Billeje i Grand Rapids Gerald R Ford Lufthavn

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

Enterprise anmeldelser

Biludlejningssteder

Enterprise

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

5500 44th St Se

+1 833 789 0755

mandag	07:00 - 23:59
tirsdag	08:00 - 23:59
onsdag	08:00 - 23:59
torsdag	08:00 - 23:59
fredag	08:00 - 23:59
lørdag	09:00 - 21:00
søndag	08:00 - 23:59

Alle anmeldelser af Enterprise

Enterprise anmeldelser for Grand Rapids Gerald R Ford Lufthavn

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

10,0

Fordele: Everything was easy

Anmeldt d. jan. 2021

anmeldelse fra
10,0

Fordele: Staff was super nice and helpful

Ulemper: Nothing :)

Anmeldt d. jul. 2020

anmeldelse fra
10,0

Ulemper: I returned the vehicle two days early because of good weather, but I only got about a $10 credit for returning it early. The credit should have been more.

Anmeldt d. nov. 2019

anmeldelse fra
4,8

Fordele: The manager finally fixed the screw up, but it took a while.

Ulemper: I rented a sports car, meaning a Dodge Challenger or similar. When I got there, they were going to give me some mid-size 4-door. I told the employee that I paid for a sports car, and he said he knew that, but it didn’t matter because I will take what they give me and they didn’t have any available

Anmeldt d. aug. 2019

anmeldelse fra
9,6

Fordele: Staff friendly and helpful.

Anmeldt d. jul. 2019

anmeldelse fra
7,2

Ulemper: Better rate.

Anmeldt d. jul. 2019

anmeldelse fra
10,0

Fordele: Professional and friendly staff. All my Enterprise rentals have been great

Ulemper: Nothing

Anmeldt d. jun. 2019

anmeldelse fra
10,0

Fordele: Good customer service and easy to use. You

Ulemper: Can’t think of anything.

Anmeldt d. jun. 2019

anmeldelse fra
10,0

Fordele: We reserved a minivan. Young man (Lane?) behind desk was very helpful - offered to bring the minivan around for me, then came back for a different set of keys because first minivan had a greasy window. Second minivan was low mileage (7,000) and very clean. Drp off was very easy.

Anmeldt d. maj 2019

anmeldelse fra
8,0

Fordele: The staff was excellent

Ulemper: Absolutely nothing

Anmeldt d. maj 2019

anmeldelse fra
7,2

Dirty seat in back

Ulemper: The back seat was dirty. It even came off on my pants. Not sure if it was grease or what.

Anmeldt d. jan. 2018

anmeldelse fra
10,0

Easy & convenient

Fordele: My husband picked it up while I was at work even though we still have different last names. I was able to drive the car too without paying extra. The car was very new and clean!

Anmeldt d. sep. 2017

anmeldelse fra

10,0

Fordele: Everything was easy

Anmeldt d. jan. 2021

anmeldelse fra
10,0

Fordele: Staff was super nice and helpful

Ulemper: Nothing :)

Anmeldt d. jul. 2020

anmeldelse fra
10,0

Ulemper: I returned the vehicle two days early because of good weather, but I only got about a $10 credit for returning it early. The credit should have been more.

Anmeldt d. nov. 2019

anmeldelse fra
9,6

Fordele: Staff friendly and helpful.

Anmeldt d. jul. 2019

anmeldelse fra
10,0

Fordele: Professional and friendly staff. All my Enterprise rentals have been great

Ulemper: Nothing

Anmeldt d. jun. 2019

anmeldelse fra
10,0

Fordele: Good customer service and easy to use. You

Ulemper: Can’t think of anything.

Anmeldt d. jun. 2019

anmeldelse fra
10,0

Fordele: We reserved a minivan. Young man (Lane?) behind desk was very helpful - offered to bring the minivan around for me, then came back for a different set of keys because first minivan had a greasy window. Second minivan was low mileage (7,000) and very clean. Drp off was very easy.

Anmeldt d. maj 2019

anmeldelse fra
10,0

Easy & convenient

Fordele: My husband picked it up while I was at work even though we still have different last names. I was able to drive the car too without paying extra. The car was very new and clean!

Anmeldt d. sep. 2017

anmeldelse fra

7,2

Ulemper: Better rate.

Anmeldt d. jul. 2019

anmeldelse fra
8,0

Fordele: The staff was excellent

Ulemper: Absolutely nothing

Anmeldt d. maj 2019

anmeldelse fra
7,2

Dirty seat in back

Ulemper: The back seat was dirty. It even came off on my pants. Not sure if it was grease or what.

Anmeldt d. jan. 2018

anmeldelse fra

4,8

Fordele: The manager finally fixed the screw up, but it took a while.

