Billige udlejningsbiler i Singapore

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Neutrale
Negative

2,0

dishonest

Fordele: nothing

Ulemper: Very dishonest. charged me extra for damages which were clearly showed to me BEFORE my rental. They did not even tell me that they were going to charge me...not even a phone call. very bad. not recommended. stay away from this company.

Anmeldt d. aug. 2017

anmeldelse fra
10,0

Good vehicle

Fordele: The vehicle serves me well and the personnel were friendly. It is just that I rented the car for a whole month and was late to return on ending date by 2 hours and I was told I had to pay for a day's vehicle. Understand that foreigners usually are the ones renting at the airport and to be late for 2 hours (difficulty finding the place to return the car) should be considered. The supervisor was willing to waive the late payment

Anmeldt d. feb. 2017

anmeldelse fra
9,2

Ulemper: car return was confusing. We simply could not locate Changi Airport Terminal carpark 3A. We missed a few turns and ended up on the express way and had to spend 45mins locating the correct carpark. Contact number of the service counters should be listed on the car rental folder.

Anmeldt d. jul. 2016

anmeldelse fra
4,4

Fordele: The prices are competitive

Ulemper: The female staff serving us was very rude. We were late to pick up and she showed us that she was displeased and told us to wait for at least 30 mins before she would talk to us. There was only one customer ahead of us. We had to ask her again in 10 mins for any update before she agreex to serve us. She gave us a lecture for being late and told us we had no chance of getting another car . She also wanted an explanation for us being late and went on to interrogate us. She then changed her mind and her attitufe when we told her she was not being appropriate and customer focussed. Magically she said another car had showed up and that she was able to rent us one. This lady had very short her and while we did not get name, she served us on tuesday, 21st june at 4pm. For the sake of the brand we woukd sincerely hope that management takes action to address these behaviour of staff. They act as though they own the businesd and are so off putting that it scares off other customers. I personally have serious doubt of using this brand again. I was a regular hertz user and decided to try budget. Now am not recommendingrecommending this brand to famiky or friends.

Anmeldt d. jun. 2016

anmeldelse fra
8,0

Fordele: The car is readily available when we arrived and the car is clean.

Ulemper: Have to wait quite long to pick-up the car since only one staff at the counter and we have to wait until he finished handing over the car to the customer before us.

Anmeldt d. apr. 2016

anmeldelse fra
2,0

Ulemper: i booked a rent car but your company called me that there are no car available. i was very embarrassed

Anmeldt d. dec. 2015

anmeldelse fra

10,0

Good vehicle

Fordele: The vehicle serves me well and the personnel were friendly. It is just that I rented the car for a whole month and was late to return on ending date by 2 hours and I was told I had to pay for a day's vehicle. Understand that foreigners usually are the ones renting at the airport and to be late for 2 hours (difficulty finding the place to return the car) should be considered. The supervisor was willing to waive the late payment

Anmeldt d. feb. 2017

anmeldelse fra
9,2

Ulemper: car return was confusing. We simply could not locate Changi Airport Terminal carpark 3A. We missed a few turns and ended up on the express way and had to spend 45mins locating the correct carpark. Contact number of the service counters should be listed on the car rental folder.

Anmeldt d. jul. 2016

anmeldelse fra

8,0

Fordele: The car is readily available when we arrived and the car is clean.

Ulemper: Have to wait quite long to pick-up the car since only one staff at the counter and we have to wait until he finished handing over the car to the customer before us.

Anmeldt d. apr. 2016

anmeldelse fra

2,0

dishonest

Fordele: nothing

Ulemper: Very dishonest. charged me extra for damages which were clearly showed to me BEFORE my rental. They did not even tell me that they were going to charge me...not even a phone call. very bad. not recommended. stay away from this company.

Anmeldt d. aug. 2017

anmeldelse fra
4,4

Fordele: The prices are competitive

Ulemper: The female staff serving us was very rude. We were late to pick up and she showed us that she was displeased and told us to wait for at least 30 mins before she would talk to us. There was only one customer ahead of us. We had to ask her again in 10 mins for any update before she agreex to serve us. She gave us a lecture for being late and told us we had no chance of getting another car . She also wanted an explanation for us being late and went on to interrogate us. She then changed her mind and her attitufe when we told her she was not being appropriate and customer focussed. Magically she said another car had showed up and that she was able to rent us one. This lady had very short her and while we did not get name, she served us on tuesday, 21st june at 4pm. For the sake of the brand we woukd sincerely hope that management takes action to address these behaviour of staff. They act as though they own the businesd and are so off putting that it scares off other customers. I personally have serious doubt of using this brand again. I was a regular hertz user and decided to try budget. Now am not recommendingrecommending this brand to famiky or friends.

Anmeldt d. jun. 2016

anmeldelse fra
2,0

Ulemper: i booked a rent car but your company called me that there are no car available. i was very embarrassed

Anmeldt d. dec. 2015

anmeldelse fra

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