Billeje i Barcelona Barcelona Lufthavn

Ulemper: At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.

Fordele: The car we ended up getting was fine.

Ulemper: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip

confused

Fordele: Was a little fast

Ulemper: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything

Hired a 4x4, got a 2wd. Absolutely shocked.

Fordele: I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.

Ulemper: Being given a 2wd when I specifically ordered a 4x4

Ulemper: À l'arrivée, j'ai été informé que comme la location a été faite par une agence basée aux États-Unis et que j'utilisiez une carte de crédit et un permis de conduire basés dans l'UE , que j'étais Absolument OBLIGÉ de prendre leur assurance complète... sinon la location ne serait pas honorée. Malgré cela, j'ai déjà une bonne politique à la fois avec ma propre voiture et par ma carte de crédit en or. L'assurance était plus que la location. Je me sens menti par kayak, Europcar, et quel que soit l'homme moyen que vous avez sous-traité via.

Fordele: La voiture que nous avons finalement eue était bien.

Ulemper: Nous avons payé pour une mustang convertible ou similaire mais quand nous sommes arrivés là ils ont considéré une fiat 500 comparable. Puis il n'y avait qu'Une Autre option était un bug convertible VW, dans notre esprit aller en vacances costales et payer pour un surclassement ni de ces voitures comparées. Très malheureux et de mettre un amortisseur sur notre voyage