Find billige fly til Miami Beach

Ulemper: "No leg room very uncomfortable"

Fordele: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Fordele: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Ulemper: "As always, the economy chair area are small but roomier than other airlines."

Fordele: "Service was great and the flight very smooth. Great flight!"

Fordele: "On time performance with better than average crew with standard service"
Ulemper: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."

Fordele: "Special GF meals care on board, friendly staff, good food and drinks"

Ulemper: "Sardine can."

Fordele: "On time and standard service."

Fordele: "Amount of times drinks, water, was served."
Ulemper: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Ulemper: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Ulemper: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Fordele: "Excelente"
Ulemper: "Excelente"

Ulemper: "Seats too small. Staff not friendly"

Fordele: "Service."
Ulemper: "Not enough leg room."

Fordele: "Excellent service, comfortable, clean, on time."

Ulemper: "Slight delay."

Ulemper: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Ulemper: "The bar between the seats is not going up all the way"

Fordele: "Very accommodating"

Fordele: "Comfortable and safe flight"
Ulemper: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Ulemper: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Ulemper: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Fordele: "Crew were organized and pleasent. Lots of food."
Ulemper: "Seats in economy are tight."

Fordele: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Ulemper: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Fordele: "Services"

Fordele: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Fordele: "The courteous and helpful crew. The food and snacks."
Ulemper: "The cramped seats and the poor leg room."

Fordele: "The ambient being so relaxing felt asleep all the way to Zurich."

Fordele: "Courteous staff,"

Fordele: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Ulemper: "A little more water, and too little nag wait in Zurich for connecting flight"

Fordele: "I enjoyed the entirety of the flight."
Ulemper: "No complaints."

Fordele: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Ulemper: "Nothing"

Ulemper: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Ulemper: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Fordele: "Nice crew, good food!"
Ulemper: "NO INTERNET!!!"

Fordele: "Everything! Great Flight attendants, good food. Drinks in economy class. First class treatment in economy. Plenty of entertainment options. We were fortunate to have a very clear air on our transatlantic flight. They did not turn on the seatbelt sign except to land."

Ulemper: "They didn't let me on the flight because I'm disabled pure disciminati"

Fordele: "This was simply the best flying experience I have ever had in my life! From the courteous,professional and always available cabin crew to the comfort of the seat,from the quality of the food to the cleanliness of the craft, everything was just perfect. I traveled in economy class but it felt like king. I will make sure to fly SWISS again!Great great job!"

Fordele: "The whole flight process was a nightmare! From the counter check in to baggage claim."
Ulemper: "There should have been a children's area that was double insulated from the rest of the very full and crowded flight."

Ulemper: "Nothing"

Fordele: "Very organized"
Ulemper: "Very uncomfortable seating"

Fordele: "Flight was on time."
Ulemper: "The airline just gives you the basics. For a long flight nothing really stood out."

Fordele: "Terrible to travel with toddlers as there is no space and food is very limited."

Ulemper: "rarely did they come around with water. I had to go to the back to get it myself. One time they told me they had just gone around. I told them I was awake, reading a paper, and definitely was not offered water. They then gave me 2 small bottle of water, which was a very good idea.. The screen with the flight inf. stopped working mid-flight and we never got it back. No announcements either, and we did not know where we were or how much longer the flight would be until they announced our approach to Miami."

Fordele: "Flight atendands were great evribady did a great job"

Fordele: "The staff was very courteous. They offer drinks very often. The food was good. The chocolates; fabulous touch. The tv en each seat with new movies releases was a home run. The flight was very long but we were not bored, we saw 3 new movies, eat, drink and relax in a 11 hours flight. Oh, by the way, the hot towels to refresh us was perfect. Excellent experience."
Ulemper: "The seats were not very comfortable. For a long trip we need more space between seats."

Fordele: "Everything!!!!!"
Ulemper: "The seats were somewhat uncomfortable."

Fordele: "Service, Staff"
Ulemper: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."

Fordele: "Good service"
Ulemper: "Business class is poor, the food that is the menu is not enough for everybody , I was setting in seat 14 and I dindt have the opportunity to choose my dish, because was so chicken. The bread was not fresh, and all the portion in general were very little."

Fordele: "food was great!"

Fordele: "The flight felt so short, service was amazing, food was good. Great overall experience."

