Hoteller i Atlanta

Ulemper: Alt var godt

Fordele: Everything!! Especially how they accommodated my 10 yrs old granddaughter and made her feel special. They even made her and her stuffed animals name tags. That was just too precious!!

Ulemper: With there was an ATM on every level.

Fordele: The hotel is perfectly situated in mid town. The staff is wonderful, facilities great, and great food.

Ulemper: The bathrooms are a little dated and need to remove the tubs and put in bigger showers for two

Ulemper: Very hard to get a waiter at the Sunday brunch. Not used to having to search for help at Four Seasons hotel.

Fordele: Staff was incredibly nice

Ulemper: No outdoor pool (which every nice hotel in Atlanta has) and no movies or decent tv stations in room?!? We checked into hotel for a 'staycation' and wanted to sit by a pool during the day and get room service/watch movies at night and couldn't do either!!! Total disappointment and WAY too much money to not have basics like that. We ended up wandering through the mall because we had literally nothing to do there... huge waste of money.

Ulemper: Public areas. The dining room is very small.

Fordele: Loved the valet, design, location and overall customer service of team.

Ulemper: Indoor pool was nice but more sun exposure/outdoor pool or larger deck would be great.

Fordele: The decor was just amazing and really enjoyed my stay. Simple words - pure luxury in everything. Impressed! :)

Ulemper: It's no doubt is expensive to stay and valet parking kind of slow.

Fordele: The staff was phenominal. They were professional and courteous the entire time. THe room was nice and very clean.

Ulemper: Considering how much the room cost, i expected a little bit more, but it seems like you have to be very careful on what you do or else you will incur extra fees. To start off, parking was an extra fee. When we checked in we were told that internet and use of the spa area was complimentary. When i tried to login to the internet, I was given the option to pay for a day of use or a couple of hours. When my wife went to the spa area and asked if she would be able to use the facilities for free she was told no and given a price guide. Now i didnt expect free services, but i did expect that when i am told the spa is complimentary i assume it meant free use of pool, steam rooms, hot tubs, etc. Don't get me wrong. I came to this hotel just knowing it was expensive, but the rooms value alone just did not meet the cost . After a stay here, I would like to explore a lower tier of hotel within the city. I truly think i could get the same value for a much lower cost

Fordele: Alt på de Roomservice menu var fremragende.

Fordele: Alt

Fordele: De ansatte

Ulemper: Ingen pool eller boblebad. Eller gratis morgenmad

Fordele: God service og venligt effektivt personale.

Fordele: The staff were all so friendly and very well trained. You felt at home from the moment you arrived. The rooms fantastic and the whole offering exactly what you would expect for a top 5 Star Hotel. Treat yourself

Fordele: Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful

Fordele: Everything about the Ritz is perfect for a business or leisure stay. The service is always impeccable and the rooms luxurious. The beds are always comfortable and the atmosphere perfect. Enjoy staying at the Ritz and eagerly look forward to my next one!

Fordele: We were caught up in the Atlanta Airport power outage and when we were finally able to get out it was a welcome relief to book a room. Thank god!

Ulemper: I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.

Fordele: The staff at the hotel was without question second to none. I travel over 200 nights per year so I have a bit of hotel experience.

Ulemper: The traffic at the front was a bit much, but the Valets manage it extremely well. The Valets are the best I have ever seen.

Fordele: The Hotel while a Ritz Carlton also has a boutique feel, the rooms are exceptional in function and style. All of the staff that I interacted with were warm and friendly

Ulemper: There was nothing I did not like

Fordele: The beds, service, staff, everyone is here to help you enjoy and relax life. My favorite and only place in Atlanta I will stay.

Fordele: Personalet var fremragende

Ulemper: Ikke noget, alle gode

Fordele: Var vild med den service, de ansatte var meget høflig

Fordele: Personalet enestående og hjælpsom. Værelset var meget rent.

Ulemper: Parkering var meget stram

Fordele: Værelserne var rummelige og meget rene. Personalet er meget søde og imødekommende. Vil helt sikkert anbefale dette hotel.

Fordele: Good location, friendly staff, modern facility. Close to shopping and restaurants.

Ulemper: Pool area needs a bit sprucing up. Area is lush and green with nice landscaping. This is a rooftop pool and the potted landscaping could use some attention. Also, no towels were available though, we were told there were.

Fordele: I arrived late, parking easy, check in efficient, room clean and well appointed. Bar tender was smart a efficient. Easy for business travel.

