Heraklion hoteller

Fordele: Perfect place! Very kind crew! We will visit for sure again!

Fordele: Great Breakfust, nice staff

Ulemper: The Gym was not good, most machines did not work and it was very small and basic stuff were missing.The inside pool was too cold and shopuld have been open longe3r than 19pm.

Fordele: The extremely nice and friendly staff and amazing food!! All the services provided!! Loved staying there and would highly recommend it!

Ulemper: The cleanliness of the bedrooms.

Fordele: The food was the only let down

Fordele: Very good facilities - we enjoyed the pool and the beach access. The restaurants were also incredibly good and reasonably priced - the staff working at the Greek and Italian restaurants in particular were lovely.

Ulemper: I found that there were never enough people working at reception, which made it frustrating when we had to wait for over 20mins for a brief question. The staff in the breakfast area were also quite rude - they were more obsessed with clearing tables than actually noticing that we had left stuff at our table to go and get more food. We were not particularly impressed to come back to find another couple sitting there. We were also supposed to get a free 15min massage but were unable to do so as no one was there to actually help us book.

Fordele: The place is very nice. It has everything you need for a good vacation: Sun, sea, amazing food, bar, garden. Very welcoming staff. The food is so great! The beds were comfortable. Overall we enjoyed our stay a lot.

Ulemper: A lot of families with kids there, so if you want a quiet and romantic time spend with your partner it is not quite a place for you in this occasion.

Fordele: The food here was pretty good. The pool was nice and deep. Our room was huge.

Ulemper: We booked a day at the spa and were forced to cancel with plenty of notice. The spa clerk began berating us about how bad it is for them that we cancelled. She then proceeded to yell at us and accused us of not having enough money for the spa. (We had already paid...) I brought this matter to the front desk and they did not care. That is not the mentality of a 5 star hotel. Then again, I don’t believe that this is a true 5 star. I would say it rates at a solid 4 star. Most definitely wouldn’t recommend staying here due to the attitude of the staff.

Fordele: Morgenmaden var fantastisk, og personalet er venligt og meget hjælpsomt

Ulemper: Det værelse, vi havde, var en smule lille, der gør vores eneste klage endnu bedre

Fordele: Fantastisk ophold, venligt personale, rent og eksklusivt

Fordele: indgang, reception, faciliteter, beliggenhed,

Ulemper: Meget, meget lille værelse og badeværelse som på Ibis hotel, servitrice i baren ikke særlig venlig mod kunderne, morgenmad ikke nok stor til 5-stjernet hotel

Fordele: Nice hotel, excellent restaurant, friendly staff. Bed very comfy and rooms very quiet

Ulemper: Rooms were rather small

Fordele: Everything!

Fordele: Location

Ulemper: Air conditioning was noisy

Fordele: The hotel facilities were new, but the location was a bit far from the center.

Ulemper: NO

Fordele: Since the recent renovation, the quality of rooms is outstanding. Breakfasts and bar menu excellent. The standards of service and staff friendliness are exceptionally good.

Fordele: Excellent facilities. Staff can be friendlier in their service and less automative.

Ulemper: Staff should learn how to smile more and show more warmth and friendliness.

Fordele: The staff is very helpful, professional and quick. The hotel is brand new, nice and clean. Good Gym. Very good breakfast.

Fordele: Great hotel. Excellent staff, especially wait staff. Really comfortable beds. Nice hotel which I'd recommend.

Fordele: Good location, easy to find. Breakfast was a buffet with everything, excellent. Liked the balcony, busy street below to watch but some traffic noise when trying to sleep.

Ulemper: For some reason they have 2 single beds pushed together instead of a king or queen.

Fordele: hotel staff eager

Ulemper: small rooms

Fordele: we loved everything. Pool looked and was fantastic. Whole hotel was really beautiful nad staff friendly and welcoming

Ulemper: no - loved it all

Fordele: The fact we were upgraded for a club suite on arrivval and everything is brand new, clean, with good service. would like to reccomend anastasia on reception who was

Ulemper: cocktails at the bar were bad

Fordele: The staff were very friendly

Ulemper: The website said the hotel had facilities that it didnt have eg.pay tv , day spa and wellness centre , 24hour room service

Fordele: Everything Especially delicious breakfast

Ulemper: Noise from nearby restaurant

Fordele: Dejligt rum. Behagelig stemning

Ulemper: Morgenmad godt men ikke helt som forventet.

Fordele: Morgenbuffet fremragende. Kun var det et problem, at der kun var én kaffemaskine, så der var lang kø, inden man kunne forsyne sig, Det galt både kaffe og varmt vand til the.

Ulemper: Se ovenfor

Fordele: Very good location, clean room and friendly staff

Ulemper: We requested room with double bed. We received an email confirming the request. When we arrived we found out that the room had 2 single beds and was smaller from what we expected. Reception informed us before checking in that the room was upgraded but it was smaller than the one from our previous stay and without the large double bed.

Fordele: very comfortable beds , the staffs were very friendly and helpful.

Ulemper: Very noise location.

Fordele: The convenience to town, Superb Breakfast. Easy parking.

Ulemper: Better lighting in the shower area, and more secure entrance from the street, anyone can come in and up lift to room.

