Gæsteanmeldelser
Samlet vurdering
6,5 Godt
Baseret på 7 anmeldelser
Samlet
6,3
Renlighed
7,4
Komfort
6,9
Afhentning/aflevering
6,6
Valuta for pengerne
5,4
Gå til hovedindhold
Anmeldelser af og oversigt over billeje i Lyon
Billejekontorer
╳
Advantage
Kontorer i Lyon
Aeroport Lyon Saint Exupery
+33 8 25 00 99 00
Billejekontorer
╳
Alamo
Kontorer i Lyon
48 Rue De La Vilette
+33 4 78 53 46 89
Billejekontorer
╳
AutoEurope
Kontorer i Lyon
Europcar 213 Avenue Roger Salengro
Europcar 40 Rue De La Villette
Europcar Desk In Terminal
Avis
Avis anmeldelser
Billejekontorer
╳
Avis
Kontorer i Lyon
27 Rue Pierre Delore
+33 4 27 19 30 50
Aeroport De Lyon Saint Exupery
+33 8 20 61 16 60
Gare Sncf De Perrache
+33 8 20 61 16 57
Lyon Part Dieu Railway Station
+33 8 20 61 16 58
Lyon Saint Exupery-Gare SNCF TVG
+33 4 72 22 75 43
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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6,0
No insurance on car rental
Fordele: Car was in good shape and clean. And AVIS service was good.
Ulemper: There was no insurance included in rental and I had to pay same price as rental for insurance. So in the end I paid double the amount I was promised while booking.
anmeldelse fra
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8,0
Fordele: Staff in Lyon was helpful.
Ulemper: Location was a bit tricky to get to without a car.
anmeldelse fra
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8,0
Fordele: Personalet i Lyon var hjælpsomme.
Ulemper: Beliggenheden var lidt svært at komme til uden en bil.
anmeldelse fra
Budget
Budget anmeldelser
Billejekontorer
╳
Budget
Kontorer i Lyon
27 Rue Pierre Delore
+33 4 27 19 30 50
Aeroport Saint-Exupery
+33 8 20 61 16 60
Colombier Saugnieu
+33 8 21 23 39 75
Gare Sncf Lyon Part Dieu
+33 8 21 23 05 92
Gare Sncf Lyon Perrache
+33 8 20 61 16 57
Gæsteanmeldelser
Samlet vurdering
6,3 Godt
Baseret på 6 anmeldelser
Samlet
6,3
Renlighed
6,3
Komfort
6,0
Afhentning/aflevering
6,3
Valuta for pengerne
6,3
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
Billejekontorer
╳
Citer
Kontorer i Lyon
25 Cours Charlemagne
+33 4 72 72 94 05
Gare Tgv Railway Station
+33 4 78 53 46 89
Dollar
Dollar anmeldelser
Billejekontorer
╳
Dollar
Kontorer i Lyon
102 Avenue Jean Jaures
+33 4 72 80 76 76
48 Rue De La Villette
+33 8 25 80 01 14
Airport De Saint Exupery (lys)
+33 8 25 00 69 69
Parking Q Park Niveau -1
+33 4 78 42 24 85
Gæsteanmeldelser
Samlet vurdering
9,2 Fremragende
Baseret på 9 anmeldelser
Samlet
9,3
Renlighed
9,3
Komfort
9,1
Afhentning/aflevering
9,3
Valuta for pengerne
8,9
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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8,4
Good rental, very nice people in Lyon and fast
Fordele: Pickup was excellent, very nice in Lyon. Car was ok, never found cruise control until last day, did not shift smoothly.
anmeldelse fra
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9,2
Fordele: simple checkout
anmeldelse fra
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9,6
Seamless service
Fordele: Everything went seamless
Ulemper: Dollar brand is sign not displayed because the service is provided by Hertz on behalf of Thrifty on behalf of Dollar !!! but the shuttle driver was helpful with this point.
anmeldelse fra
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6,8
Ulemper: Sort of difficult to locate since the Dollar is in the Hertz building. They refused to speak a word of English. The process was fine but for the drop off it was a little weird. It was after working hours and the building was entirely sealed off. We had to park the car in the street next to the agency and draw a map on the return slip. I did not feel very secure doing that but we absolutely had to drop it off that evening. Everything worked out ok.
anmeldelse fra
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9,2
Fordele: Enkel check-out
anmeldelse fra
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9,2
Fordele: simple checkout
anmeldelse fra
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9,6
Seamless service
Fordele: Everything went seamless
Ulemper: Dollar brand is sign not displayed because the service is provided by Hertz on behalf of Thrifty on behalf of Dollar !!! but the shuttle driver was helpful with this point.
anmeldelse fra
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9,2
Fordele: Enkel check-out
anmeldelse fra
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8,4
Good rental, very nice people in Lyon and fast
Fordele: Pickup was excellent, very nice in Lyon. Car was ok, never found cruise control until last day, did not shift smoothly.