Fordele: "Crew were friendly and courteous"
Ulemper: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Fordele: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Ulemper: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Fordele: "Great movie selection"
Ulemper: "They need softer seats...had to stand half the time"

Fordele: "Loved the food and ambiance"
Ulemper: "The on air entertainment was surprisingly low quality"

Ulemper: "Seatback TV is of the worst quality among airlines. They really need to upgrade those. They don’t nearly give enough beverage and water. The gate wasn’t announced till last minute. There was no group priorities when boarding. Process was chaotic. Food was meh. No internet."

Fordele: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Ulemper: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."

Fordele: "Flight was close to being on time. I was able to get a lot of sleep on the flight."

Fordele: "Smilende og friske besætning under hele turen - go mad"
Ulemper: "Havde forventet lidt bedre sæder end i Ryanair - og meget lidt plads på de 4 midtersæder"

Ulemper: "My flight was cancelled due to technical problems! Hope to be on another flight today as I missed my connecting flights too!!"

Fordele: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Ulemper: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Fordele: "Nothing"
Ulemper: "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Fordele: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."

Fordele: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Ulemper: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"

Fordele: "Even it was a 12-13hrs flight, I had been my best flight ever in a long flight. Virgin really exeeced my expectations."

Fordele: "Service"
Ulemper: "The seats are a bit uncomfortable for such long flights. Crue was excellent"

Fordele: "On time."
Ulemper: "."

Fordele: "Good Virgin experience though food was not brilliant"
Ulemper: "Seating was very uncomfortable. Hardly any padding in the seats and very little leg room. Far worse than any previous Virgin flight."

Fordele: "My first time flying to Europe! I love the service from the attendants but my seat mate made it uncomfortable to seat in my seat. Overall great experience"

Fordele: "Food, crew, entertainment great"
Ulemper: "Seat were very uncomfortable.. hard, not enough leg room and there was no way to sleep comfortably with the head rest that is set up so you can rest your head on it,but its awkward and hard an in the way..."

Fordele: "The flight was late but the pilots made up most of the time"
Ulemper: "Uncomfortable seats"

Fordele: "Food, crew and overall experience was good"
Ulemper: "Got assigned seats all the way in the back. They were comfortable but would have preferred better seats."

Fordele: "On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long."
Ulemper: "Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them."

Fordele: "Crew is well trained and efficient. Lounge food and service are excellent."
Ulemper: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."

Fordele: "Great service outstanding staff"
Ulemper: "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"

Ulemper: "Both my departing flight and returning flight had broken wifi on it. Very bummed"

Fordele: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Ulemper: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."

Fordele: "The crew"
Ulemper: "Food"

Fordele: "nothing"
Ulemper: "this is not an airline, this is a bus company"

Fordele: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"

Fordele: "Flight attendants were nice."
Ulemper: "Was denied the seat with extra legroom that my husband had paid for. One of my suitcases (zipper) opened on the conveyor belt, maybe it was tossed?"

Fordele: "Food was very good crew were pleasant and helpful"
Ulemper: "Seats are very hard"

Fordele: "Was a comfy flight thanks to not having anyone sitting next to me. If someone wouldve been next to me it wouldnt have been as nice because the seats are too bunched for international travel."
Ulemper: "My seat wouldnt recline properly. There were limited food options for non pork eaters. No outlets for power. How can you operate an international flight with nothing provided for those who need to charge their devices after some time. Not a smart design move."

Fordele: "Flight crew was awesome in premium economy"
Ulemper: "The plane was really dirty!!!!"

Fordele: "All the meals and movies included"

Fordele: "Great cabin comfort and entertainment. Very nice place to be."
Ulemper: "Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable."

Fordele: "Virgin does phenomenal service; I wish delta would copy their level of service."

Fordele: "It was on time, and the crew was welcoming and helpful."
Ulemper: "The lack of healthiness of the snack--mostly sweets."

Fordele: "Food and beverage choices excellent"

Fordele: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Ulemper: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Fordele: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Ulemper: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Fordele: "The ground staff at Delhi was very helpful in giving us a new flight ticket for the next day for free eventhough they maintained that it was actually Air India's responsibility."

