Istanbul hoteller

Fordele: Beliggenheden var fantastisk. Hotellet var rent og velholdt. Udsigt over stederne var fremragende på forside af bygningen.

Ulemper: udsigt på bagsiden af bygningen forfærdeligt.

Fordele: Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recommended ,Location is unbeatable . Rooms are beautiful ; spacious, modern, and clean. This is practically a brand new hotel. Staff is very helpful. Breakfast is recomm

Ulemper: Rooms can be a little noisy because of location and the way our rooms was right by the elevator but nothing to really worry about.

Fordele: Being in the heart of the historical part of Istanbul yet no noise. The room is very spacious, beds are very comfortable, shower is luxurious. Friendly staff. Free upgrade with view of Hagia Sophia

Ulemper: if anything, to reach the top floors you need two different elevators. But this is a minor problem compare to all the hotel has to offer.

Fordele: Komfortabelt, fremragende beliggenhed, morgenmad

Ulemper: Intet

Fordele: Everything

Ulemper: Nothing

Fordele: The staff was so friendly and excellent . We had the most memorable stay!

Fordele: Everything specially the pool and the view.

Ulemper: Not their problem but the traffic in order to get there.

Fordele: The hotel was perfectly located. It is situated in the middle between the old and new Istanbul and Euro and Asian side of the city. Cleanness, friendliness and luxurious standard is as expected if the four seasons hotels.

Fordele: The people who worked at the hotel were so friendly and kind. We enjoyed Turkey so much more because of them.

Ulemper: Everything was perfect.

Fordele: Location Staff Building Breakfast

Ulemper: Nothing

Fordele: The service and experience is exceptional. The food is good and the view is breathtaking

Ulemper: Nothing

Fordele: Greatest service! We have sent a special note that we will be staying with our 1.5 years old toddler :) and they have taken that opportunity to amaze us seriously! Starting from special amenities to our kid from Bulgary up to diapers, baby cream and special towels being ready on top of special bed. Every day guest relations were bringing special treatments to our child to eat smth like macrons, hot chocolate, candies, fruits etc. I had to use Business center to print out some documents and it was magnificent. Multifunctional printer/scanner was available and accessible via WIFI - great applauses for this! It made my day! We have enjoyed our stay at Four Seasons for 1000%. Special thanks for personnel at Aqua and Ocakbasi restaurants for making our Iftars special. Special bonus for our waiter - Fehmi who did his BEST to make our dinner and tea drinking experience special! Great Job guys! We visit Istanbul every year at least 4-5 times starting from 1996, and this stay was one of the most comfortable ones - this means a lot! Where will we stay for the next time in Istanbul? - definitely at Four Seasons!

Ulemper: We enjoyed everything and there is only 1 or 2 little comments. 1. We stayed in the room #2208 - please immediately check the faucets of shower cabin. It isn't working properly and there are signs of rust - which I think is not acceptable to a hotel at this level. Shower head and hose runs water from below. I think it can be fixed quickly. 2. SPA experience. Infrastructure and comfort level is great. Yet, value for money of SPA procedures are not up to standards. We have paid around 500 euros for Turkish hammam and ayurvedic massage, and honestly saying did not enjoy it much. Turkish foam massage was not proper and we were not fully covered with much expected white foam. Water temperature kept changing all the time which was not comfortable at all! I think they should carefully assess the professionalism of staff working there. Communication style and care was good and no comments about it. However, you want to get the best SPA experience at Four Seasons, which unfortunately is not there yet. Last time we went to SPA center at Les Ottomans and it was 10 out of 10! Perhaps there is smth to learn from them. 3. Communication style at Beauty salon. When the hotel guest comes and kindly asks you both in Turkish and English languages about availability of Nail kit - you should not refuse and rudely say - NO without even trying to understand what was the request about. Come on! I did not like their approach at all.Thankfully, SPA reception personnel were kind enough to provide it for me. 4. Supervisors' behaviour at Ocakbasi terrace. 20 of May after the dinner we decided to have a tea at Ocakbasi terrace. Great young man (unfortunately don't remember his name) had shown great deal of respect and service for us. We truly enjoyed it. Yet, the thing which pissed us off was the behaviour of his supervisor. Do not know his name - he wears glasses. We had to hear how he was bullying our waiter near the bar. It was rude. Please do not do that in front of guests!

Fordele: Staff and bosphorous view were wonderfull

Fordele: Sea view and shisha

Fordele: Excellent standard throughout and great location

Ulemper: Weddings and functions run late and create a lot of noise.

Fordele: Fabulous

Ulemper: Nothng

Fordele: Every thing was wonderful the main things I like on the day of check out there allow me to stay at 3pm in the room without charging

Fordele: Amazing in everything

Fordele: Nedim Supervisor of the Reception Desk and Seera at the Guest Relation Desk were amazing.

Ulemper: Breakfast not very good

Fordele: Unique experience of luxury and privacy in suite side. Feeling of history in a beautiful palace with modern facilities. Spectacular veiw on Bospherus. Very warm welcome with flower boquet and sherbet. Wonderful breakfast. Special thanks for all the friendly staff specially Mr. Najmuldin who is very helpful, respectable and gave us an informative tour of the place. We hope to repeat this visit again soon.