Fordele: Really good breakfast and the service was great

Ulemper: To much noise from the hideous bar/club / what ever it was, I couldn't sleep the first night and changed rooms after midnight. The receptionist did the best but he couldn't do anything for the next building noise. Next day we had an upgrade to a great quite room

Fordele: Stay often. Always nice friendly staff. Very good breakfast.

Ulemper: Steps to the front door!

Fordele: Perfect location and very nice personal - they were really friendly and helped us with any question we had. Huge breakfast buffet - everyone could choose from it!

Fordele: Location

Ulemper: Right from start check in was not really polite . Hotel did not have all the information with them to check us in. Room was so small considering we have paid for deluxe double room .floor tile was broken i slipped 3 times during my stay and when requested to fix no attention was paid to it at all . Also one if the staff member was absolutely rude . Breakfast was boring dry not fresh at all .

Fordele: Fantastic breakfast in panoramic terrace. Indoor parking nearby included.

Ulemper: Absolute value for money! Good location, great staff! Highly recommend.

Fordele: Good location, value for money, less than 10 mins on foot away for the center, good breakfast with variety of choices. 2d time there, parking is not an issue, lots of eateries and coffee shops around. We'll be back again soon.

Fordele: Always stay when in heraklo as I have done for past ten hears...what's there not to like?

Ulemper: Leaving...

Fordele: Loved the powerful showers.

Ulemper: Nothing really.

Fordele: Very good location, walking distance from the city center, bus and taxi station in front of the hotel. The room was very spacious with a very large (and confortable !) bed. The room is very quiet, when the window is closed you don't hear anything from the outside. All was very clean. Very friendly staff; we checked in quite early and managed to get our room ready in 10 minutes. As we were also leaving too early for breakfast they insisted on preparing for us a basket with fruits, sandwiches and drinks. Very good for the price compared to other hotels in Heraklion. We will definitely come back.

Fordele: The 5-th floor terrasse with beautiful view (sea and city walls). The space in the room. Other reviewers have complained about the noise, but at the 3th floor window & store closed, it was no problem for me.

Ulemper: The weakness of the global artificial lighting in the room (not comfortable to read except lying on the bed...)

Fordele: The service was pleasing and the accomodation was comfortable.

Ulemper: Nothing we did not like.

Fordele: I arrived late and could not get a taxi from the port. I called reception and they arranged it for me very quickly which was much appreciated. The service was excellent and the room was large and comfortable.

Ulemper: The location is a bit loud and busy so not entirely good if you are looking for a quiet night's sleep.

Fordele: The restaurant food was first class

Fordele: The hotel was good located and it was confortable. The personnel was friendly and the room and the badroom were big enough.

Ulemper: Little details were not improved, as the light in the badroom or the doors of the rooms. It seems to be an old hotel, renovated and definetly clean kept. The outside facade needs some improvement, but at this time, it seems that most of the houses of Heraklion need paint.

Fordele: access to the city view from 5th floor

Ulemper: Value for money A two bedroom room priced as a three bedroom Room facilities Cleanliness Bathroom Lack of fridge Lack of curtains

Fordele: Breakfast View

Ulemper: Cleanliness Room facilities Bathroom

Fordele: Breakfast was great.

Ulemper: The bathroom was horrible. The shower area is the smallest in the world!!

Fordele: clean & good breakfast

Ulemper: The noise from streets make sleep difficult.

Fordele: mainly the location

Ulemper: should improve bathroom cleaning

Fordele: Ι liked everything! the food was so tasty and the staff really pleasant and helpfull! i would come back soon for much longer time!

Fordele: the hotel was completely amazing! very warm welcomg! the staff always very helpfull and smiling! delicious food and big variety every time! room cleaned every day!

Fordele: Breakfast (the food generally) was very good. Location was less so.

Ulemper: The bathroom facilities were rather poor and very outdated.

Fordele: Outside and downstairs bars very good but rooms all need refurbishing and choice and quality of food was very poor.

Ulemper: Food very poor

Fordele: Nice swimming pool and perfect location for kids near the beach & aquatic park. Bus available in front of the Hotel with line to Heraklion city and airport for less than 3 eur per person. Hotel is also good for single parents.

Ulemper: Warm drinks such as coffee , ice cream or cocktail are not incl. in the all inclusive package. The buffet menu is nice but not always adapted for children Hotel had many customers mainly from Russia and eastern countries so better to prepare some vocabulary if you plan to socialize a bit. TV room is too small (but I did not care).

Fordele: The staff was very nice and very helpful, especially the receptionist! The amount of food you can eat is great and the quality is also quite good. You can easily eat more than you paid for the property. Very good and fast wireless internet!

Ulemper: The location is not ideal. You need to rent a car or maybe a scooter as the hotel is in a suburban area where not much to do besides eat,drink every few hours in your own hotel. Bad free drinks selection (worthless,junk) - the food is pretty good though. The bathroom has that sewage smell coming up which isn't too bad but not ideal.

Fordele: This is the definition for a resort that supplies anything you need. The food is great, the bar is also serving plenty of drinks and the beach & pool areas are amazing. Thank you for a weekend that we will never forget!

Fordele: Great hotel with all what you need! The best food with a lot of variety, every time fresh and delicious. The rooms are very beautiful, big and clean (we had 3 rooms). The beach is wonderful with calm and crystal water. The staff is very friendly and nice. The WiFi runs very smoothly in all places. We checked in at 3.00 am and they waited for us with a delicious buffet and drinks. Also, we checked out at 5.00 am and they organized a great buffet. It was very beautiful and we enjoyed every second! Thank you very much for the best holiday and we will be back for sure!!