Fordele: "The staff was nice. Boarding was quick and easy. Flight left on time and arrived early. Although the entertainment system had many options, going through lists and playing games required a lot of tapping, and in some cases pushing to make the system work. I felt like I had a woodpecker sitting behind me pushing on my head non-stop for over two hours. I was starting to go insane! Besides, it was so loud near the back of the plane that I couldn't hear anything through my cheap headphones."
Ulemper: "We could not eat any of the food. My son, my husband and I do not eat and/or are allergic to gluten, dairy, corn, soy and other food additives - as I mentioned above. Please have an option of food not swimming in sauces or cheeses. Plain organic chicken breast with steamed rice pilaf and steamed carrots would be nice. Maybe some steamed red potatoes and a piece of steak. An organic green apple for dessert. Forget the gluten, dairy, sugar or sauces that ruin a perfectly good ham or chicken and lettuce, tomato wrap! Or a salad swimming in dressing. We need to eat protein, not gluten for breakfast. Why not a hard boiled head!"

Fordele: "Keep up the good work. The crew was amazingly hospitable. I felt right at home. THANKS"
Ulemper: "I would suggest James Bond be made available, It seems appropriate. However I have no complaint."

Fordele: "I am a disables person who can not walk more that a few feet without assistance. I was helped all the way to my seat which was great. The Terminal employees were very helpful"
Ulemper: "The food was burn on to the bottom of the dishes and to hard to eat. The crew spent most of the time in the galley and only came out to serve the food."

Ulemper: "Foot space obstructed by poorly placed seat fixtures. Entertainments not available until after takeoff. Other airlines have made available for the entirety of the flight. Safety instructions not great, to be honest i do prefer the american airlines overblow saftey films. Control for entertainment placement meant when trying to sleep youd end up turning them on again. Touch screen would have been better. No internet as far as i could tell."

Ulemper: "Overall it was great! I would like to be able to be more detailed info about classical music selections, for example, Op, #, of the pieces. Also I wish to have more choices of foreign films."

Fordele: "Having had the chance to do many international trips, I've never found an airline as consistently satisfying as Virgin Atlantic. Let's face it, unless you're flying Upper/Business Class, you're always going to be short of room and the food you're served on flights is never going to be something that makes you rave, but I have yet to come across a Virgin staff member who hasn't tried to go the extra mile to make the trip as pleasant as possible."

Fordele: "Liked foot room"
Ulemper: "Padded seat belt very uncomfortable.., tv control & pad on seatbelt pushed me into client on left, big gent sitting next to her pushed her into me.., people walked thru isle & stepped on my toes..., why virgin Atlantic moved us & gave refund I will never know...we paid for extra leg rm 4 months ago"

Fordele: "The desk personnels from the Philippines (flight from Phils to Istanbul) were very accommodating when I requested if the plane was not full that I could be seated on an area where the other seat was not occupied. Very professional with smiling faces."
Ulemper: "So now, this would be the opposite (big time), this lady personnel on the desk (flight from Istanbul to Miami), when I asked her for the same request, she did not even look on the computer and quickly stated that the plane was full. I travel a lot so I just know that this person was lying and sure enough when everyone boarded, they were empty seats. I should have gotten her name because she was just plane lazy and unprofessional, it showed that she did not like her job. I paid an expensive Turkish plane ticket, so I deserve that courtesy and I would fully understand anyway if there were no seats at all but please don't even take your costumers like a fool."

Fordele: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Ulemper: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."

Fordele: "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."

Ulemper: "Called to change date. Thy did not take credit card payment over the phone for a stupid reason. Asked me to go to a thy office no later than 10.30 am the next day. Every airline grabs the money, these "very smart" thy admin has developed rules to make passengers' life's inconvenient. Highly not recommended. Lousy airline. Broke my luggage on top of this on my flight from Miami to Istanbul. NOT recommended. Refrain from even suggesting thy to your customers. You have a good name."

Fordele: "awesome services and food"
Ulemper: "food services time"

Fordele: "Venligt og hjælpsomt personale. Håndterede det rigtigt fint da en medpassager fik et ildebefindende og måtte have lægehjælp."
Ulemper: "Luftkvalitet var dårlig og temperaturen alt for høj. Benpladsen ved mit sæde var ringe - der sad en sort boks til begge sider som tog en del af pladsen"

Fordele: "Foods and the staffs attitude"

Fordele: "Down to earth staff Great food Helpful staff"
Ulemper: "Entertainment system"

Fordele: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Ulemper: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Fordele: "Most of the part."
Ulemper: "Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back."

Fordele: "Everything"

Ulemper: "I lost my luggage and they said we ganna send it to you they didn't send any thing"

Fordele: "Outstanding !!!!"

