Best Western Plus Robert Treat Hotel

Varm og kold

Stedet har en fantastisk beliggenhed med hensyn til adgang til massetransport, men den specifikke beliggenhed er i et overgangskvarter. Jeg var konfirmeret gå der med min 18-årige søn, men kunne forestille mig, at de fleste kvinder ikke ville være

Vævstynde vægge. Hørte alt fra voldelige kampe i tilstødende værelser, til højrøstet sex. Vi var der fem nætter, og kun en nat var rimeligt stille Place synes at imødekomme ikke-så-fantastiske kunder, der er utroligt larmende, sent ind på morgenen. Et af mine værste ophold set fra dette synspunkt

The location was okay.

The property didn't accommodate my family when it came to our reservation. We arrived late which I called the hotel ahead of time. Once we got there the room was very small with only one bed no couch. So we were trying to figure out where our daughter would sleep. So we called down for more bedding and towels which they claim they didn't have. So we basically had to get into survival mode!! I asked guest next door to me for their chairs cushions and extra linen they didn't need just so we could make a pallet for our daughter. The staff at hotel didn't try to help at all.

Good continental breakfast & friendly staff in breakfast room.

The room was cold and I was told that there no way to heat it. The air-conditioning on the floor was incredibly loud.

The room was cold however they provided blankets and a small heater

Breakfast (too poor), a lot of plastic used and wastage and you had to waste a lpt of water in the shower in order to get hot water

Fairly convenient straightforward hotel nothing really to like particularly.

Breakfast was really the worst I’ve ever encountered. Coffee juice milk etc all cheap watery fluids; scrambled eggs like nothing else but definitely not like eggs...; “porridge “ with a consistency of semolina and a taste .. I really don’t know but horrible. The hotel has no real bar which I don’t expect at that price! So to meet with friends there is no option but to sit on bar stools at the edge of the restaurant, there are no available tables. Which “restaurant” is itself amusingly advertised as the best dining experience in Newark - which is not a strong competition, but it’s really not!

The house keeping staff were very friendly and polite, would always greet you happily in the morning. The staff in the breakfast area were also very friendly.

The front of house staff were incredibly rude. They spoke to you like you were wasting their time despite only trying to check in. They were dressed very scruffy, none of them wearing any kind of uniform, one even just sat there with his headphones in and ignored people despite sitting at the reception desk. When we tried to to get the shuttle from Newark airport to the hotel, the member of staff that answered the phone was very abrupt. We were told that the bus was on its way and would be with us in 10 minutes; we ended up calling 3 times in the 45 minutes we had to wait, each time they couldn't tell us more than 'the bus is on its way'. The general area outside the hotel is run down, and if you want to go to a restaurant outside of the hotel, you need to be prepared for a bit of a walk through the area at night. Overall, I would not be recommending this hotel to anyone.