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7,6
Good management after accident
Fordele: We got into an accident. When we got back to the rental company, they were very understanding and very quick in fixing the problem. We didn't put gas in at that moment and we could very easily give some money to let them fill up the tank. The same when we arrived to deliver back the car. We also extended the car rental very easily.
Ulemper: We were looking for the company on the airport. But it wasn't there, as it is a bit away from the airport. Since we arrived earlier, they didn't send a pickup for us. But it was nowhere mentioned that the rental place was away from the airport. We were ripped of taking a taxi, since we had no idea where we had to go.
anmeldelse fra
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4,0
Never make a reservation if you are going to be the driver
Fordele: I think I can more answer what I don't like.
Ulemper: 1) The vehicle I was being given stuck or urine or something, 2) I made the reservation for my daughter, they wanted to put her as an additional driver, charge me extra $$, despite the fact I had another rental which I was driving. They could not change the reservation into my daughter's name as it would be problematic for them. I will NEVER NEVER rent from EUROCARD ADVANTAGE as they want to take ADVANTAGE of their customers.
anmeldelse fra
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2,0
Pretty good chance you'll be disappointed.
Fordele: All other car rental companies
Ulemper: Didn't even rent the car. The address says Crown Point Airport. There was no kiosk. Cabbies approached us offering rides (like they always do), I said, no thanks we are renting from Europcar, they said - OH, OK, that 'guy' should be around... After pondering what to do, we walked into the visitors centre and asked the lady at the desk if she could help us, she called the 'guy'. The 'guy' said he would be there in 5 minutes. Waited 1/2 hour. Another car rental guy approached us and gave a car a the same rate. Pretty lame Mr Europcar guy
anmeldelse fra
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8,4
Great price great service
Fordele: The price was great their employee jerome provided me with great customer service after the initial mishap on how to locate them.
Ulemper: When I airrived they didn't have a booth or info online in which to locate them. The website didn't say to go to the tourism office so I went to another rental company trying to locate eurocar in which were able to assist me because they always have customers coming in with the same problem.
anmeldelse fra
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9,6
Europcar - Best car rental experience in Tobago
Fordele: Outlined below are the elements of the experience which I really appreciated. 1. Agent was waiting for my flight to arrive at the airport 2. Car was brought to me at the airport 3. I was not required to visit the rental office 4. Car was delivered very clean and with fuel 5. Car was equipped with safety features 6. Drop off was car was very easy
Ulemper: I usually drive an SUV, so the sedan which I rented felt very different but it's all good. It was not anyone's fault.
anmeldelse fra
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10,0
Great service
Fordele: Landed in tabego and Jaromey was right there waiting for us!! He gave us an intro to the island and pointed us in the right direction. His partner Deryl met us at the airport to pick up the car from us, soooo easy!!! Thanks so much guys
Ulemper: Nothing they were great!
anmeldelse fra
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7,6
God ledelse efter uheld
Fordele: Vi kom ud i en ulykke. Da vi kom tilbage til udlejningsfirmaet, var de meget forstående og meget hurtige til at løse problemet. Vi kom ikke gas ind i det øjeblik, og vi kunne meget nemt give nogle penge til at lade dem fylde tanken op. Det samme, da vi ankom for at levere bilen tilbage. Vi har også udvidet billeje meget nemt.
Ulemper: Vi var på udkig efter virksomheden i lufthavnen. Men det var der ikke, da det er lidt væk fra lufthavnen. Siden vi ankom tidligere, sendte de ikke en afhentning til os. Men det var ingen steder nævnt, at udlejningsstedet var væk fra lufthavnen. Vi blev flået af at tage en taxi, da vi ikke havde nogen anelse om, hvor vi var nødt til at tage hen.
anmeldelse fra
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8,4
Fantastisk pris, god service
Fordele: Prisen var fantastisk, deres medarbejder Jerome gav mig god kundeservice efter den første fejlmelding om, hvordan man finder dem.
Ulemper: Når jeg airrived, havde de ikke en stand eller info online, hvor de kunne finde dem. Hjemmesiden sagde ikke at gå til turistkontoret, så jeg tog til en anden udlejningsvirksomhed, der forsøgte at finde Eurocar, som var i stand til at hjælpe mig, fordi de altid har kunder, der kommer med det samme problem.
anmeldelse fra
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9,6
Europcar - bedste biludlejningsoplevelse i Tobago
Fordele: Nedenfor beskrives de elementer i oplevelsen, som jeg virkelig satte pris på. 1. Agenten ventede på, at mit fly skulle ankomme til lufthavnen 2. Bilen blev bragt til mig i lufthavnen 3. Jeg skulle ikke besøge udlejningskontoret 4. Bilen blev leveret meget ren og med brændstof 5. Bilen var udstyret med sikkerhedsfunktioner 6. Afleveringssted var bil meget let
Ulemper: Jeg kører normalt en SUV, så sedan som jeg lejede, føltes meget anderledes, men det er alt sammen godt. Det var ikke nogens skyld.
anmeldelse fra
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10,0
Fantastisk service
Fordele: Landet i Taego og Jaromey var lige der og ventede på os!! Han gav os en introduktion til øen og pegede os i den rigtige retning. Hans partner Deryl mødte os i lufthavnen for at hente bilen fra os, sååå nemt!! Tak så mange fyre
Ulemper: Intet de var fantastiske!
