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The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
Location and attention to detail by a superb staff
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
location & style
Great atmosphere, helpful staff.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
Location and comfort.
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
Location, nice atmosphere On the expensive side
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
it was next to the metro station
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
Service was excellent, and the Purple Bar was Fantastic.
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
The level of service of the Hilton Chain and its luxury
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
Perfect location, very helpful and friendly receptionists, quite a large room, comfortable to stay with a small kid I would expect more frequent room cleaning and change of towels
Nothing Everything. It is a royal rip off. They charge 5 Star prices for a 2 Star property, which is totally incomplete. No armchair in room, air conditioning which was off and the hotel is on a very noisy street, no tall glasses, just tiny wine glasses.A tiny old fashioned TV set
The location was perfect for discovering Paris. The apartment was equipped well for the stay. Air conditioning was a welcome relief.
Great location (at the door of the Louvre, comfortable apartment studio with plenty of space to stretch out, well appointed rooms (fixtures, freshness). gym needed more space and more free weights - really just cardio material. Also, our neighbors above got quite loud (not sure if floors were as sound proofed as could be).
Exellent location and very convenient to shopping ,eating and going to any hot spots in Paris. The room is very clean and kitchen is convenient . The staff are kind and friendly and can speak English very well.
Great location. Staff was very helpful. Room was spacious.
The room was beautifully decorated, spacious and elegant. A very comfortable bed. Great location.
We liked the fact that the hotel was in the very center of the city and all the famous sightseeing objects were easy to reach. No, everything was good.
I researched the place on Tripadvisor and read praise for room 306 so I requested it and got it: wonderful! and more than I expected:a spacious sunny apartment with lots of typical Parisian windows onto a fountain and square. Staff were always professional and helpful, their indications for fast orientation on the Metro were invaluable. Not really dislikes but suggestions:While facilities were fine in the small but spotless kitchen, a few basics, like a salt and pepper pot (preferably full) and even a little sugar or cream would not cost the hotel much and make arrivals easier for their guests; also in the bathroom a mug for toothbrushes would have been useful.
Location Pretty pricy to get two single beds pushed together and called a king size
LOCALIZATION - CENTRE OF PARIS, COUPLE METERS FROM LOUWR, APARTAMENT WITH FULLY EQUIPED KITCHEN, TWO ROOMS, SEPARATE WC AND BATHROOM OLD FASHIONED, "LOW" THREE STARS, NOBODY CLEAN ROOMS, TOWELS NOT CHANGED FOR FOUR DAYS, TOO EXPENSIVE
Great location. Apartment - Space for a group of 3-4 people. Free internet and TV lounge.
Venligt personale og dejlig morgenmad. Beliggenhed i top, mulighed for gratis internet Der mangler bøjler i skabet og der er ingen mulighed for at hænge sit overtøj op, meget dårligt!
Personalet var venligt. Værelserne var i fin stand, og det var meget behageligt at bo der.
Beliggenheden var god. Personalet var meget venligt og hjælpsomt. Morgenmaden var god. Sengen var god. Der var rent og pænt. Værelset måtte gerne have været lidt større. Hotellet virkede lidt slidt.
Dejligt, men dyrt hotel, med meget små værelser. Med fremragende beliggenhed Synes værelset måske ikke helt svarer til prisen, badeværelset var vist større end soveværelset.
De gav en god service: Jeg vil gerne have værelse med bad: de havde sat mig på brus: men ændrede værelse uden problem... Sød og venligt personale I receptionen.... Morgenmadsresturanten: udmærket udvalg og meget renligt...... Prisen lidt for høj ca €: 210.- men bor der gerne igen.
Hotel was very well located, minutes walk from sights and attractions. Our room was luxuriously presented, designer style in black, grey with cherry red accent colours. Bathroom included large bath and separate shower.The ambience in reception is very welcoming, candles lit and very fragrant with attentive staff. There is a spa at the Hotel which my husband enjoyed. Our room was located at the front of the building and we were disturbed by delivery vans, refuse vans in the early hours of every morning. We would stay at the Hotel again but request a quietly located room at the back of the building.
Convenience & closeness to hub of city sights & metro network. Price a little too steep
Friendly staff, and very good size of room. Most facilities available. Breakfast only dining room.
The location is perfect as it is in the city center. Spa and indoor swimming pool as well as professional massage. Car parking services was great as it is almost impossible to park anywhere in Paris. The bed mattress was not comfortable as compared to other five stars hotels.
Everything was great. It's a beautiful hotel with a lovely decoration. Very clean, the staff is helpfull and sympathetic. Excellent location, just behind the rue St. Honore. We were really impressed and will recommend it to our friends.
The hotel is superbly located, very comfortable, with wery friendly and helpful staff
Hotel Burgundy is very well situated in the Opera district, and was a great "home base" for seeing the sights of Paris. The hotel is quite small, but clean and good value for money.
