IATA-kode | 9U |
---|---|
Flyruter | 26 |
Populær rute | Chisinau til Moskva Domodedovo |
Lufthavne | 14 |
Populær lufthavn | Chisinau |
Ulemper: Flight delayed for hours with no explanation
Fordele: Perfect flight.
Ulemper: All was ok.
Ulemper: Flight delayed for 7 hours, no compensation, no notification, crew was also unwelcoming
Checking in through the final destination.
Ulemper: It is upsetting when you are not able to check in through the final destination with Air Moldova when you have to change flights. When you have luggage it is even more upsetting.
Hot & extra 190 Euros( $220)
Ulemper: We arrived for our flight 1 hour before the flight. They told us we were late then forced us to check one of our carryons because it weighed over 8 KG. (not too big just weighed too much) and was not a problem carrying on other flight. 10 Euros.
We arrived at the gate 30 minutes before take-off and they had not started boarding yet. We were then pulled out of the boarding line and told that we had to pay a late fee of 60 Euros each because we were late. 180 Euros! We had to go back to the cashier counter in the ticket terminal to pay and then again go through customs/passport and transit screening. We still made it back to the gate in time to board and leave by departure time. We then waited for passengers from another connecting flight to arrive and board so we then left about 30 minutes late. Then the air conditioning was broken to we fumed in 90 degree heat all the way to St. Petersburg.
4 row airplanes are better
Fordele: I’m 6’4 and had enough space, which was nice. Surprisingly tasty sandwiches served, as well water, juice, soda, tee and coffee- all included in the ticket price.
Fordele: Everything was great, the flight attendants were very pleasant. And the service was good. I enjoyed the flight!
Ulemper: Everything was good. Just the sandwich could be better :)
Delayed
Fordele: I received an email, text, and call about the change in schedule for the flight. They provided a free sandwich on the flight.
Ulemper: They changed the time of the flight from 7:50 to 10:50 and then we didn’t end up departing until 11:15 so we arrived 3.5 hrs after I had initially planned.
Ulemper: Food
Fordele: The only think I enjoyed is knowing I will never fly them again
Ulemper: What went right? From the hidden fees to the made up regulations where they try to charge 10-50 euros for CARRY ON BAGGAGE to the inefficient way in which they move you through the system to the 2.5 hr delay causing us to miss our connection because of "PERSONAL REASONS" according to our pilot (even though the plane landed on time and just sat on the tarmac)
Fordele: NOTHING
Ulemper: COnnected from an international flight coming from philly. Due to customs we made it to our plane 30
Minutes before departure (8:52 for a 9:30 departure we were at the gate looking at our plane). Half the reason we were delayed is because not only did we have to pick up our bags and clear customs but we then had to recheck them, not a problem except for the fact that NO BODY WAS AT THE TICKET COUNTER. So Frankfurt airport was gracious enough to let us back through customs with our checked bags (after collecting them in baggage claim). When we showed up they wouldn't let us on the plane and charged us 350 dollar rebooking fee to leave the next day at 3 pm. it only gets worse as no one helped us to rebook, we had to call a number then then had us write an email to the company. I am still beside my self on how terrible of an experience this was as we had to do all of this calling from the Frankfurt airport because no one would help us in person (using skype).
No-frills service at regular prices
Fordele: It was nice to serve food on such a short flight. The plane was tiny, and the crew was friendly.
Ulemper: We paid full price for the flight, but we parked in Frankfurt at some very distant lot, no jetway, so far away from the terminal that there was only a cargo plane nearby. Even the budget airlines were parked closer. At these ticket prices, Air Moldova could park at the terminal and provide jetway disembarkation.
Review on Air Moldova Flight
Fordele: On time
Enough leg room
Service
Ulemper: Had to pay for the baggage, not sure why 1st bag is not free...? Tickets were not cheap - 1 bag should be included for this price.
No vegetarian food options available.
It was ok.
Fordele: Plane was not full, so I had more room.
My baggage made it on the plane despite the very short transfer time. I made it.
Ulemper: Plane was old and somewhat worn. Rows very close together. Minimal food offering with no choices.
Terrible
Ulemper: They would not let me board the plane because the flights to get to mink, Belarus had a change of plane in Moscow. They demanded that I have a Russian visa. I explained repeatedly that I am only transiting through Moscow and am not leaving the secured airport area. Still, they did not allow me to board the plane. I had to cancel the flight and buy a new ticket from a different airline that did not transit through Moscow.
Kayak and Belavia must tell the passenger prior to ticket purchase that if the flight goes out trough Moscow a Russian visa is required. in my case, they never told me this until I arrived in the airport to board the plane. A terrible experience.
Excellent service
Fordele: Stewardesses were excellent
Ulemper: No leg room
Fordele: Great stewardesses
Ulemper: Flight delay
Fordele: Nothing!