Ulemper: I rented a sports car, meaning a Dodge Challenger or similar. When I got there, they were going to give me some mid-size 4-door. I told the employee that I paid for a sports car, and he said he knew that, but it didn’t matter because I will take what they give me and they didn’t have any available

Anmeldt d. aug. 2019

anmeldelse fra

Rangeret #2

National

8,9 Fantastisk (12 anmeldelser)

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

National anmeldelser

Biludlejningssteder

National

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

5500 44th St Se

+1 844 841 7838

mandag	07:00 - 23:59
tirsdag	07:00 - 23:59
onsdag	08:00 - 23:59
torsdag	08:00 - 23:59
fredag	08:00 - 23:59
lørdag	08:00 - 23:59
søndag	07:00 - 23:59

Alle anmeldelser af National

National anmeldelser for Grand Rapids Gerald R Ford Lufthavn

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

8,0

Fordele: Drop off was easy

Ulemper: Pick up took 45 minutes because understaffed at the counter

Anmeldt d. jun. 2019

anmeldelse fra
6,8

Fordele: Roomy

Ulemper: The car stunk of cigarettes, windshield wipers were horrible in the rain and the shuttle staff upon dropoff were rude. The streaking impaired visibility to the point of me pulling over to wait out the storm. Not everyone is from the surrounding area, patient shuttle staff would help.

Anmeldt d. jun. 2019

anmeldelse fra
8,0

Nice vehicle

Fordele: Rented a mini van for a family trip. Had a dodge caravan which was a nice car, well maintained and comfortable. Good gas mileage considering the size of the vehicle.

Ulemper: Limited pick up and drop off staffing. Counter opened late while we waited. Also felt the add on charges brought the price up quite a bit.

Anmeldt d. aug. 2018

anmeldelse fra
10,0

Great and fast

Fordele: Friendliness and customer service was great

Ulemper: Cost but who does?

Anmeldt d. jun. 2018

anmeldelse fra
7,2

Good Price - Bad service

Ulemper: I ordered a small SUV which wasn't available. National agent gave me a large NEW SUV and LYING said will all the updates it was great on gas mileage. After an hour was already down 1/4 tank. Played with the buttons and found instead of 30mpg the other would have gotten, I was getting 17mpg. I had 700 miles to drive. Called National and was told to go to nearest airport to exchange. Filled up gas outside of airport (1/2 hour out of way) and called to ask where to park to transfer items to new car. National desk rep said they would not exchange. Would end rental and rent me a new car. I would have to pay for BOTH! After a full on rant by me, the rep finally agreed to give me a tank of gas. Never National again!!

Anmeldt d. jun. 2018

anmeldelse fra
7,6

Not particularly clean

Fordele: Easy pick up and reasonable good rate.

Ulemper: Car was not very clean, windows streaked and back exterior filthy. The car was clean inside at least.

Anmeldt d. nov. 2017

anmeldelse fra
10,0

As advertised

Fordele: Counter was open and car available despite my plane being delayed until after midnight.

Anmeldt d. apr. 2017

anmeldelse fra
10,0

Perfect, worry free.

Fordele: Car was sporty, clean, and not even broke in with 8k miles. Terrific rental experience.

Anmeldt d. jan. 2017

anmeldelse fra
10,0

Fordele: Lots of room in this Dodge Journey

Ulemper: A little hard to figure out how to work the touch screen for regulating heat, etc.

Anmeldt d. jan. 2017

anmeldelse fra
9,6

Fordele: Great car, easy pick up and drop off

Ulemper: Booster seat rental way over priced

Anmeldt d. aug. 2016

anmeldelse fra

10,0

Great and fast

Fordele: Friendliness and customer service was great

Ulemper: Cost but who does?

Anmeldt d. jun. 2018

anmeldelse fra
10,0

As advertised

Fordele: Counter was open and car available despite my plane being delayed until after midnight.

Anmeldt d. apr. 2017

anmeldelse fra
10,0

Perfect, worry free.

Fordele: Car was sporty, clean, and not even broke in with 8k miles. Terrific rental experience.

Anmeldt d. jan. 2017

anmeldelse fra
10,0

Fordele: Lots of room in this Dodge Journey

Ulemper: A little hard to figure out how to work the touch screen for regulating heat, etc.

Anmeldt d. jan. 2017

anmeldelse fra
9,6

Fordele: Great car, easy pick up and drop off

Ulemper: Booster seat rental way over priced

Anmeldt d. aug. 2016

anmeldelse fra

8,0

Fordele: Drop off was easy

Ulemper: Pick up took 45 minutes because understaffed at the counter

Anmeldt d. jun. 2019

anmeldelse fra
6,8

Fordele: Roomy

Ulemper: The car stunk of cigarettes, windshield wipers were horrible in the rain and the shuttle staff upon dropoff were rude. The streaking impaired visibility to the point of me pulling over to wait out the storm. Not everyone is from the surrounding area, patient shuttle staff would help.

Anmeldt d. jun. 2019

anmeldelse fra
8,0

Nice vehicle

Fordele: Rented a mini van for a family trip. Had a dodge caravan which was a nice car, well maintained and comfortable. Good gas mileage considering the size of the vehicle.

Ulemper: Limited pick up and drop off staffing. Counter opened late while we waited. Also felt the add on charges brought the price up quite a bit.

Anmeldt d. aug. 2018

anmeldelse fra
7,2

Good Price - Bad service

Ulemper: I ordered a small SUV which wasn't available. National agent gave me a large NEW SUV and LYING said will all the updates it was great on gas mileage. After an hour was already down 1/4 tank. Played with the buttons and found instead of 30mpg the other would have gotten, I was getting 17mpg. I had 700 miles to drive. Called National and was told to go to nearest airport to exchange. Filled up gas outside of airport (1/2 hour out of way) and called to ask where to park to transfer items to new car. National desk rep said they would not exchange. Would end rental and rent me a new car. I would have to pay for BOTH! After a full on rant by me, the rep finally agreed to give me a tank of gas. Never National again!!