Fordele: Everything was perfect, the location, the room, the facilities, the staff especially Maryam from the ladies in Red team who was an exceptional and magnificent lady in all aspects. Cannot thank her enough for her valuable help.

Ulemper: Breakfast could be better and more organized.

Fordele: grand hotel with top location along the Bosphorus. Great pool, excellent service, stellar breakfast, top restaurants both for lunch and charming formal dinner.

Ulemper: The palace is beautiful, but the building with the rooms is plain modern. Rooms are a bit dated for a 5-star hotel.

Fordele: Comfort, location and the kindness of the employees. Bkf is great ! Pool area

Fordele: Staffs are helpful. Very good location as well. A historic palace transformed to a modern hotel. The view is excellent.

Ulemper: One of the toilets in our suite is not very well functioned. Hotel furniture looks bit old and old-fashioned. In the the suite, I would prefer to have more working space (a bigger table, for example).

Fordele: Everything was awesome. Memorial stay

Fordele: the view from the restaurant. The kitchen staff of the restaurant Atelie Real food is excellente, creative and thorough. I must emphasize the work of Hikmet in the service, with total attention his work realy look for the customer satisfaction

Ulemper: Spa therapists and the bathroom structure needs to be revised, replace the air driers

Fordele: Value for money!!!!

Ulemper: Nothing

Fordele: Staff service

Ulemper: Poor breakfast buffet

Fordele: The rooms are very comfortable and the staff friendly and attentive. The Executive Club was an extra extravagance to which we treated ourselves but as we have stayed here before, we were aware it was a lovely indulgence. The Head Concierge of the Executice Club , Serkan, was especially helpful.

Ulemper: Our main reason for returning to this hotel was the beautiful rooftop pool. When we arrived we discovered it was closed as was being refurbished and was due to reopen just after we left. It was a major disappointment. We had saved for some time to go on this trip and were looking forward to relaxing on the beautiful sun deck. The hotel had made arrangements with another hotel to allow guests to use their pool and were including transportation. However, we wanted to be able to go to pool when convenient and be able to pop back to room when we chose. We therefore had to spend our days wandering around the locale or visiting shopping malls. We were staying in a room on the Executive Club Level as we had done previously. Although an Executive Club guest enjoys exceptional free facilities and their own Concierge , there were very few other guests using their services (which were all included in room price) and so the atmosphere was missing and we felt a little obtrusive. For example, when we went for a light lunch or afternoon tea we were usually outnumbered by the staff. Obviously this is not the fault of the hotel - the Head Concierge, Serkan, and his assistants could not have been more helpful. Perhaps we were there at a particularly quiet time in Istanbul. The only other minor inconvenience was the TV kept losing connection on some channels and there was less choice than on previous occasions. This is not an inexpensive hotel. I would really like to return to experience the holiday we had been looking forward to for the last few months but I fear the cost would be prohibitive.

Fordele: Everything. Exceptional 5* Service. Amazing hotel, staff and service standards. Reminds me of the quality of service received at the Savoy in London last year. The Ritz Carlton understands the concept of service excellence.

Ulemper: No complaints

Fordele: Amazing staff and service !!

Ulemper: Nothing

Fordele: Everything was excellent

Fordele: Convenient, comfortable, excellent staff and service.

Fordele: Everything

Ulemper: None

Fordele: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Ulemper: Content with situation. No improvement required.

Fordele: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Ulemper: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Fordele: Great location and views

Fordele: Very comfortable bed and excellent room service. The pool in the roof it's amazing with view to the marina

Ulemper: Breakfast is not exactly what I expected from a 5 star hotel. The hotel offer transportation to and from Istanbul airport the prices so much expensive its cost 500 Turkish lira in taxi it is just 180 .

Fordele: We really enjoyed our stay in this hotel which provides elegant rooms, an excellent breakfast and an extremely nice and helpful staff especially Ozcan, Majed and Yekta. The hotel is well located at the kalamis marina, a nice and quiet place. There are many good restaurants around. I highly recommand this hotel and will surely comeback.

Ulemper: Really nothing.

Fordele: Super nem indtjekning, personale er hjælpsomme. Morgenmad er mega god. Et meget renten hotel.

Ulemper: INTET

Fordele: super nice and friendly staff. Thanks to ridvan who helped me to check in long before the usual check in time is! Great location, awesome service, comfy and clean rooms. Will definitely come back!

Fordele: Beautiful hotel with amazing views and comfortable, big, nicely decorated rooms. Roof swimmingpool is excellent. Roof bar with a spectacular view. Roof restaurant was also great.

Fordele: Cozy and super clean friendly staff.

Ulemper: The bed was too soft but ok, the door need sounds isolation.

Fordele: Meget lækkert hotel, sengene var vidunderlige og morgenmaden var rigtig godt med meget forskelligt udvalg.

