De seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
mandag | 06:00 - 22:30 |
tirsdag | 06:00 - 22:30 |
onsdag | 06:00 - 22:30 |
torsdag | 06:00 - 22:30 |
fredag | 06:00 - 22:30 |
lørdag | 06:00 - 22:30 |
søndag | 06:00 - 22:30 |
mandag | 06:00 - 22:30 |
tirsdag | 06:00 - 22:30 |
onsdag | 06:00 - 22:30 |
torsdag | 06:00 - 22:30 |
fredag | 06:00 - 22:30 |
lørdag | 06:00 - 22:30 |
søndag | 06:00 - 22:30 |
Fordele: Staff was very candid and helpful.
Ulemper: Nothing could have been better.
great service
Fordele: Easy, convenient, no problems
Fordele: Very efficient. Friendly, but one expects that.
Good experience
Fordele: Good car and close, on-airport pickup and drop off.
Ulemper: Slight wait for a vehicle (~45 min) as they were renting them out as fast as they were being returned.
Fordele: Fast and courteous service
Easy
Fordele: Ease of check in and check out.
Ulemper: Can’t add a spouse for free.
Fordele: Clean, quick and no issues.
Couldnt rent a car
Ulemper: Couldn't rent a car because I didn't have a credit card,only had a debit card and was charged 18.00 for insurance. I just wanted to get home to my family but was told I couldn't rent a car without a major credit card after I was already in line to pick up the car after booking online. Worst customer service ever!!
Fordele: Excellent car was clean easy pick up and drop off
Fordele: There was no big deal about using a debit card instead of a credit card; there was no $200 charge above the rental to use said card.
The service was friendly and the return was unbelievably quick. (The employee was at the car before we even opened the car door.)
Fordele: Everything was great. No hassle in every
Step
I felt like a customer and not a number
Even the insurance was smooth
Fordele: Very personable people at airport counter
Fordele: Staff was very candid and helpful.
Ulemper: Nothing could have been better.
great service
Fordele: Easy, convenient, no problems
Fordele: Very efficient. Friendly, but one expects that.
Fordele: Fast and courteous service
Easy
Fordele: Ease of check in and check out.
Ulemper: Can’t add a spouse for free.
Fordele: Clean, quick and no issues.
Fordele: Excellent car was clean easy pick up and drop off
Fordele: There was no big deal about using a debit card instead of a credit card; there was no $200 charge above the rental to use said card.
The service was friendly and the return was unbelievably quick. (The employee was at the car before we even opened the car door.)
Fordele: Everything was great. No hassle in every
Step
I felt like a customer and not a number
Even the insurance was smooth
Fordele: Very personable people at airport counter
mandag | 06:00 - 23:59 |
tirsdag | 06:00 - 23:59 |
onsdag | 06:00 - 23:59 |
torsdag | 06:00 - 23:59 |
fredag | 06:00 - 23:59 |
lørdag | 06:00 - 23:59 |
søndag | 06:00 - 23:59 |
Fordele: Great experience . Easy going atmosphere at pick up
Ulemper: The price of the van.
Also, I would have extended our trip, but when I called into budget, they quieted me
Higher than the high price I already paid
Fordele: Cool ppl. No line at the check in. Got to drive Jeep Grand Cherokee for the first time!
Fordele: I originally signed up for another company, but when the counter person didn't show up, I showed my registration and she was able to match the price, with a very pleasant attitude. Good Job Budget!
Fordele: Customer Service was great, had no complaints, or comments...
Ulemper: If I could have dropped of vehicle in Pueblo instead...
Ulemper: The person behind the counter was super nice but also a new employee so there was some confusion over available models. There should be a first-day training or a reference sheet for the different vehicle classes.
Fordele: Easy drop off
Ulemper: Do not appreciate being tricked into upselling with deceptive language. I picked the car and price point that I chose for a reason; Why should I consider a different vehicle at a higher rate??
Fordele: The staff at pick up and drop off were great!
Ulemper: The length of the vehicle made it difficult to get out of the pick up area. It was a 12 passenger XL parked between a median and another Transit. Behind me was a Ford truck, and no way forward. It took a 798 point turn to get out of the spot! I'm familiar with this vehicle, so I just took my time
Fordele: Friendly staff, nice upgrade, nice vehicle.