anmeldelse fra
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6,8
Ulemper: Sort of difficult to locate since the Dollar is in the Hertz building. They refused to speak a word of English. The process was fine but for the drop off it was a little weird. It was after working hours and the building was entirely sealed off. We had to park the car in the street next to the agency and draw a map on the return slip. I did not feel very secure doing that but we absolutely had to drop it off that evening. Everything worked out ok.
anmeldelse fra
Enterprise
Enterprise anmeldelser
Billejekontorer
╳
Enterprise
Kontorer i Lyon
48 Rue De La Villette
+33 4 78 53 46 89
Gæsteanmeldelser
Samlet vurdering
8,3 Fremragende
Baseret på 18 anmeldelser
Samlet
8,6
Renlighed
8,2
Komfort
8,7
Afhentning/aflevering
7,8
Valuta for pengerne
8,4
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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5,2
Fordele: The car was clean
Ulemper: It was not the kind of car we reserved. Pick up and drop off was confusing. staff was rude
anmeldelse fra
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8,0
Fordele: The car was upgraded at no additional cost. It met all my expectations.
Ulemper: Finding the rental office was difficult. Very poor sign posting for rental offices. The printed copy of my contract was not available due to computer glitch. In the end, I paid, what I had agreed upon, so it worked out OK
anmeldelse fra
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2,0
Ulemper: charged a different price and for 2 days whent eh rental was one day.
anmeldelse fra
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5,2
Fordele: Bilen var rent
Ulemper: Det var ikke sådan en bil vi reserverede. Afhentning og aflevering af var forvirrende. personalet var uhøfligt
anmeldelse fra
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5,2
Fordele: The car was clean
Ulemper: It was not the kind of car we reserved. Pick up and drop off was confusing. staff was rude
anmeldelse fra
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2,0
Ulemper: charged a different price and for 2 days whent eh rental was one day.
anmeldelse fra
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5,2
Fordele: Bilen var rent
Ulemper: Det var ikke sådan en bil vi reserverede. Afhentning og aflevering af var forvirrende. personalet var uhøfligt
anmeldelse fra
Europcar
Europcar anmeldelser
Billejekontorer
╳
Europcar
Kontorer i Lyon
109 Rue Marietton
+33 4 26 99 02 16
3 Route De Vienne
+33 4 37 28 99 80
Aeroport Lyon Saint Exupery
+33 8 25 00 99 00
Gare Sncf De Lyon Perrache
+33 8 25 82 90 04
Gare Tgv 48 Rue De La Villette
+33 8 25 00 25 22
Please Use Lysl02 (lyon Perrache)
+33 8 25 82 90 04
Gæsteanmeldelser
Samlet vurdering
9,3 Fremragende
Baseret på 4 anmeldelser
Samlet
9,5
Renlighed
9,5
Komfort
9,5
Afhentning/aflevering
8,5
Valuta for pengerne
9,5
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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10,0
good value and service
Fordele: excellent car (diesel Ford Fiesta), ease of rental, helpful staff
anmeldelse fra
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8,0
Fast and efficient
Fordele: Good service Fast reception
anmeldelse fra
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10,0
God kvalitet og service
Fordele: Fremragende bil (diesel Ford Fiesta), lethed for udlejning, hjælpsomt personale
anmeldelse fra
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8,0
Hurtigt og effektivt
Fordele: God service Hurtig modtagelse
anmeldelse fra
Billejekontorer
╳
FLIZZR
Kontorer i Lyon
14 Cours de Verdun
+33 4 82 25 02 82
Aeroport Lyon Saint Exupery
+33 8 20 00 74 98
Billejekontorer
╳
FRANCECARS
Kontorer i Lyon
100 Avenue General Leclerc
+33 4 37 40 14 01
2 Rue de la Vie Guerse.
+33 4 72 14 09 09
Gare SNCF Part Dieu 74 rue de Bonnel 15 min de la gare
Hertz
Hertz anmeldelser
Billejekontorer
╳
Hertz
Kontorer i Lyon
102 Avenue Jean Jaures
+33 4 72 80 76 76
14 Place Des Archives
+33 4 78 42 24 85
48 Rue De La Villette
+33 8 25 80 01 14
99 Rue De Saint Cyr
+33 4 74 70 00 97
Aeroport De Saint Exupery
+33 8 25 00 69 69
Lyon Delivery & Collection
+33 4 72 80 76 54
Lyon St Exupery Airport
+33 4 72 22 87 10
Gæsteanmeldelser
Samlet vurdering
6,1 Godt
Baseret på 10 anmeldelser
Samlet
5,6
Renlighed
7,0
Komfort
7,0
Afhentning/aflevering
5,0
Valuta for pengerne
5,8
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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6,4
Did not like inflexibility with pickup and dropoff!!
Fordele: I had a WONDERFUL experience with the actual Hertz employees that worked in the two locations. Sean from the Newton/Auburndale (2345 Commonwealth ave office) was amazing and so incredibly helpful. All of the employees at the 30 Park plaza Boston office were super helpful, awesome, and accomodating.