Ulemper: Intet negativt. Det var perfekt

Fordele: Absolutely amazing! Hotel reception and guest relations thank you for making the best stay!

Fordele: The rooms are great, has everything you need. Location is very convenient if you don’t need to stay at the historical areas or don’t mind commuting some. An amazing roof top pool.

Ulemper: The room service was nice but can step up their game a bit. The bath robes had holes in them and one time room service took wash clothes and forgot to place new ones one time. These are minor issues and can be understandable considering we stayed at a very busy time but there is room for improvement.

Fordele: Friendly staff

Ulemper: Rooftop pool not available to families with young children. Our family room with city view basically meant we were above a noisy pub on a very busy noisy road with a view of the road. Family room is adequate but separate room is very very small and did not meet expectations. Breakfast was ok but limited.

Fordele: Everthing was perfect

Ulemper: X

Fordele: The location is wonderful. The staff and all facilities just exceeded our expectation of our trip. Check in staff was helpful and always willing to go the extra mile. It is easy to navigate to bazaars and shopping spots. Food was great and plenty of great restaurants in and around the area.

Ulemper: Nothing

Fordele: Udsigt Restaurant

Ulemper: The music beat and bass from the roof bar was very loud in my room 1462

Fordele: Excellent location Clean and comfortable The staff is friendlyl I strongly recommend it

Fordele: Clean, excellent location , good food

Ulemper: Nothing

Fordele: We got upgraded to a suite with bosporous view. The view from the room was just incredible! Very nice suite and executive lounge. The staff was attentive and nice The location is great

Ulemper: Could smell some smoke in the room at times (non-smoking room) Gym was smaller and more crowded then we are used too for 5 star hotels in Istanbul (which usually have very big and well equiped gyms). But enough if you want to keep in shape. That we had to leave ;-)

Fordele: Placering sikkerhed og udsigt.

Ulemper: Jeg synes ikke at de gjord værelset onderligt rent, mange af gangene kom vi tilbage og så var der ikke gjort onderligt rent eller så var der slet ikke gjort rent! Derudover havde vi bestilt et værelse højt oppe men fik et rigtig lavt værelse, og det var virkelig småt det værelse vi fik, selvom vi havde bestilt en af de dyreste værelse. Den var virkelig lille. Derudover der stod tjek ud kl. 12 da vi skulle tjekke ud men allerede kl. 9:45 blev der ringet på døren for at spørge om vi snart tjekker ud da de skal gøre værelset rent hvor vi stod og tænkt ja men er chek out ikke kl. 12? Synes de skal blive meget bedre til at gøre værelserne rene og gå mere op i det. Og når man ligger skrald til dem i værelset så få det smit ud istedet for i bare ligger det til side i værelset når i kan se at det skal smides ud. Det var en skuffelse fordi vi havde hørt meget godt om jer, men blev skuffet.

Fordele: Loved everything about Swissotel. The rooms were very comfortable and spacious. The breakfast buffet is superb, with so many delicious and fresh options. The lobby itself has incredible views of the Bosphorus, you could spend the whole day just there! The rooftop on the 16th floor is also lovely! We greatly enjoyed taking a walk in the hotel’s park. The spa was also great. In terms of location, it is a ten minute walk to one of the main shopping districts in Istanbul, yet secluded in a way that makes it very relaxing. Would not hesitate to stay here again!

Fordele: Room lay out. Gastronomic options

Ulemper: Too crowded, so facilities at maximum capacity (swimming pool) and too noisy as the hotel has special functions and do not care how loud is the music

Fordele: Everything

Ulemper: Pillows are so soft. I had to request more.

Fordele: Location and the view was excellent and the value

Ulemper: Room service you have to give tips to clean the room and put new soap and towles

Fordele: The view from my room

Ulemper: To many outsiders for massage and the use of swimming pool

Fordele: Good Hotel.

Ulemper: Everything was good

Fordele: Incredible Staff! Unbelievable Views! Do not look for any other Hotel. Also, Hotel has an excellent Restaurant and Bar. For those who earn Dollar, it is very reasonably priced.

Ulemper: Please do NOT allow Guests to SMOKE at the Hotel Entrance. Getting in to the Hotel becomes a painful experience for those who do not smoke.

Fordele: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Ulemper: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Fordele: Service

Ulemper: Breakfast

Fordele: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Ulemper: N/A

Fordele: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Ulemper: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Fordele: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Ulemper: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Fordele: Fremragende luksushotel, med yderst venligt og høfligt personale. Meget meget professionel. I sig selv en oplevelse.Glimrende fitness-hal

Ulemper: Morgenbufet'en var overdådig men dyr.

Fordele: I liked the Location and the professional staff they have and for sure the outdoor pool.

Ulemper: The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.

Fordele: location

Ulemper:

Fordele: location, garden and pool area, extremly attentive staff

Ulemper: the Ambassadeurs bar did not meet the otherwise high level of the hotel: cocktails were really poor

Fordele: Location and the views are gorgeous. Fitness and spa area big, adequately fitted out, although its location at the west wing of the hotel makes visiting from the east wing somewhat too long.

