoke little English. We asked for a map of Maribor and the one provided was difficult to read and not very helpful. There was no plug in the bathroom sink.
Very friendly staff. Good breakfast.
Visited Maribor, Had several Skiing lessons (great,never been on ski's before)Winter sightseeing, Visited the many excellent shopping malls. Shame they didn'y do meals
Hotel Staff very gentle. Very quiet hotel. The breakfast was very poor, if you arrive the last there is nothing left. They only clean the room every 3 or 4 days.
New hotel, spacious rooms. Air condition not really efficient, no mini-bar, poor breakfast.
The hotel staff were probably the friendliest and most helpful I've came across anywhere in Europe
Excellent value for money - Big rooms with all amenities ! All was great - highly recommended
The room was very spacious and clean and the hosts were very friendly. We weren't very impressed with the city of Maribor (just our personal opinion). It wasn't as beautiful as the other places we had visited in Slovenia. It would be very good in winter for skiing.
Very friendly staff & owner Pity that there was no bar/mini-bar to get some drinks at night.
The food was tremendous Two to a room yet only one key
Hotel staff very friendly and hotel very clean, easy access to centre of Maribor via the local bus No facilities in the room for making tea or coffee, no bar for evening drinks
Very good hotel. Big clean rooms. Good service. Limited knowledge of English
the staff were very friendly, and the hotel was very clean.
Very nice familiar service, helpful. Quiet and peaceful place to stay at. Very fresh rooms and facilities.
New nice and clean hotel with a free parking close to the motorway and not far from the center. Perfect breakfast and incredibly hospitable owner