Biludlejning i Myrtle Beach

Great rental, poor service

Fordele: Rental itself was great, clean, ran great. Great rental.

Ulemper: On pick-up, they said I had booked the wrong location even though my reservation was for the correct location, which I showed them. The person ahead of me in line had the same problem. Also, when I dropped off the rental they tried to charge a weekly rate even though I had spoken with the agent at pick up about converting it back over to a daily rate after the rental was up (which was reflected in my contract). Although a manager corrected the problem after I showed her proof, the initial agent was incompetent and did not know what he was doing. The manager had to show him twice. Also, the parking attendant was rude at drop off until he realized that I was correct. Would probably not use national through kayak again- too much of a hassle when you are traveling!

horrible service

Fordele: nothing

Ulemper: i reserved a car ahead of time price and conformation code was received. price $313 and some change. i get there and they try to charge me $992 and some change for my car. was suppose to get a midsize car got stuck with a compact car and was there for almost 2 hrs waiting after i talked to the person at the desk.

Sent to the WRONG Airport

Fordele: I like that I got a free upgrade and a reduced rate from the woman working the desk at Myrtle Beach International Airport. I presented her with my paperwork and the airport was the WRONG airport in Myrtle Beach (the private airport - Not MYR which is the airport code for the International Airport). The whole booking had to be cancelled, the insurance had to be cancelled and everything had to be rebooked.

Ulemper: That the airport code for Myrtle Beach (MYR) is the incorrect booking code to get a car rental! Who came up with that idea?!

Quick return

Fordele: They make the return process quick and easy, the attendants are always really friendly.

Ulemper: None

Forfærdelig service

Fordele: Intet

Ulemper: Jeg reserverede en bil forud for timepris og kongruenskode blev modtaget. Pris 313$ og nogle ændringer. Jeg kommer dertil, og de forsøger at opkræve mig $ 992 og nogle ændringer for min bil. Var meningen med at få en mellemstor bil sat fast med en kompakt bil og var der i næsten 2 timer, efter jeg talte med personen ved skrivebordet.

Sendt til DEN FORKERTE lufthavn

Fordele: Jeg kan godt lide, at jeg fik en gratis opgradering og en reduceret pris fra kvinden, der arbejdede i receptionen i Myrtle Beach International Airport. Jeg præsenterede hende for mit papirarbejde, og lufthavnen var DEN FORKERTE lufthavn i Myrtle Beach (den private lufthavn - Ikke MYR, som er lufthavnskoden for den internationale lufthavn). Hele reservationen var nødt til at blive annulleret, forsikringen var nødt til at blive annulleret, og alt skulle ombookes.

Ulemper: At lufthavnskoden for Myrtle Beach (MYR) er den forkerte reservationskode for at få en Biludlejning! Hvem kom med den idé?!