Find billige flybilletter til Barcelona

Ulemper: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Ulemper: Better boarding and entertainment

Fordele: inflight staff are good but on the ground staff at airport need a great deal of improvement

Ulemper: Delayed arrival at Bangalore by more than 1 hour.

Fordele: They were very nice! Always a smile, even after 10 hours with us!

Ulemper: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Fordele: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Ulemper: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Fordele: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Ulemper: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Fordele: I missed my flight.

Ulemper: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Fordele: Food

Ulemper: There was loud, annoying static over the intercom off and on.

Fordele: Wide choice of movies and entertainment

Ulemper: Better menu options and in-flight service

Fordele: Young crew, with positive attitude and very kind and helpful.

Fordele: quality of plane

Ulemper: check in takes 30 minutes since my visa was in old passport

Ulemper: Very cramped seating, the 5 hour layover in Frankfort was rough, When we landed after 9 hours I wanted to use the restroom and the stewardess said we had to exit the plane immediately

Fordele: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Ulemper: Honestly nothing I was really happy with my flight!!!

Fordele: Nice crew great sitting

Ulemper: Boarding has always been slow with this trip.... disorganized

Ulemper: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Fordele: Very helpful crew. Quick boarding process.

Ulemper: Not much leg room, or space in seats.

Ulemper: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Ulemper: Better boarding and entertainment

Fordele: Food

Ulemper: There was loud, annoying static over the intercom off and on.

Fordele: I missed my flight.

Ulemper: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Ulemper: Lost one of my bags and delivered the others with glacial slowness, then reps were incredibly rude when I tried to report it missing. NEVER AGAIN!

Fordele: Almost as bad as easyjet

Ulemper: Non standard smaller capacity carry-on. Meal and snack charges even cross Atlantic. Not worth the cost with Overcharges

Fordele: Punctual and friendly staff even under stressful circumstances.

Ulemper: Access to wi-fi

Fordele: Boarding

Ulemper: The crew very impressed and not give a good safety at the plane

Fordele: Flight home had an open middle seat

Ulemper: Flight over was too crowded

Fordele: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Fordele: Boarding was quick once the bus arrived at the aircraft, flying on JetTime (leased aircraft) meant the seats were comfortable and the smaller 737-700 meant that there was less people on-board. Certainly enjoyable.

Ulemper: Flying on a JetTime leased aircraft and not Norwegian means you miss out on in-flight TVs and free WiFi.

Fordele: For Copenhagen to JFK flight only: Excellent crew, satisfactory food service, very good drink service, great plane, comfortable seat in Premium comparable to old business class seats before lie flat became standard.

Ulemper: Extremely understaffed check-in desk in Lisbon with extremely long lines took over thirty minutes of waiting to reach the desk. No separate check-in lines for Premium, since they have no Premium service from there to Copenhagen. No Premium seating or services available from Lisbon to Copenhagen. No staff or facility at Copenhagen airport to print boarding pass for transfer passengers until gate agents finally arrived.

Ulemper: Everything went well

Fordele: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Ulemper: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Fordele: Wide choice of movies and entertainment

Ulemper: Better menu options and in-flight service

Fordele: They hand out wine like it's candy

Ulemper: Also, they hand out wine like it's candy - be careful!

Fordele: Very polite and helpful crew. Nice selection of movies in-flight

Fordele: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Ulemper: Honestly nothing I was really happy with my flight!!!

Fordele: Inflight services

Ulemper: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Ulemper: Airline food could always be better. It wasn’t bad though.

Ulemper: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Fordele: Crew was nice

Ulemper: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Fordele: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Ulemper: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Fordele: Crew was very nice

Ulemper: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Fordele: Very helpful crew. Quick boarding process.

Ulemper: Not much leg room, or space in seats.

Ulemper: Food, entertainment program, pillows and blankets would have been nice,

Fordele: Inflight services

Ulemper: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Fordele: The crew was friendly and willing to serve.

Ulemper: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Fordele: Inflight services

Ulemper: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Fordele: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Ulemper: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Ulemper: It was good enough.

Fordele: Young crew, with positive attitude and very kind and helpful.

Fordele: The crew was friendly and willing to serve.

Ulemper: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Fordele: Crew was nice

Ulemper: The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you

Fordele: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Ulemper: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Ulemper: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Fordele: All seats were very comfortable and spots where I can view everything and crew were awesome.

Ulemper: Local travelers should be offered even water.

Fordele: Brussels airport clearance was quite efficient

Ulemper: Better instructions at the airport

Fordele: Crew and food

Fordele: The flight crew were amazing and had lovely gifts for our daughter

Ulemper: the flight was late and no food or drinks were available without paying rather high prices

Fordele: Brussels airport clearance was quite efficient

Ulemper: Better instructions at the airport

Fordele: Very efficient.

Ulemper: Better airflow in cabin, letting you know about meals before getting to plane.

Fordele: All in time

Fordele: Loved everything! Including the food.

Ulemper: I’m not sure if there was WiFi, i wished that would’ve been advertised. If possible can you advertise the drinks and snacks selections. I booked my flight with Lufthansa but it was operated by another company which made it difficult to find