Ulemper: The animation team didn’t do anything to entertain guests. They had a program but unfortunately they did not respect it. It is very unfortunate since it’s a wonderful hotel with wonderful people.

Fordele: We stayed in the annex building which was very modern and our room opened out onto the pool. The food was excellent and offered lots of variety. The pool and beach areas were clean and there were plenty of sunbeds. I would definitely recommend this hotel.

Ulemper: We felt slightly ripped off with some of the spa prices - they were dramatically reduced the day after we purchased a treatment.

Fordele: The staff were all so friendly, the food was tasty and plentiful. Even my husband, who eats mostly protein, had plenty of food to choose from. Sunrise and sunset was beautiful every day, and there were always beach chairs available.

Fordele: Food and room very nice.

Ulemper: Bit noisy to have airport nearby hotel.

Fordele: The staff were so nice and friendly at reception. They facilitated an early check in and on our last day were more than happy to let us have all inclusive all day if desired. All staff were friendly. The proximity to the beach was brilliant. It's a great little hotel.

Ulemper: The corridor was was dark during the day but that could have been due to an electric problem. The view and generator was bothersome.

Fordele: Good place with all the amenities you would expect. Good place to relax.

Ulemper: The main hotel need a modernisation. Just a two stars hotel

Fordele: Morgenmaden var god og varieret - selv veganere kunne få et fornuftigt måltid. Personalet var omsorgsfuldt og fuld af humor. Til prisen kunne vi ikke forvente mere - perfekt. Vi kom som sportsgruppe og fik den fineste service

Ulemper: Parkeringsforholdene var ikke gode, men da vi kom "off season" gik det fint. Katteallergikere skal lige huske allergitabeleter - masser af de sødeste katte.

Fordele: The crew was king, helpful, understanding and welcoming all the time. Adding to the fact that the food was good and versital and the location close to the beach, we couldn't ask for more (:

Ulemper: There were no nets on the doors and windows.

Fordele: Comfortable stay, good location. Food good for A.I. Most staff were excellent but tall young barman had bit of an attitude issue at times.

Fordele: I travel a lot and this was AWESOME for that money. We had all in. DELICIOUS FOOD since morning till night. Personal was very nice, they helped me with bus connection searching, baggage, parking of my quad, there was no problem with nothing - appreciate receptionist Despina oh my god she was superawesome. Really. About personal really best hotel I have ever met. Room was nice as you can see in the pictures. There are lot of shops and pubs, restaurants nearby. Two pretty beaches just next to the hotel (and others just 10 minutes of walk) or you can take bus or rent moto and go wherever you want like we did. I do recomend this hotel very much and I will come back I swear.

Ulemper: I liked it a lot as you can see but there are some little things which could be easily better for my next stay :-) We had apartment number 54 I think - just above sitting spot of hotel boss :-) - AC goes off if you open balcony door for few seconds.. ti would be good to set for example 5 minutes interval - Toilet seat does not stand vertically so you have to sit every time and its still falling on your back, omg :-) - When you go to balcony there is next balcony on the left and there is some spray left and rubbish from history - Too little rubish bin in the room - there is space for literally nothing - Blue/white bulbs in the room feel like hospital sometimes, warm bulbs are much more comfortable - Wooden ceiling is little bit dirty from the colour of walls, it would be good to clean it

Fordele: The chef IS something to write home about!

Ulemper: Great staff and food. Wonderful beach right next to the property. Loved it!

Fordele: Nice staff, especially waiters - super nice, friendly, always helping with smile! Good food (can't say healthy, but good), especially pizza, just amazing! There is a lot to choose from, you can always find something that will amaze you. Lots of desserts, including fruits, cakes and ice creams. Good coffee, I really liked it! The drinks like rum & coke also good, however each one had a different amount of alcohol in it. The wifi is accessible in most of the places. The entertainments were nice, during our 4 days stay we experienced two dance shows and a live concert, it was great to just sit and chill with a drink. Very nice all inclusive, lots of food and drinks, there is no way you are gonna be hungry there! Very comfortable beds!

Ulemper: Starting from the beginning, when we arrived the room was not ready yet. We were offered a lunch and still had to wait around one more hour. After that the lady showed us our room, the door was open. When we walked in we were disappointed. It looked like it was older than my grandma and didn't smell nice. We just left our things and went to the beach. When we came back the odor was killing (then I understood why the door was opened when we arrived)! It smelled terribly bad like MOLD, after a closer look we could see lots of mold in the bathroom, dead insects on the walls, dirty coach and curtains (with something that I guess was blood), DIRT EVERYWHERE. We even checked what we booked on booking.com, because it was unbelievable. We went to reception to complain, the lady didn't seem surprised or bothered. She wasn't even sure what mold is in the first place! Just told us to come in the morning. I couldn't sleep that night, it was so uncomfortable, the air conditioning was not working, the window was very small so very little of fresh air was coming in, with the feeling that some insects may come from underneath the bed. Terrible!!! The next day different lady at the reception kindly apologized and promised another room asap. We were moved to newly renovated room (the one we actually saw and booked on booking.com). There was less mold in the bathroom and air conditioning was working, the room itself looked cleaner than the previous one. Even though my boyfriend considers this stay pleasant, I wouldn't go there anymore. All that situation was nothing like relaxing holidays. Beside that, some general drawbacks: Overcrowded pool, with sunbeds "booked" with towels and other belonging by fatty Brits as early as 8 a.m. Freaking annoying! Food aiming at satisfy Brits, with all that fatty and unhealthy snacks, fries, bacon, "baked" potatoes drowning in oil, sausages, desserts with unreasonable amounts of sugar.

