Billeje i George Town Owen Robert Lufthavn

Ulemper: Car not clean, old, tires worn, front fender held on by screws had to push back in place after hitting bumps. Was extended here due to storm in the North East US. They wanted to charge an additional $125/day. Close to the cost of one week rental. I asked if I could return and re-rent fo 2 days at dado rate they for 256 I could. Returned and rented fro ANDY’S for daily rate of 39$

Ulemper: The car had minor damage to the front end. The car was dirty. Expensive for what we got. Also price ended up being substantially more than quoted price.

Fordele: When fan belt failed, they brought me a replacement within 3 hours. (Although Spare tire in replacement had zero pressure!). Quick drop off Saturday morning.

Ulemper: Waited over one hour to get car (long line/slow process).Both cars old (43K and 50K+miles).Had to press Brake pedal almost to floor to stop on first car. Steering wheels on right side.

Fordele: nothing

Ulemper: slow check in, beyond island slow. tried to pawn a 10 year old ford bronco on me instead of an SUV Tuscon or other as promised. Had to go back to swap car when another rental was returned. Haven't had a great experience in CI with a car rental place yet. Third time hopefully will be the charm, will skip budget though.

Ulemper: Extremely slow checkin.

Very poor customer service

Fordele: The vehicle was adequate for our needs, albeit a bit worn on the inside and scratched on the outside.

Ulemper: Service was quite poor, which is typical with my experience with both Budget and car rentals on islands. Rather than a warm welcome, the agent at the counter was abrasive and rude. He certainly made us feel like he would rather be anywhere else, and he seemed to take pleasure in being particularly difficult. A pity. He could have served as an ambassador for the brand and the island, and he could have made us feel welcome and excited to start our visit. Instead, he was the only blemish in our otherwise beautiful vacation.