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2,0
Cancelled our reservation without our consent
Ulemper: We checked in to Avis expecting the car we reserved online, and rudely told us our reservation was cancelled, which we never did. Didn’t offer reason how that happened or any effort to help us out!! Just told us it was cancelled and they had no more cars available. Really put us in a bind with 3 kids in a foreign country.
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8,4
Fordele: Agent was pleasant & helpful!
Ulemper: The car could have been cleaner, especially inside at pick up! There were crumbs & popcorn in the console area & on the floor. Windshield needed cleaning inside & out.
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8,0
Fordele: very competitive price and the desk girl was very pleasant and try to find an agreement on which car to give us since the one ordered was not available anymore
Ulemper: we have some trouble when giving back the key because it was night and we didn't know where the key box was. we tried to contcact the customer service number but they didn't answer. Anyway, it was not a big deal because we give back the key the day after.
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2,0
Annullerede vores reservation uden vores samtykke
Ulemper: Vi checkede ind til avis og forventede den bil, vi reserverede online, og fortalte os uhøfligt, at vores reservation var annulleret, hvilket vi aldrig gjorde. Gav ikke anledning til, hvordan det skete, eller nogen indsats for at hjælpe os!! Lige fortalt, at det var aflyst, og de havde ikke flere biler til rådighed. Virkelig sætte os i en forbindelse med 3 børn i et fremmed land.
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8,4
Fordele: Agent var behageligt & hjælpsomt!
Ulemper: Bilen kunne have været renere, især indenfor ved afhentning! Der var krummer & popcorn i konsolområdet & på gulvet. Forruden påkrævet rengøring & ud.
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8,4
Fordele: Agent was pleasant & helpful!
Ulemper: The car could have been cleaner, especially inside at pick up! There were crumbs & popcorn in the console area & on the floor. Windshield needed cleaning inside & out.
anmeldelse fra
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8,0
Fordele: very competitive price and the desk girl was very pleasant and try to find an agreement on which car to give us since the one ordered was not available anymore
Ulemper: we have some trouble when giving back the key because it was night and we didn't know where the key box was. we tried to contcact the customer service number but they didn't answer. Anyway, it was not a big deal because we give back the key the day after.
anmeldelse fra
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8,4
Fordele: Agent var behageligt & hjælpsomt!
Ulemper: Bilen kunne have været renere, især indenfor ved afhentning! Der var krummer & popcorn i konsolområdet & på gulvet. Forruden påkrævet rengøring & ud.
anmeldelse fra
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2,0
Cancelled our reservation without our consent
Ulemper: We checked in to Avis expecting the car we reserved online, and rudely told us our reservation was cancelled, which we never did. Didn’t offer reason how that happened or any effort to help us out!! Just told us it was cancelled and they had no more cars available. Really put us in a bind with 3 kids in a foreign country.
anmeldelse fra
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2,0
Annullerede vores reservation uden vores samtykke
Ulemper: Vi checkede ind til avis og forventede den bil, vi reserverede online, og fortalte os uhøfligt, at vores reservation var annulleret, hvilket vi aldrig gjorde. Gav ikke anledning til, hvordan det skete, eller nogen indsats for at hjælpe os!! Lige fortalt, at det var aflyst, og de havde ikke flere biler til rådighed. Virkelig sætte os i en forbindelse med 3 børn i et fremmed land.
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