Anmeldt d. jun. 2018

anmeldelse fra
7,6

Not particularly clean

Fordele: Easy pick up and reasonable good rate.

Ulemper: Car was not very clean, windows streaked and back exterior filthy. The car was clean inside at least.

Anmeldt d. nov. 2017

anmeldelse fra

Rangeret #3

Alamo

8,6 Fantastisk (80 anmeldelser)

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

Alamo anmeldelser

Biludlejningssteder

Alamo

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

5500 44th St Se

+1 844 841 7839

mandag	07:00 - 23:59
tirsdag	08:00 - 23:59
onsdag	08:00 - 23:59
torsdag	08:00 - 23:59
fredag	08:00 - 23:59
lørdag	09:00 - 21:00
søndag	08:00 - 23:59

Alle anmeldelser af Alamo

Alamo anmeldelser for Grand Rapids Gerald R Ford Lufthavn

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

9,6

Fordele: The staff at both GRR and MCO were great. The vehicle ran awesome

Ulemper: all went well. thank you.

Anmeldt d. mar. 2020

anmeldelse fra
9,6

Fordele: The drop off was super easy.

Ulemper: I think I was fooled into paying that ~$23 for a car with gas. I did not use very much gas at all in the <24hrs that I had the car and the gas prices were so cheap in Michigan. I honestly probably used less than $8 worth of gas. I am from California so I did not know any better, I guess.

Anmeldt d. jan. 2020

anmeldelse fra
10,0

Fordele: Fairly easy access and drop off. Got a nice car at a reasonable rate and staff was capable and friendly.

Ulemper: Only wish drop off access was after passenger drop off area so you would not have to drive around the airport loop after dropping off luggage and other passengers.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Friendly staff

Ulemper: Signage

Anmeldt d. okt. 2019

anmeldelse fra
10,0

Fordele: Free upgrade

Anmeldt d. okt. 2019

anmeldelse fra
5,6

Ulemper: Sharing the same counter space with another rental company...the other brand had a huge back-lit sign and Alamo had a small square sign placed atop the other sign that you had to know was there to see if you are new to this airport and were looking for the Alamo rental counter.

Anmeldt d. sep. 2019

anmeldelse fra
9,6

Ulemper: Friendly staff and clear car with easy pickup/drop off

Anmeldt d. sep. 2019

anmeldelse fra
4,8

Ulemper: The car was dirty and in poor condition.

Anmeldt d. aug. 2019

anmeldelse fra
10,0

Fordele: Staff was friendly. Drop-off was super-easy

Ulemper: I wish there were recycling bins at drop off.

Anmeldt d. aug. 2019

anmeldelse fra
8,8

Fordele: The Cadillac was all that I hoped it would be.

Ulemper: This rental was quite expensive.

Anmeldt d. mar. 2019

anmeldelse fra
7,2

Ulemper: Smaller suv that gets better mileage. Wanted a RAV4. Ended up with again boat

Anmeldt d. mar. 2019

anmeldelse fra
10,0

Super Trip

Fordele: Super price and a really nice lmpala. It was only for a one day trip from miching to Florida but a excellent trip.

Anmeldt d. nov. 2018

anmeldelse fra

9,6

Fordele: The staff at both GRR and MCO were great. The vehicle ran awesome

Ulemper: all went well. thank you.

Anmeldt d. mar. 2020

anmeldelse fra
9,6

Fordele: The drop off was super easy.

Ulemper: I think I was fooled into paying that ~$23 for a car with gas. I did not use very much gas at all in the <24hrs that I had the car and the gas prices were so cheap in Michigan. I honestly probably used less than $8 worth of gas. I am from California so I did not know any better, I guess.

Anmeldt d. jan. 2020

anmeldelse fra
10,0

Fordele: Fairly easy access and drop off. Got a nice car at a reasonable rate and staff was capable and friendly.

Ulemper: Only wish drop off access was after passenger drop off area so you would not have to drive around the airport loop after dropping off luggage and other passengers.

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Friendly staff

Ulemper: Signage

Anmeldt d. okt. 2019

anmeldelse fra
10,0

Fordele: Free upgrade

Anmeldt d. okt. 2019

anmeldelse fra
9,6

Ulemper: Friendly staff and clear car with easy pickup/drop off

Anmeldt d. sep. 2019

anmeldelse fra
10,0

Fordele: Staff was friendly. Drop-off was super-easy

Ulemper: I wish there were recycling bins at drop off.

Anmeldt d. aug. 2019

anmeldelse fra
8,8

Fordele: The Cadillac was all that I hoped it would be.

Ulemper: This rental was quite expensive.

Anmeldt d. mar. 2019

anmeldelse fra
10,0

Super Trip

Fordele: Super price and a really nice lmpala. It was only for a one day trip from miching to Florida but a excellent trip.

Anmeldt d. nov. 2018

anmeldelse fra

7,2

Ulemper: Smaller suv that gets better mileage. Wanted a RAV4. Ended up with again boat

Anmeldt d. mar. 2019

anmeldelse fra

5,6

Ulemper: Sharing the same counter space with another rental company...the other brand had a huge back-lit sign and Alamo had a small square sign placed atop the other sign that you had to know was there to see if you are new to this airport and were looking for the Alamo rental counter.