Late and no explanation or pardon!
Ulemper: Seats don't recline, no entertainment on board.
Wasted time...
Ulemper: Flew from London to Moscow with a 40min layover in Chisinau. I had to get off the plane with all my belongings, go into the airport, through security and check back in only to board the exact same airplane to go to Moscow! The most complete waste of time and energy ever experienced! Complete rubbish as the Londoners would say. Almost missed the flight and it was delayed because of the 5-6 of us that were in the same predicament. Air Moldova, you guys need to change your ways.
Follow up customer service non-existent!
Fordele: Good, quick flight. Nice, polite crew and good food.
Ulemper: My flight to Frankfurt was late, which caused me to miss my connecting flight from Germany. Had to pay out of pocket for new ticket as Air Modova refused to rebook me or acknowledge that their filght was cause of missing my connection. Will fly in/out of Moldova with Lufthansa next time.
Fordele: Great food
Great crew
Ulemper: Delayed 4h
Had to pay for luggage
Ulemper: Nothing . . . . . . . . . . . . . . . . . . . . . .
Fordele: Organizare buna si prinz gustos
Ulemper: The lunch
Ulemper: Great flight
Flight was Cancelled after Received Boarding Pass,
Fordele: Air Moldova staff did work out a series of other flights that got me to my needed destination after I called for a better solution than was offered.
Ulemper: I did not like that the flight was cancelled on short notice and the initial rebooking I was given was for 15 hours after my scheduled flight (which caused a domino affect that would cost me an additional $150). I did get a different booking when I called and requested it, but it turned a 9-hour travel day into a 24-hour travel; I only did not lose money because ItaliaRail was flexible with me and my hotel in my final destination allowed me a very late check-in.
I did not like that Air Moldova did not contact me - my online booking source notified me of the change, not Air Moldova.
Fordele: It was a great flight! The staff were very friendly!
Ulemper: We had to get our bags from baggage claim in Frankfurt and re-check them before our flight and it was difficult because we didn't have much time
They charge extra for luggage!!
Ulemper: I have purchased tickets ( 1 bag is included ). At the time of the check in they charged me $20 for the 1st bag ( each way) . The total price for the trip went $40 up. Payment was accepted in cash only , with no receipt given!
Fordele: Cheap
Ulemper: The seat did not recline.
The food (sandwich) was mediocre.
The airport in Moldova is small, uncomfortable, hectic, and quite crowded.
Fordele: On time. Friendly crew. Relatively new tidy Embraer aircraft. Catering included wine in economy, although this was a short-haul flight.
Ulemper: Bus boarding in Vienna added some inconvenience, but still ok.
Ulemper: Fly forsinket i timer uden forklaring
Fordele: Perfekt fly.
Ulemper: Alt var ok.
Ulemper: Flyet blev forsinket i 7 timer, ingen kompensation, ingen anmeldelse, besætningen var også uvelkommen
Fordele: Alt var fantastisk, et fly gennede poolpersonalet var meget behageligt. Og servicen var god. Jeg nød fly!
Ulemper: Alt var godt. Kun de sandwich kunne være bedre :)
Forsinket
Fordele: Jeg har modtaget en e-mail, en sms og et opkald om ændringen i tidsplanen for flyrejsen. De gav en gratis sandwich om bord på flyet.
Ulemper: De ændrede tidspunktet for flyrejsen fra 7:50 til 10:50, og så endte vi ikke med at rejse før 11:15, så vi ankom 3,5 timer efter, at jeg havde planlagt det første.
Ulemper: Mad
Fordele: Det eneste, jeg synes om, er at vide, at jeg aldrig vil flyve dem igen
Ulemper: Hvad gik galt? Fra de skjulte gebyrer til de regler, der er fastsat, hvor de forsøger at opkræve 10-50 euro for HÅNDBAGAGE, til den ineffektive måde, hvorpå de flytter dig gennem systemet til 2,5 timers forsinkelse, hvilket får os til at gå glip af vores forbindelse på grund af "PERSONLIGE ÅRSAGER" ifølge vores pilot (selv om flyet landede til tiden og bare sad på asfalten)
Ingen dikkedarer service til faste priser
Fordele: Det var rart at servere mad på så kort et fly. Flyet var lille, og besætningen var venlig.
Ulemper: Vi betalte fuld pris for flyvningen, men vi parkerede i Frankfurt på en meget fjern grund, ingen jetway, så langt væk fra terminalen, at der kun var et fragtfly i nærheden. Selv budgetselskaberne var parkeret tættere på. Til disse billetpriser kunne Air Moldova parkere ved terminalen og sørge for ombordstigning på anløbsbroen.
Anmeldelse Af Fly Til Air Moldova
Fordele: Til tiden
Nok benrumsservice
Ulemper: Var nødt til at betale for bagagen, er ikke sikker på, hvorfor 1. Taske ikke er gratis...? Billetter var ikke billige - 1 taske bør være inkluderet til denne pris.
