Seneste anmeldelser
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10,0
Fordele: Staff member personally went over the car with me and made sure I was comfortable with everything about it. Vehicle was clean and well maintained (new). She gave me a card so I could call if I had any issues during my rental.
Ulemper: There is always a hard sell on the rental insurance bit which I dislike, but this was no worse than other times.
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8,0
Quick turnaround, will use them again
Fordele: Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.
Ulemper: The car was a little basic, but I didn't really expect much more for the low price I paid.
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10,0
Fordele: Very efficient. No waiting for desk in terminal, transfer bus or car collection
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10,0
Quick and Efficient
Fordele: I received an upgraded vehicle. The staff were very pleasant.
Ulemper: I booked through CarTrawler who themselves wherever good. The only probably with booking through an agency is that it is very difficult if not impossible. The upside is that the rates are very good.
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10,0
In comparison to Europcar
Fordele: Customer service was excellent at Alamo, having rented from Europcar twice and on each occasion experienced a truly awful customer experience this was a pleasant surprise. I will never rent from Europcar again, Alamo has my business
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8,0
No surprises except trying to navigate around the station
Fordele: Good car, no problems, no surprises. Deposit returned promptly. Olivia at the St Pancras desk was friendly and very helpful.
Ulemper: It's easy to get out of St Pancras station...but not so easy to get back in! I circled the station twice before finding the entrance.
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10,0
The staff made the experience incomparable
Fordele: I very rarely comment on experiences like this unless its particularly bad or particularly good. In this case it's the latter and I couldn't fault Alamo throughout the entire process. The cost was low, the service was remarkably good and I received a free upgrade. Wouldn't waste time looking anywhere else.
Ulemper: The car smelt ever so slightly of smoke- that's all I have as a negative
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4,0
Paid a premium and got a lemon
Fordele: Friendly staff at pick up
Ulemper: Car was brand new but a warning light came on and we were unable to drive the car until RAC came out. Meant we had to cancel plans to meet friends. Not the companies fault but felt like we had no real options and very disappointed to cancel plans
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8,0
Ingen overraskelser bortset fra at forsøge at navigere rundt i den.
Fordele: God bil, ingen problemer, ingen overraskelser. Depositum returneres hurtigt. Olivia på St Pancras reception var venlige og meget hjælpsomme.
Ulemper: Det er nemt at komme ud af Kings Cross station ... men ikke så let at komme tilbage! Jeg kredsede omkring hotellet længe på stationen to gange før at finde indgangen.
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10,0
Fordele: Staff member personally went over the car with me and made sure I was comfortable with everything about it. Vehicle was clean and well maintained (new). She gave me a card so I could call if I had any issues during my rental.
Ulemper: There is always a hard sell on the rental insurance bit which I dislike, but this was no worse than other times.
anmeldelse fra
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10,0
Fordele: Very efficient. No waiting for desk in terminal, transfer bus or car collection
anmeldelse fra
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10,0
Quick and Efficient
Fordele: I received an upgraded vehicle. The staff were very pleasant.
Ulemper: I booked through CarTrawler who themselves wherever good. The only probably with booking through an agency is that it is very difficult if not impossible. The upside is that the rates are very good.
anmeldelse fra
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10,0
In comparison to Europcar
Fordele: Customer service was excellent at Alamo, having rented from Europcar twice and on each occasion experienced a truly awful customer experience this was a pleasant surprise. I will never rent from Europcar again, Alamo has my business
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10,0
The staff made the experience incomparable
Fordele: I very rarely comment on experiences like this unless its particularly bad or particularly good. In this case it's the latter and I couldn't fault Alamo throughout the entire process. The cost was low, the service was remarkably good and I received a free upgrade. Wouldn't waste time looking anywhere else.
Ulemper: The car smelt ever so slightly of smoke- that's all I have as a negative
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8,0
Quick turnaround, will use them again
Fordele: Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.
Ulemper: The car was a little basic, but I didn't really expect much more for the low price I paid.
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8,0
No surprises except trying to navigate around the station
Fordele: Good car, no problems, no surprises. Deposit returned promptly. Olivia at the St Pancras desk was friendly and very helpful.
Ulemper: It's easy to get out of St Pancras station...but not so easy to get back in! I circled the station twice before finding the entrance.
anmeldelse fra
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8,0
Ingen overraskelser bortset fra at forsøge at navigere rundt i den.
Fordele: God bil, ingen problemer, ingen overraskelser. Depositum returneres hurtigt. Olivia på St Pancras reception var venlige og meget hjælpsomme.
Ulemper: Det er nemt at komme ud af Kings Cross station ... men ikke så let at komme tilbage! Jeg kredsede omkring hotellet længe på stationen to gange før at finde indgangen.
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