Ulemper: Breakfast was really scarce and short of quality and quantity. I will certainly recommend them to improve it. Coffee was really low quality for such a hotel. Rest was acceptable and staff were really helpful and friendly.
Fordele: Mainly nothing; except large bathroom and main room size.
Ulemper: Breakfast was very very poor compared to other 5 star hotels. It is like a 3 star hotel. Bed was already used and not comfortable at all. price should be half!!!
Ulemper: Beds!!! No free water in the room.
Fordele: Have stay here before three years ago. The place has declined in customer service and overall attention to detail. The staff at the front desk we dealt with spoke no English and seemed bothered by ...
Ulemper: I ask a local what had happened to the place, and they said it was an issue of nepotism in hiring practices rather than hiring qualified staff. Too bad, it was always my first choice, now I'll ...
Fordele: + Health club + Perfect sea view rooms
Ulemper: - Room ( not clean and uncomfortable) - Staff (at roof bar and restaurant) - Restaurant ( super expensive and no service from staff) - Foods are moderate - Front desk staff did not give any ...
Fordele: The hotel location
Ulemper: The room was not clean It does not deserve to Ba a 5 stars hotel
Fordele: Location, hotel rooms , and sea view
Ulemper: The hotel is fantastic. However , Breakfast and the service are not good as it should be.
Fordele: The staff were brilliant and attempted to address any issues. The restaurant staff, especially Kabul, and the reception staff, especially Aylin, were fantastic. View off the restaurant balcony was...
Ulemper: Unfortunately the key door mechanism to the executive suite was broken. Took 5 trips for maintenance to correct it. Still didn't work in the end. Only annoying when attempting to enter the room...
Fordele: Staff was great. The best hotel in Zonguldak.
Fordele: average. cannot review hotel itself, location has a problem. Difficult to review. only staff is good.
Ulemper: while having a trip around, we stayed one night for a sleeping break. unfortunately there is a factory very near the town and it really smells bad. First of all, they need to find a solution for this ...
Fordele: Very fair for the value. Nice clean comfortable and kind staff
Ulemper: Limited breakfast. Location if somehow isolated
Fordele: We liked the spectacular view from the bedroom and the restaurant to the Black Sea, we liked also the meals served in the restaurant.
Ulemper: The hotel should be more careful with the furniture and the towels (one of them was stuck). As it was raining, the shift from the parking lot to the hotel was not good, because there is a long ...
Fordele: Superb location, site seeing of Sea surrounding location is breath taking
Ulemper: Staff only speak Turkish except one who is not always available, very difficult to communicate
Fordele: All rooms with sea view. Wintergarden was ok. Parking place available
Ulemper: Not clean. Old bed and bathroom smells very bad. Railway closed to rooms this causes much noise. No open buffet for breakfadt but the breakfast was ok. Pics on internet shows very nice but the real is...
Ulemper: No english, no wi-fi (stuff don't know password)
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