Fordele: It was calm and nice

Ulemper: There was a little antisemitism from the reception

Fordele: I liked that there was a more family oriented area of the resort and an area of the resort that was quieter and primarily without children. The coffee was really good and the maids were very sweet and did little extra things with the room that made me smile!

Ulemper: One of the bartenders was a bit abrasive and could brush up on his language and people skills.

Fordele: The hotel looks good, and new. Staff was great

Ulemper: Our room was a bit hidden and slightly older (NOT OLD)than expected, but all in good and clean condition

Fordele: The staff was very polite. The room was spacious we had nice garage and the food was great.

Ulemper: The hotel required uncommon extra charges - unfair!

Ulemper: small territory, dirty playground for kids, not enclosed

Fordele: The atmosphere at the hotel was so nice that you felt at home immediately. The staff were helpful and accommodating to make your stay unforgettable. The rooms were spacious and facilites fine. The entertainment and special nights were excellent.

Ulemper: I think the breakfast would have been much better if it was self service, at least for the basics and then could be served for the cooked part.

Fordele: The apartment was well kitted out. There was a great pool and good atmosphere

Ulemper: 1. There was no provision of washing up liquid or kitchen items for washing up - something of a pain when we were only staying 5 nights 2. I would have been happy to pay a small amount extra for a starter pack of milk, water, 2 beers and a bottle of wine. 3. I think it would be noisy at night in the peak of the season with the dancing and so forth.

Fordele: Comfortable apartment, close to the beach, nice pool and garden

Ulemper: From a children friendly hotel we expected quite nights, but till late night was loud music from the bar

Fordele:

Ulemper: The room had a flooding problem. Facility was let go and not maintained.We were forced to sleep in a flooded room the first night and later they moved us to a dryer room. Mattresses were hard as a rock.

Fordele: layout of complex,security,spotlessly clean and maintained,apt. really well equipped .and maintained.beautiful grounds and gardens.

Ulemper: no

Fordele: facilities & distance to beach

Ulemper: Entertainment nights did not happen as advertised - no reason given

Fordele: Proximity to the sea and restaurants.

Ulemper: We stayed in the older bungalows and found that this one was very worn and tired. Theere were short power blackouts and air conditioning was not included in the stated price. This location was extremely noisy until approximately 1 o'clock in the morning because of a karaoke competition in the nearby bar.

Fordele: The staff were excellent as was service, food and prices. An overall wonderful hotel experience.

Ulemper:

Fordele: Alt

Fordele: Location of the hotel is very good for a short stay. The room is small but clean.

Ulemper: Because the room was small it was extremely hot so we used air-conditioning almost constantly.

Fordele: - shower is clean - no foul smell - overall experience excellent !

Ulemper: - parking was a bit tough. Had to pay for parking.

Fordele: Low cost stay close to the centre. Walked around plenty of food outlets. The room was clean, hot water in the shower. Added bonus of an extension lead and a kettle.

Fordele: Excellent hospitality, location very central and quiet at the same time, very spacious room.

Ulemper: I would like a bigger size bedlinen that goes under the blanket.

Fordele: We were exhausted when we arrived so the front desk let us choose between 2 different rooms to decide which would be the most quiet and comfortable. Very kind of him. Great location, quiet but still close to everything.

Ulemper: Nothing

Fordele: Room and breakfast were great, there is always someone on the reception and the hotel is placed just near the harbour, all that makes the stay very easy and comfortable.

Fordele: Breakfast not too good

Ulemper: basic

Fordele: Location, price and comfortable beds.

Ulemper: The shower and bathroom was very small.

Fordele: Rooms clean and cheerful. Staff very helpful.

Ulemper: Nothing, the room was great.

Fordele: Super nice staff, good location, ok price.

Ulemper: Very difficult to find. Ask local people, they all know the way.

Fordele: very well placed for the centre of town, and in a quiet street

Ulemper: Hardly the hotel's fault - but we found it impossible to arrive by car. Traffic and signs were impossible.Iraklion was the worst place in Crete for finding our way.We just gave up - and went to the airport (getting once more lost on the way) returned the hire car early, and went back by taxi. This turned out to be a very wise decision.

Fordele: Fine but nothing special

Fordele: Close to port - easy walking distance. Quiet. Clean. Basic and close to old town.

Ulemper: Smokey lobby.

Fordele: Free wireless internet inside the room. Accessibility in the tourist center.

Ulemper: It takes time to get water heated. It's a waste of water to do just that.

Fordele: Quiet in evening, Restaurants near-by and free wlan

Ulemper: Hard to find a parking place.

Fordele: The location is near the city center and the port , easy access to transportation.

Ulemper: The hotel is hard to find.We asked many people around there and no one seems to know the hotel , or even the Lahana street where it is located. I think the hotel should provide its map prior to the arrival of the customer. The map should be in Greek since the streets of Heraklion do not have their name written in English.

Fordele: The hotel was clean and the staff friendly.

Ulemper: It was difficult to find and a bit expensive for what I received.

