Anmelselser
Samlet vurdering
8,1
Fantastisk
Baseret på 1.509 anmeldelser
Samlet
8,1
Boarding
8,2
Comfort
7,8
Besætning
8,5
Underholdning
8,0
Mad
7,8
Information om Virgin Atlantic
| IATA-kode | VS |
|---|---|
| Flyruter | 72 |
| Populær rute | New York John F Kennedy til London Heathrow |
| Lufthavne | 30 |
| Populær lufthavn | London Heathrow |
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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3,6
Ulemper: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.
anmeldelse fra
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10,0
Courtesy
Fordele: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.
anmeldelse fra
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8,6
Fordele: Entertainment and helpful staff
Ulemper: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin
anmeldelse fra
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9,0
Fordele: Very friendly crew. The meals are good, nice variety. Hot food is hot.
Ulemper: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
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8,3
Fordele: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
Ulemper: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
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10,0
Fordele: The crew looked after us well
Ulemper: It was all good
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9,3
Fordele: such a big difference in size of aircraft, very comfortable and great crew.
anmeldelse fra
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7,6
Fordele: the crew was very polite and professional.
Ulemper: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
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10,0
Fordele: Crew was very attentive...food selection was excellent
Ulemper: Nothing
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9,0
Fordele: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Ulemper: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
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7,3
Fordele: Speedy boarding and good locker space
Ulemper: Lack of room in seat especially with seat in front reclined.
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6,3
Fordele: Nice crew
Ulemper: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
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5,0
Fordele: Crew was generally nice and caring.
Ulemper: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
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9,6
Fordele: Everything was easy
Ulemper: Business class seats are snug for big people compared to other airlines
anmeldelse fra
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9,3
Fordele: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Ulemper: Checking in bags and printing boarding passes were long unorganized lines of people
anmeldelse fra
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4,6
Fordele: Crew was nice
Ulemper: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
anmeldelse fra
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10,0
Ulemper: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
anmeldelse fra
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10,0
Fordele: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Ulemper: No. Keep up the good work!
anmeldelse fra
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10,0
Fordele: Premium economy was perfect, smaller cabin with less people, great flight.
anmeldelse fra
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8,6
Fordele: Crew was great!
Ulemper: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
anmeldelse fra
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7,0
Ulemper: Squishy space and very late flight unfortunately
anmeldelse fra
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7,6
Jhb to Lhr
Fordele: Most of it was of a reasonable standard.
Ulemper: Plane was full
anmeldelse fra
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8,3
Fordele: Great crew. Very kind and efficient.
Ulemper: American carriers seem to enjoy poor seat ergonomics.
anmeldelse fra
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10,0
Fordele: Craig in first cabin flight crew was amazing. :))))
anmeldelse fra
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9,0
Fordele: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
Ulemper: USB socket on the entertainment on both flight out and return was broken.
anmeldelse fra
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10,0
Fordele: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
anmeldelse fra
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10,0
Fordele: Excellent airline
Ulemper: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
anmeldelse fra
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10,0
Fordele: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Ulemper: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
anmeldelse fra
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5,6
Fordele: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
anmeldelse fra
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0,0
Ulemper: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
anmeldelse fra
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4,3
Ulemper: Seats were really old and outdated
anmeldelse fra
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8,0
Fordele: The food was good. The lane was comfortable
Ulemper: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
anmeldelse fra
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10,0
Fordele: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
anmeldelse fra
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9,2
Fordele: The crew were lovely and the seats were ok.
Ulemper: Not a lot to Improve on to Be fair
anmeldelse fra
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5,3
Fordele: Crew was attentive.
Ulemper: Tiny, uncomfortable seats with warn cushions.
anmeldelse fra
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5,0
Fordele: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Ulemper: Seat was shockingly small, even for economy class. TV was poor quality.
anmeldelse fra
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8,6
Fordele: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.
anmeldelse fra
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9,3
Fordele: Karl was amazing! So helpful and sweet!
Ulemper: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.
anmeldelse fra
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8,0
Fordele: Comfortable seat. Great crew!
anmeldelse fra
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8,0
Fordele: Amazing and helpful crew. Great seat.
anmeldelse fra
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7,0
Fordele: Not crowded. Crew was good.
Ulemper: Not taking a bus to board the plane.
anmeldelse fra
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7,6
Ulemper: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
anmeldelse fra
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8,3
Fordele: The crew were all excellent
Ulemper: Dinner choice was poor. Starter was just a few salad leaves.
anmeldelse fra
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8,0
Fordele: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.
anmeldelse fra
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6,3
Ulemper: My tv screen could not show the movies
anmeldelse fra
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8,3
Fordele: The crew was very good and there was enough leg room.
