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9,6
Fordele: The lady at the Tompkins Airport was fantastic. Very helpful and courteous went out of her way to sanitize my credit card before returning it to me.
Ulemper: The car was a bit dirty, Crumbs on the back seat and a hair clip in the handle. Makes me wonder how well they are being sanitized.
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6,8
Fordele: The price was affordable for a one-way rental. So much so, that I’ll still consider Hertz if/when I have a need for another one-way rental.
Ulemper: The staff at my pickup location were a bit unfriendly and bad mouthed another customer who was on the phone. At one point, one of he staff members mentioned that the last time he was in NJ (where my bf is from), that a group of black guys tried to haggle him for money in Atlantic City - just unprofessional.
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10,0
Helped me in a bind
Fordele: I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!
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8,8
Fordele: The people were friendly at the counter and took cars of my needs.
Ulemper: When I arrived there was no one at the counter to get my paperwork for me. There was only a quarter tank of gas at pick up. Airport was under construction and there was no signage on what to do to get the car..
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3,6
Fordele: Agent was very helpful
Ulemper: Cost of the rental I wanted to rent another car with a drop off at another airport out of state. I was quested $1000.00 for the rental. I would love for a management person to discuss this with me. 843-215-7034 Gil cushing
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10,0
Fordele: Great staff
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10,0
Fordele: vehicle type and having had a choice, friendly staff in Elmira NY
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9,2
Ford Excursion Not Bad, But Not Great
Fordele: It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model. Nice power for such a large vehicle. Fairly easy for me to maneuver. As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site. The staff was awesome in answering my many calls to ask specific questions about the vehicle.
Ulemper: Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.
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9,2
No cars available at desk
Fordele: Got on line and booked through Kayak, they gave me a car.
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6,8
Fordele: El precio era asequible para un alquiler de ida. Así que, que todavía consideraré Hertz cuando tenga una necesidad de hacer otro viaje.
Ulemper: El personal de mi lugar de recogida era un poco antipático y maltrataba a otro cliente que estaba al teléfono. En un momento, uno de los miembros del personal mencionó que la última vez que estaba en NJ (de donde es mi novio), que un grupo de chicos negros trató de regatear por dinero en Atlantic City - simplemente poco profesional.
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10,0
Me ayudó en un aprieto
Fordele: Me alegré mucho de encontrar un alquiler de una manera desde upstate NY hasta NH. El equipo de Hertz fue cortés y no tuve que esperar mucho. Me dieron un encantador Kia Optima para mi rwntal. Era tan cómodo para mi viaje de 8 horas. Gracias Hertz!!
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8,8
Fordele: La gente era amable en el mostrador y tomó coches de mis necesidades.
Ulemper: Cuando llegué no había nadie en el mostrador para conseguir mi papeleo. Sólo había un cuarto de depósito de gas en la recogida. El aeropuerto estaba en construcción y no había señales sobre qué hacer para conseguir el coche.
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9,6
Fordele: The lady at the Tompkins Airport was fantastic. Very helpful and courteous went out of her way to sanitize my credit card before returning it to me.
Ulemper: The car was a bit dirty, Crumbs on the back seat and a hair clip in the handle. Makes me wonder how well they are being sanitized.
anmeldelse fra
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10,0
Helped me in a bind
Fordele: I was greatful to find a one way rental from upstate NY to NH. The Hertz team was courteous and I didn't have to wait long. I got a lovely Kia Optima for my rwntal. It was so comfortable for my 8 hour drive. Thanks Hertz!!
anmeldelse fra
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8,8
Fordele: The people were friendly at the counter and took cars of my needs.
Ulemper: When I arrived there was no one at the counter to get my paperwork for me. There was only a quarter tank of gas at pick up. Airport was under construction and there was no signage on what to do to get the car..
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10,0
Fordele: Great staff
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10,0
Fordele: vehicle type and having had a choice, friendly staff in Elmira NY
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9,2
Ford Excursion Not Bad, But Not Great
Fordele: It was relatively roomy for 6 people, one of which was under 6' tall. No room in the back for much more than a couple of bags. Third row had to climb out over the second row seats, but, that is to be expected. Would be nice to have power for recharging devices in a more convenient location, too. Interior amenities were lacking- clearly the base model. Nice power for such a large vehicle. Fairly easy for me to maneuver. As for booking, seemed to be a disconnect between the local office and the internet. Called the local office, they said they didn't have a vehicle, but then I was able to book one online through a proxy site. The staff was awesome in answering my many calls to ask specific questions about the vehicle.
Ulemper: Dropping off was a bit contentious, as there was no representative available at 9PM Sunday evening. Not a huge deal, but, I had to figure out some details on my own.
anmeldelse fra
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9,2
No cars available at desk
Fordele: Got on line and booked through Kayak, they gave me a car.
anmeldelse fra
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10,0
Me ayudó en un aprieto
Fordele: Me alegré mucho de encontrar un alquiler de una manera desde upstate NY hasta NH. El equipo de Hertz fue cortés y no tuve que esperar mucho. Me dieron un encantador Kia Optima para mi rwntal. Era tan cómodo para mi viaje de 8 horas. Gracias Hertz!!
anmeldelse fra
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8,8
Fordele: La gente era amable en el mostrador y tomó coches de mis necesidades.
Ulemper: Cuando llegué no había nadie en el mostrador para conseguir mi papeleo. Sólo había un cuarto de depósito de gas en la recogida. El aeropuerto estaba en construcción y no había señales sobre qué hacer para conseguir el coche.
anmeldelse fra
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6,8
Fordele: The price was affordable for a one-way rental. So much so, that I’ll still consider Hertz if/when I have a need for another one-way rental.
Ulemper: The staff at my pickup location were a bit unfriendly and bad mouthed another customer who was on the phone. At one point, one of he staff members mentioned that the last time he was in NJ (where my bf is from), that a group of black guys tried to haggle him for money in Atlantic City - just unprofessional.
anmeldelse fra
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6,8
Fordele: El precio era asequible para un alquiler de ida. Así que, que todavía consideraré Hertz cuando tenga una necesidad de hacer otro viaje.
Ulemper: El personal de mi lugar de recogida era un poco antipático y maltrataba a otro cliente que estaba al teléfono. En un momento, uno de los miembros del personal mencionó que la última vez que estaba en NJ (de donde es mi novio), que un grupo de chicos negros trató de regatear por dinero en Atlantic City - simplemente poco profesional.
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