Fordele: The staff, the pool, the quiet in all the resort

Ulemper: There is no normal wifi in all rooms as writed Not close to city center, beach is not so clean and inviting.

Fordele: We had a half board package , there was one night when the buffet was very good , the other nights and breakfast were not of a good quality ... coffee was barely drinkable

Ulemper: Beds were very uncomfortable , ...could be cleaner ... bathrooms very run down

Fordele: Every thing was perfect for us, great food, lovely sea on your door step . Not crowded, long expanse of sandy beach which was clean. All staff bending over backwards for us. We will be back next year for longer!

Ulemper: absolutely nothing. any one who finds fault is a git!

Fordele: Very taste food. Friendly staff. Good location...

Ulemper: Animation in the evenings was only 2 times per week. Poor wi-fi anywhere in the hotel area.

Fordele: The location was superb. The bus is right in front of it so you can go anywhere from there if you want to. The food is awesome. Everything is delicious, lots of choice as well, both, food and drinks. Overall would definitely visit again.

Fordele: Very polite, genuinely helpful and kind reception and restaurant staff

Fordele: Very nicely located to beach and city

Ulemper: The bed needs to be softer

Fordele: Location

Ulemper: Cleaness, service

Fordele: Close to the beach. Excellent breakfast

Ulemper: Small room. Missing seaview, expensive!

Fordele: Good breakfast, hotel is located right at the beach, quiet place

Fordele: easy access. easy parking. comfortable rooms. very good breakfast.

Fordele: Very nice hotel, environmentally friendly (evident bioclimatic solutions), clean, modern, practical, at in ideal location at the city center. The breakfast was excellent and the staff very kind and helpful. In the ground floor, there is very cosy all-day bar restaurant were locals enjoy their brunch, meal or cocktails. There is also a nice, cool square in front of it, with several cafes.

Ulemper: They charged me for late checkout despite the fact that I had also arrived late (on Friday at 22:00 and left on Sunday at 21:00). The shower, the toilet and the sink are located at different spots in the room and this seemed a bit awkward. However, someone could find it practical since it allows two people being served at the same time. Sometimes, although we closed the air-conditioning, it went on after a while. Perhaps there was a reason related with automation and energy efficiency but it would be nice if we were informed about it.

Fordele: delicious and abundant breakfast. extremely helpful and friendly staff

Ulemper: appreciate the technology of the room, but often didn't work.

Fordele: Great location and staff

Ulemper: No swimming pool :(

Fordele: Everything was fine . As usual . All the staff and the facilities so ....hospitable and very updated

Ulemper: Nothing

Fordele: Funky decor

Ulemper: Would have been nice to have been offered espresso at breakfast

Fordele: Everything

Ulemper: No balcony

Fordele: Meget venligt personale, tæt på de vigtigste områder af byen for shopping og spisning, dejlige værelser, dejlig tagterrasse med udsigt over det Ægæiske Hav

Fordele: Breakfest!!! Coffee fantastic!

Ulemper: Little problem with shower-drop after using.

Fordele: A very nice and cosy place! Nice breakfast as well

Fordele: Good choice of food for breakfast.

Ulemper: I was asked to pay €20 ‘tax’ in the morning, which I did not expect. Also the lift was not working in the morning, which meant a struggle to carry 2 heavy cases from the top floor.

Fordele: Very central and good walking distance to main tourist spots good breakfast

Ulemper: No dinner or lunch available

Fordele: The hotel was obviously loved by its management and it showed, it was immaculately clean and the rooms really made use of limited space

Fordele: Everything else. Hotel staff all amazing. Overall great hotel and location.

Ulemper: The window blinds are way too far in front of the windows to block out any morning light, waking us up at 530am each day. Blackout curtains or something similar are needed.

Fordele: Good secure parking nearby and very reasonable cost. Very good selection of places to eat and drink within 5 minutes walk. Quiet at night and superb choice for breakfast. Rooms modern and clean. Charming and very helpful staff.

Ulemper: Nothing.

Fordele: The room was very good - the breakfast excellent - staff helpful. Hotel position very convenient.

Fordele: Very nice and helpful staff at reception. Great central location.

Fordele: It was close to the center of Iraklio,grate location.

Fordele: Very helpful staff at the reception. There are many tavernas and shops near by.The hotel is comfortable and convenient for all aspects of Heraklion life

Ulemper: very difficult to park

Fordele: The hotel was very clean, the staff helpfull and most important it was very close to the centre of the town. Just 5 minutes walk and you had access to everything.

Fordele: very nice hotel, excellent service, fair price

Fordele: Location very convenient Clean and comfortable

Ulemper:

Fordele: nothing

Ulemper: bad smell at the breakfast , noise from the room ,

Fordele: We stayed there twice. The hotel kept clean and is located close to the city center. It is close to a public parking lot, which is important as it is hard to park on the street. Their facility is modern. If we go back to Creta, we would definately stay there again.

Ulemper:

Fordele: location; hotel was well kept

Ulemper: room was very smokey, but that was somewhat expected.

Fordele: Free high-speed wireless

Ulemper: Heraklion is a dump, but this hotel provides good access to it.

Fordele: It was very close to what we needed and to Public transport. Stella is amazing. What a lovely person to have at Hotel! Stella was a star! We liked Stella a lot! Enjoyed air con and the cat George. Loved our view. Loved the balcony.

