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5,2
Unfairly charged us for a defective tire--AVOID
Fordele: Nice people, decent car.
Ulemper: The left front tire had less than 2000 miles on it, and when it bulged out, they charged us for that defect. UNFAIR! AVOID
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9,2
suv
Fordele: We got a good car and were very happy with it.
Ulemper: When we brought the car back to the air port we did not see the person at the gate of the parking place so we took a ticket for parking and had to pay for it.
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4,4
To long and bad shock-absorber!
Fordele: The girl at the office then we did the drop off was nice and friendly.
Ulemper: If i book a car to pick it up at 12.00 its not ok that i must wait for almost two hours before i get it. And when the driver comes with the car, he is still eating his take-away lunch. In other words he tought he had time to pick up food on the way and keep me waiting. The shock-absorbers was almost out. So the comfort in the car wasint that good. No central locking(!?).
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5,6
Bad availability and service
Fordele: The car itself was fine.
Ulemper: We rentes a car for the following day through Kayak to come there and Find that the car we rented was not available. We said that it was weird that we were able to rent a car if it is not available but they said its in the terms that you need to book 48 hours ahead. We thought it was very strange that these are the terms and we could still make the booking. If it is not possible to make a booking one day before, it should be very easy to set up the system so it doenat allow you to make this booking. Anyway, they dis have cars available but wouldnt give it dor the same price. They said a small car would be available the Next day and now we could rent the car that was four times as expensive. We did. The Next day we came back to find out that the small car again wasnt available. Again they didnt give us the bigger car, however they did give us a discount for the big car and since we needed a car that is what we did. However it has cost us about 400 dollar more.
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3,6
Switch and bait
Fordele: I stopped by the day before my rental to ensure they had the car on hold. They said that they would have one of three cars and I told them which one I wanted (the cheaper mini version). When I went to pick up the car, the had a more expensive model available. My rate was originally $92 but with the different car, increased to $385. I called Budget and they couldn't do anything. The girl at the desk gave me a local rate, so paid $195. Not happy at all.
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2,0
Never got my car
Fordele: Nothing
Ulemper: When I showed up at their office they said they had no cars available for several days. They said come back next week and offered nothing in the way of service to find me a car. Worst customer service ever!
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9,2
SUV
Fordele: Vi fik en god bil og var meget tilfredse med den.
Ulemper: Da vi bragte bilen tilbage til lufthavnen, så vi ikke personen ved porten til parkeringspladsen, så vi tog en billet til parkering og måtte betale for det.
anmeldelse fra
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4,4
Til lang og dårlig støddæmper!
Fordele: Pigen på kontoret, da vi gjorde det, var faldet fra, dejligt og venligt.
Ulemper: Hvis jeg booker en bil til at hente det op kl. 12.00, er det ikke ok, at jeg må vente i næsten to timer, før jeg får det. Og når chaufføren kommer med bilen, spiser han stadig sin take-away frokost. Med andre ord han synes han havde tid til at hente mad på vejen og holde mig venter. Støddæmperne var næsten ude. Så komforten i bilen var så god. Ingen central låsning(!?).
anmeldelse fra
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3,6
Bytte og agn
Fordele: Jeg stoppede dagen før min udlejning for at sikre, at de havde bilen parkeret. De sagde, at de ville have en af tre biler, og jeg fortalte dem, hvilken en jeg ønskede (den billigere mini version). Da jeg tog hen for at hente bilen, havde en dyrere model til rådighed. Min pris var oprindeligt $92, men med de forskellige biler, steg til $385. Jeg ringede til Budget, og de kunne ikke gøre noget. Pigen ved skranken gav mig en lokal pris, så betalte $195. Slet ikke tilfreds.
anmeldelse fra
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2,0
Har aldrig fået min bil
Fordele: Intet
Ulemper: Da jeg dukkede op på deres kontor, sagde de, at de ikke havde nogen biler til rådighed i flere dage. De sagde, kom tilbage i næste uge og tilbød ikke noget i vejen for at finde mig en bil. Værste kundeservice nogensinde!
anmeldelse fra
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9,2
suv
Fordele: We got a good car and were very happy with it.
