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2,0
Fordele: The staff were assholes
Ulemper: They wouldn’t let us actually rent a car
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7,6
Fordele: Car was in good condition and good price
Ulemper: When we arrived we were given a much bigger vehicle than requested as ours had been given away to someone else. ( we were late and called to tell. The staff that due to our ferry leaving late) No one was there to accept the car despite their website saying they were open for drop off
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8,8
Fordele: Staff was helpful and friendly. A smile and a friendly attitude toward the staff, in spite of flight delays and long lines and an airport terminal with no amenities, goes a long way. They've likely been dealing with grumpy, disheveled travelers all. Day. Long.
Ulemper: My husband and I have twice rented twice from the Heraklion Airport location, and both times they have seemed understaffed... an extra employee or two would go a long way toward improving wait times and the overall customer experience.
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2,0
Fordele: The guy at the desk was polite when he said they did not have my reservation
Ulemper: There was not a car available, I had to find a different company. So the experience was aweful
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10,0
Excellent service; picked us up, dropped us off, decent rate
Fordele: People were fast and efficient. Prices were competitive. Car was in excellent shape.
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2,0
Fordele: Nothing
Ulemper: When I arrived to get my car the price doubled they told me insurance and bla bla bla and i kept two hours serching for another car
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2,0
Horrible
Fordele: Nothing
Ulemper: The car advertised was supposed to hold 5 and 5 bags. The car available- largest they had- held 4 and one bag. Could not accommodate our family. They said this was the fault of kayak, not enterprise. Obviously we could not take this car. We ended up in a much larger and better car from Hertz that was also substantially less expensive. Do not trust this site's description of vehicles overseas!!!
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8,8
Fordele: Personalet var hjælpsomt og venligt. Et smil og en venlig holdning til personalet på trods af flyforsinkelser og lange linjer og en lufthavnsterminal uden faciliteter går langt. De har sandsynligvis haft med at gøre med gnavne, uhøflige rejsende alle. Dag. Lang.
Ulemper: Min mand og jeg har lejet to gange fra Heraklion Lufthavns beliggenhed, og begge gange har de syntes underbemandede... en ekstra medarbejder eller to ville gå langt for at forbedre ventetiderne og den samlede kundeoplevelse.
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10,0
Fremragende service, hentede os, satte os af, god pris
Fordele: Folk var hurtigt og effektivt. Priserne var konkurrencedygtige. Bilen var i fin form.
anmeldelse fra
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8,8
Fordele: Staff was helpful and friendly. A smile and a friendly attitude toward the staff, in spite of flight delays and long lines and an airport terminal with no amenities, goes a long way. They've likely been dealing with grumpy, disheveled travelers all. Day. Long.
Ulemper: My husband and I have twice rented twice from the Heraklion Airport location, and both times they have seemed understaffed... an extra employee or two would go a long way toward improving wait times and the overall customer experience.
anmeldelse fra
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10,0
Excellent service; picked us up, dropped us off, decent rate
Fordele: People were fast and efficient. Prices were competitive. Car was in excellent shape.
anmeldelse fra
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8,8
Fordele: Personalet var hjælpsomt og venligt. Et smil og en venlig holdning til personalet på trods af flyforsinkelser og lange linjer og en lufthavnsterminal uden faciliteter går langt. De har sandsynligvis haft med at gøre med gnavne, uhøflige rejsende alle. Dag. Lang.
Ulemper: Min mand og jeg har lejet to gange fra Heraklion Lufthavns beliggenhed, og begge gange har de syntes underbemandede... en ekstra medarbejder eller to ville gå langt for at forbedre ventetiderne og den samlede kundeoplevelse.
anmeldelse fra
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10,0
Fremragende service, hentede os, satte os af, god pris
Fordele: Folk var hurtigt og effektivt. Priserne var konkurrencedygtige. Bilen var i fin form.
anmeldelse fra
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2,0
Fordele: The staff were assholes
Ulemper: They wouldn’t let us actually rent a car
anmeldelse fra
-
2,0
Fordele: The guy at the desk was polite when he said they did not have my reservation
Ulemper: There was not a car available, I had to find a different company. So the experience was aweful
anmeldelse fra
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2,0
Fordele: Nothing
Ulemper: When I arrived to get my car the price doubled they told me insurance and bla bla bla and i kept two hours serching for another car
anmeldelse fra
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2,0
Horrible
Fordele: Nothing
Ulemper: The car advertised was supposed to hold 5 and 5 bags. The car available- largest they had- held 4 and one bag. Could not accommodate our family. They said this was the fault of kayak, not enterprise. Obviously we could not take this car. We ended up in a much larger and better car from Hertz that was also substantially less expensive. Do not trust this site's description of vehicles overseas!!!
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