Ulemper: Not cleaning our room. Poor giving us toilette paper, tea, cups, glasses. Curtains hung poorly. Poor breakfast. For a hotel to be open all year good service should be given in rooms and breakfast. Sorry

Fordele: The breakfast was good and offered a good variety to choose from. The staff was friendly. The hotel is close to the beach and one particular restaurant really made our stay worth it. This is the "Nikoloudis" which has amazing local food for very affordable prices, great see view and very friendly staff.

Ulemper: I booked the first night as a separate booking (because the superior double room with see view was not available that day). This first night was cancelled the day before our holiday without warning and therefore we had to rebook something else in a panic. When we arrived at the hotel (the second night), the room we were given was not as described in the pictures, and it had a two single beds instead of a double bed which we specifically booked. We were offered to move to the room we actually booked but only the next day. The shower in the first room had mold and it was not appealing to use it at all. In the second room we got, there was still hair on the floor and the overall cleanliness was quite poor. The balcony door was broken and did not close (neighbors could theoretically come in via the balcony). We were promised that this would be fixed the next day but this was only fixed two days later. At least we were offered to use the safe for free (normally 2€/day) as a compensation. The walls are very thin and we could hear a lot of noise from other rooms. The cleaning was not done every day but I don't blame the cleaning lady as she is alone for 15 rooms or more and is clearly overworked. One day she had to prepare 10 rooms for new customers so did not clean ours. When it was serviced, the bed sheets were simply put on the bed, still folded and we had to make our bed ourselves. Moreover, all the towels we got were stained. I cannot understand how this hotel has such high grades even considering the good breakfast and nice garden and friendly staff. Quite a few other customers seemed to have complaints too.

Fordele: The room, the food and the owners, staff, and the cleaness

Ulemper: No complaints

Fordele: Meget stor gæstfrihed og generelt sympatisk og imødekommende personale. Hyggelig og familiær atmosfære Fin beliggenhed tæt på god badestrand

Ulemper: Kunnet have ønsket at der ikke blev røget i fællesområdet. At poolen var åben før kl. 10

Fordele: Very beautiful family hotel with an amazing garden atmosphere and rooms with complete to open window front to the balcony , wow

Fordele: Friendly, helpful and welcoming staff. Clean room, well maintained. Beautiful bathroom with easy access to shower. Proximity to beach and shops. Great bar and restaurant below. Beautifully maintained garden and parking available. Too cool to use the pool when I was there but it looked very inviting.

Ulemper: Nothing it was all good.

Fordele: I’m impressed by the way they run this small Hotel, They truly love their Job, I never seen anything like it, Keep it up guys, All of You, even George, lol !!!

Ulemper: It’s hard to find a week spot, just because you’re overwhelmed by the great service, All this people do their chores, so well that if there’s something wrong, You just don’t notice!!!

Fordele: We only stayed one night but it was if the staff had known us for a lot longer!

Ulemper: Nothing

Fordele: Really friendly, helpfull staff making you feel like home. Hotel was situated close to the sea with view on the sea and a nice pool situated in a beautiful garden.

Ulemper: The first night we could not stay in the hotel because other guests had an exident and didn´t check out in time. We were brought to another hotel nearby which was the same price category but totally different standard in cleanliness, hospitality, breakfast.

Fordele: The room was big and airy the decor quite nice. The staff were special, there was an incident where other clients had a car crash and could not move, so when we arrive they had arranged to put us up in another hotel for a day. Then they cooked a beautiful Creatan meal with wine as an apology to us. We felt we had received Creatian hospitality.

Ulemper: Terrible location, substandard rooms at any price

Fordele: Very nice and familial hotel! An enthusiastic welcome and disponibility from Dimitri to give advices for vistiting Crete! There are a so convivial atmosphere in the garden during diner prepared by Gergia (the mother). We will just keep good memories!

Ulemper: not very beautiful area around the hotel

Fordele: Both dimitris and his mother, georgia, were very attentive / they offered and have transfer from & to airport / they wellcomed us very well / we ordered dinner one night that was really very good and very tasty(greek cuisine - georgia cooks fantastically) / the map of creta and the tips and orientations they gave were really useful

Fordele: The staff, the family atmosphere

Ulemper: Too little space for meals

Fordele: Very friendly staff - relaxed atmosphere. Room was basic but with character, great pool, close to the beach, inexpensive.

Ulemper: Bathroom was a bit basic, but really ok considering price.

Fordele: I liked the staff. The typical greek hospitality. It is rather smaller "family type" hotel. Really friendly atmosphere.

Ulemper:

Fordele: The location of the hotel is very nice

Ulemper: Accidentally they had problems with credit cards on the day I paid and asked for cash, which I did not have. However, they managed with the bank later.

Fordele: The owners were wonderful. Made you feel like family.

Ulemper:

Fordele: I chose this hotel because of its proximity to the airport

Fordele: Beliggenhed tæt på lufthavn, gratis parkering, rummeligt værelse, venligt personale.

Ulemper: Støj fra andre gæster, der ankom/havde afrejse meget tidligt.

Fordele: Hyggelig restaurant med venligt personale. Pænt og rent værelse

Fordele: Rooms

Ulemper: Nothing

Fordele: Comfortable and convenient for the airport.

Fordele: Privacy

Ulemper: Bathroom

Fordele: Convenient airport hotel with everything needed at a very reasonable price. Breakfast was unexpectedly good, especially for winter with few guests.