Ulemper: When we brought the car back to the air port we did not see the person at the gate of the parking place so we took a ticket for parking and had to pay for it.
anmeldelse fra
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9,2
SUV
Fordele: Vi fik en god bil og var meget tilfredse med den.
Ulemper: Da vi bragte bilen tilbage til lufthavnen, så vi ikke personen ved porten til parkeringspladsen, så vi tog en billet til parkering og måtte betale for det.
anmeldelse fra
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5,2
Unfairly charged us for a defective tire--AVOID
Fordele: Nice people, decent car.
Ulemper: The left front tire had less than 2000 miles on it, and when it bulged out, they charged us for that defect. UNFAIR! AVOID
anmeldelse fra
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4,4
To long and bad shock-absorber!
Fordele: The girl at the office then we did the drop off was nice and friendly.
Ulemper: If i book a car to pick it up at 12.00 its not ok that i must wait for almost two hours before i get it. And when the driver comes with the car, he is still eating his take-away lunch. In other words he tought he had time to pick up food on the way and keep me waiting. The shock-absorbers was almost out. So the comfort in the car wasint that good. No central locking(!?).
anmeldelse fra
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5,6
Bad availability and service
Fordele: The car itself was fine.
Ulemper: We rentes a car for the following day through Kayak to come there and Find that the car we rented was not available. We said that it was weird that we were able to rent a car if it is not available but they said its in the terms that you need to book 48 hours ahead. We thought it was very strange that these are the terms and we could still make the booking. If it is not possible to make a booking one day before, it should be very easy to set up the system so it doenat allow you to make this booking. Anyway, they dis have cars available but wouldnt give it dor the same price. They said a small car would be available the Next day and now we could rent the car that was four times as expensive. We did. The Next day we came back to find out that the small car again wasnt available. Again they didnt give us the bigger car, however they did give us a discount for the big car and since we needed a car that is what we did. However it has cost us about 400 dollar more.
anmeldelse fra
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3,6
Switch and bait
Fordele: I stopped by the day before my rental to ensure they had the car on hold. They said that they would have one of three cars and I told them which one I wanted (the cheaper mini version). When I went to pick up the car, the had a more expensive model available. My rate was originally $92 but with the different car, increased to $385. I called Budget and they couldn't do anything. The girl at the desk gave me a local rate, so paid $195. Not happy at all.
anmeldelse fra
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2,0
Never got my car
Fordele: Nothing
Ulemper: When I showed up at their office they said they had no cars available for several days. They said come back next week and offered nothing in the way of service to find me a car. Worst customer service ever!
anmeldelse fra
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4,4
Til lang og dårlig støddæmper!
Fordele: Pigen på kontoret, da vi gjorde det, var faldet fra, dejligt og venligt.
Ulemper: Hvis jeg booker en bil til at hente det op kl. 12.00, er det ikke ok, at jeg må vente i næsten to timer, før jeg får det. Og når chaufføren kommer med bilen, spiser han stadig sin take-away frokost. Med andre ord han synes han havde tid til at hente mad på vejen og holde mig venter. Støddæmperne var næsten ude. Så komforten i bilen var så god. Ingen central låsning(!?).
anmeldelse fra
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3,6
Bytte og agn
Fordele: Jeg stoppede dagen før min udlejning for at sikre, at de havde bilen parkeret. De sagde, at de ville have en af tre biler, og jeg fortalte dem, hvilken en jeg ønskede (den billigere mini version). Da jeg tog hen for at hente bilen, havde en dyrere model til rådighed. Min pris var oprindeligt $92, men med de forskellige biler, steg til $385. Jeg ringede til Budget, og de kunne ikke gøre noget. Pigen ved skranken gav mig en lokal pris, så betalte $195. Slet ikke tilfreds.
anmeldelse fra
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2,0
Har aldrig fået min bil
Fordele: Intet
Ulemper: Da jeg dukkede op på deres kontor, sagde de, at de ikke havde nogen biler til rådighed i flere dage. De sagde, kom tilbage i næste uge og tilbød ikke noget i vejen for at finde mig en bil. Værste kundeservice nogensinde!
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