10.0
Ace provides excellent customer service. I have rented from them many times. Just bring the right paperwork with you.Anmeldt d. 24. apr. 2026
anmeldelse fra![kayak]()
8.0
Returned the car, was assured I would receive a confirmation email regarding the timely (early) return of the vehicle but still haven't gotten it. Car was filled with gas, no new scratches or damage but the guy taking the cars was busy and just took the key and said I'd get an email.Anmeldt d. 15. mar. 2026
anmeldelse fra![kayak]()
2.0
I arrived at midnight to pick up an SUV reserved. I was told that I was late and the had given the SUV to another customer. I required a seven passenger vehicle to transport my family while in Florida. I returned the vehicle three days later and was double charged. Further, I went to the airport and reserved a seven passenger SUV from a competitor without hassle. I would not recommend an offsite vehicle renting company. Wrench you desired vehicle at the airport.Anmeldt d. 10. jan. 2025
anmeldelse fra![kayak]()
2.0
They cancelled my reservation and did not have the vehicle I rented so I was forced into a more expensive vehicle…….not good and won’t rent through them again!Anmeldt d. 6. jan. 2025
anmeldelse fra![kayak]()
10.0
Nice people. Nice product. Good service. Great price. Only inconvenience was off airport site. I had time so didn't mind waiting for the shuttle for pick up and drop off but adds at least 30 mins to your trip each way.Anmeldt d. 22. nov. 2024
anmeldelse fra![momondo-kyk-wl]()
6.0
Ace service provider was great! However the car was a bit shaken if you drove over 70 or 75. I think the wheels were lose or something. Other than that the car was nice.Anmeldt d. 28. okt. 2024
anmeldelse fra![kayak]()
2.0
When you make the reservation, they don't give you the real price, they deceive you. They also don't give you the vehicle you reserved.Anmeldt d. 18. sep. 2024
anmeldelse fra![kayak]()
6.0
Incredibly long wait to pick up car. Car was otherwise nice and drop off easy.Anmeldt d. 16. aug. 2024
anmeldelse fra![kayak]()
2.0
Except for a “Karen” at the front desk, the associates are really kind. The shuttle drivers are great, but there are hidden fees everywhere, and you need to add two hours just to get into their parking lot and wait in a super long line for your car. I don’t recommend this place and won’t use it again.Anmeldt d. 9. aug. 2024
anmeldelse fra![kayak]()
2.0
Shuttle did not come. No one answered the call.Anmeldt d. 29. jun. 2024
anmeldelse fra![kayak]()
2.0
Bottom feeders. Swindling every penny they can. And going as lying about the toll roads in order to get me to pay an additional $77 which ended up being 1/3 of the total cost and I didn’t even need to add it to the rental. Very greasy company. And had a thug blocking the exit with a van to check paperwork. Very uncomfortable experience. And the deposit was $500 instead of the $300 that is clearly stated online.Anmeldt d. 20. jun. 2024
anmeldelse fra![kayak]()
2.0
Car was nice.. staff could not speak English very well and were hard to understand which resulted in me not being able to communicate with them after they told me I damaged the car which I did not and they were keeping my deposit.Anmeldt d. 13. apr. 2024
anmeldelse fra![kayak]()