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- Negative
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3,6
Ulemper: This is the worst rental experience yet, the car was unsafe to drive, it’s shaky as it reach speed of 40mph, front bumper hold up by screws, The Agent was polite and helpful a bit. Avis should reevaluate that service. I used Avis in the past, in other countries that office in Haiti is a CRYING SHAME FOR AVIS. Service should be upgraded, it took (2)two hours 17 minutes from start to finished the transaction at the pick up location; which I already booked on line, All paper work was done manually this is sick and SAD.
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10,0
Fordele: Customer service is great, extremely helpful and friendly!!
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4,0
Ulemper: All car was old and on bad condition, AC not work.
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4,8
Ulemper: Make the car Better clean and nice and works about the price
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8,4
Fordele: Very friendly staff.
Ulemper: Cars could be in better shape
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6,0
Fordele: Customer service at the airport
Ulemper: The performance of the car, tire problem, no power steering fluid
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3,6
Given wrong car
Fordele: People were nice
Ulemper: I was promised a Jeep wrangler or similar (I took screenshots of this), and Kayak changed my reservation without my consent. I was given a smaller model, with no change in cost, meaning I was paying too much for my vehicle. The car rental company said they never had that model of car there and that the reservation was for a small car (which would not fit my needs). By that time, I had already paid for insurance, which was already taken out of my account, and changing companies would have cost me this money. I feel that this company directly manipulated me in an attempt to make me pay more money for a lesser product. I plan to let the world know about my experience.
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2,0
Fordele: N/A
Ulemper: Avis as a international rental car company should maintain they standard every where in the world but this wasn't the case in Haiti. The first car they gave me was not safe to drive, no breaker, dirty, full of dente, tires 10% left, A/C works only on drive not on stop. Second car was a little bit better view compare to the first one. That second broke mechanically on me after two days and I was outside of port au prince trying to call on all three numbers they provide me none of one has been answers after I did my best to get that car fixed and return it 3 days after my contract. It was the worst experience for me. I really disappointed. I hoppe avis done something over there to stop dirty that prestigious company. I was at that airport office to pickup that since 9h18 am I almost get that car surround by noon. With all the respect for Avis I was ambarasing
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2,0
Nasty
Fordele: Nothing
Ulemper: They gave me a dirty car, stinky as hell. Worst service ever
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10,0
Fordele: Good
Ulemper: Northing
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2,0
I will never rent a car at that location again
Fordele: I went twice to that location, they couldn't find me a car. I had to rent from another company, spent my pocket money to rent a car there...
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4,0
False advertising, damaged vehicle
Fordele: The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had some much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
Ulemper: The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had aome much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
anmeldelse fra
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3,6
Ulemper: This is the worst rental experience yet, the car was unsafe to drive, it’s shaky as it reach speed of 40mph, front bumper hold up by screws, The Agent was polite and helpful a bit. Avis should reevaluate that service. I used Avis in the past, in other countries that office in Haiti is a CRYING SHAME FOR AVIS. Service should be upgraded, it took (2)two hours 17 minutes from start to finished the transaction at the pick up location; which I already booked on line, All paper work was done manually this is sick and SAD.
anmeldelse fra
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4,0
Ulemper: All car was old and on bad condition, AC not work.
anmeldelse fra
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4,8
Ulemper: Make the car Better clean and nice and works about the price
anmeldelse fra
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6,0
Fordele: Customer service at the airport
Ulemper: The performance of the car, tire problem, no power steering fluid
anmeldelse fra
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3,6
Given wrong car
Fordele: People were nice
Ulemper: I was promised a Jeep wrangler or similar (I took screenshots of this), and Kayak changed my reservation without my consent. I was given a smaller model, with no change in cost, meaning I was paying too much for my vehicle. The car rental company said they never had that model of car there and that the reservation was for a small car (which would not fit my needs). By that time, I had already paid for insurance, which was already taken out of my account, and changing companies would have cost me this money. I feel that this company directly manipulated me in an attempt to make me pay more money for a lesser product. I plan to let the world know about my experience.
anmeldelse fra
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2,0
Fordele: N/A
Ulemper: Avis as a international rental car company should maintain they standard every where in the world but this wasn't the case in Haiti. The first car they gave me was not safe to drive, no breaker, dirty, full of dente, tires 10% left, A/C works only on drive not on stop. Second car was a little bit better view compare to the first one. That second broke mechanically on me after two days and I was outside of port au prince trying to call on all three numbers they provide me none of one has been answers after I did my best to get that car fixed and return it 3 days after my contract. It was the worst experience for me. I really disappointed. I hoppe avis done something over there to stop dirty that prestigious company. I was at that airport office to pickup that since 9h18 am I almost get that car surround by noon. With all the respect for Avis I was ambarasing
anmeldelse fra
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2,0
Nasty
Fordele: Nothing
Ulemper: They gave me a dirty car, stinky as hell. Worst service ever
anmeldelse fra
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2,0
I will never rent a car at that location again
Fordele: I went twice to that location, they couldn't find me a car. I had to rent from another company, spent my pocket money to rent a car there...
anmeldelse fra
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4,0
False advertising, damaged vehicle
Fordele: The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had some much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
Ulemper: The suv in advertising was a jeep wrangler, when i arrived from nyc to pap service was horrible, amd the suv was worse. The vehicle had aome much damage and was some Korean made piece of junk that was bearly drivable. I would like a full or partial refund..
anmeldelse fra