Ulemper: Breakfast hall is definitely too so small for this hotel that us and lot of other people had to wait to be seated at the table.

Fordele: Position of hotel. SErvice of the hotel.

Ulemper:

Fordele: Location was excellent in terms of finding taxis or walking to quaint neighborhood restaurants and shops. Breakfast was good with a wide variety of hot dishes as well as fruits and breads.

Fordele: Hotellet beliggenhed, service, udsigt, gammeldags charme

Fordele: The waterfall in the shower Was a great experience.

Ulemper: Internet was seriously slow most of the time

Fordele: I liked everything about this hotel, services, location, view, etc.

Ulemper: No comment

Fordele: Built as the hotel for first class passengers at the end of the line on the Orient Express, this grand hotel oozes history and elegance. I had a corner room, which was massive and tastefully appointed. The marble bathroom was impressive. The staff is professional and attentive. I’ve wanted to stay at the Pera Palace for a while and it was worth every penny!

Ulemper: Nothing. There is nothing not to love about this hotel!

Fordele: food and staff rooms excellent

Ulemper: nil

Fordele: It’s historic value

Ulemper: The staff of a supposedly “5 stare hotel “ don’t know how to speak English. They don’t do a good job cleaning the rooms. The water pressure is really low, you can’t even take a decent shower in the hotel. And finally everything electronic in the hotel is bad, air conditioning is bad, fridge that doesn’t cool anything and a TV that’s basically useless.

Fordele: Comfortable rooms. Good breakfast. Lovely terrace.

Fordele: Staff very friendly, unique atmosphere, nice view, definitely good value for money.

Ulemper: Just small details: it'd be nice to have more coffee in the room and more products available in the minibar.

Fordele: What i like ? The location , the staff every thing was awesome. Special thanks to mr. Orcen he will do his every time with a smile . Mrs. Saba Ece in the concierge really one of the best And mrs . Beyza she help me ones in something that not in her work .

Ulemper: Nothing ...every thing was great

Fordele: The serivce is perfect and the experience is extraordinary. You can feel the history of this hotel even in the corner !

Ulemper: No.

Fordele: The hotel location was very good , walking distance shop & restaurant was available. The hotel staff was very polite & friendly. Hotel was beautiful & characteristic.

Ulemper: The pool was so small

Fordele: Gode rene lyse værelser. pænt indrettet. Gode restauranter kan anbefales.

Ulemper: At businesslounge ligger i kælder. Burde ligge på øvreste etage så man har udsigt over byen.

Fordele: Everything... Mr.umor was helpful and give us whatever we need about the room...stuff was very politely

Ulemper: Time for breakfast to be up to 11 am .only one day i got chance to take it...

Fordele: I liked the they upgraded my room to a junior suite, which made my stay extra special, I also loved the pillow spray excellent touch.

Ulemper: The staff near the door are hesitant to help, they'll probably would like you to move your luggage inside.

Fordele: location friendly staff

Ulemper: there was annoying family (man, wife with his kids) asking for Money staying at the hotel enteras i've seen them on a daily basis.

Fordele: Other than the mentioned guy, the staff was smiling and answering with good english... the swimming pools is good and adequate gym... the location near migros supermarket and other nice cafes.

Ulemper: Late night shift receptionist seated at most left counter on 1st aug 2019 was not friendly and rude in some of his English statements, I'm not sure if he knows that based on his culture ... another incident when my crawling girl managed to get pistachio nutshells from under the carpet (room 250)!!

Fordele: The location

Ulemper: It was a nightmare to stay in this hotel ( Radisson blu ) the AC was to hot, it’s looks like a sauna, i call the room service and they didn’t respond to my calls also they yelled at me when they answer and close the phone while I’m talking, after 2 hours they finally send someone to fix it but he can’t, After that they won’t move us to another room!!. Think twice before you decide to book there.

Fordele: I liked location and room

Ulemper: I am going for a years in Radisson, everything is great except 2 things, reception is very slow, long check in process and internet is week, I couldn’t even connect last time because they have unsecured network and my iPhone has new software so doesn’t connecting on unsecured networks

Fordele: You can ask whatever you need and they will arrange it ! Excellent customer care

Ulemper: The stuff

Fordele: The bed was super comfort the breakfast was amazing i loved finding gluten free bread everyday for those who are allergic and the room was clean

Ulemper: The view of the room was horrible ( a back side of a deserted building

Fordele: Nice and warm staff. Very good location. Rooms are very large and modern. Very comfortable bed.

Ulemper: Breakfast was slightly expensive to buy. Slightly noisy at night as near to the main road and the patio windows were not closed tightly. Though I managed to sleep well. Very nice and well organised place .

