Anmelselser
Samlet vurdering
6,7
God
Baseret på 246 anmeldelser
Samlet
6,8
Boarding
6,8
Komfort
6,7
Besætning
7,5
Underholdning
6,1
Mad
6,4
Information om Air Italy
| IATA-kode | IG |
|---|---|
| Flyruter | 56 |
| Populær rute | Milano Linate til Olbia Costa Smeralda |
| Lufthavne | 27 |
| Populær lufthavn | Milano Malpensa |
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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2,0
Fordele: I didn’t like anyrhinf
Ulemper: Don’t fly Air Italy
anmeldelse fra
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5,6
Ulemper: No announcements about the hour delay in boarding/takeoff until we were actually on board the plane.
anmeldelse fra
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7,3
Fordele: Clean aircraft. Staff were friendly.
Ulemper: More variety of movies.
anmeldelse fra
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4,6
Fordele: A flight of about six hours with no entertainment. It delayed for more than 4 hours and no one said anything.
Ulemper: Better fleet with entertainment
anmeldelse fra
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9,0
Fordele: Amazingly good
Ulemper: Cool
anmeldelse fra
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4,0
Ulemper: The baggage fee if you dont pre pay online is 100.00 per bag, the online system doesn't work all the time, we spent over an hour at the Airport to go thru the process of paying for the check in bags which is handled by a third party...
anmeldelse fra
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8,6
Ulemper: Had to bus to plane and walk up steps into plane ... but may be more issue with airport.
anmeldelse fra
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3,3
Fordele: Flight attendants were curt, and rude.
Ulemper: Staff were rude and inattentive. Child vomited all over herself during landing. When we tried to get her off offered no special assistance. Blocked nastily by the flight attendant trying to exit. No stroller for child even though gate checked pick up with luggage.
anmeldelse fra
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8,0
Ulemper: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.
anmeldelse fra
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8,4
Fordele: Cleanliness Timely
Ulemper: better selection of movies
anmeldelse fra
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6,6
Fordele: Very friendly and professional crew. Punctual flight. Easy online check in.
Ulemper: Long boarding. The seat recliner reclines too far so there is very little space for the passenger behind. So the seat space was excruciatingly small. I ordered a vegan meal online 3 days before my flight (as they suggested) but I never received the confirmation and the correct meas was not provided. The movie choices were limited and outdated.
anmeldelse fra
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7,0
Fordele: Crew was great and food was good. Also, the movie selection was a good mix
Ulemper: Little crowded on the way home
anmeldelse fra
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9,0
Fordele: On time. Very good flight
anmeldelse fra
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4,0
Ulemper: The plane felt like it was going to fall apart and my baggage was never put on the plane.
anmeldelse fra
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4,0
Fordele: Friendly crew onboard
Ulemper: I tried to check in online several times during starting one week prior to my trip and tried to add a bag to be checked in and the system did not let me do that. When I when to check in at the airport thei charged me 50 Euros instead of 20 euros by online. I would have liked to do checkin online
anmeldelse fra
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2,0
Fordele: After 2hrs into the flight, we turned back to JFK because a drunk person was out of control! They should not have turned back!!!! The trip took 14 hours
anmeldelse fra
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10,0
Fordele: only non stop flight from Milan to San Francisco
Ulemper: N/A
anmeldelse fra
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2,0
Ulemper: Flight was cancelled without notification. No refund provided yet. Has been three weeks. Not at all a reliable or responsible airlines.
anmeldelse fra
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6,0
Fordele: I liked the direct flight from Los Angles to Milan. Convenient not to have a layover. Staff was courteous. Planes are clean. Fair price reasonable if you only have carryon.
Ulemper: Airline website not user friendly. After having paid for seats in advance still was not able to get boarding pass online. Also had a bicycle to check in. Was not able to pay for it in advance. Had to pay extra at the airport with hassle of having to go back and forth ticket counters .
anmeldelse fra
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8,0
Ulemper: People not answering phones when you call the company. I was not able to check in or buy my suitcase online. Couldn’t do anything with the app. Very frustrating.
anmeldelse fra
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3,3
Fordele: Not much was good
Ulemper: Horrible check in experience. Obviously not a company used to valuing hospitality.
anmeldelse fra
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7,0
Fordele: the crew were helpful.
Ulemper: All the washrooms were not available. would have preferred a bigger breakfast after flying overnight. difficult to prepay for the luggage. Long delay in boarding our return from Milan to Toronto for unexplained reasons by the ground crew.
anmeldelse fra
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7,6
Fordele: Plane was half empty, so I could lay down over 4 seats.
