East, Miami

Location was very convenient. The view of our room (Bay - Corner King) was spectacular as well. Staff provided us with a complimentary fridge for the stuff we had (the minibar was full and chargeable for emptying).

Was expecting an outstanding stay with the rate given for our stay. However, defining the experience we had as mediocre would not be very unreasonable. The hotel, facility and the service were beautiful yes, but the details may drag the hotel's reputation in the future. For instance, no coffee/tea availability in the room, not being able to use the pool during night time, etc.. The breakfast can also be considered as mediocre for a facility like this.

The balcony was really nice and so was the little cafe in the hotel!

The bathrooms are not private at all, it’s literally right by the door and the toilet has a glass door, very strange. It takes about an hour for someone to get you a bucket of ice to your room. And I don’t know why anyone would install a tv that’s on the wall but over a chair, makes absolutely no sense. The room was really nice but layout was so bad. It’s not comfortable to use the bathroom right next to the door and people can walk by and see you bc the door is glass. Oh and the 18% added gratuity is insane... 3 drinks at the bar ran me up almost $70.