Ulemper: "I HAVE A BIG COMPLAIN AND I WANT TO BE CONTACTED BY THE PERSON WHO IS RESPONSIBLE FOR THIS SITUATION!!!!! I ORDERED A CHAIR FOR MY MOM, SHE HAS 74 YEARS , SHE COULDN'T SPEAK ENGLISH, ONLY HER NATIVE LANGUAGE, ROMANIAN.SO, I TALKED WITH MR. OMAR, YOUR REPRESENT AND I ORDERED A WHEELCHAIR AND OF COURSE, A PERSON WHO HELPED HER IN THIS TRIP.IT WASN'T ANY CHAIR!!!!! MOM WAS SCARED AND HAD MEDICAL PROBLEMS FOR THAT!!! PLS, CONTACT ME AT: 239 321 3556 OR alimincu@yahoo.com"

Ulemper: "Free WiFi"

Ulemper: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"

Fordele: "good company"

Fordele: "Si Much!!"

Ulemper: "Flying out of the Istanbul airport was horrible."

Fordele: "This was superlative in every way...."
Ulemper: "I liked everything."

Ulemper: "My bag didn’t come"

Fordele: "Nothing"
Ulemper: "The seats. You are real greedy."

Fordele: "Food was good"
Ulemper: "Crew was horrible not friendly poor service"

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Fordele: "Always excellent"

Ulemper: "My Miles&Smiles were not added to the trip."

Fordele: "From beginning to end - it was a great flight. Food was exceptional as well as service."

Fordele: "Food."
Ulemper: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Ulemper: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Ulemper: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Ulemper: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Fordele: "Everything"

Fordele: "Everything was great!"

Ulemper: "Leg space"

Fordele: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Ulemper: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Fordele: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Ulemper: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Fordele: "great customer service!!!"
Ulemper: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Fordele: "Service and people"
Ulemper: "Long lines and security pat downs...."

Fordele: "The lay down seats."
Ulemper: "Wish they came through the cabin with more beverage services. Twice I had to go back to the galley to get a drink."

Ulemper: "poor to non existence service in economy class. all crew up front with zero crew In back."

Fordele: "All was great. I love this company"
Ulemper: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "Great"

Fordele: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Ulemper: "The boarding process was a bit unorganized and took a long time as a result."

Fordele: "Food"
Ulemper: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Fordele: "Friendly corteus service, always trying to please."
Ulemper: "My connection is very long on the return, but I was ablessed to take a compimentary tour in Istanbul"

Ulemper: "it was so HOT!!!!!!!"

Fordele: "Everything"

Fordele: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"

Fordele: "On time"
Ulemper: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Ulemper: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."

Ulemper: "On the run way for 1 hour in line to take off"

Ulemper: "Had to check my bag"

Fordele: "Early arrival"
Ulemper: "VHS antiquated system"

Fordele: "Easy boarding."
Ulemper: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."

Fordele: "All is good"
Ulemper: "No food only snacks"

Ulemper: "Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening."

Fordele: "Service was excellent"
Ulemper: "It was hot before take off and after landing. Plane needed more adequate AC"

Fordele: "Jean T was very accommodating... Flight was delayed but he did what ever he needed to to keep all of of us with a smile on our faces. I'm used to having everyone saying thank you, go ahead. He mentioned everyone's name one by one and tried to make eack person smile, either with a joke or depended on the person it was. Customer service = 100000"
Ulemper: "Jean T"

Fordele: "The service from the airline."
Ulemper: "The space between seats is so uncomfortable."

Fordele: "The crew was helpful."
Ulemper: "The comfort of the seat could be better."

Fordele: "Crew was great, check in was fast. Overall great experience."

Fordele: "Seat was comfortable, boarding was good"
Ulemper: "WiFi didn’t work, my tv didn’t work either"

Ulemper: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."

Fordele: "The poor cabin stewardess was working the whole time as it was a short flight."
Ulemper: "This is a horrible route, they charge you more than flying to Europe and give you a one hour ride in a cramped plane where you can't even bring in a carry-on. The cost is insane but is one of the reasons Wall Street loves Delta as they are racking in the profits for very little service."

Ulemper: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."

Fordele: "We got earlier than expected to our destination"
Ulemper: "Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people"

Fordele: "Comfort and service was great."
Ulemper: "The severe delays was frustrating and not getting enough information about it."