Fordele: To be honest i have been here before for business trip last year but in this time am with my family for holiday It’s really great hotel very helpful staff rooms is great also location is middle of İstanbul also much important which is road in the area not heavy traffic compared with Taqsim Area I would like to thank “Mr. Ersin Durgun” for offering his service and employees who working under his management Be sure when I visit İstanbul i will not hesitate to select same place best wishes Eng. Ayman Aljouli

Ulemper: Nothing

Fordele: Helpful staff, location, large room and clean

Ulemper: They don't have swimming pool for kids

Fordele: QUITNESS COMFORT ROOM SPACE EXCELLENT BREKFAST TV CHANNAL

Ulemper: Services 1-(I spend 45 mints to got my bags when arrived after chk-in) 2-(I call 6 times to got extra bedsheet/waiting time 35 mints) 3-SAD face when facing you(no smile)

Fordele: Location , modern rooms , very safe , Gym , food , outdoor smoking area

Ulemper: The concierge , Pool facilities , housekeeping should take care for the details

Fordele: Meget flot hotel. I forhold til, hotellet var så "ekslusivt" var morgenmaden overhovedet ikke god!

Ulemper: Maden var ikke god. Man betaler 50 euro pr dag dag for morgenmad, eftermiddags te og alkohol. Morgenmaden var ikkke god. "Eftermiddags teen" hvoraf der blev serveret en form for aftensmad var skrækkelig.

Fordele: I like the decoration of the hotel and cleanliness the housekeeping also good

Ulemper: The location and the check in was slow

Fordele: The location and the veiw.

Ulemper: The shower smells bad where the water enters on the ground. When I order taxi, the get lost because the main gate is not visible so the drivers have to call and i get stuck because I dont speak Turkish very well. Therefore I have to seek assistance from the concierge or bell boys.

Fordele: The rooms are beautiful so spacious and clean. The views are sensational. The staff is lovely friendly super helpful. We stayed here three times in 3 weeks. First time was a standard room and the second two times was a suite we upgraded to. The staff really made the stay so much better they’re always smiling so kind and helpful and they didn’t mind the noise and chaos my two boys would make, instead they would play with them and engage with them. Just such a lovely place to stay and money wise it is very very well priced for everything they offer. The spa and hairdresser on level S was also so lovely and clean and staff there were also friendly. Will definitely be coming back here.

Ulemper: Nothing.

Fordele: I like there SAP service, hotel location is good, there is Starbucks and Mado Cafe near the hotel 10 min walking or less

Ulemper: The air conditioning was hot especially at night time, and we asked them many times to fixed it and they did but still it was difficult to sleep at night with hot temperature, also we asked them to empty the room fridge from alcohol items but they said it will cost us 10 euro

Fordele: The view, the room, the restaurant on the 5th floor. The staff was very helpful.

Ulemper: The pool was always crowded, I think it’s because they accept also people from the outside, not only hotel guests. As a guest of the hotel you should always have priority.

Fordele: Nice sight from skyline room

Ulemper: Nothing

Fordele: Bed very comfy, bathroom spacious Gold d lounge was nice cause it has a balcony and very nice view

Ulemper: Traffic noise although I was on the 34 floor

Fordele: Super service. Venligt og hjælpsomt personale.

Fordele: Professional staff, The receptionists were very welcoming and helpful. Moreover, the rooms are quite big. It is definitely one of the top places in Istanbul Asia that I will consider staying in during my next visit. Especial thanks to Engin and Melek at the reception and Kemal and Ali at Valet parking.

Ulemper: The swimming pool was very cold.

Fordele: Staff , parking,clean,

Fordele: Every thing. Wonderful staff.

Ulemper: N/A

Fordele: The staff was very help-full and the hotel was very clean

Fordele: location

Ulemper: not applicable

Fordele: Never disappointing. Clean hotel. 5 stars service. Attentive staff. Great location.

Ulemper: Nothing

Fordele: Good breakfast, excellent gym and spa. Very friendly and helpful staff. Quick check in/out. Rooms very good size and well equipped toilet and shower facilities.

Ulemper: Nothing

Fordele: Amazing new hotel with great facilities & very helpful staff. Highly recommended and I'll definitely be staying there again on my next visit.

Fordele: was excellent

Ulemper: was excellent

Fordele: Everything was Very good.

Fordele: Amazing experience! The beautiful hotel is located right next to Topkapi Palace, Hagia Sophia and Blue Mosque! The hotel personnel was very attentive, informative and so nice! Many thanks for making my stay in Istanbul welcoming and memorable! The hotel accommodations were extremely comfortable, tastefully furnished and luxurious! My room had a spectacular view of Hagia Sophia! I had an unforgettable experience in the city and hope to come back soon!

Ulemper: n/a

Fordele: Super staff - best receptionists in Istanbul - always with smile and helpful, beautiful rooms with view on Hagia Sophia and Topkapi palace, all service on high level, room so clean, very tasty breakfast

Ulemper: Nothing

Fordele: Excellent staff, great central location (right by the AS/Topkapi entrances), great views of Aya Sofya and Sultan Ahmet from the roof top breakfast room, very well appointed (if somewhat smallish) and comfortable rooms...

Ulemper: Everything was great

Fordele: Location was excellent, the staff were very nice and helpful.

Ulemper: Rooms were small (I think most of the Sultanahmet hotels are the same), There wasn’t an electrical kettle for making tea or coffee Breakfast was limited.

