Hoteller i Grand Rapids

Fordele: Great value: quality bed and linens. Well/designed, comfortable room. Flat screen TV. Wonderful cocktail hour - conplimentary food for a light dinner! Best breakfast of any chain hotel. Highly recommend this hotel!!! Cheerful, responsive staff.

Ulemper: Everything great!

Fordele: Staff was marvelous. Had 2-3 people at front desk, so no waiting. A real, free dinner with drinks. Will definitely stay here again!

Ulemper: There was dried blood on the sheets, a long red hair on the tv stand, a hair tie on the floor in the bathroom, bits of wrapping on the bathroom. Kinda gross. They changes the sheets and apologized, but no further compensation.

Fordele: Komfortable senge, rummelige værelser og lækker mad.

Ulemper: First this hotel is NOT DOWNTOWN. So the name is misleading. Second the experience we had was below par for the price and even just as a regular person staying at a hotel. This is because of the incompetent and even rude service of Ben at the front desk. While we were enjoying the hot tub with another couple at close to 10pm, a young child who was unattended PUKED in the hot tub. The other apologized to us, but Ben was rude and made no attempts to improve the situation. We headed up to our room to continue our conversation and 20 minutes later Ben came to our room and -- no joke -- threatened to call the police because four adults talking *apparently* was too loud for the Hampton. Calling the police would have been a waste of time for public servants, we didn't have loud music playing, we were simply talking at normal volume. The biohazard left unclean in the hot tub however could truly be dangerous. Not sure what they were thinking but Ben must be too immature to handle a management position on a busy weekend. It was just bizarre. Also, the front desk attendants recommended we grab a drink at the restaurant attached. We walked over to find the restaurant is closed for renovations. It's attached to the Hampton -- how could the front desk staff not have known it was closed? Then two separate times I tried to ask quick questions about transport/attractions at the front desk, but there was only one person working and she literally fielded 3 separate phone calls each time while ignoring me standing right in front of her, so I just left and googled it. We're pretty easy going people, but this was seriously way below our expectations. I would not recommend this hotel to anyone. There are so many places to stay in Grand Rapids and the city as a whole is very affordable, so steer clear of the Hampton Inn.

Fordele: Rent, moderne og komfortable.

Fordele: Totally redone so it was immaculate. Studio room + everything was perfect.

Ulemper: Weather was a factor. Got snowed in and had to stay another night with a $30 up charge.

Fordele: We liked the full kitchen. The separate sitting area. The breakfast they had in the mornings. The staff was friendly. The rooms were clean.

Ulemper: No

Fordele: Clean, new, nice room with mini kitchen.

Ulemper: n/a

Fordele: Stylish, clean, and new. The 2 staff members I spoke to were among the friendliest I have met. The extra space of a residence inn is very nice.

Ulemper: There was nothing to not like. Was about as perfect a hotel can be for a one night stay.

Fordele: Room very spacious

Ulemper: Very loud disturbance broke out in lobby and spread throughout 1st floor from 3am to 3:45 am one night

Ulemper: A bit off of the road, and therefore difficult to spot. Great in reference to the shopping nearby.

Fordele: Its clean and its a new hotel.

Ulemper: Coffee pot wasn't cleaned.

Fordele: Looked clean in the room. Nice smelling shampoo's & soaps. Nice staff. Small pool.

Ulemper: The room smelled really bad the whole time, especially when we turned the fan on. The air conditioning unit would turn "on" but would change the temperature. Woke up very hot during the night and was never able to cool the room during the whole stay even when the numbers changed. Sheets were too used and had balls on them and were rough from use. House keeping was very loud all morning.

Fordele: Cleanliness, comfort, friendliness & helpfulness of staff. We were trying to secure housing for my daughter who is relocating to the area. Would stay here again.

Fordele: The room was very clean and spacious. The staff was very friendly.

Ulemper: We left our room around noon until 4:00 p.m. and it was not cleaned by the time we got back. We called the front desk and they informed us that there was a note on our room not to clean - just empty the trash. We did not request this so not sure how that happened and even if that were the case the trash was not emptied anyway. They told us they would be up right away to clean the room but we had to go down to the lobby until that was completed. Not pleased that we had to vacate our room again. The hotel was very hard to find as well. While the address is on 28th street, it is not directly on that street. We had to go through two parking lots and around the Target store to find it. Signage is basically non-existent on 28th street (sign was so small and off the street that we missed it completely the first time by).

Fordele: Breakfast was good, the room was clean and the people very friendly. For the price I would stay there again in a heartbeat.

Fordele: Rooms are clean and housekeeping does a great job

Ulemper: Billed me wrong, even after verifying billing on check in. WiFi is weak.

Ulemper: Guess we had bad timing. I would've rated everything excellent except while we were there the blacktop was being done so we had to detour around through another hotel entrance and enter through the back way during our weekend stay, which also limited parking. It was also time for the carpets to be cleaned which was a minor inconvenience while I was trying to get ready for a wedding.

Fordele: Clean and comfortable hotel. Convenient for work.

Ulemper: Told the front desk 3 times about the personal lube and bodily fluid stains on the couch. Will be interesting to see if they actually cleaned it.

Fordele: The property was clean and nicely decorated. The breakfast was good. The location was close to the highway but far enough away from it to still provide a quiet serine atmosphere. Loved it!

Ulemper: The bar was not open.

Fordele: This hotel is a $6 Uber ride from the airport. They share a parking lot with Gipper's, a friendly bar & grill that has a full kitchen until 11 pm. The continental breakfast is typical - cereal, waffle maker, juice, coffee, bagels. Slightly larger-than-normal room with a second TV.

Fordele: Nice quiet rooms (surprising so close to highway), friendly staff, ample parking, easy to get to, close to stores and restaurants

Ulemper: The included breakfast was a bit sparse. It worked for me, but for someone with a gluten allergy, the fiancé, the options we limited (only hard boiled eggs, yogurt, and bananas)

Fordele: Clean comfortable bed. Space to spread out, dicent breakfasts

Ulemper: I could not turn a fan on