Find billige fly på Austrian Airlines

Fordele: None of them above I'm not happy at all

Fordele: Lost my luggage

Ulemper: Not loosing my suitcase!

Fordele: Seat ok typical. Non busy flight lots of room

Ulemper: Food was poor

Fordele: Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je

Ulemper: So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again.

Ulemper: 30min late arrival. Still was ok.

Flight canceled , no communication

Ulemper: My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it.

Austrian Airlines has a service of a budget carrier

Fordele: Clean and new planes. On time.

Ulemper: On the transatlantic flight the crew was unattractive and somewhat rude. They skipped our entire row serving morning refreshments and then complained and tried to shame us all for calling them back. Food quality was on par with Alegent Airlines. We even got charged for one piece of checked luggage 46lb on a international flight. That was a first!!!

Luggage

Fordele: I had to pay 75 USD for 3.6 KG extra. Very annal

Ulemper: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!

Did not have seats and no luggage

Ulemper: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

Ulemper: small seats,no LCD for each one,food nor so good.

Basic

Fordele: Very nice staff on board and timely departure

Ulemper: Cold during the flight

Basic

Fordele: Timely departure and pleasant staff on board

Ulemper: It was cold during the flight,

Ulemper: One hour late for take off...

Ulemper: Seat !!

Ulemper: Food terrible

Absolutely abysmal

Fordele: Nothing. See below.

Ulemper: Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct.

Austrian and Lufthansa couldn’t organize a party in a brewery

Fordele: Nothing at all.

Ulemper: Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why.

Austrian Air is weak!

Fordele: Not much.

Ulemper: Baggage fees and unclear policy during booking with Kayak.