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Comfort & luxury are the name of the game at Marina Bay Sands We thought the Club 55 access would be an added value however I think they oversold the access and there were long lines to get seated within the time frame they reserved for cocktails hour. It was extremely annoying.
very nice skypark in 57 floor, we can swim and enjoy singapore view. Also nice casino.
A piscina e o sky park sem duvida são o ponto alto do hotel, no mais é um hotel de luxo como outro qualquer. piscina muito cheia, complicado ter momento de relax..
Location, layout and hotel facilities along with the staff are first class. Room had fantastic harbour/city views. It took hotel staff 1.5hours to actually prepare me a room despite a booking.com reservation and prepayment in full for the room - however compensation was given with $150 complimentary food/drink
The pool and the view from our room nothing
Love the view from both of the rooms I stayed in. 1 on the 17th and then in the 43rd, both in tower 3. Facing the marina. The food choices for dine-in service seemed limited and we're a bit overpriced.
Perfectly acceptable hotel accommodation Second rate reservation, checkin and checkout experience. Requested room unavailable. Overcharged. No senior staff availability. Poor conflict resolution.
It is a truely magnificent architecturally designed hotel. Because it is such a big hotel there are often queues for everything.
Only the view and nothing else ! not personal, too crowded. You can not unwind in this hotel. You have the feeling you are in a big train-station or airport. Long queue in the morning to be seated at the breakfast area. Certainly not for business travelers.
The pool area on top of the building My wife and I stayed in room 685 and the airconditioning unit was rattling like crazy (we turned the unit off as it was making so much noise.). We only stayed for one night and we arrived late and tired, so we did not complain then. I did mention it to the person who was helping us check out.
asked for non smoking.. room smelled like ashtray they brought up and air filter
The service was fantastic and the infinity pool is amazing. The hotel is very clean and there is a ton to do in Marina Bay.
Godt hotel med fin beliggenghed.
Beliggenheden er god, hvis shopping er det primære House keeping ser ud til at have lidt for travlt eller er underbemandet
Udmærket hotel, men ike værdigt til 5 stjerner, eftersom der foregik en renovering af hotellet, hvorfor svimmingpoolen ikke var til rådighed. personalet dog meget servicemindede, og morgenmaden helt perfekt. Ville gerne have haft besked om, at der foregik renovering af hotellet med de begrænsninger det gav.
Vores modtagelse, deres service var på 1. klasse. En stor tak til hele staben af personale - de er fremragende. Det gør det endnu bedre, når selve byen er så ren, som den er. Det var et dejligt ophold.TAK Igen..... Næ ikke pt., Vi flyder stadig ovenpå..
Executive lounge på 60. etage er fremragende. Personalet er utrolig imødekommende, og maden er særdeles god.
Godt værelse. Fantastisk beliggenhed og udsigt over Singapore.
et godt hotel, der var ingen problemer med at tjekke ind da jeg ankom kl 7 om morgenen, blev opgraderet uden ekstra beregning
Jeg var glad for at have booket et Club Room. Den løsning vil jeg vælge igen ved et eventuelt senere ophold.
Vi fik en fin modtagelse på hotellet. Morgenmaden var fin, og der var gratis drinks og et lettere måltid mellem kl. 18 og 20 hver aften. En fin start før man gik i byen.
the staff was extraordinary! The rooms and breakfast were top notch.
I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa. Nothing negative.
They always make me feel welcome every time I stay at the Hotel The rooms and the corridors in the north Tower need a little bit of a paint touch up.
Nice environment and conveniently linked to MRT and shopping centre.
Excellent rooms, comfortable beds, good view and friendly and helpful staff I have no complaints about the hotel.
Great location, very large rooms and excellent value!!
The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.
Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and Drinks in bar were a bit expensive in comparison with those elsewhere.
Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains. Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.
I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.
room was quiet, comfortable. not luxurious, but good enough. gym and spa are good. check-in and out very efficient. a great city location.
Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.
The location, and very pleasant staff
All the staff was perfect and a 5 stars service. I got a room close to the elevators, it was a bit annoying during the night.
bathroom views the airport pick up didnt work, and the booking .com reservation was not available to ritz carlton on arrival
1st class Hotel with extremely freindly and helpfull staff.Perfectly positioned for everything Singapore has to offer. Loved the experience and will certainly use this hotel again. Could not find fault with anything. Excelent!
they had an event at the pool saturday night and the entire sunday the pool was closed. reason: glass breakage... which is legitimate.. but only a reason to max close the pool until noon and have it back in safe and clean condition for aster lunch.
Very nice view arround Marina Area and room "51 square meters" dimendions are most impressive indeed. Also their services have been not known as "Ritz-Carlton" for nothing. Actual total charge for hotel accommodation was been slightly different.