Fordele: We wanted a hotel that was located near the airport. It was very convenient. The staff was exceptionally helpful. The room was clean. Great value

Ulemper: The neighborhood was a bit hinky, as can be expected near an airport. Difficult to find decent food, especially if you didn't care to drive.

Fordele: Pleasant receptionist. Very good breakfast. Good sized ,clean room. Good value

Ulemper: Thin walls and ,because it's so near the airport, people coming and going at strange times. Women with clacking high heels.

Fordele: We wanted to stay one night en route to rethymon and the hotel met all expectations. 5 mins drive from airport and walkable to the old town if you are fit.

Fordele: I liked that service was sooo sweet and caring.

Fordele: Location. Spacious, comfortable rooms. Lovely staff.

Ulemper: Very little. Maybe that you have to go out to eat in winter but that's OK.

Fordele: The staff were courteous, and helpful and spoke or understood English very well, which was helpful to us, because we were tired.We only stayed one night so can not comment on other matters.The hotel was a high standard and comfortable for our transition, to our holiday desination.

Fordele: Friendliness of staff in this Family Hotel ,convenient for airport. Free internet, good BBQ evening meals - nothing too much trouble.

Ulemper: Very hard beds

Fordele: the location

Ulemper: the hotel should propose a free shuttle to/from the airport.

Fordele: We were delayed on the ferry from Mykonos and booked this hotel at the last minute so we wouldn't have to drive to our timeshare at midnight. We arrived after 11 p.m, not expecting much. We were happy to be met by a very enthusiastic and nice receptionist, and we could still get something to eat--a terrific omelet, by the way. There was a bar too. Our room was great! I highly recommend this family-owned hotel.

Fordele: I chose the hotel for one night purely because of its proximity to Heraklion airport (5-10 minutes by car) as my flight was late in the evening.

Ulemper: Noise from aircraft, although it was expected.

Fordele: Jeg synes, at vi fik en god behandling af personalet. Dejlig hotel nær lufthavn. Hyggelig gårdhave med swimmingpool.

Fordele: Beliggende i roligt kvarter. Ikke langt til down town.Elskværdigt, hjælpsomt og sødt personale.

Ulemper: Vend Heraklion lufthavn, så flyene letter ud over havet!

Fordele: Easy to find, close to airport, nice pool, 10 mins driving from city center

Ulemper:

Fordele: Attitude of staff is very nice; good swimming pool!

Ulemper: Noisy in night from airplane

Fordele: Beliggenheden i gåafstand fra lufthavnen

Ulemper: At man sætter wc-brættene forsvarligt fast.... Prisen ligger i den absolut høje ende i forhold til hvad vi ellers har boet for på resten af vores tur.

Fordele: Close to the airport

Ulemper: Very loud (airport, street). If you have an early or late flight and only stay for one night it's ok, but not for a longer vacation.

Fordele: The cleanliness, the quietness and the nearness to the airport

Ulemper: No curtain for the bath, poor breakfast

Fordele: Hotellet lå centralt og det var let at finde derhen.

Ulemper: Meget skrabet morgenbuffet.

Fordele: care

Ulemper: the dividers between the room terrasse were very low and I wasn't feeling secure. The risk of someone coming at my terrasse was high.

Fordele: Close to the centre Nice staff Good price

Ulemper: Balcony lack of upkeep Bed a little damaged Shower poor and small cubicle

Fordele: In the reception, they know how to deal with people! Great breakfast with nice street views from 2nd floor. Rooms in floor 5 have great views. Parking is easy, just drive behind the hotel and turn immediately left. Tell the guy you are from the hotel and he charges you only 6 euros a day.

Fordele: Comfortable beds, clean

Fordele: This hotel was very nice. Everything in the room seemed very new and clean. Spacious bathroom with glass doors around the shower. Large balcony. There's a bus stop to the airport right across the street.

Ulemper: The breakfast wasn't the best, but I appreciated a free breakfast. It's on a very busy shopping street so it could be pretty loud.

Fordele: Polite staff, room 403 was near lift. breakfast included in price. a nespresso or kettle provided in the room.

Ulemper: Sadly due to covid-19 I couldn't have the breakfast buffet but what was sent up to my room was excellent!

Fordele: Iraklion hotel ligger i en hyggelig storby. Selvet hotellet og dens personale er det dog intet at klage over.

Ulemper: Disvære er den en smule langt fra di fleste turist attraktioner. Morgenmaden var ikke den bedste men det var til at overkomme.

Fordele: staff was easy going and the rooms are nicely furnished. I got one of the best rooms and that was very nice (but I'm not sure I would have been similarly happy with one of the low floors rooms, unless at a lower price).

Ulemper: Breakfast

Fordele: Standard clean rooms and beds, Pay TV included.

Fordele: Right in the city center, fully renovated building, clean and comfortable, spacious room, polite staff. Even though it's located in the city center, it's very quiet during the night.

Ulemper: For demanding guests, breakfast is quite poor. Nevertheless, for a two star hotel it approaches excellence.

Ulemper: Fremragende på alle måder

Fordele: Blot en blok væk fra den største havnepromenade. Venligt og meget velbeliggende. Smukke værelser og faciliteter. Bedste morgenmad, vi fik på vores tur.

