Scottsdale Hoteller

Great hotel with great amenities, a nice pool with weekend pool parties, ample dining options, and a friendly staff.

Room design is great! Room is very comfortable. Fort Knox ... the process for getting into the pool was ridiculous. 4 stages of security... worse than TSA

The entire facility was very clean, very nice staff, the text messaging for room status was great especially since I was messaging a real person and not a computer The price was a little high but that could have been because of the near holiday weekend

We loved our room being upgraded, The balcony was awesome! Great view, Good staff. The facility was beautiful and very clean. Only 1 chair, 1 robe, 1 slippers, and one soap even though there were 2 of us. Would be better for me as a first timer to have had better instructions from the check in counter on everything from what we can and can't take to our room to how to work the heater.

Loved everything about my stay except the spa. I received 2 services at the spa which were stellar and the service providers equally fantastic. The front desk staff and attendant however, were in a rush to close over a half hour so they closed parts of the spa facilities early and wouldn't accommodate a later appointment time. There are MANY spas to choose from in Scottsdale and this used to be one of my favorites.

Great facilities and exceptional staff

Pool and restaurants plus nearby hiking

Big rooms and the best staff I've encountered!

The staff was amazing!

excellent service, spa, golf, food, nearby shopping and restaurants. Great room and bathroom. Would definitely recommend it.

The personnel were outstanding, taking real pride in their duties. I was there for a very large dinner (800+), and the food/service were excellent. My filet was just the way I like it, even tho I wasn't asked. It was so large, I couldn't finish it - and wish I had it right now!! Not applicable.

Huge property, very feasable for conventions and events. Good service. Good location, it's on the street that takes you to the mall and downtown, you won't get lost but you do need to rent a car.

The courteous staff Nothing

We were very pleased with our stay. The rooms were spacious and clean. The pillows and comfort of the matress was "exceptional". We even took down the manufacturer so we could look into buying some. Great staff, great food, and overall "super" time...

A nice hotel, good pools, nice staff, excellent food

The staff was amazingly helpful, polite, and friendly. The property is beautiful, location is excellent, and rooms are top of the line for the money. Nothing!!! :)

Upgraded us to a room with jacuzzi which was super nice of them. And very comfortable beds Check in process took longer than expected and they weren't busy

Wonderful, kind staff and really comfortable, clean rooms.

Updated furniture, clean, and comfortable Nothing everything was great

Great location, clean, quiet, and efficient

Swimming pool was great.... Room was modern and very clean. Location to Downtown Scottsdale is perfect. The only thing that needed updating was the mattress. It felt soggy lumpy . Woke up with a sore back. Girlfriend also Complained about soreness.

This was a last minute trip and we did not want to go home. Be sure to rent a car as it is not close to town. The casita was like a large apartment, private and very nice. Private pool was a plus for no noise relaxation. Great spa, tennis and fitness center. Keep this a secret!

I have been going to the spa for some time now and decided to take my husband along for a special treat. We stayed in one of the Spa Casita rooms and it was far more beautiful than on their website. Very comfortable, spacious and beautifully appointed and designed. All of The Sanctuary is of exceptional design. The location on Camelback Mountain is picture perfect and close to everything. The staff is one of the most helpful I have encountered. The spa therapists are of the highest level. I have had most of the treatments and I prefer to fly out and have my treatments here than have anything at home in Boston! I was drawn to the spa for their Watsu treatments and make sure that I have at least one every time I come. My husband throughly enjoyed relaxing with his massages, too. We both can't wait to return. It was a perfect!

We were met at the front by a friendly assistant who took me to the front desk to check in. He then guided us to or room with a golf cart. He noticed the cat in the car and waited for us to cage her before helping with the luggage. Sanctuary is a series of small buildings, some with oneunit, others with three or four. Most had balconies. Landscaping is terrific. Dining room was excellent. Pool is a beautiful setting and open 24 hours ( with a room key for security). Great place for a romantic weekend.

We returned to The Sanctuary to celebrate our 25th wedding anniversary. Everything from arrival to departure was top notch. The grounds and rooms are lovingly cared for. The staff is warm and attentive. The size of the resort is just right--not too huge and not too small. We prefer the Mountain Casitas to the Spa Casitas. They tend to be quieter, in our opinion. We enjoyed the outdoor seating/bar area for Happy Hour a couple of times; if you have 1-2 of the small bites and drinks from the menu it's a great value. Hiking Camelback Mountain: don't go on a weekend--too crowded.

This was a wonderful hotel. The suite we had was beautiful and spacious. The turndown service was very nice. The view was incredible. The location was good for everything we wanted to do. The only complaint we had was the service at the pool left a lot to be desired. Apparently if you want good pool service you need to be young and skinny, which we're not. However, that was not enough to ruin our time. We would highly recommend this as a place to stay to anyone.

Awesome Labor Day weekend stay at Sanctuary. Stayed at Mountain Vista suite which was very roomy and comfortable.

This hotel made me feel very comfortable while I was visiting Scotttsdale the SPA treatment was the best ever!!

The staff were really nice to us and it was a very relaxing stay. I don't think they should charge people for the extra each day for use of the fitness center etc. unless they are interested. I did not mind but the customer ahead of me was not happy and I did not use any of the extra things except the pool.

All you need is on site and transportation is readily available

The ambiance and the courteous friendly treatment. It was a 5-star experience for a third of the normal price. nothing at all

We had an excellent stay. Very comfortable and easy to get in and out of. Well run. And we paid less than half of what similar Scottsdale properties were charging.

Beautiful pools and helpful staff. Luxurious rooms and a fun bar.

Service was excellent, two bedroom suite with soak tub was superb in every way!! I would recommend a car because near the resort there are limited restaurants and things to do

Upon checkout I was hit with a $30/day resort fee that I was unaware of. I'm sure there was some fine print somewhere. Should be made more transparent.

Overall our stay was nice. The grounds were beautiful, the staff was very nice, and even the other guests were incredibly friendly. We enjoyed our time by the pool, the special touches such as fresh pineapple, constantly refilled ice water, cold towels, and sun glass cleaning were great. The Talevera restaurant was closed on a Wednesday night for a wedding (the night we checked in after traveling all day), and we were pretty bummed about that. We had rushed to get ready to have dinner on the patio for sunset to learn that the entire restaurant was closed for a private event. I don't think it's okay to close your main restaurant to hotel guests. Especially when it's mentioned as a feature for staying at the resort.