The friendly service of all the staff.
clean, good food at restaurants,friendly staff,pool area, room of big size,staff are friendly to my children, close to shopping malls and other points of interest
The location is so good. Staff is so helpful, courteous and sensitive. For example, when we asked the staff about the dinner firstly they warned us that the food of the hotel was not halal (islamic) although we didn't mean that.They provide everything in a hotel room that you might need.
Still the one of best in singapore Room, view, art display, staff...
The hotel staff were very attentive. Their club lounge is the best one that we have been too, really worth booking the room for the perks.
En udsøgt service på alle områder gjorde opholdet helt perfekt. Hotellets beliggenhed gør det meget nemt at besøge seværdighederne, og har man brug for at slappe af ved poolen eller spa, er stemningen helt superb til afstressning. Kan kun anbefales.. Det skulle da lige være lidt mere behagelige hovedpuder på værelset, men er absolut i småtingsafdelingen.
Det var et rigtig flot hotel med et meget flot indretning. Det havde en rigtig god beliggenhed til både shopping og sightseing.Sightseingbusser går næsten lige udenfor hotellet. Værelser var store og god standard. Swimmingpoolen var rigtig god, med en flot udsigt. Consiergen og personalet ved udgangen var utrolig hjæpsomme og meget imødekommende. Personalet i receptionen, var ikke så hjælpsomme og imødekommede som vi har oplevet på andre hoteller. Vi havde bestilt en babycot på forhånd, men da vi kom til værelset om var den der ikke. Vi måtte ringe 3 gange og først kl 2130 kom de med den.
The hotel was one of the first to open at Sentosa, and is beginning to show some wear. However, it has very good staff and delivers excellent value for its money (prices have been taken down to reflect its not entirely modern facilities).
the pool &the beach, -
Proximity to silosa beach where the annual zoukut music festival was great. The room felt a bit old to me and a bit dark.
Beach, swiming pool, attractions nearby We asked for double room at time of booking, but when we arrived only single bed were available, also all dining places closes early including the bar
Situation & helpfulnes of staff The restaurants did not come up to the standard required by this quality of hotel
Location enables relaxing by the pool, have a good view of the South China Sea, and you still have easy access to the city. If you have small children there is a ton of kid activities. The service is excellent, with a wonderful breakfast buffet. We stayed here four years ago, and they have undergone a very good renovation. It was fun to just sit on the balcony of our room and take in the view. The Sentosa activities could benefit from more all inclusive pass alternatives.
Rooms a bit run down, and too small and not totally clean. Hotel has a feel of being rather old and tired. Toddlers' room dirty and dangerous for children. Priced like a 5-star hotel but much below standard. Disappointing, as described above.
The hotel is situated in best possible place at Sentosa and meets ALL demands anyone can have. Only 20 minutes by taxi to City.
Location, Kindness to visitors
the view and the room was excellent more tv channels
Pool view room was spacious & comfortable.
Very conveniently located in Singapore for travel to and from the City Centre. Had to request room cleaning every day.
Courtesy and efficiency of registration staff. Hotel's proximity to Lavender mrt. Very cramped space (especially in the shower cubicle), no freezer facility in either room or the hotel and very late room cleaning (after 6pm) when most clients have returned to their respective rooms for shower and rest before dinner.
location near mrt sink little bit clogged. room no 1302
Convenient to directly arrive hotel by MRT from Changhi Airport.
We got the room earlier than normal check in time and we got to keep the room later than normal check out time. I have booked no smoking room, but when we arrived the room, there haved just smoked. The bathroom was so small and there are no handtowels and no waste baker basket in bathroom.
The Services / facilities were bad
Centralt beliggende, kun med venlighed og varme.
Personalet meget venligt og hjælpsom, morgenmaden perfekt og den ene middag vi spiste var meget lækker
service and settings Breakfeast is just too expensive
Clean and neat; some staff is nice though not many indeed, goog variety of food in breakfast No free wi-fi even in public area like libby or restaurant, not even mentioned in the room, though it is supposed to be a trend in branded hotel. Staff perforned checking on consumption of minibar when we were still in the room (before the official check out time), wonder if it is a hotel policy though it gives a weird and unpleasant experience to us. Not likely to recommend this hotel to others
Resonable price with moderate service and decoration. A bit far from Universal Studios, need to walk a few minutes to reach there, but acceptable anyway. The room looks newly decorated with all basic facilities.
good location for Orchard Road shopping quiet expensive, very busy and rooms are claustrophobic
The location is fantastic. All flagship shopping venues in Orchard are well within reach by walking. Room is excellent. Buffet breakfast was awesome! I would appreciate a slightly bigger room size.
The breakfast was fine. The service attitude of the hotel stuffs are sucks. Not polite at all.
Shopping at nearby store/mall and walking along the Orchard St specially at night. Probably the elevators because you need to transfer to another elevators to reach 5th to10th flr., however the hotel are very good in general. The location and staff are excellent.