Ulemper: A little tricky to find - without the GPS I would have struggled.

Fordele: The room was very clean and modern. The staff was very helpful and courteous. The restaurant was excellent.

Ulemper: Unfortunately we had a group of disrespectul guests on our floor. They were very loud and rude. We did not complain so I assume the staff was unaware. I would stay at this hotel again.

Ulemper: Everything was fine except when we called for the bellhop to pick up our bags and valet to pull up our car the message didn't get passed to the appropriate people and we were half an hour late leaving. We just barely made it to the event we were attending.

Fordele: Great aesthetics and friendly staff.

Ulemper: Once off the elevator, the hallway leading to the room had a weird smell, as if there wasn't proper ventilation throughout but once inside the room there was no strange smell.

Fordele: it was clean and the furniture and fixtures are modern

Ulemper: The staff was beyond rude and disrepectful. there was also no manager on premises as I was told he was on a "grocery shopping run" We were woken up 4 times by the housekeeping staff after getting late check out the night before. She told us that we were "supposed to be gone" already. Called down to front desk who confirmed the late check out and the house keeper still knocked 2 more times! Insufficient parking!

Fordele: Hotel was beautifully decorated and quiet. Parking was free and the location was perfect. Most.of the staff was attentive and professional.

Ulemper: Communication between front desk staff was lacking. They could also be heard discussing a check in difficulty at the desk that involved my room. This was overheard by my traveling companion (mom).

Fordele: Location, very near to my meetings. Brand name, one that I know and trust. Room was okay. Free fresh baked chocolate chip cookies - warm and delicious.

Ulemper: Overall, this facility had a somewhat dated and "beat up" look. Lots of scuffed and scratched wood work & trim, older worn carpets, very beat up and squeaky elevators. Room had way too few places to plug in electronics. That is not unique to this hotel, though, as I see that at a lot of hotel chains. No full length mirror in room - helpful when dressing for a meeting and wanting to see how you look. Bathroom was very small with the door opening right into the toilet and shower. Just WAY too cramped. Always feels like you're about to slam your knee or elbow into the open door.

Fordele: Our room was nice & the beds were comfortable. The pool was great-not too cold.

Ulemper: Even though the room had a thermostat you could adjust, it didn't ever change the temperature of the room. We were so warm that we couldn't sleep well.

Fordele: The staff was very friendly and hotel and room was very clean.

Ulemper: Nothing I didn't like

Fordele: The hotel had a lot of restaurants and even a mall within miles. The traffic was hectic, but was the same in most of Atlanta. I was very pleased to find out the hotel offered a shuttle. The staff was wonderful, always happy to provide anything we needed and always greeting us as we came in, asking us if we enjoyed our day.

Fordele: Great staff

Ulemper: Lumpy mattress, fridge not working, loud noise in hallways, hottub not hot, unpleasant smell in tub.

Fordele: Friendly kind staff. Clean rooms. Great peanut butter cookies. 24 hr coffee. Good location for my visit.

Fordele: Quick check in and check out. Grace and staff behind the counter were very friendly and very helpful. Shutter Bus came right away and they were helpful as well. Enjoyed my stay here. My room was cleaned very well and right away with great little samples in my room. There was no charge on ice machine. I had a full length mirror in my room. I would stay here. Fresh breakfast and staff very good at refilling supply.

Ulemper: During breakfast, Oatmeal didn't taste good. no bacon or sausages links were offered. Wanted more variety of bagels offered. Refrigerator worked but you had to turn it on and I didn't realize so my food went bad. Water smells out here in Atlanta.

Fordele: Room are clean and spacious,staff are very nice

Ulemper: Nothing not to like

Fordele: The staff's customer service skills were excellent! We had no problems checking in quickly and checking out was even faster. The breakfast was great and definitely filled us up for the morning. I would definitely stay there again!

Fordele: I liked the room and friendliness of the customer facing staff quite a bit.

Ulemper: The management was terrible, I was double charged by the Hotel and ended up getting stuck in Atlanta and missing 2 days of work, which were 2 days I didnt get paid for. Overall it was a really stressful and bad experience.

Ulemper: The couch is situated against the same wall as the TV is mounted on facing the opposite wall. Therefore one cannot watch TV sitting on the couch which really makes no sense at all, other than that which was very annoying, the rooms were beautifully furnished.

Fordele: The bar staff was excellent! All the staff was actually great, the room was clean, and it was an excellent stay!