Ulemper: "Work on those delays"

Fordele: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."

Fordele: "Crew was awesome. Very respectful and helpful"
Ulemper: "Food options"

Fordele: "N/a"
Ulemper: "Explain why there’s over a 2 hour delay"

Ulemper: "Faster lines at check-in. More courteous security personnel"

Fordele: "Comfortable Seating!"
Ulemper: "Flight delayed Quite a bit."

Ulemper: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."

Ulemper: "Flight was 20 minutes delayed"

Ulemper: "N/A"

Ulemper: "Na"

Fordele: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Ulemper: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Fordele: "Quickly boarded and took off as well. It was a really smooth flight!"

Fordele: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Fordele: "The flight was delay 3:45 and no compensation!!!!"
Ulemper: "The worst The flight was delay and no compensation!!!! 3:45"

Ulemper: "-"

Fordele: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Ulemper: "The seats need a cushion."

Fordele: "How professional everyone was"
Ulemper: "Everything was good"

Fordele: "Food was good and so was the movie selection"
Ulemper: "Boarding was slow and the interviewers were disrespectful. Also I was upgraded last minute and I could never understand the system by which upgrades to first class are granted. Just because I used my points to buy the flight I wasn’t eligible for an upgrade to the one seat left in first class even though the flight is full and I am the first one on comfort+ upgrade list and there was no one on delta one upgrade list."

Fordele: "Seating was very nice and a free move was a plus"
Ulemper: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"

Fordele: "Late. Poor communication. Crying kids"

Fordele: "Nothing. My flight got canceled."
Ulemper: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"

Ulemper: "It was a smaller airplane."

Fordele: "We took off, flew and landed without incident. Crew was polite."
Ulemper: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Fordele: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Ulemper: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Fordele: "Always a good experience with Delta! They’re the best!"

Fordele: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Ulemper: "Nice sercixe and crew and generous with snacks and water"

Fordele: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Ulemper: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Fordele: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Fordele: "Flight was cancelled due to pilot strike."

Fordele: "Very kind professional and accommodating crew"

Ulemper: "coach seating sold as biz class"

Fordele: "Smooth flight, very nice, polite crew, good entertainment selection. I'm a tall guy so I'll always complain about comfort lol. Food was OK. Choice of mystery pasta and once beef once chicken ( I had pasta twice )."

Ulemper: "I tried to pay for extra luggage online a day earlier, but that function was not possible through the lufthansa website. I called the service center and the representative insured me he had reserved 1 luggage for me and that I could pay for it (the cheaper price) in the airport. That, ofcourse, was not the case. The lady at the checking counter found no evidence of my phone call and reservation, and had to pay the full price."

Fordele: "Airbus 380'eren er et fantastisk fly. Var så heldig at flyve på business og imponerende med den mængde business sæder, som flyveren har og den kvalitet den enkelte plads byder på lige fra super hovedtelefoner til en reel soveplads og fantastiske sæder der kan indstilles næsten efter behag."
Ulemper: "Personalet virkede super stressede i forhold til at kunne give den service, som de vel selv gerne ville overfor businessclass passagerer. Serveringen virkede hektisk og der var ingen ro da flyveturen var kort grundet et hurtig fly og for mange passagerer."

Fordele: "Der var ikke så mange med på flyvningen - super kabine personale, der var rigtig meget på passagerne og sågar forsøgte at muntre et meget flyvetræt japansk ægtepar op til en god oplevelse i Napoli."

Fordele: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Ulemper: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."

Fordele: "Helpfulness of the crew for special needs"
Ulemper: "Improve restrooms"

Fordele: "Venligt personale - god service"
Ulemper: "Langt mellem ankomst og afgangsgate. Boarding via bus"

Fordele: "Godt serviceniveau - jeg er imponeret over at der stadig serveres mad på ruter af denne længde - er sparet væk hos mange konkurrenter."
Ulemper: "Flyet forsinket - aldrig rart når man har endnu et fly at nå. Boarding tog meget lang tid"

Fordele: "I HAVE NOT FLOWN MUCH ON LUFTHANSA IN RECENT YEARS BUT THIS TRIP WAS THE RIGHT PRICE (THE NEXT DAY IT WENT UP BY ALMOST $1000.00) AND I UPGRADED TO BETTER ECONOMY SEATS. THE RELATIVE CHARGE WAS WELL WORTH IT. a WIDER AND SOFTER SEAT MAKES A WORLD OF DIFFERENCE ON THESE LONG FLIGHTS."