Anmeldt d. sep. 2019

anmeldelse fra
4,8

Ulemper: The car was dirty and in poor condition.

Anmeldt d. aug. 2019

anmeldelse fra

Rangeret #4

Budget

8,4 Fantastisk (74 anmeldelser)

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

Budget anmeldelser

Biludlejningssteder

Budget

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

5500 44th Street Se Unit 9

+1 616 233 6336

mandag	08:00 - 23:30
tirsdag	08:00 - 23:30
onsdag	08:00 - 23:30
torsdag	08:00 - 23:30
fredag	08:00 - 23:30
lørdag	08:00 - 23:30
søndag	08:00 - 23:30

Alle anmeldelser af Budget

Budget anmeldelser for Grand Rapids Gerald R Ford Lufthavn

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

10,0

Fordele: Yes

Anmeldt d. nov. 2020

anmeldelse fra
6,0

Ulemper: Tried to rent a car with high mpg. They gave me a different car with lower mpg.

Anmeldt d. sep. 2020

anmeldelse fra
4,4

Fordele: Everything besides being charged 216 extra

Ulemper: Not being charged extra money for no reason

Anmeldt d. maj 2020

anmeldelse fra
2,0

Fordele: the staff was NOT HELPFUL. In fact they told me some untruths....at all locations the insurance for the car was billed to my cc... the same credit card they would not accept.... I am still waiting for a refund

Ulemper: The attitude of the Gerald Ford airport ..... you have forever lost a customer of Budget and Avis. I used to rent Avis every week of the year for business.... never again.

Anmeldt d. jan. 2020

anmeldelse fra
7,2

Ulemper: Car was covered in salt, needed wash

Anmeldt d. dec. 2019

anmeldelse fra
10,0

Fordele: Staff was very friendly and helpful. Pickup and drop off went smoothly

Anmeldt d. okt. 2019

anmeldelse fra
4,0

Fordele: First car had a flat tire, changed it and took the second car home for the night.Next morning after a an hour of driving check engine light came on. Had to change the car again in Lansing MI Both customer service personnel at Grand Rapids and Lansing were great help they got me back on the road.

Ulemper: Mechanical good cars ??

Anmeldt d. okt. 2019

anmeldelse fra
9,2

Fordele: Everyone helpful and courteous.

Ulemper: Budget counter was closed. You were using Avis counter "next door" with only ONE (!) Budget person at the counter...on July 4th weekend. Really? She was very nice, helpful and knowledgeable, but definitely needed back-up.

Anmeldt d. jul. 2019

anmeldelse fra
10,0

Quick and easy

Fordele: Everyone was super nice. Directions were good. Return was easy.

Anmeldt d. nov. 2018

anmeldelse fra
10,0

Altima in GR

Fordele: My flight was cancelled and I needed a rental right away. Budget was there for me with a nice clean vehicle and friendly service. The gentleman attendant was very helpful and polite. I was out to the lot in record time and would recommend Budget to my friends and family. Thank you for great service and value. Jean

Ulemper: Clean car, fast service, great value.

Anmeldt d. sep. 2018

anmeldelse fra
6,8

Fordele: Easy drop off

Ulemper: Car smelled like cigar/cigarette smoke No-one at budget counter, had to wait at Avis counter

Anmeldt d. aug. 2018

anmeldelse fra
10,0

Fordele: It was received in seconds and all exactly as represented, It made our day

Anmeldt d. jul. 2018

anmeldelse fra

10,0

Fordele: Yes

Anmeldt d. nov. 2020

anmeldelse fra
10,0

Fordele: Staff was very friendly and helpful. Pickup and drop off went smoothly

Anmeldt d. okt. 2019

anmeldelse fra
9,2

Fordele: Everyone helpful and courteous.

Ulemper: Budget counter was closed. You were using Avis counter "next door" with only ONE (!) Budget person at the counter...on July 4th weekend. Really? She was very nice, helpful and knowledgeable, but definitely needed back-up.

Anmeldt d. jul. 2019

anmeldelse fra
10,0

Quick and easy

Fordele: Everyone was super nice. Directions were good. Return was easy.

Anmeldt d. nov. 2018

anmeldelse fra
10,0

Altima in GR

Fordele: My flight was cancelled and I needed a rental right away. Budget was there for me with a nice clean vehicle and friendly service. The gentleman attendant was very helpful and polite. I was out to the lot in record time and would recommend Budget to my friends and family. Thank you for great service and value. Jean

Ulemper: Clean car, fast service, great value.

Anmeldt d. sep. 2018

anmeldelse fra
10,0

Fordele: It was received in seconds and all exactly as represented, It made our day

Anmeldt d. jul. 2018

anmeldelse fra

7,2

Ulemper: Car was covered in salt, needed wash

Anmeldt d. dec. 2019

anmeldelse fra
6,8

Fordele: Easy drop off

Ulemper: Car smelled like cigar/cigarette smoke No-one at budget counter, had to wait at Avis counter

Anmeldt d. aug. 2018

anmeldelse fra

6,0

Ulemper: Tried to rent a car with high mpg. They gave me a different car with lower mpg.

