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8,0
Ulemper: The confirmation email describes that I should bring my creditcard and drivers licences. When I showed up without my passport that was a problem and I had to go back home to pick it up. Change the confirmation mail and include the passport!
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5,2
Charged triple price for random scratch
Fordele: Car was fine. Drove well and no issue.
Ulemper: Had €65 rental total. Was charged €210 for random door scratch which was either there already or put there by someone other than me!!! Dropped it off early before they opened left key in drop box. This is such a scam it is not even funny, happened once to me also with Sixt rental in copenhagen.
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8,0
No bad surprises
Fordele: No surprises.
Ulemper: Quick service
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6,8
I was charged almost twice as much as I should hav
Ulemper: When I arrived at the Budget location in The Hague to pickup the car, I was told that I had to pay EUR145.62. My reservation email indicated that the amount was US$89.54. I explained to the gentleman who was in charge at the time to no avail. He only said that he could not help me and that I had to take this up with customer service. I was in a rush and paid under protest. I then called customer service to make a complaint and request a refund for the excess amount and the representative told me that I have to wait a couple of days for the reservation to appear in the system. This is completely unacceptable. I am very frustrated with this situation and demand that a refund be made to my credit card immediately.
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8,0
Ulemper: Bekræftelses-e-mailen beskriver, at jeg skal medbringe mine kreditkort- og kørekort. Da jeg dukkede op uden mit pas, var det et problem, og jeg var nødt til at tage hjem for at hente det. Rediger bekræftelsesmailen, og medtag passet!
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8,0
Ingen dårlige overraskelser
Fordele: Ingen overraskelser.
Ulemper: Hurtig service
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8,0
Ulemper: The confirmation email describes that I should bring my creditcard and drivers licences. When I showed up without my passport that was a problem and I had to go back home to pick it up. Change the confirmation mail and include the passport!
anmeldelse fra
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8,0
No bad surprises
Fordele: No surprises.
Ulemper: Quick service
anmeldelse fra
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6,8
I was charged almost twice as much as I should hav
Ulemper: When I arrived at the Budget location in The Hague to pickup the car, I was told that I had to pay EUR145.62. My reservation email indicated that the amount was US$89.54. I explained to the gentleman who was in charge at the time to no avail. He only said that he could not help me and that I had to take this up with customer service. I was in a rush and paid under protest. I then called customer service to make a complaint and request a refund for the excess amount and the representative told me that I have to wait a couple of days for the reservation to appear in the system. This is completely unacceptable. I am very frustrated with this situation and demand that a refund be made to my credit card immediately.
anmeldelse fra
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8,0
Ulemper: Bekræftelses-e-mailen beskriver, at jeg skal medbringe mine kreditkort- og kørekort. Da jeg dukkede op uden mit pas, var det et problem, og jeg var nødt til at tage hjem for at hente det. Rediger bekræftelsesmailen, og medtag passet!
anmeldelse fra
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8,0
Ingen dårlige overraskelser
Fordele: Ingen overraskelser.
Ulemper: Hurtig service
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