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A piscina e o sky park sem duvida são o ponto alto do hotel, no mais é um hotel de luxo como outro qualquer. piscina muito cheia, complicado ter momento de relax..
Pool, room and views are amazing. If you can afford it is great. Mall food court has reasonable prices with great food. Very poor to no breakfast options except for the very expensive average breakfast buffet for $55.
Perfectly acceptable hotel accommodation Second rate reservation, checkin and checkout experience. Requested room unavailable. Overcharged. No senior staff availability. Poor conflict resolution.
The view was a killer! Too expensive but well worth the stay!
Comfort & luxury are the name of the game at Marina Bay Sands We thought the Club 55 access would be an added value however I think they oversold the access and there were long lines to get seated within the time frame they reserved for cocktails hour. It was extremely annoying.
Too many kids in the pool.
Love the view from both of the rooms I stayed in. 1 on the 17th and then in the 43rd, both in tower 3. Facing the marina. The food choices for dine-in service seemed limited and we're a bit overpriced.
asked for non smoking.. room smelled like ashtray they brought up and air filter
The service was fantastic and the infinity pool is amazing. The hotel is very clean and there is a ton to do in Marina Bay.
Udmærket hotel, men ike værdigt til 5 stjerner, eftersom der foregik en renovering af hotellet, hvorfor svimmingpoolen ikke var til rådighed. personalet dog meget servicemindede, og morgenmaden helt perfekt. Ville gerne have haft besked om, at der foregik renovering af hotellet med de begrænsninger det gav.
Beliggenheden er god, hvis shopping er det primære House keeping ser ud til at have lidt for travlt eller er underbemandet
Godt hotel med fin beliggenghed.
Vores modtagelse, deres service var på 1. klasse. En stor tak til hele staben af personale - de er fremragende. Det gør det endnu bedre, når selve byen er så ren, som den er. Det var et dejligt ophold.TAK Igen..... Næ ikke pt., Vi flyder stadig ovenpå..
Godt værelse. Fantastisk beliggenhed og udsigt over Singapore.
Executive lounge på 60. etage er fremragende. Personalet er utrolig imødekommende, og maden er særdeles god.
et godt hotel, der var ingen problemer med at tjekke ind da jeg ankom kl 7 om morgenen, blev opgraderet uden ekstra beregning
Vi fik en fin modtagelse på hotellet. Morgenmaden var fin, og der var gratis drinks og et lettere måltid mellem kl. 18 og 20 hver aften. En fin start før man gik i byen.
Jeg var glad for at have booket et Club Room. Den løsning vil jeg vælge igen ved et eventuelt senere ophold.
Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains. Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.
the staff was extraordinary! The rooms and breakfast were top notch.
Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and Drinks in bar were a bit expensive in comparison with those elsewhere.
Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.
They always make me feel welcome every time I stay at the Hotel The rooms and the corridors in the north Tower need a little bit of a paint touch up.
The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.
Nice environment and conveniently linked to MRT and shopping centre.
I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa. Nothing negative.
I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.
room was quiet, comfortable. not luxurious, but good enough. gym and spa are good. check-in and out very efficient. a great city location.
Excellent rooms, comfortable beds, good view and friendly and helpful staff I have no complaints about the hotel.
Great location, very large rooms and excellent value!!
clean, good food at restaurants,friendly staff,pool area, room of big size,staff are friendly to my children, close to shopping malls and other points of interest
The location, and very pleasant staff
Very nice view arround Marina Area and room "51 square meters" dimendions are most impressive indeed. Also their services have been not known as "Ritz-Carlton" for nothing. Actual total charge for hotel accommodation was been slightly different.
they had an event at the pool saturday night and the entire sunday the pool was closed. reason: glass breakage... which is legitimate.. but only a reason to max close the pool until noon and have it back in safe and clean condition for aster lunch.
The location is so good. Staff is so helpful, courteous and sensitive. For example, when we asked the staff about the dinner firstly they warned us that the food of the hotel was not halal (islamic) although we didn't mean that.They provide everything in a hotel room that you might need.
All the staff was perfect and a 5 stars service. I got a room close to the elevators, it was a bit annoying during the night.
bathroom views the airport pick up didnt work, and the booking .com reservation was not available to ritz carlton on arrival
The hotel staff were very attentive. Their club lounge is the best one that we have been too, really worth booking the room for the perks.
1st class Hotel with extremely freindly and helpfull staff.Perfectly positioned for everything Singapore has to offer. Loved the experience and will certainly use this hotel again. Could not find fault with anything. Excelent!
Still the one of best in singapore Room, view, art display, staff...
The friendly service of all the staff.