Ulemper: One crew member did not like me switching to a seat that was a premium seat. With a half empty plane did it matter?
anmeldelse fra
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8,6
Fordele: Plane was half full, so had my choice of seating.
Ulemper: Be on time.
anmeldelse fra
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8,6
Fordele: The seat was ok.
Ulemper: Be on time.
anmeldelse fra
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5,3
Fordele: The crew was nice and friendly.
Ulemper: Plane left with a two-hour delay. Boarding process was unorganized, very poorly handled and seemed to be managed by high-schoolers. Upon boarding one was struck by a strong smell of urine. Entertainment options were limited and old, especially when compared with other airlines.
anmeldelse fra
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4,6
Fordele: very competitive price
Ulemper: More movies and better food
anmeldelse fra
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8,6
Fordele: amazing customer service, and incredible food/beverage options
Ulemper: although ample space, the seats were not that comfortable. seats become overheated, would be nice if you can ventilate them via perforated seating
anmeldelse fra
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3,6
Ulemper: No air vents, plane was hot. Only one bathroom for economy. Can’t check in online.
anmeldelse fra
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4,3
Ulemper: The boarding
anmeldelse fra
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7,6
Ulemper: Check in 80 minutes
anmeldelse fra
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9,3
Fordele: The crew and the food
Ulemper: Seats are very narrow, not enough space
anmeldelse fra
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2,0
Ulemper: It wasn’t mention about paying fee for a luggage
anmeldelse fra
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10,0
Fordele: Excellent crew even with the delay.
Ulemper: Everything was pretty good.
anmeldelse fra
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9,0
Fordele: I have to say the food and beverage were very good.
Ulemper: Boarding could be improved, but there were not problems.
anmeldelse fra
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3,0
Worst travel experience I’ve ever had. I’m not exaggerating
Fordele: Nothing except that my seat reclined far enough.
Ulemper: This airline should be shut down. Worst customer service I have ever experience before during and after a flight. I will never again fly air Italy. I was literally in tears throughout this experience. The staff are clueless and rude.
anmeldelse fra
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9,0
Our flight to Milan T
Fordele: The crew were very friendly and professional
Ulemper: Nothing
anmeldelse fra
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7,0
Fordele: The first meal service was good with two appealing choices. The flight was on time.
Ulemper: What could have been better: 1) Boarding process; although the gate agents announced particular rows, they did not enforce 2) Snack was not very appealing 3) We would have liked wine after the meal, but attendants did not offer and when requested, they refused. 4) after snack served, over head l
anmeldelse fra
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5,6
Ulemper: Through of the12 hours flight, the warm air is unbearable and the seat is small and cramp even pay $40 extra is no help.
anmeldelse fra
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8,6
Ulemper: Food had no taste. The quality needs to be much better
anmeldelse fra
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10,0
Ulemper: On time, no problems very smooth f!ight.
anmeldelse fra
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6,3
Fordele: The landing was great.
Ulemper: The food was poor quality. They could improve that. Not asking for anything special just decent
anmeldelse fra
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7,3
Fordele: The crew was pleasant overall, for the most part and the food was pretty good.
Ulemper: The leg and elbow room were very tight and uncomfortable, especially during meals.
anmeldelse fra
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10,0
Fordele: Crew was amazing
Ulemper: Business class crew was almost too amazing. They were working hard at creating an amazing experience. So much so that I felt like I was giving wrong answers when asked about what I’d like to eat or drink.
anmeldelse fra
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4,0
Ulemper: Everything could have been better!
anmeldelse fra
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6,3
Fordele: The crew was nice on bord
Ulemper: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.
anmeldelse fra
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10,0
Fordele: Everyone was very pleasant and explained everyting with patience.
Ulemper: Baggage was not included and I’m not sure if it was mentioned in the details, but it was no big deal.
anmeldelse fra
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2,6
Ulemper: The booking on priceline was a nightmare ! The ckeck-in simply a rip-off as suddenly the airline charged 100 €uro for a single piece of luggage ! Never again with such thieves !
anmeldelse fra
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10,0
Fordele: The food was amazing, the air hostesses and boarding/check-in staff were very helpful and accomodating
Ulemper: The boarding lines were a bit chaotic, with people waiting to be let into a board waiting area.
anmeldelse fra
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5,0
Fordele: crew did what they could with the limited resources they had
Ulemper: boarding organization especially for cancelled flight passengers. Sanitary Napkins for women in your plane bathrooms, diaper disposal too.
anmeldelse fra
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4,0
Fordele: crew was nice
Ulemper: toilets, have to consider that ladies may need sanitary napkins (pads/ tampons). overnight flighta should dispense at least toothbrushes n wipes for passengers like other airlines do. For delays, should make it easier for passengers to switch their tickets. online seat choice (web site) is useless.