Ulemper: The dinner option was underwhelming.
anmeldelse fra
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10,0
Fordele: The crew on Virgin Atlantic was superb!
anmeldelse fra
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9,3
Fordele: The crew where awesome and catered to every need and requirement.
Ulemper: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.
anmeldelse fra
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8,6
Fordele: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Ulemper: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
anmeldelse fra
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8,6
Fordele: The crew was outstanding and the good choices were excellent
Ulemper: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
anmeldelse fra
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10,0
Fordele: Comfy, nice crew, attentive.
Ulemper: Nowt
anmeldelse fra
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6,0
Fordele: crew was nice
Ulemper: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
anmeldelse fra
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6,3
Fordele: It was empty so we were told we could move around in the empty seats
Ulemper: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
anmeldelse fra
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10,0
Ulemper: Nothing
anmeldelse fra
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10,0
Fordele: Excellent service!
anmeldelse fra
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6,6
Ulemper: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
anmeldelse fra
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6,0
Ulemper: There is no entertainment, not really required on a short flight but nice when offered.
anmeldelse fra
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2,0
Ulemper: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
anmeldelse fra
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9,0
Fordele: The roomie seats, the USB port, and in flight entertainment
Ulemper: Child free section
anmeldelse fra
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10,0
Ulemper: More leg room
anmeldelse fra
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10,0
Courtesy
Fordele: Although there were delays they kept us informed on a regular basis as to what to expect and seemed genuinely apologetic for any inconveniences. Boarding and deplaning were smooth and efficient. I really appreciated that there was no charge for checking a bag. I am certain that contributes to the ease of everyone getting on and off the plane. Our bags arrived at baggage claim about the same time we got there. I would definitely fly with Virgin Atlantic again.
anmeldelse fra
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8,6
Fordele: Entertainment and helpful staff
Ulemper: Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin
anmeldelse fra
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9,0
Fordele: Very friendly crew. The meals are good, nice variety. Hot food is hot.
Ulemper: Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily.
anmeldelse fra
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10,0
Fordele: The crew looked after us well
Ulemper: It was all good
anmeldelse fra
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9,3
Fordele: such a big difference in size of aircraft, very comfortable and great crew.
anmeldelse fra
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10,0
Fordele: Crew was very attentive...food selection was excellent
Ulemper: Nothing
anmeldelse fra
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9,0
Fordele: The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good.
Ulemper: I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey.
anmeldelse fra
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9,6
Fordele: Everything was easy
Ulemper: Business class seats are snug for big people compared to other airlines
anmeldelse fra
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9,3
Fordele: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized
Ulemper: Checking in bags and printing boarding passes were long unorganized lines of people
anmeldelse fra
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10,0
Ulemper: Overall, I am disappointed in Kayak for listing my round trip flight as KLM, when in actuality, only one short connection of this flight was actually KLM. My itinerary said KLM all over it, but in the fine print it said "operated by Delta." This is dishonest and misleading.
anmeldelse fra
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10,0
Fordele: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent
Ulemper: No. Keep up the good work!
anmeldelse fra
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10,0
Fordele: Premium economy was perfect, smaller cabin with less people, great flight.
anmeldelse fra
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8,6
Fordele: Crew was great!
Ulemper: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
anmeldelse fra
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10,0
Fordele: Craig in first cabin flight crew was amazing. :))))
anmeldelse fra
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9,0
Fordele: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!
Ulemper: USB socket on the entertainment on both flight out and return was broken.
anmeldelse fra
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10,0
Fordele: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
anmeldelse fra
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10,0
Fordele: Excellent airline
Ulemper: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience
anmeldelse fra
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10,0
Fordele: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!
Ulemper: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.
anmeldelse fra
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10,0
Fordele: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.
anmeldelse fra
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9,2
Fordele: The crew were lovely and the seats were ok.
Ulemper: Not a lot to Improve on to Be fair
anmeldelse fra
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8,6
Fordele: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.
anmeldelse fra
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9,3
Fordele: Karl was amazing! So helpful and sweet!
Ulemper: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.
anmeldelse fra
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10,0
Fordele: The crew on Virgin Atlantic was superb!
anmeldelse fra
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9,3
Fordele: The crew where awesome and catered to every need and requirement.
Ulemper: need to have a slightly deeper seat pitch in premium economy to allow people out without having to wake each other up. Especially on night flights.
anmeldelse fra
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8,6
Fordele: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.
Ulemper: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.
anmeldelse fra
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8,6
Fordele: The crew was outstanding and the good choices were excellent
Ulemper: The flight was late( not their fault) and there were several technical difficulties with the A/C and entertainment system
anmeldelse fra
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10,0
Fordele: Comfy, nice crew, attentive.