Fordele: Kayak filter was applied to only show results for terminal pick up and the filter included a near by airport that was not the airport I originally searched. Therefore the car was in the wrong fuckn spot. I ended up not having a rental and we Ubered all the way to the fuckn mountain.
Ulemper: Make it much more clear to the user what airport and city the car reservation is in.
Airport rental
Fordele: The vehicle was great, a Chrysler Pacifica, although there was a bit of an issue with a tire that was thumping slightly which was really only noticeable at lower speeds. The price was good to, but I wish I'd have rented for 2 full weeks since the extra day nearly double the cost.
Ulemper: Picking up and dropping off at the airport was terrible. Had to go into the terminal both times and there was no tental car shuttle, only the airport shuttle. Had to circle the airport twice and then walk... Seemed like a quarter mile. Definitely will fact this aspect in next time
Fordele: The car was very nice and ready when I arrive
Ulemper: The representative at pick up gave very little information on return protocols.
Fordele: Great experience
Fordele: Great experience . Easy going atmosphere at pick up
Ulemper: The price of the van.
Also, I would have extended our trip, but when I called into budget, they quieted me
Higher than the high price I already paid
Fordele: Cool ppl. No line at the check in. Got to drive Jeep Grand Cherokee for the first time!
Fordele: I originally signed up for another company, but when the counter person didn't show up, I showed my registration and she was able to match the price, with a very pleasant attitude. Good Job Budget!
Ulemper: The person behind the counter was super nice but also a new employee so there was some confusion over available models. There should be a first-day training or a reference sheet for the different vehicle classes.
Fordele: The staff at pick up and drop off were great!
Ulemper: The length of the vehicle made it difficult to get out of the pick up area. It was a 12 passenger XL parked between a median and another Transit. Behind me was a Ford truck, and no way forward. It took a 798 point turn to get out of the spot! I'm familiar with this vehicle, so I just took my time
Fordele: Friendly staff, nice upgrade, nice vehicle.
Fordele: The car was very nice and ready when I arrive
Ulemper: The representative at pick up gave very little information on return protocols.
Fordele: Great experience
Fordele: Customer Service was great, had no complaints, or comments...
Ulemper: If I could have dropped of vehicle in Pueblo instead...
Airport rental
Fordele: The vehicle was great, a Chrysler Pacifica, although there was a bit of an issue with a tire that was thumping slightly which was really only noticeable at lower speeds. The price was good to, but I wish I'd have rented for 2 full weeks since the extra day nearly double the cost.
Ulemper: Picking up and dropping off at the airport was terrible. Had to go into the terminal both times and there was no tental car shuttle, only the airport shuttle. Had to circle the airport twice and then walk... Seemed like a quarter mile. Definitely will fact this aspect in next time
Fordele: Easy drop off
Ulemper: Do not appreciate being tricked into upselling with deceptive language. I picked the car and price point that I chose for a reason; Why should I consider a different vehicle at a higher rate??
Fordele: Kayak filter was applied to only show results for terminal pick up and the filter included a near by airport that was not the airport I originally searched. Therefore the car was in the wrong fuckn spot. I ended up not having a rental and we Ubered all the way to the fuckn mountain.
Ulemper: Make it much more clear to the user what airport and city the car reservation is in.
mandag | 06:00 - 22:30 |
tirsdag | 06:00 - 22:30 |
onsdag | 06:00 - 22:30 |
torsdag | 06:00 - 22:30 |
fredag | 06:00 - 22:30 |
lørdag | 06:00 - 22:30 |
søndag | 06:00 - 22:30 |
Fordele: Very quick and easy return
Genuine customer service
Fordele: I was anxious about renting a car for the first time and was traveling solo with two small kids. Every single Enterprise employee was genuinely kind, friendly and helpful. Its obvious that the company manages well and values its own employees ... because only happy employees give great customer service.
Ulemper: Nothing
Scamed
Fordele: Nothing
Ulemper: Inaccurate pricing
Upgraded
Fordele: The car I booked was not available. I was instantly upgraded to a fabulous car....Enterprise is always the best.