Hotel staff were exelant , location is the best Club room to be more comfort
The design of the building and location Turn down service didn't have chocolates, sometimes the bathroom wasn't cleaned properly, minibar charged when food wasn't taken
Strategi locataion, moden Room Friendly staff n delicious food with good view. NeXT to paragon malu, takashimaya n Mandarin gallery.
the location, service, public areas settings and food standard rooms poorly furnished with low quality craftmanship
The pool and the service.
the service was perfect. Room and bathroom is beautifull. swimming pool is small and the sauna is at another level. and no smoking area for smokers.
Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section
We enjoyed the peaceful and traffic-free site, the easy access to the shopping in Orchard Road and the bus and metro systems. The staff were extremely helpful and efficient. We found the traditional building and furnishings very attractive. We submit that the cost of breakfast should always be included in the room rate and the cost of the buffet breakfast is too high for the limited choice available. Almost no local food was offered.
The Hotel was nice and clean. Only short walk to city. The Hotel was not like other 5 star hotels, and I was a little disappointed after arrival, but anyway a nice Hotel
Upon arrival, the manager greeted us by addressing my name and personally showed us the room. The housekeeping lady was very polite and helpful. We felt like home. Can't think of one.
We have stayed on numerous occasions in the past 40 years and we love the consistency, location and friendliness.
food is good and the concierge services are excellent none
Goodwood park hotel is a nice and quite hotel set in a nice garden not in a tower ,in the bustling city of Singapore
We liked the two pools and the beautiful location + staff! Should have been more "sun - deck -chairs" near the two pools!
Excellent location and very helpful staff. Many Restaurants to choose from and their High Tea is a must try!
The staff are friendly and want your stay to be enjoyable. The extended family have a history of staying over 40 years. We as a family together or separately will always be back. Better locks on the bathrooms,
I liked the old worldy feeling of the hotel and the very pleasant staff, always wanting to oblige with a smile on their faces I have just returned home (25th nov) after 2 nights at the hotel and discovered that an amount of $157.01 has been charged to my credit card. I am totally at a loss as to why this has been done, as we booked and paid in early March. Very disappointing that this was not mentioned on check out.
the cosiness of the whole environment... service by the lobby staff can be improved..not prompt enough..but still acceptable
Quiet, peaceful. Free shuttle to harbour front. a little far from other interest place.
The dream pool Staff was really friendly, unfortunately it was way overloaded with the amount of work, Way to much dust! The breakfast was decent for a 4 * hotels, not for 5* Thry are reactive instead of proactive, and this is not suitable for a 5 * hotel. The swimming pools were closed after 19:30 for safety reasons, although during the day we didn't see any lifeguard on duty ... The internet it was not included in the room rate, and it was an extra 25 SGD per day, 175 SGD PER WEEK (120 EURO) Unfortunately the list it can continue ...
Staff were very attentive. All services provided quickly and professionally Location makes access to mainland sites a little more difficult
The resort is in an ideal location on Sentosa. It is central to all the activities that Sentosa has to offer. The setting was beautiful with the lush gardens and wildlife being allowed to roam free. The suite we stayed in was well appointed with the spa outside in the private courtyard. All staff were extremely polite and courteous at all times The wireless internet conection was very slow
Excellent! Enjoyed very much!
The hotel was fine and comfortable. They charged my credit card 10days before we arrived even though we could have cancelled it 24hours before arriving with no charge and they charged me twice. I have now been home 1 month and am still trying to get a credit out of them. No one is answering my emails.
Room, swiming pool, kids pool, ambiance, proximity to beach. The food menu available was limited.
Quiet. Lack of good service by hotel staff.
The room is big, new with comfortable bed. The toilet was smelly from time to time. More transportation arrangement as the shuttle is not very frequent that cause inconvenience.
Beautiful surroundings, rooms with character.
The service by the hotel staff was impeccable. Amonf the best hotel experiences I have had anywhere. The fitness center was very good, but not up to the standard of other Intercontinental Hotels I have visited.
Location is great! Breakfast buffet is fabulous! Overall value is reasonable! The facility seems old, but it doesn't look bad. Pool is small, but it was ok for kids.
Perfect location, size of the room, cleaniness and the tempreture control of the air-conditioning is very efficient and easy to operate Swimming pool is small in relative term when compared to Stamford, Conrad and Ritz Carlton in Singapore
the scale of the room is good there isn't
No free WiFi , the decorate getting specially floor , carpet and bathroom .
They were able to relocate me to another room when I requested. The original was too noisy as it overlooked Bugis market. Very comfortable bed and wonderful sheets. Gym sightly disappointing. Would have liked the option of scheduled exercises classes like the hotel I stayed in in Hanoi.
Easy use of the club lounge. sound isulation.
room was very comfortable, the gym friendly and good pool. long time to get case to room on arrival. seems this is often the case in hotels. in future will carry case to room.
Friendly staff and nice ambience I stayed on the 4th floor where there was a little garden. I noticed ants crawling into my room from there. This is unacceptable.
The staff were nothing short of exceptional - the best I've ever experienced. Lack of in-room wireless internet connectivity.