Fordele: The location is very good for touring Sultanahmet.

Ulemper: Unfortunately, at check-in I was not issued the two rooms I reserved.

Fordele: The staff where very friendly and helpfull the location was excellent

Fordele: Location perfect for exploring the old city, very friendly and helpful staff, made us feel completely at home.

Ulemper: Nothing

Fordele: Location the best and staff amazing!!!!!! I loved it and recommended 100% !!!!

Ulemper: I loved everything!!

Fordele: Location, location, location. Also, the staff went out of their way to make us comfortable.

Ulemper: Room was on the smaller side. Also, WiFi could be a little spotty.

Fordele: We liked everything about our stay in this hotel. The rooms are pretty small, but comfortable, staff is amazing, very helpful. We booked months ago, so price to value was good, considering the location and the room with view to Hagia Sophia. Breakfast is delicious and is served on the roof top terrace, which is a nice bonus. The location is just fantastic - only a few minutes from main attractions, easily accessible, saves a lot of time if you’re visiting for only a few days. However, keep in mind that the area is pretty packed with tourists and it gets a bit noisy at night and early mornings - we woke up couple of times during the night because of people driving back and forth on cars with loud music. Overall it was a pleasant stay, definitely recommend staying there. Thank you!

Fordele: Very good location in the old town right by Hagia Sofia Breakfast grandpa was nice Room was clean and everything funtions

Ulemper: Bit loud No complimentary water in the room

Fordele: Gode faciliteter

Ulemper: Langt fra det historiske centrum

Fordele: I like everything about the hotel. The location is convenient, the services were perfect, and it feels very comfortable and homey. The staff were amazing; big thanks to Mr. Ugur for being friendly and helpful, and also Betul, Serdor, Irem, and Hayrettin. I definitely recommend this hotel to everyone, and it will always be my first choice in Istanbul.

Ulemper: Nothing

Fordele: The location of the hotel was great.. And it is located in in the great city of Istanbul

Ulemper: The hotel did not fulfill my request to remove mini bar drink. They asked for extra chatge to remove the items :( Also, it took so long for the check-in process. It was really unacceptable delay.

Fordele: Breakfast was great, comfort of the room was better than other hotels wherever i stayed

Ulemper: waiting while check in

Fordele: Super hotel du har alle indkøbscenter rundt om dig og metroen lige ved siden af så perfekt beliggenhed.

Fordele: Great location

Ulemper: The room was dirty, the bed sheets had human hair!! I asked to change the bed sheets and to clean the room and it took forever to respond! If you wonder how do people get Scabies, this is the way, dirty bedsheets and lazy housekeepers and ignorant managers!!

Fordele: Location Survice

Ulemper: they are charging 10€ for removing of mini bar which is so funny

Fordele: The location of the hotel is just very convenient! You can grab the metro right from the hotel. It’s nice and clean

Ulemper: The redhead in the reception wasn’t very nice! And withdrawed more money from my credit card without informing me ahead! They have rooms overlooking the cemetery! If that creeps you out!

Fordele: Bedste beliggenhed super hotel super personale det vil sige jeg giver fem stjerner

Fordele: Everything

Ulemper: Nothing

Fordele: Comfortable room, very nice breakfast too many chooses, good gym and swimming pool, friendly staff, good location near 3 malls. Im general amazing stay and i will book with them for the next time.

Ulemper: None

Fordele: The location of the hotel and the mall in the hotel.

Ulemper: The carpet of the 9th floor corridors was dirty with bad smile. The clean staff was not good and didn't clean the room well.

Fordele: Everything,

Ulemper: Nothing Quite far away from tourist places. Approximately 20 minutes.

Fordele: Det var et fantastisk ophold. Fantastisk opmærksomhed på detaljerne, morgenmad var fantastisk.

Fordele: Personalet er meget hjælpsomme

Ulemper: Alt perfekt

Fordele: Fint hotel, rent, god morgenmad samt gode faciliteter.

Ulemper: Det eneste minus var at vi havde booket et kingdelux-værelse med udsigt. Dette var dog ikke tilfældet, hvor vi endte med at kigge ud på en baggård. Vi har bestilt stedet grundet udsigten, for ellers kan man sagtens finde billigere hoteller i Istanbul, med ligeså gode faciliteter. Personalet var ikke samarbejdsvillige, det eneste de kunne fortælle os var, at de ville notere at vi ville have et andet værelse og vi hørte intet.

Fordele: The hotel was nice and very convenient for family

Ulemper: Little bit away from shopping

Ulemper: personalet ligger op til jeres damer det er ikke et sted du skal ha kæreste eller kone med

Fordele: Extremely welcoming and helpful staff.

Fordele: super kanon hotel,hvis jeg igen kommer til Istanbul fortrækker jeg conrad

Ulemper: Det hele spiller

Fordele: Nice hotel. Great facilities. Very friendly staff. Nice location. Close to the Dolmabahce Palace ( 15 minute walk). Great breakfast.

Ulemper: A little bit far from the tram station ( 20 minute walk), but ok.

