Biludlejning i Scottsdale

Ulemper: The location was closed and I wasn’t able to get the rental car

Ulemper: The Hertz office closed early, did not let me know about it. At to find a different place

Fordele: No drop off was a nightmare and costumer service was terrible.

Ulemper: Everything

Ulemper: No one was at the location for pick up. When I called I was told to drive to another location to pick up the car. The staff at the other location was rude and not helpful.

Ulemper: They didn’t have any cars of the type I reserved online and then charged me $20 more a day to upgrade

Fordele: The price was good. The service was mediocre

Ulemper: I had reserved the car and paid in advance for the 6 days I would need the car. It was suppose to be available at noon. However, when I arrived at 1:00 the car was not available. The men at the counter told me that because I wasn't there at 12:00 they had given the car to someone else. They had a car that was coming in and told me I could have that one, and it would be about 15 minutes. However we waited almost an hour before I was able to get the car and leave. There was nothing in the paper work that indicated I needed to pick it up at exactly noon. Also, I returned the car 4 hours early!