Anmeldt d. sep. 2020

anmeldelse fra
4,4

Fordele: Everything besides being charged 216 extra

Ulemper: Not being charged extra money for no reason

Anmeldt d. maj 2020

anmeldelse fra
2,0

Fordele: the staff was NOT HELPFUL. In fact they told me some untruths....at all locations the insurance for the car was billed to my cc... the same credit card they would not accept.... I am still waiting for a refund

Ulemper: The attitude of the Gerald Ford airport ..... you have forever lost a customer of Budget and Avis. I used to rent Avis every week of the year for business.... never again.

Anmeldt d. jan. 2020

anmeldelse fra
4,0

Fordele: First car had a flat tire, changed it and took the second car home for the night.Next morning after a an hour of driving check engine light came on. Had to change the car again in Lansing MI Both customer service personnel at Grand Rapids and Lansing were great help they got me back on the road.

Ulemper: Mechanical good cars ??

Anmeldt d. okt. 2019

anmeldelse fra

Rangeret #5

Hertz

8,4 Fantastisk (79 anmeldelser)

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

Hertz anmeldelser

Biludlejningssteder

Hertz

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

5500 44th Street Se Unit 4

+1 616 233 6353

mandag	08:00 - 23:59
tirsdag	08:00 - 23:59
onsdag	08:00 - 23:59
torsdag	08:00 - 23:59
fredag	08:00 - 23:59
lørdag	08:00 - 23:30
søndag	08:00 - 23:59

Alle anmeldelser af Hertz

Hertz anmeldelser for Grand Rapids Gerald R Ford Lufthavn

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

8,8

Fordele: The impala was very comfortable, quiet and good on gas

Ulemper: I thought it was expensive for a 5 day rental

Anmeldt d. aug. 2018

anmeldelse fra
4,0

Ulemper: I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...

Anmeldt d. jul. 2018

anmeldelse fra
7,6

An OK substitute

Fordele: The minivan fit seven passengers so it worked for our trip but I booked a large SUV which was damaged before our arrival so we were given a minivan in its place.

Ulemper: I was surprised at the poor quality of a nearly brand new minivan compared to our personal 2005 Odyssey with over 130k miles. I'd have much rather driven our older minivan. This vehicle worked for our needs but that was about it. Very insecure on curvy roads and cheap materials that I was concerned would break.

Anmeldt d. jul. 2018

anmeldelse fra
8,0

Fordele: very easy and straightforward to pick up and return rental car was clean

Ulemper: the steering of the car we got (nissan versa) was wobbly, like the alignment was off or something

Anmeldt d. jul. 2018

anmeldelse fra
8,0

Extra hidden fees

Fordele: Car was very nice.

Ulemper: Othee charges, such as extra fees, were added that weren’t on the original add. I thought the car was paid for when I booked in line. Not! I was also charged airline fees when I asked if they did airline miles. Too many hidden extra fees if you ask or decline certain items.

Anmeldt d. jun. 2018

anmeldelse fra
2,0

ripped off

Ulemper: HERTZ at GRR DID NOT HAVE MY RESERVATION> I ENDED UP HAVING TO PAY FOR THIS, and had to PAY AVIS for the car they rented me when HERTZ turned me away.I demand a refund.

Anmeldt d. apr. 2018

anmeldelse fra
5,6

Poor and Misleading Service

Ulemper: We specifically asked the people at he desk for 4 wheel drive as we were not used to driving in the snow, This is not what we were given despite them agreeing, We found that wheels would slip out even on the driveway. The agent that checked us in was unfriendly when we tried to ask questions, it felt like we was reading off automated answers and was incredibly frustrating. I will be renting wil a different company in the future.

Anmeldt d. jan. 2018

anmeldelse fra
2,8

A broken experience

Ulemper: 1. The assigned car was very dirty inside. Stains and stickiness everywhere. Floors muddy (it was snowing the day before the pick up). 2. Although i paid for full tank the car I was assigned at the pick-up was 3/4 full 3. Limited alternative clean options so I had to downgrade to a smaller car that was clean enough and available, but did not get refunded. They gave me a 20 USD coupon for my next HERTZ rental. Like I am going to have a next one ?!! Wasted an hour almost from my travel time.

Anmeldt d. jan. 2018

anmeldelse fra
4,0

Ulemper: Car was very dirty. The windshield washing fluid leaked through the roof in the car when trying to use the rear window cleaning. The car was not cleaned before I received it and had large muddy dog prints on the carpets. The hertz agent didn't seem to care about the issues when I dropped the vehicle off.

Anmeldt d. jan. 2018

anmeldelse fra
5,6

I have rented from Hertz in the past. This time the car was really dir

Fordele: I have rented from Hertz in the past. This time the car was really dirty inside and out. It was a little bit disappointing but with the freezing cold temperatures I suppose it is what it is.

Ulemper: The car was not clean. It was comfortable and I did appreciate that.

Anmeldt d. jan. 2018

anmeldelse fra
8,0

Fordele: Good customer service.

Anmeldt d. dec. 2017

anmeldelse fra
6,8

We had to drive two cars back to the airport did to low tire pressure.

Ulemper: It was 6 degrees outside and as we drive out the airport twice we the Tire low pressure light came on. Finally the third car was okay. Why don’t they fill tires upon returns???

Anmeldt d. dec. 2017

anmeldelse fra

8,8

Fordele: The impala was very comfortable, quiet and good on gas

Ulemper: I thought it was expensive for a 5 day rental

Anmeldt d. aug. 2018

anmeldelse fra

7,6

An OK substitute

Fordele: The minivan fit seven passengers so it worked for our trip but I booked a large SUV which was damaged before our arrival so we were given a minivan in its place.

