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2,0
I got a car that was dirty and was not worth my money
Fordele: I would like the car that i pay for which was a suv or a jeep and i did not get that
Ulemper: The car was dirty and damaged
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6,8
My Experience with Avis
Fordele: Excellent car Cleanliness Very comfortable
Ulemper: I spent 2 hours in the office before I got the car. I went to dropoff the caqr at 8 am. Nobody was there. They arrived after 9 am what made me run to check-in for my flight.
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6,4
Be aware
Fordele: Good price for an SUV.
Ulemper: They tried to force me to buy insurance despite me telling them that my credit card company will cover any vehicle insurance claims. We went back and forth for 10 mins. I had to show them proof from Capital One to get them to back off. They desperately wanted to make extra money off of me.
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6,4
Fordele: Helpful staff.
Ulemper: Cumbersome check in and check out.
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10,0
Fordele: The Terios was cleaned
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2,0
Very Poor Service
Fordele: Nothing!
Ulemper: Had to leave a deposit of $1500.00 even though credit card was already being used. Car was in poor condition and charger did not work. Girl at counter was not friendly and totally indifferent to our needs. She was unable to articulate rental policy in English so we ended up paying $25/day just for insurance. Overall horrible experience!
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6,4
Port-au-Prince Rental
Fordele: The Terios works well all over Haïti The price was reasonable, least among the rental companies
Ulemper: 1. The agent at the airport was very pushy and intimidating about his local insurance 2. We did not get a good car the first time (wrong type, poor tires), we had to return it and get another the following day 3. The price was for limited mileage that was very pricey after the limit was reached 4. They put a $3,000 hold on credit card if don't get their insurance, though it may not be the best 5. It takes forever for them to clear these holds and show real charges on the credit card, at least 2 weeks
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4,8
KAYAK website insurance does not work Allianz
Fordele: small SUV at good price
Ulemper: Allianz charge for insurance that did not go to avis
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10,0
Fordele: Great customer service
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2,0
horrible service
Fordele: nothing I didn't get the car
Ulemper: I was told when to avis to pay 1500$ down deposit. I did not know about it until I got there. I ended up with no car for my trip. and I did get a refund for the insurance I paid for the car trough kayak
anmeldelse fra
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4,0
Different experience every time I rent.
Fordele: I liked their customer service representative very much for the way the handled customers and the car was very clean.
Ulemper: Since then, I never had a good experience with them. They lied about the time the vehicle was going to be ready. I had a group of missionary with me and I was so embarrassed to keep telling them those lies. Earlier this month, I had what maybe consider my last and poorest experience with Avis. Their worker called me after I came back to US to let me know that I owed them money because my payment was short, even though I had my receipt saying I paid for the rental. Then one of their employees kept sending me messages that are very inapropriate and have nothing to do with the rental. I don't think I will rent with them anymore not recommend them to anyone else.
anmeldelse fra
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6,0
Some what pleasant
Fordele: The reception I received from Daniella she was professional and courteous
Ulemper: The fact I had to walk to the terminal after I dropped the car off not enough workers to accommodate the customers
anmeldelse fra
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2,0
I got a car that was dirty and was not worth my money
Fordele: I would like the car that i pay for which was a suv or a jeep and i did not get that
Ulemper: The car was dirty and damaged
anmeldelse fra
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6,4
Be aware
Fordele: Good price for an SUV.
Ulemper: They tried to force me to buy insurance despite me telling them that my credit card company will cover any vehicle insurance claims. We went back and forth for 10 mins. I had to show them proof from Capital One to get them to back off. They desperately wanted to make extra money off of me.
anmeldelse fra
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6,4
Fordele: Helpful staff.
Ulemper: Cumbersome check in and check out.
anmeldelse fra
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2,0
Very Poor Service
Fordele: Nothing!
Ulemper: Had to leave a deposit of $1500.00 even though credit card was already being used. Car was in poor condition and charger did not work. Girl at counter was not friendly and totally indifferent to our needs. She was unable to articulate rental policy in English so we ended up paying $25/day just for insurance. Overall horrible experience!
anmeldelse fra
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6,4
Port-au-Prince Rental
Fordele: The Terios works well all over Haïti The price was reasonable, least among the rental companies
Ulemper: 1. The agent at the airport was very pushy and intimidating about his local insurance 2. We did not get a good car the first time (wrong type, poor tires), we had to return it and get another the following day 3. The price was for limited mileage that was very pricey after the limit was reached 4. They put a $3,000 hold on credit card if don't get their insurance, though it may not be the best 5. It takes forever for them to clear these holds and show real charges on the credit card, at least 2 weeks
anmeldelse fra
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4,8
KAYAK website insurance does not work Allianz
Fordele: small SUV at good price
Ulemper: Allianz charge for insurance that did not go to avis
anmeldelse fra
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2,0
horrible service
Fordele: nothing I didn't get the car
Ulemper: I was told when to avis to pay 1500$ down deposit. I did not know about it until I got there. I ended up with no car for my trip. and I did get a refund for the insurance I paid for the car trough kayak
anmeldelse fra
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4,0
Different experience every time I rent.
Fordele: I liked their customer service representative very much for the way the handled customers and the car was very clean.
Ulemper: Since then, I never had a good experience with them. They lied about the time the vehicle was going to be ready. I had a group of missionary with me and I was so embarrassed to keep telling them those lies. Earlier this month, I had what maybe consider my last and poorest experience with Avis. Their worker called me after I came back to US to let me know that I owed them money because my payment was short, even though I had my receipt saying I paid for the rental. Then one of their employees kept sending me messages that are very inapropriate and have nothing to do with the rental. I don't think I will rent with them anymore not recommend them to anyone else.
anmeldelse fra
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6,0
Some what pleasant
Fordele: The reception I received from Daniella she was professional and courteous
Ulemper: The fact I had to walk to the terminal after I dropped the car off not enough workers to accommodate the customers
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