anmeldelse fra
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0,0
Fordele: I couldn't get anyone on the phone or an email in time to be able to change the incorrect date of the ticket
Ulemper: I don't think its fair to loose the entire purchase amount, I should have been able to change the date for an additional fee considering I tried to give enough notice of my cancelation
anmeldelse fra
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0,0
Fordele: I scheduled for the wrong date and could not get anyone on the phone emailed but no response in time
Ulemper: wouldn't book again if the company provides no exchanges or refunds, I understand that in most cases you can change the date by paying a fee, I think its unfair to loose the entire purchase amount if I give enough advance notice of my cancelation, the ticket was most likely sellable again
anmeldelse fra
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8,0
Ulemper: Boarding process at the gate
anmeldelse fra
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5,3
Ulemper: Inadmisible that they charged for the one bag.
anmeldelse fra
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2,0
I got there and the tickets were there for me with the same flight
Fordele: VAYAMA. VAYAMA Com bought two tickets in my name as passenger same exact round-trip flights and charge me double. No one in their right mind would do this their system should I pick this up and blocked or propmt The customer, myself with a question are you sure you want to tickets for the same flight
anmeldelse fra
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10,0
Ulemper: Prompt departure. Polite service. Timely updates form the captain.
anmeldelse fra
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10,0
Fordele: Wonderful service
anmeldelse fra
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7,3
Baggage fee extra
Ulemper: Had to pay for check-in baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.
anmeldelse fra
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7,3
Ulemper: Had to pay for baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.
anmeldelse fra
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9,0
Fordele: Amazingly good
Ulemper: Cool
anmeldelse fra
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8,6
Ulemper: Had to bus to plane and walk up steps into plane ... but may be more issue with airport.
anmeldelse fra
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9,0
Fordele: On time. Very good flight
anmeldelse fra
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10,0
Fordele: only non stop flight from Milan to San Francisco
Ulemper: N/A
anmeldelse fra
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8,6
Fordele: Plane was half full, so had my choice of seating.
Ulemper: Be on time.
anmeldelse fra
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8,6
Fordele: The seat was ok.
Ulemper: Be on time.
anmeldelse fra
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8,6
Fordele: amazing customer service, and incredible food/beverage options
Ulemper: although ample space, the seats were not that comfortable. seats become overheated, would be nice if you can ventilate them via perforated seating
anmeldelse fra
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9,3
Fordele: The crew and the food
Ulemper: Seats are very narrow, not enough space
anmeldelse fra
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10,0
Fordele: Excellent crew even with the delay.
Ulemper: Everything was pretty good.
anmeldelse fra
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9,0
Fordele: I have to say the food and beverage were very good.
Ulemper: Boarding could be improved, but there were not problems.
anmeldelse fra
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9,0
Our flight to Milan T
Fordele: The crew were very friendly and professional
Ulemper: Nothing
anmeldelse fra
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8,6
Ulemper: Food had no taste. The quality needs to be much better
anmeldelse fra
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10,0
Ulemper: On time, no problems very smooth f!ight.
anmeldelse fra
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10,0
Fordele: Crew was amazing
Ulemper: Business class crew was almost too amazing. They were working hard at creating an amazing experience. So much so that I felt like I was giving wrong answers when asked about what I’d like to eat or drink.
anmeldelse fra
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10,0
Fordele: Everyone was very pleasant and explained everyting with patience.
Ulemper: Baggage was not included and I’m not sure if it was mentioned in the details, but it was no big deal.
anmeldelse fra
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10,0
Fordele: The food was amazing, the air hostesses and boarding/check-in staff were very helpful and accomodating
Ulemper: The boarding lines were a bit chaotic, with people waiting to be let into a board waiting area.
anmeldelse fra
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10,0
Ulemper: Prompt departure. Polite service. Timely updates form the captain.
anmeldelse fra
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10,0
Fordele: Wonderful service
anmeldelse fra
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7,3
Fordele: Clean aircraft. Staff were friendly.
Ulemper: More variety of movies.
anmeldelse fra
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8,0
Ulemper: Food could have been better. While we checked our baby stroller at the boarding gate, we did not get the stroller back at the gate. Had to carry the children one of whom had gotten air sick out to pick up the stroller at the baggage claim.
anmeldelse fra
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8,4
Fordele: Cleanliness Timely
Ulemper: better selection of movies
anmeldelse fra
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6,6
Fordele: Very friendly and professional crew. Punctual flight. Easy online check in.