Ulemper: I had an absolutely HORRIBLE experience with the Hertz corporate/phone customer service both on my pickup and dropoff. I was going to be in my best friend's wedding and originally booked the rental for pickup in Newton. Due to holiday traffic I was afraid I would be late for my friend's wedding/rehearsal events. I live in Boston and tried to switch the pickup location to near me and was on the phone for over an hour and the customer service was incompetent. I ended up having to go 40 minutes to Newton and due to the time spent on the phone with customer service, I missed the wedding church rehearsal I was supposed to participate in. For the dropoff, I tried to do the same thing and drop off in Boston. Was on the phone for hours, customer service didn't know anything, and they were going to charge me $75, almost the cost of the whole rental, just to change the dropdoff location. Budget and Avis let me switch the dropoff location with no problem. The Hertz phone customer service pretty much ruined an otherwise positive experience and I was sad I missed the wedding rehearsal ceremony.
anmeldelse fra
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8,8
Good, but....
Fordele: Very helpful and friendly service. Clean comfortable car.
Ulemper: Rates quite high but it was high season. My issue was charges/fees added to the bill in addition to those indicated at booking. We did not notice these until dropoff and office closed so could not inquire.
anmeldelse fra
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6,0
Waited >1 hr to pick up car
Fordele: Car was clean, easy to drive and drop off. Personnel were friendly once they showed up
Ulemper: We arrived at 2:20 pm, there was a sign on the door that said they were gone and would be back at 2:15 pm. We waited until almost 3:30 before anyone showed up. Then 2 Hertz people showed up clearly coming back from lunch, with food in hand. There was a line of about 3 other customers, one was very upset and alerted the hotel staff. It was clear the hotel staff were frustrated that there was no one to help us and was trying to accommodate us. When they did finally come, there was no apology or "sorry for any inconvenience". We had to rearrange our very short visit with friends in town because of the delay.
anmeldelse fra
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10,0
Fordele: The return was streamlined and easy. Treatment by customer service was professional.
anmeldelse fra
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2,0
Ulemper: didn't get the car i booked, they gave me a bus!!!!
anmeldelse fra
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10,0
Fordele: Det var slank og let. Behandling af kundeservicen var professionelle.
anmeldelse fra
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2,0
Ulemper: Fik ikke bil jeg bestilte, de gav mig en bus!!!!
anmeldelse fra
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8,8
Good, but....
Fordele: Very helpful and friendly service. Clean comfortable car.
Ulemper: Rates quite high but it was high season. My issue was charges/fees added to the bill in addition to those indicated at booking. We did not notice these until dropoff and office closed so could not inquire.
anmeldelse fra
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10,0
Fordele: The return was streamlined and easy. Treatment by customer service was professional.
anmeldelse fra
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10,0
Fordele: Det var slank og let. Behandling af kundeservicen var professionelle.
anmeldelse fra
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6,4
Did not like inflexibility with pickup and dropoff!!
Fordele: I had a WONDERFUL experience with the actual Hertz employees that worked in the two locations. Sean from the Newton/Auburndale (2345 Commonwealth ave office) was amazing and so incredibly helpful. All of the employees at the 30 Park plaza Boston office were super helpful, awesome, and accomodating.
Ulemper: I had an absolutely HORRIBLE experience with the Hertz corporate/phone customer service both on my pickup and dropoff. I was going to be in my best friend's wedding and originally booked the rental for pickup in Newton. Due to holiday traffic I was afraid I would be late for my friend's wedding/rehearsal events. I live in Boston and tried to switch the pickup location to near me and was on the phone for over an hour and the customer service was incompetent. I ended up having to go 40 minutes to Newton and due to the time spent on the phone with customer service, I missed the wedding church rehearsal I was supposed to participate in. For the dropoff, I tried to do the same thing and drop off in Boston. Was on the phone for hours, customer service didn't know anything, and they were going to charge me $75, almost the cost of the whole rental, just to change the dropdoff location. Budget and Avis let me switch the dropoff location with no problem. The Hertz phone customer service pretty much ruined an otherwise positive experience and I was sad I missed the wedding rehearsal ceremony.
anmeldelse fra
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6,0
Waited >1 hr to pick up car
Fordele: Car was clean, easy to drive and drop off. Personnel were friendly once they showed up
Ulemper: We arrived at 2:20 pm, there was a sign on the door that said they were gone and would be back at 2:15 pm. We waited until almost 3:30 before anyone showed up. Then 2 Hertz people showed up clearly coming back from lunch, with food in hand. There was a line of about 3 other customers, one was very upset and alerted the hotel staff. It was clear the hotel staff were frustrated that there was no one to help us and was trying to accommodate us. When they did finally come, there was no apology or "sorry for any inconvenience". We had to rearrange our very short visit with friends in town because of the delay.
anmeldelse fra
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2,0
Ulemper: didn't get the car i booked, they gave me a bus!!!!
anmeldelse fra
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2,0
Ulemper: Fik ikke bil jeg bestilte, de gav mig en bus!!!!
anmeldelse fra