Fordele: Breakfast,

Ulemper: Pillowcase change once every 2-3 days

Fordele: Good location Nice staff I was with my son and i got also upgrade

Fordele: The friendly staff, the breakfast and the spa.

Fordele: Perfect location, amazing view from the 14th floor.

Fordele: Staff were polite, room was very clean and had a superb view. I chose the bosphorous suite with balcony and executive lounge access. I cant fault it one bit.

Ulemper: Cant think of a single fault whilst staying there for a week.

Ulemper: Very poor cleaning.

Fordele: God facilitet Fantastisk Buffett Tæt på lufthavn Gratis lufthavnstransport

Ulemper: Ikke mange restauranter inden for gåafstand

Fordele: The cleaning of the rooms The staff were helpful and smiling The ease of check in and check out Two receptionist were very good Yuvez and Cam special thanks to them

Ulemper: Mainly the breakfast buffet was the same types every day there was no changing in food, unlike Levent hotel which they make small changes but it works There was no chief for the eggs to make what the guests what

Fordele: The best family hotel

Ulemper: Nothing

Fordele: Upon our arrival we were offered help by the bell boys immediately. The receptionists gave us a room even though we arrived earlier than the check-in time. Then we requested a room change (because we wanted to avoid the first floor) and we were given a new room without any hassle on the 10th floor. The breakfast was really good, the staff was fast and great, they all spoke English and we didn't have any problem. The parking is very well organized and easily accessible from the hotel. I am just very sorry that we didn't have time to try the SPA (which I read was really good). I recommend this place!

Fordele: BATHROOM IN THE ROOM

Ulemper: EXCECUTIVE LOUNGE ITS TOTALY NONSENCE-4 BEER TO ALL LOUNGE GUEST ALL MEAL TOTALY COLD ITS NENORMAL SITUACION,PLEASE CHECK LOUNGE ACCESS BREAKFAST 5* HOTELS LIKE 2* ITS NONSENCE ARRIVING PAY IN CASH,2 DAY WAITING RETURN MONEY TO MY CREDIT CARD THIS TIME ITS NOT RETURN RESERVATION DEPOSIT ?

Fordele: Welcoming staff , nice room - i got upgraded

Ulemper: A little old ...

Fordele: Everything was good. it's nice and comfy

Fordele: Everything

Ulemper: Nothing

Fordele: Everything

Ulemper: Nothing

Fordele: Not the first time to stay here. I chose the Apartment this time and it was big. Good value for money. Has all the necessary amenities. Breakfast was good. There are other restaurants around the place. Malls are close.

Ulemper: Location is a bit far from old Istanbul.

Ulemper: I called from the room and asked about the wet bar. I was told it’s complimentary. There was no price list with it. then when I used it I was charged $65 for few cans of soda and two chocolate bars. Front desk representative refused to take it off and when I asked for the manager he said he is the manager and he won’t get anyone else to talk to. Also the water temperature in the bathroom is not consistent. It keeps changing from cold to hot and from hot to cold during shower.

Fordele: Great value for money, and excellent for a family with kids. The gym was fantastic.

Ulemper: Nothing really

Fordele: I always stay at the Wyndham Grand Europe when in Istanbul. It is convenient to the airport (and with airport shuttle), is exceptionally clean, has excellent food service, and an outstanding. I have never had a disappointing stay her and the hotel is also a great value, as the room rate is a bargain.

Ulemper: Nothing! This is an exceptional hotel that meets very high standards.

Fordele: Great location, the staff could not do enough for you.

Fordele: The hotel is fantastically located, only minutes from Hagia Sofia and the Grand Bazaar. It is in a very tourist area, which means that access by taxi can be problematic. The staff were really lovely and helpful. Because it is in such a tourist area, the rooms were a bit small. The breakfast was great, with a lot of fruit and vegetables. There is a sauna, steam room and gym, which is quite nice after a day of walking the city. Overall, a great place to stay.

Ulemper: The wifi needs to be upgraded: it works, but it is spotty and not very fast.

Fordele: Friendly staff. Accomodating. Extremely central location for Istanbul.

Ulemper: They tried to push a tour on us but it wasnt too bad. Overall very good people!

Fordele: Great location

Fordele: Everything was fine Clean, comfortable, nice location, and good price

Fordele: Great hotel. The staff are polite, knowledgeable and very helpful. They arranged travel and massages, and recommended good places to eat The location is excellent if you want to spend time in the old town.

Ulemper: Internet could have been better.

Fordele: The welcome and the staff. Wonderful location

Fordele: I like the staff dealing and kindness and cooperation. They allowed to stay at a rest room in the basement after checkout as we have late flight.

Ulemper: I did not like the breakfast as There is limited foods offered and repeted. Also , the turkish hamam very difficult to reserve a slot. The coffee offered in the loppy is expensive comparing to nearby restaurants. They did not give us a late checkout even two hours. The offered tourism trip to other area such as sabanga and Borsa are very expensive around 700 lira.

Fordele: Location and staff very helpful! Always smiling, showing guests a lot of respect!

