Crowne Plaza Atlanta - Midtown

We enjoyed the location and room service. Valet was slow and inconvenient. Rooms were beat up and in poor condition.

The workout room was clean and updated. Service was slow across the entire operation. Expensive - Three of us had breakfast one morning and it cost us $70 for breakfast buffet. We also used the valet to park our rental car and it was damaged in an accident when they were bringing our car around to us. Where they park your car is a block away and requires driving the vehicle in heavy traffic. It is built in to be slow with a potential for accidents. I would not stay here again.

The lobby was nice The room was not clean --the carpet worn and dirty. The room smelled. The cleaning service was bad.

There was only 2 working elevators on a Saturday night. I ordered pizza when I went down stairs to pick it up it took me 29 minutes to get a elevator back up to the room. Valet is horrible at night and my overall experience was horrible

I love the location of the hotel It feels like the hotel is a bit "2001" love the comfort of the hotel, just wished it was a bit modern

BATHROOM WAS OLD AND IN POOR CONDITION

Comfortable beds. Decent Tv, soaps etc. No internet on two different trips, different floors. Solution: come to the lobby. The place is trying hard to be a lot better than it is... but until they get there it's not worth the money they charge.

I had problems with the shower. The hot water took about ten minutes to get hot. Also, the tub would fill up to right below my calves when taking a shower. I made sure the drain plug was open and it definetely was. The room was a little dingy and had a slight odor.

The staff esp front desk girls and valet attendant were very unfriendly. Absolutely zero customer oriented service.

Horrible service! Worst I've experienced in years! Three phone calls to get our room cleaned, they never did bring a clothes iron, the gym's equipment was dirty & sticky, and both us and people we were traveling with were given the wrong room initially and had to change. I'd never stay there again!

The location was good There were no towels or an iron when first arrived. Someone knocked once on our door and then came right in stating they didn't know it was occupied. It's an old hotel that needs a lot of work. Staff needs to be more attentive. Tried to purchase a muffin and bottle water in the morning. A guy said he would be right back but never returned. Needless to say I left it sitting there and decided to not purchase.