Fordele: "Friendly flight attendants. I really liked that there was water service constantly; flying can be so dehydrating. I wish that it was a breakfast service on our arrival to Sfo even though it was evening is the states; I felt that I missed breakfast."

Fordele: "The service"

Fordele: "I loved the spaciousness and comfort of the seats. The crew was always very cheerful and went beyond to make us comfortable and attend to all our needs. The food was pretty good for airlines food and all our requests were immediately granted. I will only fly Lufthansa in the future."
Ulemper: "Entertainment was good but the movies were a little old. Would like to see an improvement in that category"

Fordele: "Overall I would highly recommend the Lufthansa airlines to any of my friends and family. The flight was on time and we were able to board quickly without any delays. It was an 11 hrs flight and I was satisfied with the crew service (friendly and professional) and the comfort of the plane."
Ulemper: "The areas to improve: the food was just average."

Ulemper: "Aweful"

Fordele: "nothing"
Ulemper: "small spaces no room poor food living hell"

Fordele: "You see and feel that Lufthansa is trying to save a lot of money... damaged seats & bad food quality..."

Fordele: "Good chose of movies and music. Crew was nice."
Ulemper: "Food was very bad. I had upset stomach and diarrhea."

Fordele: "Service"
Ulemper: "Don't have new movie."

Fordele: "yes great"

Fordele: "Premium class is awesome. Nice size and comfortable seats with a foot rest. Food as tasty and hot. Attentive attendants."
Ulemper: "Honestly can’t think of anything!!"

Fordele: "Uncomfortable seats."
Ulemper: "Seats, and helping passengers when they have delays"

Ulemper: "The seat didn’t recline and the entertainment didn’t work"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Ulemper: "Excelente fly"

Fordele: "The crew were truly great as I had an extremely difficult flight due to tremendous pain in my knees. Coach economy are way too narrow, even if I paid for preferred seating. A joke. Cldnt move. So uncomfortable."
Ulemper: "Boardingvwas delayed so we left a good 50 minute late. Ran out of meal choice so we had to eat what they had left which was pasta that was too spicy for me anyway. I was very disappointed bec I preferred chicken but there were none left."

Ulemper: "The travel has bien good"

Fordele: "ok"
Ulemper: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"

Fordele: "The crew was wonderful and as far as airplane good goes, it was great."
Ulemper: "Leg room"

Ulemper: "Best company and the 380 is amazing."

Ulemper: "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."

Ulemper: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."

Fordele: "Comfortable seats"
Ulemper: "Meals and some entertainment"

Fordele: "Leg room"

Fordele: "Crew was very helpful from FRA to LAX. ground crew in Athens was terrible. Very offensive, unfriendly, unprofessional and ill mannered. Entertainment was good but touch screen was very old and janky."
Ulemper: "Wifi not working even if you purchase the full flight plan. Other passengers had the same problems. It took 30 minutes to send one email. Ground crew in Athens was terrible. Not cooperative at all, and almost risked missing my flight because of them."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "The crew was very pleasant and accommodating."
Ulemper: "Better movie selection."

Fordele: "Lots of entertainment from music to podcasts to movies and tv. Food was good!"
Ulemper: "The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/"

Fordele: "Some of the food was hot Good movie selection Peesonal entertainment screen"
Ulemper: "Some food was not hot No extra breat was offered No air conditioning for most of the flight, ...disaster No earphones for the first hour and the last 30 min"

Ulemper: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Fordele: "comfortable seats"
Ulemper: "Food was small portion, roll was chilled, not warmed up. There was NO snack in the middle of the flight, breakfast was very unhealthy, all sweets!!!"

Ulemper: "Flight was late causing me to miss flight to Chicago ORD. Missed flight left me waiting in Frankfurt over-night with-out a hotel, nor anyone from Lufthansa to assist with finding a sleeping cot. No airport/Lufthansa staff would offer to bring me a cot and all attempts by me to locate a cot were unsuccessful leaving me to walk from area to area to locate were the cots were stored. Ten Euro meal compensation was severely inadequate to cover dinner and breakfast. Very dissatisfied."

Fordele: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Ulemper: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Ulemper: "Need AC outlets and better WIFI"

Fordele: "The crew helped my mom very much with her ansiery and were with her at all times."
Ulemper: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"