Ulemper: Nowt
anmeldelse fra
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10,0
Ulemper: Nothing
anmeldelse fra
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10,0
Fordele: Excellent service!
anmeldelse fra
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9,0
Fordele: The roomie seats, the USB port, and in flight entertainment
Ulemper: Child free section
anmeldelse fra
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10,0
Ulemper: More leg room
anmeldelse fra
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8,3
Fordele: Very friendly crew. We boarded about an hour before so we were ready to go well before time.
Ulemper: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.
anmeldelse fra
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7,6
Fordele: the crew was very polite and professional.
Ulemper: the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay.
anmeldelse fra
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7,3
Fordele: Speedy boarding and good locker space
Ulemper: Lack of room in seat especially with seat in front reclined.
anmeldelse fra
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7,0
Ulemper: Squishy space and very late flight unfortunately
anmeldelse fra
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7,6
Jhb to Lhr
Fordele: Most of it was of a reasonable standard.
Ulemper: Plane was full
anmeldelse fra
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8,3
Fordele: Great crew. Very kind and efficient.
Ulemper: American carriers seem to enjoy poor seat ergonomics.
anmeldelse fra
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8,0
Fordele: The food was good. The lane was comfortable
Ulemper: The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines.
anmeldelse fra
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8,0
Fordele: Comfortable seat. Great crew!
anmeldelse fra
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8,0
Fordele: Amazing and helpful crew. Great seat.
anmeldelse fra
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7,0
Fordele: Not crowded. Crew was good.
Ulemper: Not taking a bus to board the plane.
anmeldelse fra
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7,6
Ulemper: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
anmeldelse fra
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8,3
Fordele: The crew were all excellent
Ulemper: Dinner choice was poor. Starter was just a few salad leaves.
anmeldelse fra
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8,0
Fordele: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.
anmeldelse fra
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8,3
Fordele: The crew was very good and there was enough leg room.
Ulemper: The dinner option was underwhelming.
anmeldelse fra
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6,6
Ulemper: Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food.
anmeldelse fra
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3,6
Ulemper: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.
anmeldelse fra
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6,3
Fordele: Nice crew
Ulemper: Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had.
anmeldelse fra
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5,0
Fordele: Crew was generally nice and caring.
Ulemper: Of course coach seat was not super comfortable. And speaker and screen at my seat did not work.
anmeldelse fra
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4,6
Fordele: Crew was nice
Ulemper: Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows
anmeldelse fra
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5,6
Fordele: There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her.
anmeldelse fra
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0,0
Ulemper: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.
anmeldelse fra
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4,3
Ulemper: Seats were really old and outdated
anmeldelse fra
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5,3
Fordele: Crew was attentive.
Ulemper: Tiny, uncomfortable seats with warn cushions.
anmeldelse fra
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5,0
Fordele: Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost.
Ulemper: Seat was shockingly small, even for economy class. TV was poor quality.
anmeldelse fra
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6,3
Ulemper: My tv screen could not show the movies
anmeldelse fra
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6,0
Fordele: crew was nice
Ulemper: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.
anmeldelse fra
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6,3
Fordele: It was empty so we were told we could move around in the empty seats
Ulemper: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).
anmeldelse fra
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6,0
Ulemper: There is no entertainment, not really required on a short flight but nice when offered.
anmeldelse fra
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2,0
Ulemper: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.
anmeldelse fra
Flystatus
Virgin Atlantic rutekort
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138
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450
Johannesburg
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156
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24
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250
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109
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16
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85
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66
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Mest populære lufthavne betjent af Virgin Atlantic
- Lufthavn: London Heathrow (LHR)
- Lufthavn: New York John F Kennedy (JFK)
- Lufthavn: Manchester (MAN)
- Lufthavn: Orlando Intl (MCO)
- Lufthavn: London Gatwick (LGW)
- Lufthavn: Los Angeles Intl (LAX)
- Lufthavn: Johannesburg OR Tambo (JNB)
- Lufthavn: Boston Logan Intl (BOS)
- Lufthavn: San Francisco Intl (SFO)
- Lufthavn: Atlanta Hartsfield Jackson (ATL)
- Lufthavn: Seattle Tacoma (SEA)
- Lufthavn: Las Vegas McCarran Intl (LAS)
- Lufthavn: Miami (MIA)
- Lufthavn: Shanghai Pu Dong (PVG)
- Lufthavn: Tel Aviv Ben Gurion Intl (TLV)
Oplysninger om Virgin Atlantic
- VS IATA-kode
- +44 (0) 7481 339184 Ring
- virginatlantic.com Besøg
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