Ulemper: I was surprised at the poor quality of a nearly brand new minivan compared to our personal 2005 Odyssey with over 130k miles. I'd have much rather driven our older minivan. This vehicle worked for our needs but that was about it. Very insecure on curvy roads and cheap materials that I was concerned would break.

Anmeldt d. jul. 2018

anmeldelse fra
8,0

Fordele: very easy and straightforward to pick up and return rental car was clean

Ulemper: the steering of the car we got (nissan versa) was wobbly, like the alignment was off or something

Anmeldt d. jul. 2018

anmeldelse fra
8,0

Extra hidden fees

Fordele: Car was very nice.

Ulemper: Othee charges, such as extra fees, were added that weren’t on the original add. I thought the car was paid for when I booked in line. Not! I was also charged airline fees when I asked if they did airline miles. Too many hidden extra fees if you ask or decline certain items.

Anmeldt d. jun. 2018

anmeldelse fra
8,0

Fordele: Good customer service.

Anmeldt d. dec. 2017

anmeldelse fra
6,8

We had to drive two cars back to the airport did to low tire pressure.

Ulemper: It was 6 degrees outside and as we drive out the airport twice we the Tire low pressure light came on. Finally the third car was okay. Why don’t they fill tires upon returns???

Anmeldt d. dec. 2017

anmeldelse fra

4,0

Ulemper: I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...

Anmeldt d. jul. 2018

anmeldelse fra
2,0

ripped off

Ulemper: HERTZ at GRR DID NOT HAVE MY RESERVATION> I ENDED UP HAVING TO PAY FOR THIS, and had to PAY AVIS for the car they rented me when HERTZ turned me away.I demand a refund.

Anmeldt d. apr. 2018

anmeldelse fra
5,6

Poor and Misleading Service

Ulemper: We specifically asked the people at he desk for 4 wheel drive as we were not used to driving in the snow, This is not what we were given despite them agreeing, We found that wheels would slip out even on the driveway. The agent that checked us in was unfriendly when we tried to ask questions, it felt like we was reading off automated answers and was incredibly frustrating. I will be renting wil a different company in the future.

Anmeldt d. jan. 2018

anmeldelse fra
2,8

A broken experience

Ulemper: 1. The assigned car was very dirty inside. Stains and stickiness everywhere. Floors muddy (it was snowing the day before the pick up). 2. Although i paid for full tank the car I was assigned at the pick-up was 3/4 full 3. Limited alternative clean options so I had to downgrade to a smaller car that was clean enough and available, but did not get refunded. They gave me a 20 USD coupon for my next HERTZ rental. Like I am going to have a next one ?!! Wasted an hour almost from my travel time.

Anmeldt d. jan. 2018

anmeldelse fra
4,0

Ulemper: Car was very dirty. The windshield washing fluid leaked through the roof in the car when trying to use the rear window cleaning. The car was not cleaned before I received it and had large muddy dog prints on the carpets. The hertz agent didn't seem to care about the issues when I dropped the vehicle off.

Anmeldt d. jan. 2018

anmeldelse fra
5,6

I have rented from Hertz in the past. This time the car was really dir

Fordele: I have rented from Hertz in the past. This time the car was really dirty inside and out. It was a little bit disappointing but with the freezing cold temperatures I suppose it is what it is.

Ulemper: The car was not clean. It was comfortable and I did appreciate that.

Anmeldt d. jan. 2018

anmeldelse fra

Rangeret #6

Avis

8,2 Fantastisk (39 anmeldelser)

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

Avis anmeldelser

Biludlejningssteder

Avis

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

5500 44th Street Southeast - Unit 9

+1 616 233 6330

mandag	08:00 - 23:30
tirsdag	08:00 - 23:30
onsdag	08:00 - 23:30
torsdag	08:00 - 23:30
fredag	08:00 - 23:30
lørdag	08:00 - 23:30
søndag	08:00 - 23:30

Alle anmeldelser af Avis

Avis anmeldelser for Grand Rapids Gerald R Ford Lufthavn

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

10,0

Fordele: The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.

Ulemper: Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.

Anmeldt d. mar. 2020

anmeldelse fra
6,4

Ulemper: I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customers

Anmeldt d. feb. 2020

anmeldelse fra
2,0

Fordele: I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on me

Ulemper: Everything

Anmeldt d. dec. 2019

anmeldelse fra
7,2

Fordele: Car was clean, no issues, booking on line was easy

Ulemper: Pick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.

Anmeldt d. dec. 2019

anmeldelse fra
6,0

Fordele: Car was clean, drop off was normal

Ulemper: I got upsold into a GMC Terrain by the guy at the desk... and it’s got a ridiculous gear shift. I should have stuck with what I ordered.

Anmeldt d. jul. 2019

anmeldelse fra
5,6

Ulemper: They had no cars ready when we arrived .Even though we reserved a car for an earlier pick-up time.There were 8 other customers with the same problem waiting ahead of us.