Der er ingen vegetarmad til rådighed.
Det var ok.
Fordele: Flyet var ikke fyldt, så jeg havde mere plads.
Min bagage gjorde det på flyet på trods af den meget korte transittid. Jeg klarede det.
Ulemper: Flyet var gammelt og lidt slidt. Rækker meget tæt på hinanden. Minimale madtilbud uden valg.
Frygteligt
Ulemper: De ville ikke lade mig komme om bord på flyet, fordi flyene for at komme til mink, Belarus havde et flyskift i Moskva. De krævede, at jeg havde et russisk visum. Jeg forklarede gentagne gange, at jeg kun er i transit gennem Moskva og ikke forlader det sikrede lufthavnsområde. Alligevel tillod de mig ikke at gå om bord på flyet. Jeg var nødt til at aflyse flyet og købe en ny billet fra et andet flyselskab, der ikke rejste gennem Moskva.
Kajak og Belavia skal fortælle passageren, at hvis flyrejsen går ud gennem Moskva, er der brug for et russisk visum. I mit tilfælde fortalte de mig det aldrig før jeg ankom til lufthavnen for at komme om bord på flyet. En frygtelig oplevelse.
Fremragende service
Fordele: Stewardesser var fremragende
Ulemper: Ingen benplads
Fordele: Fantastiske stewardesser
Ulemper: Flyforsinkelsen
Fordele: Intet!
Sent og ingen forklaring eller undskyld!
Spildtid...
Ulemper: Fløj fra London til Moskva med et 40 minutters ophold i Chisinau. Jeg var nødt til at stå af flyet med alle mine ejendele, gå ind i lufthavnen, gennem sikkerhed og check ind kun for at gå om bord på præcis det samme fly for at komme til Moskva! Det mest komplette spild af tid og energi, der nogensinde er oplevet! Fuldstændig skrald, som londonerne ville sige. Næsten gik glip af flyet, og det blev forsinket på grund af 5-6 af os, der var i samme knibe. Air Moldova, i fyre er nødt til at ændre jeres måde.
Ulemper: Pladser kan ikke læne dig tilbage, ingen underholdning om bord.
Opfølgning på kundeservice findes ikke!
Fordele: Godt, hurtigt fly. Dejligt, høfligt personale og god mad.
Ulemper: Mit fly til Frankfurt var sent, hvilket fik mig til at gå glip af mit tilslutningsfly fra Tyskland. Var nødt til at betale ud af lommen for en ny billet, da Air Modova nægtede at genbestille mig eller erkende, at deres angreb var årsag til at miste min forbindelse. Vil flyve ind/ud af Moldova med Lufthansa næste gang.
Fordele: God mad
Fantastisk besætning
Ulemper: Forsinket 4h
Var nødt til at betale for opbevaring af
Ulemper: Intet . . . . . . . . . . . . . . . . . . . . . .
Fordele: Organizare buna si Prinz gustos
Ulemper: Frokost
Ulemper: Fantastisk fly
Flyvningen blev annulleret efter modtaget boarding-pas,
Fordele: Personalet i Air Moldova udarbejdede en række andre fly, som fik mig til mit nødvendige bestemmelsessted, efter at jeg havde bedt om en bedre løsning end den, der blev tilbudt.
Ulemper: Jeg kunne ikke lide, at flyet blev aflyst med kort varsel, og den første reservation, jeg fik, var i 15 timer efter min planlagte afgang (hvilket forårsagede en dominoeffekt, der ville koste mig yderligere 150 USD). Jeg fik en anden reservation, da jeg ringede og bad om det, men det gjorde en 9-timers rejsedag til en 24-timers rejse; jeg mistede kun ikke penge, fordi ItaliaRail var fleksibel med mig, og mit hotel på mit endelige bestemmelsessted tillod mig en meget sen check-in.
Jeg kunne ikke lide, at Air Moldova ikke kontaktede mig - min online reservationskilde fortalte mig om ændringen, ikke Air Moldova.
Fordele: Det var et fantastisk fly! Personalet var meget venlige!
Ulemper: Vi var nødt til at hente vores tasker fra bagageudleveringen i Frankfurt og checke dem igen før vores fly, og det var svært, fordi vi ikke havde så meget tid
De opkræver ekstra for bagage!!
Ulemper: Jeg har købt billetter (1 pose medfølger). Ved check-in opkrævede de mig $20 for 1. Pose (hver vej). Den samlede pris for turen steg med $40. Betaling blev kun accepteret kontant, uden kvittering givet!
Fordele: Billig
Ulemper: Det sæde ikke læne sig tilbage.
Maden (sandwich) var middelmådig.
Lufthavnen i Moldova er lille, ukomfortable, hektisk, og ganske overfyldt.