Ulemper: Long boarding. The seat recliner reclines too far so there is very little space for the passenger behind. So the seat space was excruciatingly small. I ordered a vegan meal online 3 days before my flight (as they suggested) but I never received the confirmation and the correct meas was not provided. The movie choices were limited and outdated.
anmeldelse fra
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7,0
Fordele: Crew was great and food was good. Also, the movie selection was a good mix
Ulemper: Little crowded on the way home
anmeldelse fra
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8,0
Ulemper: People not answering phones when you call the company. I was not able to check in or buy my suitcase online. Couldn’t do anything with the app. Very frustrating.
anmeldelse fra
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7,0
Fordele: the crew were helpful.
Ulemper: All the washrooms were not available. would have preferred a bigger breakfast after flying overnight. difficult to prepay for the luggage. Long delay in boarding our return from Milan to Toronto for unexplained reasons by the ground crew.
anmeldelse fra
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7,6
Fordele: Plane was half empty, so I could lay down over 4 seats.
Ulemper: One crew member did not like me switching to a seat that was a premium seat. With a half empty plane did it matter?
anmeldelse fra
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7,6
Ulemper: Check in 80 minutes
anmeldelse fra
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7,0
Fordele: The first meal service was good with two appealing choices. The flight was on time.
Ulemper: What could have been better: 1) Boarding process; although the gate agents announced particular rows, they did not enforce 2) Snack was not very appealing 3) We would have liked wine after the meal, but attendants did not offer and when requested, they refused. 4) after snack served, over head l
anmeldelse fra
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7,3
Fordele: The crew was pleasant overall, for the most part and the food was pretty good.
Ulemper: The leg and elbow room were very tight and uncomfortable, especially during meals.
anmeldelse fra
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8,0
Ulemper: Boarding process at the gate
anmeldelse fra
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7,3
Baggage fee extra
Ulemper: Had to pay for check-in baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.
anmeldelse fra
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7,3
Ulemper: Had to pay for baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.
anmeldelse fra
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2,0
Fordele: I didn’t like anyrhinf
Ulemper: Don’t fly Air Italy
anmeldelse fra
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5,6
Ulemper: No announcements about the hour delay in boarding/takeoff until we were actually on board the plane.
anmeldelse fra
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4,6
Fordele: A flight of about six hours with no entertainment. It delayed for more than 4 hours and no one said anything.
Ulemper: Better fleet with entertainment
anmeldelse fra
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4,0
Ulemper: The baggage fee if you dont pre pay online is 100.00 per bag, the online system doesn't work all the time, we spent over an hour at the Airport to go thru the process of paying for the check in bags which is handled by a third party...
anmeldelse fra
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3,3
Fordele: Flight attendants were curt, and rude.
Ulemper: Staff were rude and inattentive. Child vomited all over herself during landing. When we tried to get her off offered no special assistance. Blocked nastily by the flight attendant trying to exit. No stroller for child even though gate checked pick up with luggage.
anmeldelse fra
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4,0
Ulemper: The plane felt like it was going to fall apart and my baggage was never put on the plane.
anmeldelse fra
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4,0
Fordele: Friendly crew onboard
Ulemper: I tried to check in online several times during starting one week prior to my trip and tried to add a bag to be checked in and the system did not let me do that. When I when to check in at the airport thei charged me 50 Euros instead of 20 euros by online. I would have liked to do checkin online
anmeldelse fra
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2,0
Fordele: After 2hrs into the flight, we turned back to JFK because a drunk person was out of control! They should not have turned back!!!! The trip took 14 hours
anmeldelse fra
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2,0
Ulemper: Flight was cancelled without notification. No refund provided yet. Has been three weeks. Not at all a reliable or responsible airlines.
anmeldelse fra
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6,0
Fordele: I liked the direct flight from Los Angles to Milan. Convenient not to have a layover. Staff was courteous. Planes are clean. Fair price reasonable if you only have carryon.
Ulemper: Airline website not user friendly. After having paid for seats in advance still was not able to get boarding pass online. Also had a bicycle to check in. Was not able to pay for it in advance. Had to pay extra at the airport with hassle of having to go back and forth ticket counters .
anmeldelse fra
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3,3
Fordele: Not much was good
Ulemper: Horrible check in experience. Obviously not a company used to valuing hospitality.
anmeldelse fra
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5,3
Fordele: The crew was nice and friendly.
