Not the car I rented

Fordele: Service was great

Ulemper: I rented a small car but has to take an SUV which I did not want. I was doing a lot of travel for business and the cost of gas was higher due to this.

Good, except.....

Fordele: good price, friendly service

Ulemper: When I picked up the car, I realized about 15 min later that the gas light was on!

Ulemper: The pre-purchase option for gas does not give credit for gas still in the tank.

Mostly good

Fordele: Friendliness of Staff Quality of Equipment Location for pick up / drop off

Ulemper: No Service for delayed flight until morning. Hours of Service less than competition. Confusion over Unlimited Mileage Waiver

car not available at pickup, no one there at drop-off

Fordele: I ended up getting a Volkwagen Jetta, which is a great car.

Ulemper: They tried to make me rent a 7 passenger van when I had ordered a standard car, even though there were some in the parking lot. I had to go back the next day to get the supervisor to get me the car I ordered. No one was at the Moncton Airport counter when I brought the car back. We were told that the airport counter would open at 10:30. By 10:50, no one had shown up & I had to catch my flight. GPS is a rip-off @ $25-$30 a day. Luckily I was able to buy a low-end one at the Dieppe Canadian tire on sale for $45.