Ulemper: Never got to Colorado Springs because we couldn't get a car in Dallas!
Car was great through so so weather
Ulemper: Smelled like cigarette smoke.
Fordele: Was a very pleasant experience! no hassle and quick and efficient
Great service
Fordele: Upgrade to midsize.
Staff in Santa Fe
Great gas mileage
Fordele: The Hyundai ante Fe got 32 mph on the highway. That made thetrip really affordable.pick up and drop off as effortless. This experience made me rethink purchasing an rev and renting cars instead.
Ulemper: Nothing
Give your review a headline
Fordele: airport location no one showed up to work had to go to diff. location was taken care of lost hours off of what i was doing not happy
Great deal
Fordele: Great car great price. Made my trip a breeze
Ulemper: Nothing
Genuine customer service
Fordele: I was anxious about renting a car for the first time and was traveling solo with two small kids. Every single Enterprise employee was genuinely kind, friendly and helpful. Its obvious that the company manages well and values its own employees ... because only happy employees give great customer service.
Ulemper: Nothing
Upgraded
Fordele: The car I booked was not available. I was instantly upgraded to a fabulous car....Enterprise is always the best.
Fordele: Was a very pleasant experience! no hassle and quick and efficient
Great service
Fordele: Upgrade to midsize.
Staff in Santa Fe
Great gas mileage
Fordele: The Hyundai ante Fe got 32 mph on the highway. That made thetrip really affordable.pick up and drop off as effortless. This experience made me rethink purchasing an rev and renting cars instead.
Ulemper: Nothing
Great deal
Fordele: Great car great price. Made my trip a breeze
Ulemper: Nothing
Fordele: Very quick and easy return
Car was great through so so weather
Ulemper: Smelled like cigarette smoke.
Give your review a headline
Fordele: airport location no one showed up to work had to go to diff. location was taken care of lost hours off of what i was doing not happy
mandag | 08:00 - 20:00 |
tirsdag | 08:00 - 20:00 |
onsdag | 08:00 - 20:00 |
torsdag | 08:00 - 20:00 |
fredag | 08:00 - 20:00 |
lørdag | 08:00 - 20:00 |
søndag | 08:00 - 20:00 |
Fordele: Didn't get to pick up rental car because they were closed.
Fordele: Friendly staff, convenient on-site (airport) location
Ulemper: Instructions on pick up at COS would have been very helpful. We had to make 3 trips around the terminal to get to the correct place to obtain car.
Fordele: Staff was apologetic.
Ulemper: There was no rental car available.
Ulemper: Smoker was in the car previous to our use
Fordele: The staff was only one person and I got the key quickly.
Ulemper: The walk to the car was the furthest way. Anything but a KIA. POS
Fordele: Staff was friendly.
Ulemper: Cleanliness of vehicle and parking area to staff a little far away.
Ulemper: Understanding drop off after hours
Fordele: The drop off convenience.
Ulemper: The car was dirty and the pick up line was very long with only 2 people working and about 20-25 customers in line.
Fordele: Car was clean and drop-off was streamlined.
Ulemper: Staff seemed stretched thin, because construction created more distance between service desk and parked car. Do better when inclement weather (rain, cold or snow) hits.
Fordele: all great
Ulemper: clean windshield and rear windshield
Ulemper: Too small car
Fordele: Friendly staff, convenient on-site (airport) location
Ulemper: Instructions on pick up at COS would have been very helpful. We had to make 3 trips around the terminal to get to the correct place to obtain car.
Ulemper: Smoker was in the car previous to our use
Ulemper: Understanding drop off after hours
Fordele: all great
Ulemper: clean windshield and rear windshield
Fordele: Car was clean and drop-off was streamlined.
Ulemper: Staff seemed stretched thin, because construction created more distance between service desk and parked car. Do better when inclement weather (rain, cold or snow) hits.
Ulemper: Too small car
Fordele: Didn't get to pick up rental car because they were closed.
Fordele: Staff was apologetic.
Ulemper: There was no rental car available.
Fordele: The staff was only one person and I got the key quickly.
Ulemper: The walk to the car was the furthest way. Anything but a KIA. POS
Fordele: Staff was friendly.
