Orlando Hoteller

the room hard to find the hotel. The address they give is unkown by people from this area.

Two bed rooms, pool, bathrooms. Air conditioning very hard to operate- too complex !

The resort was very nice. Great for the family with the 2 bedrooms and 2 bathrooms. The staff was great and having 2 pools was nice as well. The shuttle service to the parks was great, and very convenient. No complaints about our stay at all.

Excellent value !!

Close Access to all attractions The daily $4.50 charge should be more transparent. Was not on website and was not sure why it was mandatory. If everyone has to pay it then include it as part of the room price.

The building looked nice and new but there's rooms were anything but... The staff was really nice. The beds were pretty small

Really amazing pool with kids area and heated water. The room itself was clean, modern, and very nice. I would recommend this hotel to a friend

service was great, clean rooms, comfortable beds, clean locations

Price and convenients The jacuzzi was full with people who just stayed in for a couple hours.

Extremely clean cool pool scene in the center of all the action great location excellent price cheap for what you get nothing

It was in a great location and and the staff were very friendly. The room was nice and the beds were very comfortable! Their gueen size beds were full queen size compared to a lot of 4 star hotels that are smaller and less comfortable. We had everything that we needed for this short stay. It was a plea sent visit for our needs on this one night stay. The only thing I didn't like was that the pool bar and snack room was highly over priced.

Staff was friendly and accommodating. LiActivities offered were abundant; food and drink were good; especially liked the convenience of the club room for snacks and drinks throughout the day. We were accommodated with early check-in, which we really appreciated. Grounds were kept beautifully; felt like an island resort at times. First-rate place Lines at check-out; need to travel off-site to shower and change after spending check-out day at the resort. When various fees were added on to the bill (club room, resort fees, etc), place was pricey

When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!

The bar near the lobby was open to the pool guests, so all night families were walking through the dining area, specifically the door closest to the bar, while people were dining and it was distracting, and very loud. Perhaps the door nearest the bar should be locked. There were at least 2 to 3 other entrances to the lobby/ dining area to be utilized. Otherwise, a great experience!

Very beautiful and quiet. Pool is large enough that we were apart from everyone and had some good quiet time. Very delicious frozen drinks on demand at the pool bar. Love the macaw "lobby ambassador!" Super awesome breakfast buffet with anything you can imagine. Decor felt a little bit dated in places but was not awful. Shuttle to universal Orlando was about a half hour.

Getting nickel and dimed for parking & breakfast at $25/ each significantly increased the cost of a daily stay. I make over a million $ a year and have been to the hotel several times, but the silly expensiveness makes me sure to avoid another stay.

The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold. $17 parking.

The service and the club level. Could've stayed in a bigger room.

Nice resort, close to Disney Parks Shower could have been cleaner and maid service was just ok.

Great staff

Everything was great. Front desk staff, bell hop staff, pool staff, the room was great..No complaints. No complaints

Set apart from Disney Atractions, on a gorgeous golfing area A lot of fees added for parking, resort fee, food prices high, etc.

Close to Disney and the amount of restaurants available on site. Nothing everything was great. We stayed one night and were very happy.

ample pools for kids staff was very nice and helpful cheap pool floats, etc room service was good gorgeous hotel park shuttles too infrequent

Great pools and facilities.