Anmeldt d. aug. 2018

anmeldelse fra
10,0

Davis was A plus

Fordele: Service online and in person plus plus plus plus plus

Anmeldt d. okt. 2017

anmeldelse fra
10,0

Fordele: Rate

Anmeldt d. sep. 2017

anmeldelse fra
2,0

Mis-told

Ulemper: I was told that I had to purchase the fuel coverage, which was news to me. I've always declined the fuel, bc I fill it up myself all the time. After telling the Agent in Grand Rapids many times I didn't want it, he said I had no choice and when I filled it up to bring my receipt up in returning the CAR, which didn't make sense. When I returned the car in Battle Creek, I told the Agent and she was dumbfounded and said they should have done that in the first place. This was a terrible experience.

Anmeldt d. jun. 2017

anmeldelse fra
9,6

Beautiful car

Fordele: Easy pick up and drop off. Beautiful car for intermediate... a Chevy Malibu. Ran great, very clean and in great shape.

Anmeldt d. dec. 2016

anmeldelse fra
10,0

Fordele: Friendly helpful staff, great car

Ulemper: No complaints

Anmeldt d. aug. 2016

anmeldelse fra
7,2

Fordele: Car was fine. Clean and in good working order. No complaints.

Ulemper: Price was high. Turning in car at Dubuque, Iowa airport was difficult. Drop off lot was recently relocated and not enough information given on where the new location was. No signs in parking lot. No one answered any phone calls. Good thing the airport is small - we just went inside and asked Avis clerk. She was a nice person - said lots of people are having trouble finding the new return location. Is it too complicated to put a sign in the parking lot??

Anmeldt d. jul. 2016

anmeldelse fra

10,0

Fordele: The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.

Ulemper: Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.

Anmeldt d. mar. 2020

anmeldelse fra
10,0

Davis was A plus

Fordele: Service online and in person plus plus plus plus plus

Anmeldt d. okt. 2017

anmeldelse fra
10,0

Fordele: Rate

Anmeldt d. sep. 2017

anmeldelse fra
9,6

Beautiful car

Fordele: Easy pick up and drop off. Beautiful car for intermediate... a Chevy Malibu. Ran great, very clean and in great shape.

Anmeldt d. dec. 2016

anmeldelse fra
10,0

Fordele: Friendly helpful staff, great car

Ulemper: No complaints

Anmeldt d. aug. 2016

anmeldelse fra

7,2

Fordele: Car was clean, no issues, booking on line was easy

Ulemper: Pick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.

Anmeldt d. dec. 2019

anmeldelse fra
7,2

Fordele: Car was fine. Clean and in good working order. No complaints.

Ulemper: Price was high. Turning in car at Dubuque, Iowa airport was difficult. Drop off lot was recently relocated and not enough information given on where the new location was. No signs in parking lot. No one answered any phone calls. Good thing the airport is small - we just went inside and asked Avis clerk. She was a nice person - said lots of people are having trouble finding the new return location. Is it too complicated to put a sign in the parking lot??

Anmeldt d. jul. 2016

anmeldelse fra

6,4

Ulemper: I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customers

Anmeldt d. feb. 2020

anmeldelse fra
2,0

Fordele: I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on me

Ulemper: Everything

Anmeldt d. dec. 2019

anmeldelse fra
6,0

Fordele: Car was clean, drop off was normal

Ulemper: I got upsold into a GMC Terrain by the guy at the desk... and it’s got a ridiculous gear shift. I should have stuck with what I ordered.

Anmeldt d. jul. 2019

anmeldelse fra
5,6

Ulemper: They had no cars ready when we arrived .Even though we reserved a car for an earlier pick-up time.There were 8 other customers with the same problem waiting ahead of us.

Anmeldt d. aug. 2018

anmeldelse fra
2,0

Mis-told

Ulemper: I was told that I had to purchase the fuel coverage, which was news to me. I've always declined the fuel, bc I fill it up myself all the time. After telling the Agent in Grand Rapids many times I didn't want it, he said I had no choice and when I filled it up to bring my receipt up in returning the CAR, which didn't make sense. When I returned the car in Battle Creek, I told the Agent and she was dumbfounded and said they should have done that in the first place. This was a terrible experience.

Anmeldt d. jun. 2017

anmeldelse fra

Rangeret #7

Dollar

7,8 God (54 anmeldelser)

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

Dollar anmeldelser

Biludlejningssteder

Dollar

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

5500 44th Street Se

+1 866 434 2226

mandag	08:00 - 23:59
tirsdag	08:00 - 23:59
onsdag	08:00 - 23:59
torsdag	08:00 - 23:59
fredag	08:00 - 23:59
lørdag	08:00 - 23:30
søndag	08:00 - 23:59

Alle anmeldelser af Dollar

Dollar anmeldelser for Grand Rapids Gerald R Ford Lufthavn

De seneste anmeldelser

Alle anmeldelser
Positive
Neutrale
Negative

9,6

Fordele: Very friendly

Anmeldt d. okt. 2020

anmeldelse fra
2,0

Fordele: I liked nothing at all

Ulemper: Poor Customer Service, from the time I got to the branch it took me 2.5 hours to actually get in my car and leave. Worst car rental company ever and I will never be renting from this company again.

Anmeldt d. okt. 2020

anmeldelse fra
5,2

Fordele: Staff was ok

Ulemper: The insurance was more than the cost of the rental per day. Not transparent costs

Anmeldt d. okt. 2020

anmeldelse fra
10,0

Fordele: Staff Friendly, drop off super easy.