Fordele: Checkin was smooth Family room quite good and appropriate for my family size of 4 Breakfast is standard

Ulemper: Twice our balcony door was kept open after cleaning which isn't desirable They should provide kettle in the room

Fordele: Walk to city center or the water in less than five minutes. Walked with luggage from the port to the hotel in 15 mins. Great central location. Staff was very helpful. 12 euro cab ride to airport. Breakfast was delicious and filling. Rooms were comfy. Good water pressure.

Ulemper: That we had to leave.

Fordele: The location

Ulemper: Facilities

Fordele: Great location. We have stayed here many times now and the staff always make us welcome. Excellent breakfast.

Ulemper: Some of the furnishings are starting to show their age but always clean.

Fordele: Nice location for walking to archeology museum and other sites. Very nice breakfast with lots of choices.

Ulemper: there is no parking place and Irakleion is not the best place to search for a parking spot.

Fordele: Convenient location, nicely decorated, well-maintained premises, excellent breakfast buffet.

Ulemper: No major criticism. The room was a bit small, and there was only a black and white television with no English television channels

Fordele: Really nice place. Great rooms and comfort

Ulemper: No it was great

Fordele: 8E taxi ride from port, and walking distance to city center. Excellent breakfast. Large clean room. Quiet. On-site car rental.

Ulemper: Not many good restaurants nearby.

Fordele: Location

Fordele: Staff friendliness and efficiency, comfortable room, good breakfast.

Ulemper:

Fordele: The brekfast is very good, the bed's are very confortable.The rooms are new , in very good conditions and with very space ( we stay in a suit).It's a few minuts from the center, very well localize.

Ulemper:

Fordele: confortable, freindly personell at every time ready for you

Ulemper:

Fordele: Breakfast was great. Variety of choices and all fresh.

Ulemper:

Fordele: Breakfast, staff, lunch

Ulemper: no pool

Fordele: Beliggenheden er fantastisk for en overnatning på et budget hotel. Fantastisk beliggenhed i Heraklion og tæt på lufthavnen.

Ulemper: Sengene er meget hårde og ubehagelige. Morgenmadsbuffeten er forfærdelig. Forestil dig at vågne op for at se pasta til morgenmad. Ingen juice bare sukkerholdige læskedrikke.

Fordele: Very clean, comfortable bed , good breakfast, nice staff, good value and location .

Ulemper: The room was cold

Fordele: Det ligger perfekt ved havnen og 5 min. gang fra centrum. God morgenbuffet

Ulemper: Besøgte restaurant om aftenen. Kedelig oplevelse=kedelig præfabrikeret menu

Ulemper: Før ankomst mange mail. Ved ankomst iskold værelse. Ingen varme i baderum.Ingen sæbe i dispenser. Snavsede vinduer.Meget tunge dyner med tæpper indeni.Safety depositum box ude af funktion - blev fornyet af en lille boks som stod løs på hylden , ikke større en den kunne være i en bærepose- jeg følte ingen sikkerhed.

Fordele: The location was great! Check in gentleman was very nice and friendly. The room had a great view of the port. We were able to easily walk to our early morning ferry the next day. Breakfast was good.

Ulemper: The only negative was the hard mattress.

Fordele: Friendlyness and openness of staff.

Ulemper: Eyerything was fine.

Fordele: The location to old town.

Ulemper: I guess the room was fine, but it was nothing special. Parking was terrible. I cannot imagine trying to find parking there during the tourist season!

Fordele: The cafe facilities for breakfast and snacks and the quality of the hotel.

Ulemper: Walls maybe need more soundproofing as a neighbour's TV was very audible.

Fordele: Very helpful staff. Very close to both ferry and bus station.

Fordele: excellent location, full breakfast, clean

Ulemper: room location, could not use balcony

Fordele: we liked the location being near the centre of the town and the harbour, the rooftop terrace with the views and very nice meals, the staff who were very obliging

Ulemper: nothing that we didn't like

Fordele: The view over Heraklion Harbour is fantastic ! Just five minutes to walk to get our ferry... And the staff was very kind.

Fordele: Jeg var skuffet over kvaliteten på hotellet, da beskrivelsen og billederne jeg så på nettet, lovede noget andet.Værelset var meget lille. Jeg havde bestilt et værelse med havudsigt, men der var ikke meget udsigt. Kun hvis jeg lænede mig ud af vinduet kunne jeg se havet. Iøvrigt vendte værelset ud til en anden stor bygning.Det hotellet lover på nettet svarer ikke til virkeligheden

Fordele: Very well located, nice views and nice staff. The breakfast is higher than the standard in Greece. Muy bien situado, buenas vistas y buen servicio. El desayuno es mejor que la media en Grecia

Ulemper: As everywhere in Heraklio, parking is a nightmare. Como en todo Heraklio, aparcar es una pesadilla

Fordele: The Hotel was very clean and modern. We were in Greece for 17 days and the Marin Dream Hotel was by best the nicest hotel we stayed at and not by any means the most expensive. Great value.

Ulemper:

Fordele: Everything. The staff was polite, friendly, and extremely helpful. The hotel has a polished, sophisticated feel. The rooms were 1st or business class quality. The price was good.

Ulemper:

Fordele: location, staff, breakfast, free internet in lobby

Ulemper:

Fordele: Location. We stayed in Heraklion as a transfer on our way to Santorini. The hotel is excellently located between airport (arrival), city (eating) and harbor (departure).

Ulemper: