Biludlejning i Oakland

1 sted i Oakland

╳

Alamo anmeldelser

Biludlejningssteder

Alamo

Kontorer i Oakland

7600 Earhart Rd

+1 510 877 4507

mandag	05:30 - 23:59
tirsdag	05:30 - 23:59
onsdag	05:30 - 23:59
torsdag	05:30 - 23:59
fredag	05:30 - 23:59
lørdag	05:30 - 22:30
søndag	05:30 - 23:59

Alle anmeldelser af Alamo

Anmeldelser af Alamo i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

2,0

Fordele: Kind of

Ulemper: Yes I drop it off before the due date

Anmeldt d. jan. 2020

anmeldelse fra
4,4

Fordele: The representatives were nice.

Ulemper: Getting a car. There was an undefined wait after finishing paperwork because there were no cars available.

Anmeldt d. jan. 2020

anmeldelse fra
9,2

Ulemper: Mirror glass dirty. Hard to see and had to stop and clean them.

Anmeldt d. jan. 2020

anmeldelse fra
10,0

Fordele: Friendly staff, easy pick up & drop off.

Ulemper: Maybe a free upgrade, otherwise, ain't broke, don't fix.

Anmeldt d. dec. 2019

anmeldelse fra
4,0

Fordele: At the pick up the service was okay.

Ulemper: I rented a car for 3 days which is Friday- Monday but my spouse ended up been in medical emergency while we are out of town so I called Alamo local/ Oakland site to extend the rental for one more day but I was told that I will be charged $230.00 per day. The rate I was give was at first ~$25 X 3days but now by adding just one day Alamo summed it up to ~ $337. From this experience they are untrustworthy. They will make you to put a deposit of ~$200 if you are a local even though you a wonderful credit then they will find a way to make it not to return it. Payment summary (USD) Subtotal 25.06 x 3 day(s) 75.18 Estimated Tax Amount 33.65 Estimated Total (USD) 108.83 Deposit: accepts credit card deposits. Debit/check card deposits are accepted with proof of a round-trip travel ticket.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Easy drop off and pick up. Friendly staff.

Ulemper: N.A

Anmeldt d. nov. 2019

anmeldelse fra
8,8

Fordele: There were no cars when I arrived. Had to wait 20+mins. Finally asked them to give me any vehicle on the lot based on my reservation. Was given a full sized truck instead of my full size car reservation. Drop off was also somewhat confusing. To be fair I was dropping off at closing time 10:30PM

Anmeldt d. sep. 2019

anmeldelse fra
2,0

Ulemper: Took forever. Ended up using Uber.

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Fordele: Staff was very friendly and helpful. Drop off was quick and simple

Ulemper: Not a thing

Anmeldt d. aug. 2019

anmeldelse fra
8,0

Ulemper: Less trying to up sell me

Anmeldt d. jul. 2019

anmeldelse fra
10,0

Fordele: Staff was very friendly; drop off was easy

Ulemper: Everything was great

Anmeldt d. jul. 2019

anmeldelse fra
5,6

Ulemper: Nickel and dimed us with extra charges

Anmeldt d. jul. 2019

anmeldelse fra

9,2

Ulemper: Mirror glass dirty. Hard to see and had to stop and clean them.

Anmeldt d. jan. 2020

anmeldelse fra
10,0

Fordele: Friendly staff, easy pick up & drop off.

Ulemper: Maybe a free upgrade, otherwise, ain't broke, don't fix.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Easy drop off and pick up. Friendly staff.

Ulemper: N.A

Anmeldt d. nov. 2019

anmeldelse fra
8,8

Fordele: There were no cars when I arrived. Had to wait 20+mins. Finally asked them to give me any vehicle on the lot based on my reservation. Was given a full sized truck instead of my full size car reservation. Drop off was also somewhat confusing. To be fair I was dropping off at closing time 10:30PM

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Fordele: Staff was very friendly and helpful. Drop off was quick and simple

Ulemper: Not a thing

Anmeldt d. aug. 2019

anmeldelse fra
10,0

Fordele: Staff was very friendly; drop off was easy

Ulemper: Everything was great

Anmeldt d. jul. 2019

anmeldelse fra

8,0

Ulemper: Less trying to up sell me

Anmeldt d. jul. 2019

anmeldelse fra

2,0

Fordele: Kind of

Ulemper: Yes I drop it off before the due date

Anmeldt d. jan. 2020

anmeldelse fra
4,4

Fordele: The representatives were nice.

Ulemper: Getting a car. There was an undefined wait after finishing paperwork because there were no cars available.

Anmeldt d. jan. 2020

anmeldelse fra
4,0

Fordele: At the pick up the service was okay.

Ulemper: I rented a car for 3 days which is Friday- Monday but my spouse ended up been in medical emergency while we are out of town so I called Alamo local/ Oakland site to extend the rental for one more day but I was told that I will be charged $230.00 per day. The rate I was give was at first ~$25 X 3days but now by adding just one day Alamo summed it up to ~ $337. From this experience they are untrustworthy. They will make you to put a deposit of ~$200 if you are a local even though you a wonderful credit then they will find a way to make it not to return it. Payment summary (USD) Subtotal 25.06 x 3 day(s) 75.18 Estimated Tax Amount 33.65 Estimated Total (USD) 108.83 Deposit: accepts credit card deposits. Debit/check card deposits are accepted with proof of a round-trip travel ticket.

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Ulemper: Took forever. Ended up using Uber.

Anmeldt d. sep. 2019

anmeldelse fra
5,6

Ulemper: Nickel and dimed us with extra charges

Anmeldt d. jul. 2019

anmeldelse fra

Rangeret #2

Enterprise

8,5 Fantastisk (13.064 anmeldelser)

5 steder i Oakland

╳

Enterprise anmeldelser

Biludlejningssteder

Enterprise

Kontorer i Oakland

165 98th Ave

+1 510 638 8600

mandag	07:30 - 18:00
tirsdag	07:30 - 18:00
onsdag	07:30 - 18:00
torsdag	07:30 - 18:00
fredag	07:30 - 18:00
lørdag	09:00 - 12:00
søndag	00:00 - 00:00

25 Embarcadero Cove

+1 510 532 0444

mandag	07:30 - 18:00
tirsdag	07:30 - 18:00
onsdag	07:30 - 18:00
torsdag	07:30 - 18:00
fredag	07:30 - 18:00
lørdag	09:00 - 12:00
søndag	00:00 - 00:00

3030 Broadway

+1 510 893 7000

mandag	07:30 - 18:00
tirsdag	07:30 - 18:00
onsdag	07:30 - 18:00
torsdag	07:30 - 18:00
fredag	07:30 - 18:00
lørdag	09:00 - 14:00
søndag	09:00 - 12:00

3950 Broadway

+1 510 597 7800

mandag	07:30 - 18:00
tirsdag	07:30 - 18:00
onsdag	07:30 - 18:00
torsdag	07:30 - 18:00
fredag	07:30 - 18:00
lørdag	09:00 - 12:00
søndag	00:00 - 00:00

7600 Earhart Rd

+1 510 567 1760

mandag	05:30 - 23:59
tirsdag	05:30 - 23:59
onsdag	05:30 - 23:59
torsdag	05:30 - 23:59
fredag	05:30 - 23:59
lørdag	05:30 - 22:30
søndag	05:30 - 23:59

Alle anmeldelser af Enterprise

Anmeldelser af Enterprise i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

8,8

Fordele: Staff are very helpful

Ulemper: It could have been better if there are insurance options so we could have picked the cheapest one.

Anmeldt d. jan. 2020

anmeldelse fra
9,2

Fordele: Quick pick up and drop off!

Anmeldt d. jan. 2020

anmeldelse fra
10,0

Fordele: The team over there is great, in and out fast, and adding the after hours checkout is a “nice to see” recent upgrade.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Very friendly staff and great rates even when dropping off at a different location.

Ulemper: Nothing! Everything was great

Anmeldt d. okt. 2019

anmeldelse fra
2,0

Fordele: The staff at the Oakland location was good, they promptly helped us swap our car after it was broken into at the hotel parking lot.

Ulemper: Call center really needs some training on treating customers with empathy. When our rental car was broken into, the roadside assistance rep who took our call spoke as if she didn’t care and read out the rules around swapping.cars, no sympathy whatsoever for the customer in that situation. Another rep gave us wrong information that caused us to drive to a location to swap cars where they said they didn’t have any cars at all. It was a waste of our precious vacation time. All in a rough car rental experience made worse by tge call center crew.

Anmeldt d. okt. 2019

anmeldelse fra
10,0

Fordele: We arrived at a very busy time and the staff did a great job communicating with us on the wait time and when we could expect our vehicle. Due to the wait we received an upgraded SUV size vehicle without asking for it and it was greatly appreciated!

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Ulemper: Nothing, they’re great!

Anmeldt d. aug. 2019

anmeldelse fra
4,4

Ulemper: The hybrid Fusion I rented seemed ok when I drove off lot. Quickly discovered when car heated in sun after being parked or when using heater in evening that someone had smoked in it. Really awful. I called Enterprise on day two, left message and got no call back...disappointed.

Anmeldt d. jun. 2019

anmeldelse fra
4,4

Fordele: The staff was very courteous.

Ulemper: The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.

Anmeldt d. jun. 2019

anmeldelse fra
7,2

Fordele: The staff was very pleasant and helpful.

Ulemper: The pick up and drop off experience was slow and congested.

Anmeldt d. jun. 2019

anmeldelse fra
10,0

Fordele: The staff was very friendly and helpful. The drop off was super easy and quick!

Anmeldt d. maj 2019

anmeldelse fra
10,0

Fordele: Easy pickup and dropoff with only a minimal wait.

Ulemper: Maybe a 2nd attendant at the counter would help when a customer has issues that hold up the line.

Anmeldt d. jan. 2019

anmeldelse fra

8,8

Fordele: Staff are very helpful

Ulemper: It could have been better if there are insurance options so we could have picked the cheapest one.

Anmeldt d. jan. 2020

anmeldelse fra
9,2

Fordele: Quick pick up and drop off!

Anmeldt d. jan. 2020

anmeldelse fra
10,0

Fordele: The team over there is great, in and out fast, and adding the after hours checkout is a “nice to see” recent upgrade.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Very friendly staff and great rates even when dropping off at a different location.

Ulemper: Nothing! Everything was great

Anmeldt d. okt. 2019

anmeldelse fra
10,0

Fordele: We arrived at a very busy time and the staff did a great job communicating with us on the wait time and when we could expect our vehicle. Due to the wait we received an upgraded SUV size vehicle without asking for it and it was greatly appreciated!

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Ulemper: Nothing, they’re great!

Anmeldt d. aug. 2019

anmeldelse fra
10,0

Fordele: The staff was very friendly and helpful. The drop off was super easy and quick!

Anmeldt d. maj 2019

anmeldelse fra
10,0

Fordele: Easy pickup and dropoff with only a minimal wait.

Ulemper: Maybe a 2nd attendant at the counter would help when a customer has issues that hold up the line.

Anmeldt d. jan. 2019

anmeldelse fra

7,2

Fordele: The staff was very pleasant and helpful.

Ulemper: The pick up and drop off experience was slow and congested.

Anmeldt d. jun. 2019

anmeldelse fra

2,0

Fordele: The staff at the Oakland location was good, they promptly helped us swap our car after it was broken into at the hotel parking lot.

Ulemper: Call center really needs some training on treating customers with empathy. When our rental car was broken into, the roadside assistance rep who took our call spoke as if she didn’t care and read out the rules around swapping.cars, no sympathy whatsoever for the customer in that situation. Another rep gave us wrong information that caused us to drive to a location to swap cars where they said they didn’t have any cars at all. It was a waste of our precious vacation time. All in a rough car rental experience made worse by tge call center crew.

Anmeldt d. okt. 2019

anmeldelse fra
4,4

Ulemper: The hybrid Fusion I rented seemed ok when I drove off lot. Quickly discovered when car heated in sun after being parked or when using heater in evening that someone had smoked in it. Really awful. I called Enterprise on day two, left message and got no call back...disappointed.

Anmeldt d. jun. 2019

anmeldelse fra
4,4

Fordele: The staff was very courteous.

Ulemper: The car class I ordered was not available and nothing even close was on the lot. The car they gave me was dirty and I had to wait while they cleaned it. It was delivered to me with a broken seat adjustment knob and with only a half tank of gas.

Anmeldt d. jun. 2019

anmeldelse fra

Rangeret #3

Avis

7,6 God (2.278 anmeldelser)

2 steder i Oakland

╳

Avis anmeldelser

Biludlejningssteder

Avis

Kontorer i Oakland

2428 Webster Street

+1 510 835 2910

mandag	08:00 - 18:00
tirsdag	08:00 - 18:00
onsdag	08:00 - 18:00
torsdag	08:00 - 18:00
fredag	08:00 - 18:00
lørdag	08:00 - 13:00
søndag	08:00 - 13:00

7600 Earhart Road

+1 510 577 6360

mandag	00:00 - 01:00 06:00 - 23:59
tirsdag	00:00 - 01:00 06:00 - 23:59
onsdag	00:00 - 01:00 06:00 - 23:59
torsdag	00:00 - 01:00 06:00 - 23:59
fredag	00:00 - 01:00 06:00 - 23:59
lørdag	00:00 - 01:00 06:00 - 23:59
søndag	00:00 - 01:00 06:00 - 23:59

Alle anmeldelser af Avis

Anmeldelser af Avis i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

5,6

Fordele: Clean car

Anmeldt d. sep. 2018

anmeldelse fra
4,0

Ulemper: Too expensive And i got to the airport 45 min later then my booking and they charged me an extra whole day.

Anmeldt d. aug. 2018

anmeldelse fra
4,0

Car smelled like smoke

Fordele: Apple CarPlay in the vehicle

Ulemper: The car smelled terrible. When I told them upon check in, they didn’t care

Anmeldt d. maj 2018

anmeldelse fra
2,8

Ulemper: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.

Anmeldt d. okt. 2017

anmeldelse fra
2,0

Dirty car and tagged with profanity

Fordele: N/A

Ulemper: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.

Anmeldt d. sep. 2017

anmeldelse fra
4,4

Mis sold insurance

Fordele: Slick systems and car

Ulemper: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.

Anmeldt d. aug. 2017

anmeldelse fra
8,0

Fordele: manager was very friendly and accommodating

Ulemper: tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....

Anmeldt d. aug. 2017

anmeldelse fra
9,2

Fordele: Kia forte was perfect for the two of us with 4 bags.

Anmeldt d. aug. 2017

anmeldelse fra
4,4

Unhappy Customer

Ulemper: Reserved a mid sized car and was given a Jeep Patriot CUV. Interior of car had a unpleasant smell i.e faint odor of cigarette smoke. Coarse engine, loud road noise, and rough ride made for a mediocre driving experience. Also, I had declined rental damage insurance but was charged $17.95 on my credit card for insurance. Attempted to call Avis using telephone number on rental agreement. Automated answering service forwarded my call to another car company. Finally reached Avis customer service and was informed they had no record of my credit card being charged for insurance. Still trying to resolve issue.

Anmeldt d. jul. 2017

anmeldelse fra
8,8

Fordele: Process was smooth and quick for both pickup and drop off. There was someone working at the counter at 12:30am when we arrived, and we were able to get a car seat that hadn't been reserved.

Ulemper: They charged $50 for rental of the car seat. : (

Anmeldt d. jul. 2017

anmeldelse fra
10,0

Ulemper: Excellent service but pricing could be more competitive.

Anmeldt d. jul. 2017

anmeldelse fra
2,0

Fordele: Easy to use

Ulemper: Price

Anmeldt d. maj 2017

anmeldelse fra

9,2

Fordele: Kia forte was perfect for the two of us with 4 bags.

Anmeldt d. aug. 2017

anmeldelse fra
8,8

Fordele: Process was smooth and quick for both pickup and drop off. There was someone working at the counter at 12:30am when we arrived, and we were able to get a car seat that hadn't been reserved.

Ulemper: They charged $50 for rental of the car seat. : (

Anmeldt d. jul. 2017

anmeldelse fra
10,0

Ulemper: Excellent service but pricing could be more competitive.

Anmeldt d. jul. 2017

anmeldelse fra

8,0

Fordele: manager was very friendly and accommodating

Ulemper: tried contacting office to locate lost item. had to keep calling 800 number. left message in office told to call back next day. could never connect. always directed to 800 number. gave up after three days....

Anmeldt d. aug. 2017

anmeldelse fra

5,6

Fordele: Clean car

Anmeldt d. sep. 2018

anmeldelse fra
4,0

Ulemper: Too expensive And i got to the airport 45 min later then my booking and they charged me an extra whole day.

Anmeldt d. aug. 2018

anmeldelse fra
4,0

Car smelled like smoke

Fordele: Apple CarPlay in the vehicle

Ulemper: The car smelled terrible. When I told them upon check in, they didn’t care

Anmeldt d. maj 2018

anmeldelse fra
2,8

Ulemper: Does not honor online reservations past midnight, whereas most other rental agencies honor reservations for 24 hours.

Anmeldt d. okt. 2017

anmeldelse fra
2,0

Dirty car and tagged with profanity

Fordele: N/A

Ulemper: Bad service, dirty vehicle, incorrect information on my contract vs what is on the car in reference to miles and gas gauge. Most importantly the car had profanity tagged on it. Ridiculous! Manager gave me no time.

Anmeldt d. sep. 2017

anmeldelse fra
4,4

Mis sold insurance

Fordele: Slick systems and car

Ulemper: Car wasn't clean but worst was mis selling of insurance. I told the agent I had insurance but was assured I needed the Avis policies. My daughter in law is an insurance broker and explained that I had been mislead.

Anmeldt d. aug. 2017

anmeldelse fra
4,4

Unhappy Customer

Ulemper: Reserved a mid sized car and was given a Jeep Patriot CUV. Interior of car had a unpleasant smell i.e faint odor of cigarette smoke. Coarse engine, loud road noise, and rough ride made for a mediocre driving experience. Also, I had declined rental damage insurance but was charged $17.95 on my credit card for insurance. Attempted to call Avis using telephone number on rental agreement. Automated answering service forwarded my call to another car company. Finally reached Avis customer service and was informed they had no record of my credit card being charged for insurance. Still trying to resolve issue.

Anmeldt d. jul. 2017

anmeldelse fra
2,0

Fordele: Easy to use

Ulemper: Price

Anmeldt d. maj 2017

anmeldelse fra

Rangeret #4

Budget

7,4 God (4.320 anmeldelser)

2 steder i Oakland

╳

Budget anmeldelser

Biludlejningssteder

Budget

Kontorer i Oakland

2428 Webster Street

+1 510 272 9626

mandag	08:00 - 18:00
tirsdag	08:00 - 18:00
onsdag	08:00 - 18:00
torsdag	08:00 - 18:00
fredag	08:00 - 18:00
lørdag	08:00 - 13:00
søndag	08:00 - 13:00

7600 Earhart Road

+1 510 729 5021

mandag	00:00 - 01:00 06:00 - 23:59
tirsdag	00:00 - 01:00 06:00 - 23:59
onsdag	00:00 - 01:00 06:00 - 23:59
torsdag	00:00 - 01:00 06:00 - 23:59
fredag	00:00 - 01:00 06:00 - 23:59
lørdag	00:00 - 01:00 06:00 - 23:59
søndag	00:00 - 01:00 06:00 - 23:59

Alle anmeldelser af Budget

Anmeldelser af Budget i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

4,8

Ulemper: The car smells like cigarettes I got charge 10$ more for bringing the car back early .

Anmeldt d. jan. 2020

anmeldelse fra
2,8

Fordele: I love the staff member faith ... she tries her best to meet a customer needs.

Ulemper: The car choices especially since the car rentals are so high in price. The cats should be more clean and if I book for a luxury vehicle I expect a luxury vehicle.

Anmeldt d. nov. 2019

anmeldelse fra
2,0

Ulemper: The wait time .. The quality of the car.. Car cleanliness...

Anmeldt d. okt. 2019

anmeldelse fra
2,0

Ulemper: The car could have been better .. the car could have been cleaner the car needed a oil change.. it was filthy on the inside. My wait time was a hour & 20 minutes to even get in a luxury vehicle.

Anmeldt d. okt. 2019

anmeldelse fra
4,4

Fordele: They had a vehicle ready to rent.

Ulemper: I wanted to save money and they upgraded to SUV and had to pay higher price. The said they would email my receipt and I never received it

Anmeldt d. okt. 2019

anmeldelse fra
7,6

Fordele: Quick lines .. Good quality of cars ..

Ulemper: Returning the car..

Anmeldt d. jul. 2019

anmeldelse fra
10,0

Ulemper: Having the toll pass installed was a great plus!

Anmeldt d. jun. 2019

anmeldelse fra
5,6

Ulemper: My flight arrived in OAK at 12:00 midnight, but the rental confirmation defaulted to a pick-up time of 11:00 pm because the Car Rental Office closes at 12:30 am...as I result of getting to the office “the next day” (an hour after my confirmation) I “lost” my reservation and had to pay more!

Anmeldt d. feb. 2019

anmeldelse fra
5,2

Ulemper: The woman at pick-up was extremely rude and unfriendly to me. SHe looked like she would rather be anywhere than at this job. She didn't smile, she barely could utter a word to me. I was obviously a huge interference in her day or her time on her phone ?? WTF.?! I was the only customer at the counter. Why wouln't she even smile at me or say good afternoon?

Anmeldt d. aug. 2018

anmeldelse fra
7,6

Practical and comfortable

Fordele: The process was smooth and easy - both for pick up and drop off.

Ulemper: The car smelled a bit like smoke.

Anmeldt d. jul. 2018

anmeldelse fra
4,0

Ulemper: Long wait at customer service desk.. no one to meet me when dropping off car.

Anmeldt d. jun. 2018

anmeldelse fra
2,0

Out of cars

Fordele: Budget ran out of cars

Anmeldt d. maj 2018

anmeldelse fra

10,0

Ulemper: Having the toll pass installed was a great plus!

Anmeldt d. jun. 2019

anmeldelse fra

7,6

Fordele: Quick lines .. Good quality of cars ..

Ulemper: Returning the car..

Anmeldt d. jul. 2019

anmeldelse fra
7,6

Practical and comfortable

Fordele: The process was smooth and easy - both for pick up and drop off.

Ulemper: The car smelled a bit like smoke.

Anmeldt d. jul. 2018

anmeldelse fra

4,8

Ulemper: The car smells like cigarettes I got charge 10$ more for bringing the car back early .

Anmeldt d. jan. 2020

anmeldelse fra
2,8

Fordele: I love the staff member faith ... she tries her best to meet a customer needs.

Ulemper: The car choices especially since the car rentals are so high in price. The cats should be more clean and if I book for a luxury vehicle I expect a luxury vehicle.

Anmeldt d. nov. 2019

anmeldelse fra
2,0

Ulemper: The wait time .. The quality of the car.. Car cleanliness...

Anmeldt d. okt. 2019

anmeldelse fra
2,0

Ulemper: The car could have been better .. the car could have been cleaner the car needed a oil change.. it was filthy on the inside. My wait time was a hour & 20 minutes to even get in a luxury vehicle.

Anmeldt d. okt. 2019

anmeldelse fra
4,4

Fordele: They had a vehicle ready to rent.

Ulemper: I wanted to save money and they upgraded to SUV and had to pay higher price. The said they would email my receipt and I never received it

Anmeldt d. okt. 2019

anmeldelse fra
5,6

Ulemper: My flight arrived in OAK at 12:00 midnight, but the rental confirmation defaulted to a pick-up time of 11:00 pm because the Car Rental Office closes at 12:30 am...as I result of getting to the office “the next day” (an hour after my confirmation) I “lost” my reservation and had to pay more!

Anmeldt d. feb. 2019

anmeldelse fra
5,2

Ulemper: The woman at pick-up was extremely rude and unfriendly to me. SHe looked like she would rather be anywhere than at this job. She didn't smile, she barely could utter a word to me. I was obviously a huge interference in her day or her time on her phone ?? WTF.?! I was the only customer at the counter. Why wouln't she even smile at me or say good afternoon?

Anmeldt d. aug. 2018

anmeldelse fra
4,0

Ulemper: Long wait at customer service desk.. no one to meet me when dropping off car.

Anmeldt d. jun. 2018

anmeldelse fra
2,0

Out of cars

Fordele: Budget ran out of cars

Anmeldt d. maj 2018

anmeldelse fra

Rangeret #5

Hertz

7,4 God (4.102 anmeldelser)

3 steder i Oakland

╳

Hertz anmeldelser

Biludlejningssteder

Hertz

Kontorer i Oakland

1001 Broadway St.

+1 510 451 3807

mandag	07:30 - 18:00
tirsdag	07:30 - 18:00
onsdag	07:30 - 18:00
torsdag	07:30 - 18:00
fredag	07:30 - 18:00
lørdag	09:00 - 12:00
søndag

2400 Webster

+1 510 268 0164

mandag	07:30 - 18:00
tirsdag	07:30 - 18:00
onsdag	07:30 - 18:00
torsdag	07:30 - 18:00
fredag	07:30 - 18:00
lørdag	09:00 - 12:00
søndag

7600 Earhart Road, Suite 1

+1 510 633 4300

mandag	00:00 - 01:00 05:30 - 23:59
tirsdag	00:00 - 01:00 05:30 - 23:59
onsdag	00:00 - 01:00 05:30 - 23:59
torsdag	00:00 - 01:00 05:30 - 23:59
fredag	00:00 - 01:00 05:30 - 23:59
lørdag	00:00 - 01:00 05:30 - 23:59
søndag	00:00 - 01:00 05:30 - 23:59

Alle anmeldelser af Hertz

Anmeldelser af Hertz i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

3,6

Fordele: The staff in Santa Rosa and Sacramento were helpful

Ulemper: They rented a car that should not have been rented out. The tires were bald with tread flaking off. The tank was nearly empty and the change oil indicator was lit. The registration was also about to expire if I hadn't exchanged the vehicle at the Santa Rosa location. It was an awful experience and we lost time from our vacation handling the car issue.

Anmeldt d. jan. 2020

anmeldelse fra
2,0

Fordele: Nothjng

Ulemper: I don’t smoke. The manager said she could smell smoke and charged me 50 (not even the full 300). Prior to getting the car, I waited 7 HOURS to get my rental, the car was the wrong size and I had to come back the next day to swap. And still didn’t get the size rental I reserved

Anmeldt d. jan. 2020

anmeldelse fra
6,0

Ulemper: The number off hidden fees was very high and wasn’t informed earlier which was very disappointing. We rented another car from Budget which had no hidden charges and felt reliable than Hertz

Anmeldt d. dec. 2019

anmeldelse fra
9,6

Ulemper: Prices are expensive it is not budget

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Very friendly and helpful staff at both ends of my trip!!

Ulemper: Not much

Anmeldt d. okt. 2019

anmeldelse fra
5,2

Fordele: staff was helpful

Ulemper: Wait to pick up car and pay was too long, only one Hertz attendant for first 20 minutes. In addition, my car was not ready at pick up time and I had to wait 15 minutes after check in. Car pick up process was not explained to me at check in so I had to ask an employee in the car lot about the process

Anmeldt d. sep. 2019

anmeldelse fra
4,0

Fordele: Unfortunately didn’t like my experience at this location.

Ulemper: It took two hours and forty five minutes to pick up the car I booked online. They gave me less than half tank gas and charged me $20 for his. Customer service was horrible and the office smelled terrible

Anmeldt d. sep. 2019

anmeldelse fra
2,0

Fordele: I got there and they did not have a car for my reservation. This derailed my plans for the weekend and I did not have a car. Had to spend a lot on uber rides.

Ulemper: If no cars are available, the website should not have mislead me and allowed a car to be booked. This was extremely inconvenient!!

Anmeldt d. sep. 2019

anmeldelse fra
2,0

Ulemper: That they had a rental car. 20 people waiting in a little office for a car. Rude staff. Not happy with the experience

Anmeldt d. sep. 2019

anmeldelse fra
2,0

Fordele: Drop off was a nightmare. No one was working the drop off zone and they tried to charge me for a late drop off incorrectly.

Anmeldt d. aug. 2019

anmeldelse fra
5,2

Fordele: Long long long pickup line at the center

Ulemper: Shorter and expedited pickup

Anmeldt d. jul. 2019

anmeldelse fra
2,4

Fordele: Tell me: what's the point of reserving a car for 4 if I can't pick it up at the requested time? The rental company, having seen my reservation should have had the car ready for pickup at4pm. They were not. I arrived at 3h53 and picked up the car at 5pm!!!!. I would like to request a reimbursement.

Ulemper: The car rental company are quick to charge you one more day if you are 1min over the return time. I would like to request a reimbursement worth of a day for being late! DO NOT RENT OUT OF OAKLAND DOWNTOWN (MARRIOTT). POOR SERVICE, LATE, UNFRIENDLY, UNPREPARED. SCANDALOUS

Anmeldt d. jul. 2019

anmeldelse fra

9,6

Ulemper: Prices are expensive it is not budget

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Very friendly and helpful staff at both ends of my trip!!

Ulemper: Not much

Anmeldt d. okt. 2019

anmeldelse fra

3,6

Fordele: The staff in Santa Rosa and Sacramento were helpful

Ulemper: They rented a car that should not have been rented out. The tires were bald with tread flaking off. The tank was nearly empty and the change oil indicator was lit. The registration was also about to expire if I hadn't exchanged the vehicle at the Santa Rosa location. It was an awful experience and we lost time from our vacation handling the car issue.

Anmeldt d. jan. 2020

anmeldelse fra
2,0

Fordele: Nothjng

Ulemper: I don’t smoke. The manager said she could smell smoke and charged me 50 (not even the full 300). Prior to getting the car, I waited 7 HOURS to get my rental, the car was the wrong size and I had to come back the next day to swap. And still didn’t get the size rental I reserved

Anmeldt d. jan. 2020

anmeldelse fra
6,0

Ulemper: The number off hidden fees was very high and wasn’t informed earlier which was very disappointing. We rented another car from Budget which had no hidden charges and felt reliable than Hertz

Anmeldt d. dec. 2019

anmeldelse fra
5,2

Fordele: staff was helpful

Ulemper: Wait to pick up car and pay was too long, only one Hertz attendant for first 20 minutes. In addition, my car was not ready at pick up time and I had to wait 15 minutes after check in. Car pick up process was not explained to me at check in so I had to ask an employee in the car lot about the process

Anmeldt d. sep. 2019

anmeldelse fra
4,0

Fordele: Unfortunately didn’t like my experience at this location.

Ulemper: It took two hours and forty five minutes to pick up the car I booked online. They gave me less than half tank gas and charged me $20 for his. Customer service was horrible and the office smelled terrible

Anmeldt d. sep. 2019

anmeldelse fra
2,0

Fordele: I got there and they did not have a car for my reservation. This derailed my plans for the weekend and I did not have a car. Had to spend a lot on uber rides.

Ulemper: If no cars are available, the website should not have mislead me and allowed a car to be booked. This was extremely inconvenient!!

Anmeldt d. sep. 2019

anmeldelse fra
2,0

Ulemper: That they had a rental car. 20 people waiting in a little office for a car. Rude staff. Not happy with the experience

Anmeldt d. sep. 2019

anmeldelse fra
2,0

Fordele: Drop off was a nightmare. No one was working the drop off zone and they tried to charge me for a late drop off incorrectly.

Anmeldt d. aug. 2019

anmeldelse fra
5,2

Fordele: Long long long pickup line at the center

Ulemper: Shorter and expedited pickup

Anmeldt d. jul. 2019

anmeldelse fra
2,4

Fordele: Tell me: what's the point of reserving a car for 4 if I can't pick it up at the requested time? The rental company, having seen my reservation should have had the car ready for pickup at4pm. They were not. I arrived at 3h53 and picked up the car at 5pm!!!!. I would like to request a reimbursement.

Ulemper: The car rental company are quick to charge you one more day if you are 1min over the return time. I would like to request a reimbursement worth of a day for being late! DO NOT RENT OUT OF OAKLAND DOWNTOWN (MARRIOTT). POOR SERVICE, LATE, UNFRIENDLY, UNPREPARED. SCANDALOUS

Anmeldt d. jul. 2019

anmeldelse fra

Rangeret #6

Dollar

7,3 God (6.502 anmeldelser)

1 sted i Oakland

╳

Dollar anmeldelser

Biludlejningssteder

Dollar

Kontorer i Oakland

7600 Earhart St

+1 866 434 2226

mandag	06:00 - 23:59
tirsdag	06:00 - 23:59
onsdag	06:00 - 23:59
torsdag	06:00 - 23:59
fredag	06:00 - 23:59
lørdag	07:00 - 23:59
søndag	07:00 - 23:59

Alle anmeldelser af Dollar

Anmeldelser af Dollar i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

6,8

Fordele: clean car, quick & decent pickup

Ulemper: Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.

Anmeldt d. okt. 2019

anmeldelse fra
10,0

Ulemper: Dollar App could have been better.

Anmeldt d. aug. 2019

anmeldelse fra
6,8

Fordele: Had to wait for awhile for the pickup. Drop off was better

Ulemper: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.

Anmeldt d. maj 2019

anmeldelse fra
4,8

Fordele: Did not have the vehicle that we had reserved.

Ulemper: If they had the exact vehicle we reserved.

Anmeldt d. mar. 2019

anmeldelse fra
2,8

Fordele: nothing

Ulemper: car i reserved waiting for me

Anmeldt d. feb. 2019

anmeldelse fra
7,6

Great car, meh service

Fordele: The car was clean, well maintained, and relatively new (12K miles).

Ulemper: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.

Anmeldt d. jan. 2019

anmeldelse fra
9,2

Oakland extension

Fordele: I needed the car for an extra day. They gave me the same daily rate for the extra time.

Anmeldt d. nov. 2018

anmeldelse fra
8,4

2 BIG

Fordele: Dollar employees were friendly and helpful.

Ulemper: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!

Anmeldt d. jul. 2018

anmeldelse fra
10,0

Great Experience

Fordele: great car, ease of pick up and return, value for price

Ulemper: nothing

Anmeldt d. jul. 2018

anmeldelse fra
4,0

Oakland airport dollar rent a car

Fordele: Easy process to get to rental car and checkout

Ulemper: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again

Anmeldt d. jun. 2018

anmeldelse fra
10,0

Fordele: Easy pick up... had the car I wanted

Anmeldt d. maj 2018

anmeldelse fra
10,0

Good customer service with a smile

Fordele: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.

Anmeldt d. maj 2018

anmeldelse fra

10,0

Ulemper: Dollar App could have been better.

Anmeldt d. aug. 2019

anmeldelse fra
9,2

Oakland extension

Fordele: I needed the car for an extra day. They gave me the same daily rate for the extra time.

Anmeldt d. nov. 2018

anmeldelse fra
10,0

Great Experience

Fordele: great car, ease of pick up and return, value for price

Ulemper: nothing

Anmeldt d. jul. 2018

anmeldelse fra
10,0

Fordele: Easy pick up... had the car I wanted

Anmeldt d. maj 2018

anmeldelse fra
10,0

Good customer service with a smile

Fordele: When I arrived, they were very professional and friendly. They did not have the car I reserved ready; however rather than wait, the associate allowed me to take a Mazda 3 and discounted my rate. The shuttle driver back to the airport was wonderful with a great smiling attitiude at 5:00 am in the morning. Good stuff.

Anmeldt d. maj 2018

anmeldelse fra

6,8

Fordele: clean car, quick & decent pickup

Ulemper: Charged a fee to return to another location, then charged an additional fee for ending up returning to same location I rented car from. There should only be one or the other fee.

Anmeldt d. okt. 2019

anmeldelse fra
6,8

Fordele: Had to wait for awhile for the pickup. Drop off was better

Ulemper: Somehow the lady at the counter convinced me that I had to buy the easy tag, which I ended up buying. She also tried hard to convince me I had to buy insurance, which I was able to decline. All of this made me very uncomfortable.

Anmeldt d. maj 2019

anmeldelse fra
7,6

Great car, meh service

Fordele: The car was clean, well maintained, and relatively new (12K miles).

Ulemper: Service was friendly but highly disorganized. The process of pickup was muffed, and lines were long. When returning the car, tablets didn't function and delays were frustrating. But staff maintained a courteous attitude.

Anmeldt d. jan. 2019

anmeldelse fra
8,4

2 BIG

Fordele: Dollar employees were friendly and helpful.

Ulemper: I reserved a Chevy Traverse for 4 people and 8 suitcases. The Traverse was not available, nor was a comparable size, so I was “upgraded” to a much larger Ford Expedition XLT. Normally, this would be great but I was staying in the hills of SF and LA with narrow streets and steep driveways. Parking o the street had to be parallel parking which was not easy in this beast. I really would have liked to have the vehicle I reserved!

Anmeldt d. jul. 2018

anmeldelse fra

4,8

Fordele: Did not have the vehicle that we had reserved.

Ulemper: If they had the exact vehicle we reserved.

Anmeldt d. mar. 2019

anmeldelse fra
2,8

Fordele: nothing

Ulemper: car i reserved waiting for me

Anmeldt d. feb. 2019

anmeldelse fra
4,0

Oakland airport dollar rent a car

Fordele: Easy process to get to rental car and checkout

Ulemper: They didn’t have the size car I reserved and gave me a somewhat equivalent car but not what I wanted or had reserved. It was hot weather and every time the inside of the car got warm it reeked of cigarette and pot smoke. We spent the five days with the car windows all down bc it was awful. Was offered a 10 dollar off coupon for experience. Won’t use them again

Anmeldt d. jun. 2018

anmeldelse fra

Rangeret #7

Thrifty

7,1 God (2.879 anmeldelser)

1 sted i Oakland

╳

Thrifty anmeldelser

Biludlejningssteder

Thrifty

Kontorer i Oakland

7600 Earhart Road

+1 877 283 0898

mandag	06:00 - 23:59
tirsdag	06:00 - 23:59
onsdag	06:00 - 23:59
torsdag	06:00 - 23:59
fredag	06:00 - 23:59
lørdag	07:00 - 23:59
søndag	07:00 - 23:59

Alle anmeldelser af Thrifty

Anmeldelser af Thrifty i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

5,6

Fordele: Drop off was easy but the shuttle back to LAX airport didnt come for more than 30 mins and I had to take a cab to the terminal. There was no one available to provide any update on the shuttle

Anmeldt d. jan. 2020

anmeldelse fra
6,0

Fordele: Yes

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Fordele: The Thrifty staff was kind but informed me that the Kayak reservation was never placed with them. I had to rebook another vehicle for double the cost.

Ulemper: The rental I booked through Kayak was never sent to Thrifty. They had no history of my reservation.

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Fordele: No

Ulemper: Prices suck staff sucks

Anmeldt d. nov. 2019

anmeldelse fra
7,2

Fordele: Easy pickup, easy drop off.

Ulemper: The car was somewhat dirty when we received it. Something had been splattered on the inside of the windshield. The car itself was dirty. Some cleaning should be done, prior to rental.

Anmeldt d. okt. 2019

anmeldelse fra
8,4

Fordele: Car was great! Drop off was easy

Ulemper: Picking up with annoying - I paid and filled out my information online, then had WAIT IN LINE to re-enter all my information at the front desk. Why?

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Fordele: Staff was fine. Drop off was extremely easy.

Anmeldt d. aug. 2019

anmeldelse fra
10,0

Fordele: The whole process was very easy.

Anmeldt d. jun. 2019

anmeldelse fra
9,2

Ulemper: Extra fee charged once I got there, I didn’t expect that.

Anmeldt d. jun. 2019

anmeldelse fra
7,6

Fordele: Friendly staff, nice car, great value.

Ulemper: Waited over an hour for a car to become available.

Anmeldt d. apr. 2019

anmeldelse fra
8,0

Fordele: Very friendly staff.

Ulemper: Took a while to reconcile the reserved price vs the price that showed up on the computer. The car was somewhat underpowered, but was clean and new.

Anmeldt d. mar. 2019

anmeldelse fra
10,0

Ulemper: Car smelt like smoke

Anmeldt d. feb. 2019

anmeldelse fra

10,0

Fordele: Staff was fine. Drop off was extremely easy.

Anmeldt d. aug. 2019

anmeldelse fra
10,0

Fordele: The whole process was very easy.

Anmeldt d. jun. 2019

anmeldelse fra
9,2

Ulemper: Extra fee charged once I got there, I didn’t expect that.

Anmeldt d. jun. 2019

anmeldelse fra
10,0

Ulemper: Car smelt like smoke

Anmeldt d. feb. 2019

anmeldelse fra

7,2

Fordele: Easy pickup, easy drop off.

Ulemper: The car was somewhat dirty when we received it. Something had been splattered on the inside of the windshield. The car itself was dirty. Some cleaning should be done, prior to rental.

Anmeldt d. okt. 2019

anmeldelse fra
8,4

Fordele: Car was great! Drop off was easy

Ulemper: Picking up with annoying - I paid and filled out my information online, then had WAIT IN LINE to re-enter all my information at the front desk. Why?

Anmeldt d. sep. 2019

anmeldelse fra
7,6

Fordele: Friendly staff, nice car, great value.

Ulemper: Waited over an hour for a car to become available.

Anmeldt d. apr. 2019

anmeldelse fra
8,0

Fordele: Very friendly staff.

Ulemper: Took a while to reconcile the reserved price vs the price that showed up on the computer. The car was somewhat underpowered, but was clean and new.

Anmeldt d. mar. 2019

anmeldelse fra

5,6

Fordele: Drop off was easy but the shuttle back to LAX airport didnt come for more than 30 mins and I had to take a cab to the terminal. There was no one available to provide any update on the shuttle

Anmeldt d. jan. 2020

anmeldelse fra
6,0

Fordele: Yes

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Fordele: The Thrifty staff was kind but informed me that the Kayak reservation was never placed with them. I had to rebook another vehicle for double the cost.

Ulemper: The rental I booked through Kayak was never sent to Thrifty. They had no history of my reservation.

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Fordele: No

Ulemper: Prices suck staff sucks

Anmeldt d. nov. 2019

anmeldelse fra

Rangeret #8

Payless

6,6 God (2.837 anmeldelser)

1 sted i Oakland

╳

Payless anmeldelser

Biludlejningssteder

Payless

Kontorer i Oakland

7600 Earhart Road

+1 510 638 1000

mandag	07:00 - 22:00
tirsdag	07:00 - 22:00
onsdag	07:00 - 22:00
torsdag	07:00 - 22:00
fredag	07:00 - 22:00
lørdag	07:00 - 22:00
søndag	07:00 - 22:00

Alle anmeldelser af Payless

Anmeldelser af Payless i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

6,8

Fordele: pick up was very slow drop off was fine

Anmeldt d. sep. 2019

anmeldelse fra
9,2

Fordele: Drop off and getting the car was very easy.

Ulemper: Dropoff could be better. Not good signage, then you have to go inside to the desk to finish your dropoff. Inconvenient.

Anmeldt d. jun. 2019

anmeldelse fra
5,2

Fordele: Car was nice

Ulemper: Cost ended up being more than twice what I was quoted. I asked for only the insurance that was legally required. They charged me for insurance that was not required and cost $15/day. I got a flat tire. No spare in the car. Took them _six hours_ to come fix it!

Anmeldt d. jun. 2019

anmeldelse fra
2,0

Fordele: Nothing to like. No agent at the counter. Waited 20 min. As did the woman behind me. No one ever showed up. Pulled up the Hertz app and made a reservation while standing there.

Ulemper: See above. Will NEVER rent from them again.

Anmeldt d. maj 2019

anmeldelse fra
2,0

Fordele: Nothing Arrived and no agent Had to go to budget next door and pay $11 more They said agent often not there

Ulemper: Everything

Anmeldt d. apr. 2019

anmeldelse fra
10,0

Fordele: I have to get my receipt in the counter since the drop-off receipt showed ”excessive mileage.”

Ulemper: the drop-off should know that rentals usually come with unlimited mileage

Anmeldt d. apr. 2019

anmeldelse fra
3,6

Fordele: Oakland airport counter was not attended. Payless is owned by Avis & others. I phoned the number on the reservation receipt, Avis answered and didn't have an record of my Res#. 15 people in Avis line never moved before I bailed & went to Enterprise which got me a car in 2 minutes. Never again!!!

Anmeldt d. apr. 2019

anmeldelse fra
9,2

Fordele: Guy who was working there was super helpful.

Ulemper: But they were totally understaffed.

Anmeldt d. sep. 2018

anmeldelse fra
2,0

Payless staff at OAK did not show up

Ulemper: On Friday August 24 there was no one at the Payless counter in the morning. About 5 of us were waiting. The support numbers didn’t have information. I ended up abandoning the reservation and going to another company.

Anmeldt d. aug. 2018

anmeldelse fra
2,0

They were closed!

Fordele: Nothing

Ulemper: THey were closed due to a system error and instructed customers to go to the Budget Counter where they said Budget would honor the contract. Budget said it would, BUT Budget had a much better offer that saved me 20% off the Kayak/Payless quote

Anmeldt d. jul. 2018

anmeldelse fra
10,0

Great car

Fordele: Fantastic value - I got to drive a super nice VW Tiguan for the same price as a compact. It was fun to drive. And the staff was friendly and doing the best they could while...

Ulemper: ...short staffed. One desk person means you may have to patiently wait your turn a bit.

Anmeldt d. jun. 2018

anmeldelse fra
6,8

Fordele: The Oakland agent/representative was a gem -- He represents you well

Ulemper: Found the car awkward and uncomfortable --- Also, ran into flight difficulties (cancellation) and was told I had to pay ~$40 to leave car in SFO (where I can get a flight) instead of Oakland (where I cannot get a flight) -- Seems punitive and I feel frustrated

Anmeldt d. mar. 2018

anmeldelse fra

9,2

Fordele: Drop off and getting the car was very easy.

Ulemper: Dropoff could be better. Not good signage, then you have to go inside to the desk to finish your dropoff. Inconvenient.

Anmeldt d. jun. 2019

anmeldelse fra
10,0

Fordele: I have to get my receipt in the counter since the drop-off receipt showed ”excessive mileage.”

Ulemper: the drop-off should know that rentals usually come with unlimited mileage

Anmeldt d. apr. 2019

anmeldelse fra
9,2

Fordele: Guy who was working there was super helpful.

Ulemper: But they were totally understaffed.

Anmeldt d. sep. 2018

anmeldelse fra
10,0

Great car

Fordele: Fantastic value - I got to drive a super nice VW Tiguan for the same price as a compact. It was fun to drive. And the staff was friendly and doing the best they could while...

Ulemper: ...short staffed. One desk person means you may have to patiently wait your turn a bit.

Anmeldt d. jun. 2018

anmeldelse fra

6,8

Fordele: pick up was very slow drop off was fine

Anmeldt d. sep. 2019

anmeldelse fra
6,8

Fordele: The Oakland agent/representative was a gem -- He represents you well

Ulemper: Found the car awkward and uncomfortable --- Also, ran into flight difficulties (cancellation) and was told I had to pay ~$40 to leave car in SFO (where I can get a flight) instead of Oakland (where I cannot get a flight) -- Seems punitive and I feel frustrated

Anmeldt d. mar. 2018

anmeldelse fra

5,2

Fordele: Car was nice

Ulemper: Cost ended up being more than twice what I was quoted. I asked for only the insurance that was legally required. They charged me for insurance that was not required and cost $15/day. I got a flat tire. No spare in the car. Took them _six hours_ to come fix it!

Anmeldt d. jun. 2019

anmeldelse fra
2,0

Fordele: Nothing to like. No agent at the counter. Waited 20 min. As did the woman behind me. No one ever showed up. Pulled up the Hertz app and made a reservation while standing there.

Ulemper: See above. Will NEVER rent from them again.

Anmeldt d. maj 2019

anmeldelse fra
2,0

Fordele: Nothing Arrived and no agent Had to go to budget next door and pay $11 more They said agent often not there

Ulemper: Everything

Anmeldt d. apr. 2019

anmeldelse fra
3,6

Fordele: Oakland airport counter was not attended. Payless is owned by Avis & others. I phoned the number on the reservation receipt, Avis answered and didn't have an record of my Res#. 15 people in Avis line never moved before I bailed & went to Enterprise which got me a car in 2 minutes. Never again!!!

Anmeldt d. apr. 2019

anmeldelse fra
2,0

Payless staff at OAK did not show up

Ulemper: On Friday August 24 there was no one at the Payless counter in the morning. About 5 of us were waiting. The support numbers didn’t have information. I ended up abandoning the reservation and going to another company.

Anmeldt d. aug. 2018

anmeldelse fra
2,0

They were closed!

Fordele: Nothing

Ulemper: THey were closed due to a system error and instructed customers to go to the Budget Counter where they said Budget would honor the contract. Budget said it would, BUT Budget had a much better offer that saved me 20% off the Kayak/Payless quote

Anmeldt d. jul. 2018

anmeldelse fra

Rangeret #9

Fox

6,0 God (1.665 anmeldelser)

1 sted i Oakland

╳

Fox anmeldelser

Biludlejningssteder

Fox

Kontorer i Oakland

7600 Earhart Road

+1 510 254 4410

mandag	00:00 - 00:30 05:00 - 23:59
tirsdag	00:00 - 00:30 05:00 - 23:59
onsdag	00:00 - 00:30 05:00 - 23:59
torsdag	00:00 - 00:30 05:00 - 23:59
fredag	00:00 - 00:30 05:00 - 23:59
lørdag	00:00 - 00:30 05:00 - 23:59
søndag	00:00 - 00:30 05:00 - 23:59

Alle anmeldelser af Fox

Anmeldelser af Fox i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

4,8

Fordele: Car was full of dog hairs stuck in the seats, would have been better it had been cleaned before providing the vehicle, it’s an old model without Navigation, blind spot . Was a very basic model, I booked Jeep but it turned out to be Kia

Ulemper: Please try to provide the same vehicle as promised, also cleaned vehicle with better features or at least the basic features like navigation and blind spot

Anmeldt d. jan. 2020

anmeldelse fra
4,0

Fordele: The drop off was pretty easy

Ulemper: The car wasn’t available for pick up on time. Had to wait for 45 mins to pick the car up.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: The staff at the Oakland airport was very friendly

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Fordele: We booked car through Kayak .. They gave us Fox car rental. We got all the confirmation and paid for it.. On the day that we picked up the car , NO Car available for us.. We waited for a long period of time and we were late for our appointment.. So what is the used of early booking and do reservations ? No car available for us... Waste of time.. Useless... Now we need to process our refund and ask a lot of requirements..

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Ulemper: We arrived at the rental counter amhs there were NO cars available at all. They had no cars and no idea when they would have a car for us.

Anmeldt d. dec. 2019

anmeldelse fra
3,2

Fordele: Staff and the location, was great super nice people at the counter and return box.

Ulemper: When I asked for help with a tire that had a leak that got worse and worse they said you can fix it by putting on the doughnut yourself or pay someone to come fix it! I had to catch a flight early in the morning, so I felt like it was lame they didn't help when I felt like it was there responsibility.

Anmeldt d. dec. 2019

anmeldelse fra
4,4

Fordele: The price of the rental was great. But there was poor customer service from both Fox and the priceline company.

Ulemper: Please indicate if changes can be made on the website, it took about 5 attempts to get a hold of a customer service rep at Fox. Ended up cancelling my reservation due to poor customer service.

Anmeldt d. dec. 2019

anmeldelse fra
9,6

Fordele: Staff was great. Car was well kept though already has 60k on it - not an issue for me since it drives really well. Price is unbeatable. My past experience with Fox weren’t as good. Perhaps they’ve figured out how to improve their customer experience while keeping prices low.

Ulemper: For basic car rental this is as good as it gets. To ask for better can only lead to higher prices, which would defeat the purpose. Quality customer service matters, so please keep that at its best.

Anmeldt d. dec. 2019

anmeldelse fra
4,0

Fordele: The manager was helpful and allowed me to put the deposit on a different credit card than I purchased the car.

Ulemper: The car smelled bad and had cigarette burns. One of two customer service reps was dismissive in her interaction. I was required to use the same card for advance purchase as in person deposit the day of pick-up. This should be made clear in the follow up email and not require me to go to another website and read the fine print. It almost cost me the rental. Had I known, I would have been prepared.

Anmeldt d. dec. 2019

anmeldelse fra
4,0

Fordele: The staff at the drop-off.

Ulemper: Basically everything else! At the pick-up the staff lied to us about toll roads and insurances. I'll never book with Fox again.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Easy to get and return.

Ulemper: Car was older had a lot of miles on it and had quite a bit of damage.

Anmeldt d. dec. 2019

anmeldelse fra
5,2

Fordele: People were great and pickup and drop off were great.

Ulemper: Few lots on the lot to choose from. Many were dinged up one way or another. After telling them that the car they gave me was too dinged up, they let me look around the lot at the 15 or so cars they had. They let me take one that just came back on the lot so I took it because it looked the best. It had an intermittent rattle that felt like the entire front end was going to fall off when I went over 30. It felt like that was how I was going to die. So, while people were nice, the fleet looks like it was bought at auction.

Anmeldt d. dec. 2019

anmeldelse fra

10,0

Fordele: The staff at the Oakland airport was very friendly

Anmeldt d. dec. 2019

anmeldelse fra
9,6

Fordele: Staff was great. Car was well kept though already has 60k on it - not an issue for me since it drives really well. Price is unbeatable. My past experience with Fox weren’t as good. Perhaps they’ve figured out how to improve their customer experience while keeping prices low.

Ulemper: For basic car rental this is as good as it gets. To ask for better can only lead to higher prices, which would defeat the purpose. Quality customer service matters, so please keep that at its best.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Easy to get and return.

Ulemper: Car was older had a lot of miles on it and had quite a bit of damage.

Anmeldt d. dec. 2019

anmeldelse fra

4,8

Fordele: Car was full of dog hairs stuck in the seats, would have been better it had been cleaned before providing the vehicle, it’s an old model without Navigation, blind spot . Was a very basic model, I booked Jeep but it turned out to be Kia

Ulemper: Please try to provide the same vehicle as promised, also cleaned vehicle with better features or at least the basic features like navigation and blind spot

Anmeldt d. jan. 2020

anmeldelse fra
4,0

Fordele: The drop off was pretty easy

Ulemper: The car wasn’t available for pick up on time. Had to wait for 45 mins to pick the car up.

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Fordele: We booked car through Kayak .. They gave us Fox car rental. We got all the confirmation and paid for it.. On the day that we picked up the car , NO Car available for us.. We waited for a long period of time and we were late for our appointment.. So what is the used of early booking and do reservations ? No car available for us... Waste of time.. Useless... Now we need to process our refund and ask a lot of requirements..

Anmeldt d. dec. 2019

anmeldelse fra
2,0

Ulemper: We arrived at the rental counter amhs there were NO cars available at all. They had no cars and no idea when they would have a car for us.

Anmeldt d. dec. 2019

anmeldelse fra
3,2

Fordele: Staff and the location, was great super nice people at the counter and return box.

Ulemper: When I asked for help with a tire that had a leak that got worse and worse they said you can fix it by putting on the doughnut yourself or pay someone to come fix it! I had to catch a flight early in the morning, so I felt like it was lame they didn't help when I felt like it was there responsibility.

Anmeldt d. dec. 2019

anmeldelse fra
4,4

Fordele: The price of the rental was great. But there was poor customer service from both Fox and the priceline company.

Ulemper: Please indicate if changes can be made on the website, it took about 5 attempts to get a hold of a customer service rep at Fox. Ended up cancelling my reservation due to poor customer service.

Anmeldt d. dec. 2019

anmeldelse fra
4,0

Fordele: The manager was helpful and allowed me to put the deposit on a different credit card than I purchased the car.

Ulemper: The car smelled bad and had cigarette burns. One of two customer service reps was dismissive in her interaction. I was required to use the same card for advance purchase as in person deposit the day of pick-up. This should be made clear in the follow up email and not require me to go to another website and read the fine print. It almost cost me the rental. Had I known, I would have been prepared.

Anmeldt d. dec. 2019

anmeldelse fra
4,0

Fordele: The staff at the drop-off.

Ulemper: Basically everything else! At the pick-up the staff lied to us about toll roads and insurances. I'll never book with Fox again.

Anmeldt d. dec. 2019

anmeldelse fra
5,2

Fordele: People were great and pickup and drop off were great.

Ulemper: Few lots on the lot to choose from. Many were dinged up one way or another. After telling them that the car they gave me was too dinged up, they let me look around the lot at the 15 or so cars they had. They let me take one that just came back on the lot so I took it because it looked the best. It had an intermittent rattle that felt like the entire front end was going to fall off when I went over 30. It felt like that was how I was going to die. So, while people were nice, the fleet looks like it was bought at auction.