Ulemper: Plane left with a two-hour delay. Boarding process was unorganized, very poorly handled and seemed to be managed by high-schoolers. Upon boarding one was struck by a strong smell of urine. Entertainment options were limited and old, especially when compared with other airlines.
anmeldelse fra
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4,6
Fordele: very competitive price
Ulemper: More movies and better food
anmeldelse fra
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3,6
Ulemper: No air vents, plane was hot. Only one bathroom for economy. Can’t check in online.
anmeldelse fra
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4,3
Ulemper: The boarding
anmeldelse fra
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2,0
Ulemper: It wasn’t mention about paying fee for a luggage
anmeldelse fra
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3,0
Worst travel experience I’ve ever had. I’m not exaggerating
Fordele: Nothing except that my seat reclined far enough.
Ulemper: This airline should be shut down. Worst customer service I have ever experience before during and after a flight. I will never again fly air Italy. I was literally in tears throughout this experience. The staff are clueless and rude.
anmeldelse fra
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5,6
Ulemper: Through of the12 hours flight, the warm air is unbearable and the seat is small and cramp even pay $40 extra is no help.
anmeldelse fra
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6,3
Fordele: The landing was great.
Ulemper: The food was poor quality. They could improve that. Not asking for anything special just decent
anmeldelse fra
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4,0
Ulemper: Everything could have been better!
anmeldelse fra
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6,3
Fordele: The crew was nice on bord
Ulemper: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.
anmeldelse fra
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2,6
Ulemper: The booking on priceline was a nightmare ! The ckeck-in simply a rip-off as suddenly the airline charged 100 €uro for a single piece of luggage ! Never again with such thieves !
anmeldelse fra
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5,0
Fordele: crew did what they could with the limited resources they had
Ulemper: boarding organization especially for cancelled flight passengers. Sanitary Napkins for women in your plane bathrooms, diaper disposal too.
anmeldelse fra
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4,0
Fordele: crew was nice
Ulemper: toilets, have to consider that ladies may need sanitary napkins (pads/ tampons). overnight flighta should dispense at least toothbrushes n wipes for passengers like other airlines do. For delays, should make it easier for passengers to switch their tickets. online seat choice (web site) is useless.
anmeldelse fra
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0,0
Fordele: I couldn't get anyone on the phone or an email in time to be able to change the incorrect date of the ticket
Ulemper: I don't think its fair to loose the entire purchase amount, I should have been able to change the date for an additional fee considering I tried to give enough notice of my cancelation
anmeldelse fra
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0,0
Fordele: I scheduled for the wrong date and could not get anyone on the phone emailed but no response in time
Ulemper: wouldn't book again if the company provides no exchanges or refunds, I understand that in most cases you can change the date by paying a fee, I think its unfair to loose the entire purchase amount if I give enough advance notice of my cancelation, the ticket was most likely sellable again
anmeldelse fra
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5,3
Ulemper: Inadmisible that they charged for the one bag.
anmeldelse fra
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2,0
I got there and the tickets were there for me with the same flight
Fordele: VAYAMA. VAYAMA Com bought two tickets in my name as passenger same exact round-trip flights and charge me double. No one in their right mind would do this their system should I pick this up and blocked or propmt The customer, myself with a question are you sure you want to tickets for the same flight
anmeldelse fra
Flystatus
Air Italy rutekort
Populære flyruter
Fly
Afrejsested
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søn.
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tor.
fre.
lør.
S
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604
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1112
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901
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615
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1207
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902
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605
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969
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970
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884
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883
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944
Los Angeles
LAX
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943
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923
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YYZ
924
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MXP
937
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San Francisco
SFO
938
San Francisco
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804
Kairo
CAI
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803
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658
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CTA
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655
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124
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BLQ
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123
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105
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106
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626
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625
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143
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144
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843
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843
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843
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663
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664
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675
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676
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Mest populære lufthavne betjent af Air Italy
- Lufthavn: Milano Malpensa (MXP)
- Lufthavn: Olbia Costa Smeralda (OLB)
- Lufthavn: Rom Leonardo da Vinci-Fiumicino (FCO)
- Lufthavn: Palermo Punta Raisi (PMO)
- Lufthavn: Catania Fontanarossa (CTA)
- Lufthavn: Lamezia Terme S Eufemia (SUF)
- Lufthavn: Napoli (NAP)
- Lufthavn: Milano Linate (LIN)
- Lufthavn: Cagliari Elmas (CAG)
- Lufthavn: Kairo Cairo Intl (CAI)
- Lufthavn: New York John F Kennedy (JFK)
- Lufthavn: Miami (MIA)
- Lufthavn: Accra Kotoka (ACC)
- Lufthavn: Lagos Murtala Muhammed (LOS)
- Lufthavn: Toronto Pearson Intl (YYZ)
Oplysninger om Air Italy
- IG IATA-kode
- +39 0789 52682 Ring
- airitaly.com Besøg
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