Anmeldt d. okt. 2020

anmeldelse fra
5,2

Ulemper: Selected class of vehicle not available; substitute not comfortable and not fuel efficient

Anmeldt d. sep. 2020

anmeldelse fra
5,2

Ulemper: Other locations do not hand you keys to a specific car and that is what you get. Other locations say the keys are in it choose one from row (what ever row it is). I can select the car I want within what my rental was for. I was also told to write down my mileage so I could tell the check in person. Normally there is someone there to take the car from me and wish me a good day. They review the mileage themselves.

Anmeldt d. sep. 2020

anmeldelse fra
6,8

Fordele: Car was great.

Ulemper: I have been charged twice for the same rental. I am not happy.

Anmeldt d. aug. 2020

anmeldelse fra
2,0

Fordele: nothing... Dollar did not have the paid reservation, nor could they find it using the Dollar reservation number i was provided

Ulemper: they would have been aware that i actually had a rental reservation that was already paid.

Anmeldt d. jul. 2020

anmeldelse fra
10,0

Fordele: Very friendly staff, excellent service, easy drop off and pick up. Excellent value.

Ulemper: Nothing that I can think of. Everything was great.

Anmeldt d. jul. 2020

anmeldelse fra
2,0

Fordele: Nothing

Ulemper: Didn’t say they didn’t use debit cards. Drove all the way there after calling and couldn’t get a rental

Anmeldt d. jun. 2020

anmeldelse fra
7,2

Ulemper: Staff was friendly. My issue was the lack of information pertaining to using a debit card. Staff claimed it states it about 24 hr advance reservation when using a debit during the phone call. It infact does NOT...It specifies to inform the agent that you are using a debit, but not any other information. So I was dropped off to pick up the car, informed agent of the debit card, just to learn the details and have to get another ride home from the location (40 minute drive) just to have to get yet another ride back the next day.

Anmeldt d. mar. 2020

anmeldelse fra
10,0

Fordele: Loved having the rental car site so close to the terminal - this was unexpected because when I booked to car, it stated that we'd have to take a shuttle. Counter staff (Gwen) was helpful and kind.

Anmeldt d. dec. 2019

anmeldelse fra

9,6

Fordele: Very friendly

Anmeldt d. okt. 2020

anmeldelse fra
10,0

Fordele: Staff Friendly, drop off super easy.

Anmeldt d. okt. 2020

anmeldelse fra
10,0

Fordele: Very friendly staff, excellent service, easy drop off and pick up. Excellent value.

Ulemper: Nothing that I can think of. Everything was great.

Anmeldt d. jul. 2020

anmeldelse fra
10,0

Fordele: Loved having the rental car site so close to the terminal - this was unexpected because when I booked to car, it stated that we'd have to take a shuttle. Counter staff (Gwen) was helpful and kind.

Anmeldt d. dec. 2019

anmeldelse fra

6,8

Fordele: Car was great.

Ulemper: I have been charged twice for the same rental. I am not happy.

Anmeldt d. aug. 2020

anmeldelse fra
7,2

Ulemper: Staff was friendly. My issue was the lack of information pertaining to using a debit card. Staff claimed it states it about 24 hr advance reservation when using a debit during the phone call. It infact does NOT...It specifies to inform the agent that you are using a debit, but not any other information. So I was dropped off to pick up the car, informed agent of the debit card, just to learn the details and have to get another ride home from the location (40 minute drive) just to have to get yet another ride back the next day.

Anmeldt d. mar. 2020

anmeldelse fra

2,0

Fordele: I liked nothing at all

Ulemper: Poor Customer Service, from the time I got to the branch it took me 2.5 hours to actually get in my car and leave. Worst car rental company ever and I will never be renting from this company again.

Anmeldt d. okt. 2020

anmeldelse fra
5,2

Fordele: Staff was ok

Ulemper: The insurance was more than the cost of the rental per day. Not transparent costs

Anmeldt d. okt. 2020

anmeldelse fra
5,2

Ulemper: Selected class of vehicle not available; substitute not comfortable and not fuel efficient

Anmeldt d. sep. 2020

anmeldelse fra
5,2

Ulemper: Other locations do not hand you keys to a specific car and that is what you get. Other locations say the keys are in it choose one from row (what ever row it is). I can select the car I want within what my rental was for. I was also told to write down my mileage so I could tell the check in person. Normally there is someone there to take the car from me and wish me a good day. They review the mileage themselves.

Anmeldt d. sep. 2020

anmeldelse fra
2,0

Fordele: nothing... Dollar did not have the paid reservation, nor could they find it using the Dollar reservation number i was provided

Ulemper: they would have been aware that i actually had a rental reservation that was already paid.

Anmeldt d. jul. 2020

anmeldelse fra
2,0

Fordele: Nothing

Ulemper: Didn’t say they didn’t use debit cards. Drove all the way there after calling and couldn’t get a rental

Anmeldt d. jun. 2020

anmeldelse fra

Acar Auto Rental

1 sted i Grand Rapids Gerald R Ford Lufthavn

╳

Biludlejningssteder

Acar Auto Rental

Biludlejningskontorer i Grand Rapids Gerald R Ford Lufthavn

1840 Se 7th Ave

218-327-0807

Easirent

1 sted i Grand Rapids Gerald R Ford Lufthavn