Anmeldt d. dec. 2019

anmeldelse fra

Rangeret #10

National

8,0 Fantastisk (891 anmeldelser)

1 sted i Oakland

╳

National anmeldelser

Biludlejningssteder

National

Kontorer i Oakland

7600 Earhart Rd

+1 510 877 4507

mandag	05:30 - 23:59
tirsdag	05:30 - 23:59
onsdag	05:30 - 23:59
torsdag	05:30 - 23:59
fredag	05:30 - 23:59
lørdag	05:30 - 22:30
søndag	05:30 - 23:59

Alle anmeldelser af National

Anmeldelser af National i Oakland

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

10,0

Fordele: Efficient and friendly staff. Good price and no urging to go for costa extras.

Ulemper: nothing

Anmeldt d. sep. 2019

anmeldelse fra
5,2

Fordele: Great price to rent a pickup truck

Ulemper: It smelled like smoke and their were food stains all over. Filthy dirty rental.

Anmeldt d. aug. 2019

anmeldelse fra
10,0

Accomodating Staff

Fordele: I had requested an AMERICAN car and they went all over the lot to get me a really nice car I would be very happy with it

Ulemper: Price was a bit high for a one way trip from S. Francisco to LA

Anmeldt d. apr. 2018

anmeldelse fra
2,0

Never reached this destination

Fordele: I liked using the return service at a major competitor.

Ulemper: I never reached the National drop off site at Oakland because the company that guaranteed me a reservation for could not provide a vehicle.

Anmeldt d. jan. 2018

anmeldelse fra
6,0

Rent elsewhere!

Fordele: I liked the vehicle I rented, a 15 passenger van. It was clean.

Ulemper: Had to wait forever to be waited on, only one attendant at the Oakland, CA airport. I was 2nd person in line and had to wait almost 30 minutes just for the attendant to finish the one person in front of me. Then when dropping vehicle off, they couldn't even find my reservation, and almost missed my flight!!!

Anmeldt d. nov. 2017

anmeldelse fra
8,4

Chicago to Oakland roadtrip

Fordele: Convenient to airport via bus, well maintained cars, friendly people, and clean facility.

Ulemper: The Nissan Rogue was an uncomfortable car to drive across the country. It wasn't cheap, but National had the best deal.

Anmeldt d. jun. 2017

anmeldelse fra
10,0

Good experience

Fordele: Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.

Ulemper: When picking up the insurance offered was much higher than when it was offered online. I should have got it then??

Anmeldt d. jan. 2017

anmeldelse fra
10,0

Fordele: Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).

Ulemper: Cannot think of a thing.

Anmeldt d. sep. 2016

anmeldelse fra
10,0

Fordele: Effektivt og venligt personale. God pris og ingen opfordring til at gå efter costa Extras.

Ulemper: intet

Anmeldt d. sep. 2019

anmeldelse fra
5,2

Fordele: Fantastisk pris at leje en pickup lastbil

Ulemper: Det lugtede som røg, og deres var madpletter overalt. Beskidt leje.

Anmeldt d. aug. 2019

anmeldelse fra
10,0

Imødekommende Personale

Fordele: Jeg havde bedt om en AMERIKANSK bil, og de gik over det hele for at få mig en rigtig dejlig bil, jeg ville være meget tilfreds med den

Ulemper: Prisen var lidt høj for en enkeltrejse fra s. Francisco til LA

Anmeldt d. apr. 2018

anmeldelse fra
2,0

Nåede aldrig denne destination

Fordele: Jeg kunne godt lide at bruge returservicen hos en stor konkurrent.

Ulemper: Jeg nåede aldrig op på National drop off site på Oakland, fordi den virksomhed, der garanterede mig en reservation til ikke kunne give et køretøj.

Anmeldt d. jan. 2018

anmeldelse fra

10,0

Fordele: Efficient and friendly staff. Good price and no urging to go for costa extras.

Ulemper: nothing

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Accomodating Staff

Fordele: I had requested an AMERICAN car and they went all over the lot to get me a really nice car I would be very happy with it

Ulemper: Price was a bit high for a one way trip from S. Francisco to LA

Anmeldt d. apr. 2018

anmeldelse fra
10,0

Good experience

Fordele: Easy interface on line to find, reserve vehicle. Received confirmation promptly. When picking up vehicle at National, rep was pleasant, helpful and reservation was in the system with no hassles. Dropping off I got 2 thank yous from staff as I was walking inside.

Ulemper: When picking up the insurance offered was much higher than when it was offered online. I should have got it then??

Anmeldt d. jan. 2017

anmeldelse fra
10,0

Fordele: Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).

Ulemper: Cannot think of a thing.

Anmeldt d. sep. 2016

anmeldelse fra
10,0

Fordele: Effektivt og venligt personale. God pris og ingen opfordring til at gå efter costa Extras.

Ulemper: intet

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Imødekommende Personale

Fordele: Jeg havde bedt om en AMERIKANSK bil, og de gik over det hele for at få mig en rigtig dejlig bil, jeg ville være meget tilfreds med den

Ulemper: Prisen var lidt høj for en enkeltrejse fra s. Francisco til LA

Anmeldt d. apr. 2018

anmeldelse fra

8,4

Chicago to Oakland roadtrip

Fordele: Convenient to airport via bus, well maintained cars, friendly people, and clean facility.

Ulemper: The Nissan Rogue was an uncomfortable car to drive across the country. It wasn't cheap, but National had the best deal.

Anmeldt d. jun. 2017

anmeldelse fra

5,2

Fordele: Great price to rent a pickup truck

Ulemper: It smelled like smoke and their were food stains all over. Filthy dirty rental.

Anmeldt d. aug. 2019

anmeldelse fra
2,0

Never reached this destination

Fordele: I liked using the return service at a major competitor.

Ulemper: I never reached the National drop off site at Oakland because the company that guaranteed me a reservation for could not provide a vehicle.

Anmeldt d. jan. 2018

anmeldelse fra
6,0

Rent elsewhere!

Fordele: I liked the vehicle I rented, a 15 passenger van. It was clean.

Ulemper: Had to wait forever to be waited on, only one attendant at the Oakland, CA airport. I was 2nd person in line and had to wait almost 30 minutes just for the attendant to finish the one person in front of me. Then when dropping vehicle off, they couldn't even find my reservation, and almost missed my flight!!!

Anmeldt d. nov. 2017

anmeldelse fra
5,2

Fordele: Fantastisk pris at leje en pickup lastbil

Ulemper: Det lugtede som røg, og deres var madpletter overalt. Beskidt leje.

Anmeldt d. aug. 2019

anmeldelse fra
2,0

Nåede aldrig denne destination

Fordele: Jeg kunne godt lide at bruge returservicen hos en stor konkurrent.

Ulemper: Jeg nåede aldrig op på National drop off site på Oakland, fordi den virksomhed, der garanterede mig en reservation til ikke kunne give et køretøj.

Anmeldt d. jan. 2018

anmeldelse fra

Ace

1 sted i Oakland

╳

Biludlejningssteder

Ace

Kontorer i Oakland

1 Airport Dr.

+1 877 826 4680

mandag	00:00 - 23:59
tirsdag	00:00 - 23:59
onsdag	00:00 - 23:59
torsdag	00:00 - 23:59
fredag	00:00 - 23:59
lørdag	00:00 - 23:59
søndag	00:00 - 23:59

Airport Van

1 sted i Oakland

╳

Biludlejningssteder

Airport Van

Kontorer i Oakland

1 Airport Dr

Easirent

1 sted i Oakland

╳

Biludlejningssteder

Easirent

Kontorer i Oakland

Oakland International Airport

mandag	00:01 - 23:59
tirsdag	00:01 - 23:59
onsdag	00:01 - 23:59
torsdag	00:01 - 23:59
fredag	00:01 - 23:59
lørdag	00:01 - 23:59
søndag

Europcar

1 sted i Oakland

╳

Biludlejningssteder

Europcar

Kontorer i Oakland

Please Go To Fox Counter

+1 510 254 4410

Flight Car

1 sted i Oakland

╳

Biludlejningssteder

Flight Car

Kontorer i Oakland

Oakland airport

+1 844 742 5870

Its Rent a Car

1 sted i Oakland

╳

Biludlejningssteder

Its Rent a Car

Kontorer i Oakland

Terminal 1, 1 Airport Dr, Oakland, CA

+1 415 370 8478

Sunnycars

1 sted i Oakland

╳

Biludlejningssteder

Sunnycars

Kontorer i Oakland

7600 Earhart Road

Zeeba Rent-A-Van

1 sted i Oakland