Det var et rigtig flot hotel med et meget flot indretning. Det havde en rigtig god beliggenhed til både shopping og sightseing.Sightseingbusser går næsten lige udenfor hotellet. Værelser var store og god standard. Swimmingpoolen var rigtig god, med en flot udsigt. Consiergen og personalet ved udgangen var utrolig hjæpsomme og meget imødekommende. Personalet i receptionen, var ikke så hjælpsomme og imødekommede som vi har oplevet på andre hoteller. Vi havde bestilt en babycot på forhånd, men da vi kom til værelset om var den der ikke. Vi måtte ringe 3 gange og først kl 2130 kom de med den.
En udsøgt service på alle områder gjorde opholdet helt perfekt. Hotellets beliggenhed gør det meget nemt at besøge seværdighederne, og har man brug for at slappe af ved poolen eller spa, er stemningen helt superb til afstressning. Kan kun anbefales.. Det skulle da lige være lidt mere behagelige hovedpuder på værelset, men er absolut i småtingsafdelingen.
Location, Kindness to visitors
Pool view room was spacious & comfortable.
the view and the room was excellent more tv channels
Location enables relaxing by the pool, have a good view of the South China Sea, and you still have easy access to the city. If you have small children there is a ton of kid activities. The service is excellent, with a wonderful breakfast buffet. We stayed here four years ago, and they have undergone a very good renovation. It was fun to just sit on the balcony of our room and take in the view. The Sentosa activities could benefit from more all inclusive pass alternatives.
Situation & helpfulnes of staff The restaurants did not come up to the standard required by this quality of hotel
The hotel was one of the first to open at Sentosa, and is beginning to show some wear. However, it has very good staff and delivers excellent value for its money (prices have been taken down to reflect its not entirely modern facilities).
Rooms a bit run down, and too small and not totally clean. Hotel has a feel of being rather old and tired. Toddlers' room dirty and dangerous for children. Priced like a 5-star hotel but much below standard. Disappointing, as described above.
Beach, swiming pool, attractions nearby We asked for double room at time of booking, but when we arrived only single bed were available, also all dining places closes early including the bar
the pool &the beach, -
Proximity to silosa beach where the annual zoukut music festival was great. The room felt a bit old to me and a bit dark.
The hotel is situated in best possible place at Sentosa and meets ALL demands anyone can have. Only 20 minutes by taxi to City.
Convenient to directly arrive hotel by MRT from Changhi Airport.
location near mrt sink little bit clogged. room no 1302
Courtesy and efficiency of registration staff. Hotel's proximity to Lavender mrt. Very cramped space (especially in the shower cubicle), no freezer facility in either room or the hotel and very late room cleaning (after 6pm) when most clients have returned to their respective rooms for shower and rest before dinner.
The Services / facilities were bad
Very conveniently located in Singapore for travel to and from the City Centre. Had to request room cleaning every day.
We got the room earlier than normal check in time and we got to keep the room later than normal check out time. I have booked no smoking room, but when we arrived the room, there haved just smoked. The bathroom was so small and there are no handtowels and no waste baker basket in bathroom.
Personalet meget venligt og hjælpsom, morgenmaden perfekt og den ene middag vi spiste var meget lækker
service and settings Breakfeast is just too expensive
Centralt beliggende, kun med venlighed og varme.
Resonable price with moderate service and decoration. A bit far from Universal Studios, need to walk a few minutes to reach there, but acceptable anyway. The room looks newly decorated with all basic facilities.
Clean and neat; some staff is nice though not many indeed, goog variety of food in breakfast No free wi-fi even in public area like libby or restaurant, not even mentioned in the room, though it is supposed to be a trend in branded hotel. Staff perforned checking on consumption of minibar when we were still in the room (before the official check out time), wonder if it is a hotel policy though it gives a weird and unpleasant experience to us. Not likely to recommend this hotel to others
Strategi locataion, moden Room Friendly staff n delicious food with good view. NeXT to paragon malu, takashimaya n Mandarin gallery.
The design of the building and location Turn down service didn't have chocolates, sometimes the bathroom wasn't cleaned properly, minibar charged when food wasn't taken
Hotel staff were exelant , location is the best Club room to be more comfort
good location for Orchard Road shopping quiet expensive, very busy and rooms are claustrophobic
The breakfast was fine. The service attitude of the hotel stuffs are sucks. Not polite at all.
Shopping at nearby store/mall and walking along the Orchard St specially at night. Probably the elevators because you need to transfer to another elevators to reach 5th to10th flr., however the hotel are very good in general. The location and staff are excellent.
The location is fantastic. All flagship shopping venues in Orchard are well within reach by walking. Room is excellent. Buffet breakfast was awesome! I would appreciate a slightly bigger room size.
the location, service, public areas settings and food standard rooms poorly furnished with low quality craftmanship
The pool and the service.
the service was perfect. Room and bathroom is beautifull. swimming pool is small and the sauna is at another level. and no smoking area for smokers.
Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section
I liked the old worldy feeling of the hotel and the very pleasant staff, always wanting to oblige with a smile on their faces I have just returned home (25th nov) after 2 nights at the hotel and discovered that an amount of $157.01 has been charged to my credit card. I am totally at a loss as to why this has been done, as we booked and paid in early March. Very disappointing that this was not mentioned on check out.
food is good and the concierge services are excellent none
Upon arrival, the manager greeted us by addressing my name and personally showed us the room. The housekeeping lady was very polite and helpful. We felt like home. Can't think of one.
Goodwood park hotel is a nice and quite hotel set in a nice garden not in a tower ,in the bustling city of Singapore
We enjoyed the peaceful and traffic-free site, the easy access to the shopping in Orchard Road and the bus and metro systems. The staff were extremely helpful and efficient. We found the traditional building and furnishings very attractive. We submit that the cost of breakfast should always be included in the room rate and the cost of the buffet breakfast is too high for the limited choice available. Almost no local food was offered.
Excellent location and very helpful staff. Many Restaurants to choose from and their High Tea is a must try!
The staff are friendly and want your stay to be enjoyable. The extended family have a history of staying over 40 years. We as a family together or separately will always be back. Better locks on the bathrooms,
We have stayed on numerous occasions in the past 40 years and we love the consistency, location and friendliness.
We liked the two pools and the beautiful location + staff! Should have been more "sun - deck -chairs" near the two pools!
The Hotel was nice and clean. Only short walk to city. The Hotel was not like other 5 star hotels, and I was a little disappointed after arrival, but anyway a nice Hotel
The hotel was fine and comfortable. They charged my credit card 10days before we arrived even though we could have cancelled it 24hours before arriving with no charge and they charged me twice. I have now been home 1 month and am still trying to get a credit out of them. No one is answering my emails.
Beautiful surroundings, rooms with character.
Quiet, peaceful. Free shuttle to harbour front. a little far from other interest place.
Excellent! Enjoyed very much!
Quiet. Lack of good service by hotel staff.
Staff were very attentive. All services provided quickly and professionally Location makes access to mainland sites a little more difficult
Room, swiming pool, kids pool, ambiance, proximity to beach. The food menu available was limited.
The resort is in an ideal location on Sentosa. It is central to all the activities that Sentosa has to offer. The setting was beautiful with the lush gardens and wildlife being allowed to roam free. The suite we stayed in was well appointed with the spa outside in the private courtyard. All staff were extremely polite and courteous at all times The wireless internet conection was very slow
The room is big, new with comfortable bed. The toilet was smelly from time to time. More transportation arrangement as the shuttle is not very frequent that cause inconvenience.
the cosiness of the whole environment... service by the lobby staff can be improved..not prompt enough..but still acceptable
The dream pool Staff was really friendly, unfortunately it was way overloaded with the amount of work, Way to much dust! The breakfast was decent for a 4 * hotels, not for 5* Thry are reactive instead of proactive, and this is not suitable for a 5 * hotel. The swimming pools were closed after 19:30 for safety reasons, although during the day we didn't see any lifeguard on duty ... The internet it was not included in the room rate, and it was an extra 25 SGD per day, 175 SGD PER WEEK (120 EURO) Unfortunately the list it can continue ...
No free WiFi , the decorate getting specially floor , carpet and bathroom .
Perfect location, size of the room, cleaniness and the tempreture control of the air-conditioning is very efficient and easy to operate Swimming pool is small in relative term when compared to Stamford, Conrad and Ritz Carlton in Singapore
Location is great! Breakfast buffet is fabulous! Overall value is reasonable! The facility seems old, but it doesn't look bad. Pool is small, but it was ok for kids.
room was very comfortable, the gym friendly and good pool. long time to get case to room on arrival. seems this is often the case in hotels. in future will carry case to room.
Easy use of the club lounge. sound isulation.
The staff were nothing short of exceptional - the best I've ever experienced. Lack of in-room wireless internet connectivity.
the scale of the room is good there isn't
Friendly staff and nice ambience I stayed on the 4th floor where there was a little garden. I noticed ants crawling into my room from there. This is unacceptable.
They were able to relocate me to another room when I requested. The original was too noisy as it overlooked Bugis market. Very comfortable bed and wonderful sheets. Gym sightly disappointing. Would have liked the option of scheduled exercises classes like the hotel I stayed in in Hanoi.
The service by the hotel staff was impeccable. Amonf the best hotel experiences I have had anywhere. The fitness center was very good, but not up to the standard of other Intercontinental Hotels I have visited.