Ulemper: Cleanliness of vehicle and parking area to staff a little far away.
Fordele: The drop off convenience.
Ulemper: The car was dirty and the pick up line was very long with only 2 people working and about 20-25 customers in line.
mandag | 06:00 - 23:59 |
tirsdag | 06:00 - 23:59 |
onsdag | 06:00 - 23:59 |
torsdag | 06:00 - 23:59 |
fredag | 06:00 - 23:59 |
lørdag | 06:00 - 23:59 |
søndag | 06:00 - 23:59 |
Ulemper: Vehicle delivered to me with a flat tire, cracked windshield, a dirty interior windshield, and duct tape on the windshield and roof.
Fordele: The staff at Colorado Springs airport was friendly and efficient as well as the customer service representative I spoke with about my extra charges and despite the fact that he couldn't eradicate the excessive charges he was kind and sincere.
Ulemper: I am aware that Gunnison Airport has few travelers this time of year and was not surprised when there wasn't an agent at the desk when I returned my vehicle, however I was unknowingly charged a $100 cleaning fee and would like an explanation of why at the time I returned the car.
Fordele: They rented a car with an already flat tire.
Ulemper: They could have looked at the car before renting it. Then after I mentioned the problem, they could have fixed it. Instead someone came and filled it with air, that then leaked out again. Had to catch a ride back to the airport and abandon the car in a gas station parking lot.
Ulemper: I stood in line to pick up key more than 1 hour and that made me miss my flight and have to take next day flight and whole thing Is mess.
No sleep no rest and have to cancel my morning appointments for patients.
You can call me if need 936-645-1044
Horrible and Expensive Rental Experience
Ulemper: COST and GAS RIPOFF!!! I rented a minivan for a family visit. Picked up the van and almost immediately the tire air pressure light came on. I put air in all the tires and the light went out. The next morning, this light came on again. I put air in the tires again and drove back to Avis to exchange the car. On the way the light came on again so I knew there was a serious problem. I filled the tires for the 3rd time and drove straight to the Avis place. Upon arrival they offered to change the tires or swap to a new vehicle. I elected to swap. They then proceeded to charge me $9.99 per gallon for half tank of gas. When I complained that the vehicle had a problem since I picked it up and I brought it straight back, they said they weren't sure where the tire problem occurred and I should've filled it first before returning. I said I was concerned about the tire going flat and being stranded, they shrugged. As result, my $220 3-day rental cost me $406!!! Never again.
Nice, Clean Car - too expensive
Fordele: The courtesy counter experience was very quick, friendly and efficient. I was given the Chevrolet Cruze, which was a comfortable drive, but $88 per day was way too expensive.
Ulemper: The price. it should have been no more than $50/day, tax included! $88 is ridiculous! Three days was essentially a weekly rate.
Solid car...cracked windshield :(
Fordele: The car was solid.
Our flight was delayed and the person behind the counter waited for us even though it was close to closing.
Ulemper: We noticed a small crack in the windshield upon picking it up and didn't think anything of it. The crack got bigger due to temperature change. When we returned, the company made us fill out a form and said we'd be responsible for the crack...even though it was there when we picked it up.
A flat tire, I understand but a crack in the windshield? I feel like they should comp us days since this is a serious hazard and they should inspect all of there windshields before renting out their cars.
Ulemper: Vehicle delivered to me with a flat tire, cracked windshield, a dirty interior windshield, and duct tape on the windshield and roof.
Nice, Clean Car - too expensive
Fordele: The courtesy counter experience was very quick, friendly and efficient. I was given the Chevrolet Cruze, which was a comfortable drive, but $88 per day was way too expensive.
Ulemper: The price. it should have been no more than $50/day, tax included! $88 is ridiculous! Three days was essentially a weekly rate.
Solid car...cracked windshield :(
Fordele: The car was solid.
Our flight was delayed and the person behind the counter waited for us even though it was close to closing.
Ulemper: We noticed a small crack in the windshield upon picking it up and didn't think anything of it. The crack got bigger due to temperature change. When we returned, the company made us fill out a form and said we'd be responsible for the crack...even though it was there when we picked it up.
A flat tire, I understand but a crack in the windshield? I feel like they should comp us days since this is a serious hazard and they should inspect all of there windshields before renting out their cars.
Fordele: The staff at Colorado Springs airport was friendly and efficient as well as the customer service representative I spoke with about my extra charges and despite the fact that he couldn't eradicate the excessive charges he was kind and sincere.
Ulemper: I am aware that Gunnison Airport has few travelers this time of year and was not surprised when there wasn't an agent at the desk when I returned my vehicle, however I was unknowingly charged a $100 cleaning fee and would like an explanation of why at the time I returned the car.
Fordele: They rented a car with an already flat tire.
Ulemper: They could have looked at the car before renting it. Then after I mentioned the problem, they could have fixed it. Instead someone came and filled it with air, that then leaked out again. Had to catch a ride back to the airport and abandon the car in a gas station parking lot.
Ulemper: I stood in line to pick up key more than 1 hour and that made me miss my flight and have to take next day flight and whole thing Is mess.
No sleep no rest and have to cancel my morning appointments for patients.
You can call me if need 936-645-1044
Horrible and Expensive Rental Experience
Ulemper: COST and GAS RIPOFF!!! I rented a minivan for a family visit. Picked up the van and almost immediately the tire air pressure light came on. I put air in all the tires and the light went out. The next morning, this light came on again. I put air in the tires again and drove back to Avis to exchange the car. On the way the light came on again so I knew there was a serious problem. I filled the tires for the 3rd time and drove straight to the Avis place. Upon arrival they offered to change the tires or swap to a new vehicle. I elected to swap. They then proceeded to charge me $9.99 per gallon for half tank of gas. When I complained that the vehicle had a problem since I picked it up and I brought it straight back, they said they weren't sure where the tire problem occurred and I should've filled it first before returning. I said I was concerned about the tire going flat and being stranded, they shrugged. As result, my $220 3-day rental cost me $406!!! Never again.
mandag | 08:00 - 20:00 |
tirsdag | 08:00 - 20:00 |
onsdag | 08:00 - 20:00 |
torsdag | 08:00 - 20:00 |
fredag | 08:00 - 20:00 |
lørdag | 08:00 - 20:00 |
søndag | 08:00 - 20:00 |
Excellent
Fordele: Very easy to select the vehicles
Ulemper: The price
I wasn't really expecting on a car assigned to me
Fordele: Good in mileage
Ulemper: Smell discusting, I have to take the car to car wash to get rid of the smell.
Fordele: Zero complaints!
Ulemper: All was good
Car should have been taken out of service long ago
Fordele: Service at the airport counter was professional and friendly.
Ulemper: Car had a loud rattle noise from the front suspension over every bump. Brakes would suddenly grab -- very non-linear. Cabin airflow was dismal -- even with the ventilation fan on max.
Hertz is great
Fordele: Staff and car
Ulemper: They called and cancelled my rental, making me stranded
I wasn't really expecting on a car assigned to me
Fordele: Good in mileage
Ulemper: Smell discusting, I have to take the car to car wash to get rid of the smell.
Car should have been taken out of service long ago
Fordele: Service at the airport counter was professional and friendly.
Ulemper: Car had a loud rattle noise from the front suspension over every bump. Brakes would suddenly grab -- very non-linear. Cabin airflow was dismal -- even with the ventilation fan on max.
Ulemper: They called and cancelled my rental, making me stranded
mandag | 00:01 - 23:59 |
tirsdag | 00:01 - 23:59 |
onsdag | 00:01 - 23:59 |
torsdag | 00:01 - 23:59 |
fredag | 00:01 - 23:59 |
lørdag | 00:01 - 23:59 |
søndag |
Ifølge KAYAKs brugere er de bedste biludlejningsfirmaer i Colorado Springs Lufthavn Alamo (8,7, 73 anmeldelser), Budget (8,6, 62 anmeldelser) samt Dollar (8,1, 113 anmeldelser).
Biludlejningsfirmaer, der tilbyder transport eller afhentning fra Colorado Springs Lufthavn til steder udenfor lufthavnen er Alamo, Avis, Budget, Dollar, Enterprise, Hertz og National.