Fordele: The Turkish bath and sauna was really a plus. You can make reservation from 7am to 10pm then enjoy the private space in the Turkish bath room. Breakfast was fantastic, especially the tea and coffee. Staffs are kind and helpful, they couldn't help more. Location was great, only 7 minutes to the Hya Sophia and there are lots of markets, shops and restaurants nearby.

Ulemper: I wish I could have more time to stay...

Fordele: The location was excellent - right in the heart of Sultanahmet. The bed was very comfortable and the staff were very friendly.

Ulemper: The bathtub could have been cleaner.

Fordele: Generelt et lille fint hotel med en særdeles god betjening. Venligt og imødekommende personale, som gjorde meget for at give en god vejledning til hvordan vi kunne få mest ud af opholdet. Beliggenhed er rigtig god i forhold til de centrale seværdigheder i Istanbul Der er kort afstand til både seværdigheder og det generelle byliv. I nærområdet og inden for kort gåafstand er de et utal at spisesteder - Valgmuligheden er stor. Ca 5 min til nærmeste stoppested for sporvogt.

Ulemper: Hotellet er hovedsagelig et godt overnatningssted. Man har ikke prioriteret restaurationsfaciliteterne særlig højt. Vi kunne godt have brugt andet end et lagen som sengetøj.

Fordele: A very nice location + a very friendly staff.The Hotel is small,but nice

Ulemper: The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.

Fordele: the staff was very friendly and this nice hotel is located in the most interesting place of Istanbul, near ayia sofia and blue mosque. And with great connection with other places such as Grand bazzar and the taksim square.

Fordele: Location, clean room and good beds, private use of sauna, friendly staff, spacious room for 2 persons

Ulemper: The room in the first floor was sometimes quite noisy, in the room was lack of wardrobes especially with shelves, the lights with the key card was hard to put on, it would be nice to have some variation in the breakfast

Fordele: The staff were very friendly. i felt like home. The hotel is in the middle of all attractions.

Ulemper: The hotel is small compared with the pictures on the site

Fordele: The staff and the location. The room was fine as well

Fordele: The location

Ulemper: Next door construction

Fordele: good quality for given price. Was only due to the low season I am affraid.

Ulemper:

Fordele: staff service / welcome

Ulemper:

Fordele: Privacy

Ulemper:

Fordele: Hotel well located. Spacy room.

Ulemper: The hammam does not work. You can not use the spa when ever you want. You have to book before, you can not share the hammam with other people.

Ulemper: Intet

Fordele: Personalet er venligt , concierge giver god vejledning ,roomservice fremragende, receptionen meget god . jeg ville elske at besøge det igen.

Ulemper: Morgenmad kan være bedre

Fordele: Breakfast variety and service was very good, reception was also helpful and responsive.

Ulemper: This is the only hotel I ever visited in the world that ask you to pay for using its facilities, we chose this hotel because it had an outdoor pool, however you have to pay an additional 20% of the room rate to be able to use it! That was very disappointing. They also forgot to service the room for 2 consecutive days, we had to call them to come and clean. The worst part is electricity was out in most hotel rooms for a full night. I do not recommend this hotel if you are staying more than a day or 2 max the view from the hotel is mediocre ( facing a construction site) not like the photos and the price is too high for the value you get.

Fordele: Excellent helpfull staff Kleen big room Nice hug enterance lobby

Ulemper: Inside swimming pool is very noisy from children

Fordele: Clean rooms , nice staff

Ulemper: The food is really not good

Fordele: The room was very dirty and too small to accommodate three of us The bed of the child was not arranged We waited to provide the extra bed but nothing happened till we departed. Unexpected treatment from Hilton .

Fordele: Warm friendly staff.The food was delicious.Beautiful views .

Ulemper: Communication,The was misunderstandings because of language barrier.

Fordele: Everything was amazing!

Ulemper: The receptionist gave me a hard time with the check out . I requested to be given more time but she said u gotta leave the room now or we will charge u for more money. Her attitude was awful and scary. In over all my stay was comfortable except for the breakfast time, it was crowded and the food would run out so quickly without the staff refilling again.

Fordele: Beliggenheden var okay vores udsigt var os rigtig god faktisk personale var os rigtig sød de fleste af dem. Især Yusuf som står ved parkering er mega hjælpsom og sød!

Ulemper: Rengøring var virkelig dårligt tingene blev ikke smit ud rengørings folk glemmer deres rengørings ting i værelset og vi var rigtig utilfredse med det og ringede flere gang og sagde det men der blev ikke gjort noget ved det derudover en af dagene ventede vi 4 timer på at få hjælp!

Fordele: Poor guest services team and did not attend to any of our requirements. We were a group of 18 pax, we had a series of incidents one after the other and the team did not respond properly to our requirements since arrival.

Ulemper: Bad customer service

Fordele: Everything

Ulemper: Nothing

Fordele: God morgen mad - hotellet lå i nærheden af de møder vi skulle have

Ulemper: Rygning på terrassen hvor vi spiste