Gæsteanmeldelser
Samlet vurdering
8,4
Fremragende
Baseret på 111 anmeldelser
Samlet
8,4
Boarding
8,5
Komfort
8,2
Besætning
9,1
Underholdning
8,2
Mad
8,3
Gå til hovedindhold
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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9,3
Amazing customer service, slightly old/small planes
Fordele: I would definitely fly with them again, they went above and beyond in customer service. super friendly and helpful. Very attentive to your needs, the stewardess walks down the aisle every ten minutes to check on you. We flew coach, the seats were a bit small but comfortable enough, and my biggest 'complaint' is that there was nowhere to plug in your phone during the flight. Maybe I've been spoiled on all the new planes lately, but I had grown accustomed to being able to charge my electronics on the plane. Other than that, amazing experience :)
Ulemper: Wasn't able to plug in my electronics to charge during the flight.
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8,0
deboarding was annoying
Fordele: real cutlery
Ulemper: They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?
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9,6
Fordele: Food was really fantastic, crew was very friendly, smooth flight
Ulemper: there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that
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10,0
Fordele: Crew are prompt and courteous. Food are well prepared
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4,3
Fordele: Nice flight attendence
Ulemper: Old plane... too hot
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9,3
Outdated equipment
Ulemper: After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all.
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10,0
Fordele: The seats on the Honolulu to Narita leg were very good, and the food was excellent.
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10,0
Ulemper: Outdated equipment
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5,3
delay
Fordele: We delayed take off ended up over an hour later than the original time.
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9,3
Fordele: The crew was polite The flights were on time
Ulemper: The foods on ANA used to taste better. ANA can improve on the food taste
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6,6
Ulemper: Seat was a little small
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8,0
Missed connecting flight
Fordele: ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence.
Ulemper: We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight.
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9,3
Amazing customer service, slightly old/small planes
Fordele: I would definitely fly with them again, they went above and beyond in customer service. super friendly and helpful. Very attentive to your needs, the stewardess walks down the aisle every ten minutes to check on you. We flew coach, the seats were a bit small but comfortable enough, and my biggest 'complaint' is that there was nowhere to plug in your phone during the flight. Maybe I've been spoiled on all the new planes lately, but I had grown accustomed to being able to charge my electronics on the plane. Other than that, amazing experience :)
Ulemper: Wasn't able to plug in my electronics to charge during the flight.
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9,6
Fordele: Food was really fantastic, crew was very friendly, smooth flight
Ulemper: there was a screaming child for an incredibly long time but not sure that the airline/staff can do anything about that
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10,0
Fordele: Crew are prompt and courteous. Food are well prepared
anmeldelse fra
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9,3
Outdated equipment
Ulemper: After taking the dreamliner across the Pacific, this airplane seems so outdated in many ways. The personal TV screen is all blurred that watching anything is like dreaming: couldn't really see clear at all.
anmeldelse fra
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10,0
Fordele: The seats on the Honolulu to Narita leg were very good, and the food was excellent.
anmeldelse fra
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10,0
Ulemper: Outdated equipment
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9,3
Fordele: The crew was polite The flights were on time
Ulemper: The foods on ANA used to taste better. ANA can improve on the food taste
anmeldelse fra
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8,0
deboarding was annoying
Fordele: real cutlery
Ulemper: They closed the curtain and wouldn't let anyone in economy deboard until business class was off the plane. That was offensive and annoying. Some stupid woman struggling with Victoria's Secrets bags held us all up because she is either wealthy or a corporate hack?
anmeldelse fra
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6,6
Ulemper: Seat was a little small
anmeldelse fra
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8,0
Missed connecting flight
Fordele: ANA was very professional and made every effort to make sure I was re-ticketed. They met me at the plane exit, escorted me to the next counter. Assume the issue with Shanghai traffic control was out of their control, but it seems very odd they would have booked it this way if this is a normal occurrence.
Ulemper: We had over a 2.5 hour delay out of Shanghai, which seemed odd, since a regular flight.
anmeldelse fra
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