anmeldelse fra
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9,6
Europcar - Best car rental experience in Tobago
Fordele: Outlined below are the elements of the experience which I really appreciated. 1. Agent was waiting for my flight to arrive at the airport 2. Car was brought to me at the airport 3. I was not required to visit the rental office 4. Car was delivered very clean and with fuel 5. Car was equipped with safety features 6. Drop off was car was very easy
Ulemper: I usually drive an SUV, so the sedan which I rented felt very different but it's all good. It was not anyone's fault.
anmeldelse fra
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10,0
Great service
Fordele: Landed in tabego and Jaromey was right there waiting for us!! He gave us an intro to the island and pointed us in the right direction. His partner Deryl met us at the airport to pick up the car from us, soooo easy!!! Thanks so much guys
Ulemper: Nothing they were great!
anmeldelse fra
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9,6
Europcar - bedste biludlejningsoplevelse i Tobago
Fordele: Nedenfor beskrives de elementer i oplevelsen, som jeg virkelig satte pris på. 1. Agenten ventede på, at mit fly skulle ankomme til lufthavnen 2. Bilen blev bragt til mig i lufthavnen 3. Jeg skulle ikke besøge udlejningskontoret 4. Bilen blev leveret meget ren og med brændstof 5. Bilen var udstyret med sikkerhedsfunktioner 6. Afleveringssted var bil meget let
Ulemper: Jeg kører normalt en SUV, så sedan som jeg lejede, føltes meget anderledes, men det er alt sammen godt. Det var ikke nogens skyld.
anmeldelse fra
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10,0
Fantastisk service
Fordele: Landet i Taego og Jaromey var lige der og ventede på os!! Han gav os en introduktion til øen og pegede os i den rigtige retning. Hans partner Deryl mødte os i lufthavnen for at hente bilen fra os, sååå nemt!! Tak så mange fyre
Ulemper: Intet de var fantastiske!
anmeldelse fra
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7,6
Good management after accident
Fordele: We got into an accident. When we got back to the rental company, they were very understanding and very quick in fixing the problem. We didn't put gas in at that moment and we could very easily give some money to let them fill up the tank. The same when we arrived to deliver back the car. We also extended the car rental very easily.
Ulemper: We were looking for the company on the airport. But it wasn't there, as it is a bit away from the airport. Since we arrived earlier, they didn't send a pickup for us. But it was nowhere mentioned that the rental place was away from the airport. We were ripped of taking a taxi, since we had no idea where we had to go.
anmeldelse fra
-
8,4
Great price great service
Fordele: The price was great their employee jerome provided me with great customer service after the initial mishap on how to locate them.
Ulemper: When I airrived they didn't have a booth or info online in which to locate them. The website didn't say to go to the tourism office so I went to another rental company trying to locate eurocar in which were able to assist me because they always have customers coming in with the same problem.
anmeldelse fra
-
7,6
God ledelse efter uheld
Fordele: Vi kom ud i en ulykke. Da vi kom tilbage til udlejningsfirmaet, var de meget forstående og meget hurtige til at løse problemet. Vi kom ikke gas ind i det øjeblik, og vi kunne meget nemt give nogle penge til at lade dem fylde tanken op. Det samme, da vi ankom for at levere bilen tilbage. Vi har også udvidet billeje meget nemt.
Ulemper: Vi var på udkig efter virksomheden i lufthavnen. Men det var der ikke, da det er lidt væk fra lufthavnen. Siden vi ankom tidligere, sendte de ikke en afhentning til os. Men det var ingen steder nævnt, at udlejningsstedet var væk fra lufthavnen. Vi blev flået af at tage en taxi, da vi ikke havde nogen anelse om, hvor vi var nødt til at tage hen.
anmeldelse fra
-
8,4
Fantastisk pris, god service
Fordele: Prisen var fantastisk, deres medarbejder Jerome gav mig god kundeservice efter den første fejlmelding om, hvordan man finder dem.
Ulemper: Når jeg airrived, havde de ikke en stand eller info online, hvor de kunne finde dem. Hjemmesiden sagde ikke at gå til turistkontoret, så jeg tog til en anden udlejningsvirksomhed, der forsøgte at finde Eurocar, som var i stand til at hjælpe mig, fordi de altid har kunder, der kommer med det samme problem.
anmeldelse fra
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4,0
Never make a reservation if you are going to be the driver
Fordele: I think I can more answer what I don't like.
Ulemper: 1) The vehicle I was being given stuck or urine or something, 2) I made the reservation for my daughter, they wanted to put her as an additional driver, charge me extra $$, despite the fact I had another rental which I was driving. They could not change the reservation into my daughter's name as it would be problematic for them. I will NEVER NEVER rent from EUROCARD ADVANTAGE as they want to take ADVANTAGE of their customers.
anmeldelse fra
-
2,0
Pretty good chance you'll be disappointed.
Fordele: All other car rental companies
Ulemper: Didn't even rent the car. The address says Crown Point Airport. There was no kiosk. Cabbies approached us offering rides (like they always do), I said, no thanks we are renting from Europcar, they said - OH, OK, that 'guy' should be around... After pondering what to do, we walked into the visitors centre and asked the lady at the desk if she could help us, she called the 'guy'. The 'guy' said he would be there in 5 minutes. Waited 1/2 hour. Another car rental guy approached us and gave a car a the same rate. Pretty lame Mr Europcar guy
anmeldelse fra