The staff was incredibly helpful. Not only were they multilingual but they went out of their way to accommodate for our needs pointing out good restaurants and good places to tour. Given the American standards for comfort about bathroom necessities, the shower was a bit awkward and we found it took much longer to shower when compared to the typical American standards. Ultimately, the issue did not proove to be a burnden to our trip.
My sister and I stayed at this hotel for 3 nights during November. We found the hotel to be fantastic. The design and layout perfect. Location couldnt be better if you want to wish to shop around in the big department store Galerie. The best part of the hotel was the wonderful staff. I found all of them to be superb and their english fault less!. We even forgot a mobile in the room and when we phoned the hotel to check if it was there they offered to bring it to us! This was fanstastic as we were waiting at the bus stop for the airport bus. Thats service!!!
We had a beautiful modern bath and a spacious room that comfortably accomodated my mother, daughter and myself. The front desk staff was helpful in providing directions and making reservations. We never had to wait in line at the desk. The location was superb. We had a wonderful experience here. The lounge area is a bit dark and cramped so this is a hotel that is best suited for exploring the city and returning to a comfortable room for relaxing and a great night's sleep.
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i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
confort of the room
Hotel staff are ok, but need more english speaking staff if possible Location, location
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
The Location which central to tourist sites + the cleanliness of the room
Location & service are really good! They gave me a present at my birthday surprisingly.
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Bathroom small and uncomfortable and needs to be redesign
Location, staff support, comfort, friendliness
Det var et skønt hotel! Vi boede på et klassisk dobbelværelse, men det var rimelig småt, men bestemt komfortabelt, rent og godt indrettet. Personalet var meget hjælpsomme og super søde.
Beliggenhed. Ro. Har boet det tidligere. Rummet virker slidt. En mus paa gulvet i baren ikke rar at se.
Clean, nice staff, looks new. A little bit far away from the sena river. Locatin has everything, shopping, restaurants but's a little far away from the main landmarks
Free wifi Bar shut too early
In principle everything, But the shower was owsom, well done. The hotel is new. The staff is very helpfull and friendly and service minded. The a/c in blowing in the face when sleeping maybe you could correct this or redirect the flow of air.
It has a very good location, very close to Gare Saint Lazare. It is very comfortable, very well designed, close to amenities.. I would go there again. They should have sleepers in the room.
Staff was very friendly and very helpful.
Location, cleanliness, modern, friendly and helpful staff, windows open to courtyard, None
The room was very comfortable and very pretty
unique in its decor, great location fro sightseeing and shopping and staff were very helpful and freindly we were in room 101 and we could hear the lift during the night. Corridors too dark
Comfortable room in very central situation. Modern and rather fancy bathroom. The new and expensive looking interior of the hotel is somewhat reminiscent of a 1970's disco.
Very nice hotel, very friendly staff.Cozy and good designed.
The way the hotel was decorated..that everything was brand new...that the beds were very confortable.. the shower had no door ....that if you used the pc in the lobby it was 8 euros for 30 minutes
Hotellets beliggenhed. Lejligheden havde for få behagelige møbler. Morgen buffeten havde for lille et udbud.
Den helt rigtige beliggenhed og standard
Perfekt Lokalitet, Imødekommende personale. Vi havde haft en rigtig dejlig og behaglig ophold.
extremely friendly staff - small, but cosy room - nice and tasteful furniture private pool in the cellar was a bit strange (resembling a dungeon) but in some way also funny and romantic
The special atmosfear of the hotel
i liked a lot the people working there , very nice and friendly some of the rooms were not well lit , hence it was uncomfortable for packing and reading also the safe gave me a lot of trouble it wasnt working properly lift too small and not enough for staff and guests
Quirky idiosyncatic place with character. Excellent location. We loved it.
Location is perfectly central - 100meters from the Seine opposite the Louvre. Hotel is compact and upstairs corridors only fit one person at a time but is the most unique, quirky and original design I have ever seen (You must see to believe!). The room was small but amazing and I believe every room is decorated differently. I would recommend anyone to stay here and when they do - book the private plunge pool and steam room for yourself for an hour in the morning. Take time to sit in the bar drawing room to sip a drink 100 years back in time. Staff were very friendly and practically ran my life for 2 days with all the questions they answered for me!
The restaurant is fantastic, and overall the hotel ambience was good. Location good too. No shower! not even a clip to hang the shower attachment on! Small bath. No mini bar. Not enough room to swing a cat in. 'Shabby chic' definitely the correct description as rooms very tired decor wise - handle even dropped off the wardrobe door. Ridiculously, outrageously overpriced!!!!!
Critically understaffed probably due to so many French employees taking summer holidays. Found broken glasses left unattended around the poolside. No running hot water during my stay, but given discounted rate and very commited staff (although few in numbers) and the manager, after all satisfactory. Yet I doubt if I want to come back on special occasions and never on summer holiday season.
The facility exceeded expectations as well as the staff and the room. I was fortunately upgraded, possibly because the restaurant was closed for a day due to a Fashion shoot in the hotel. I couldn't have been more pleased with everything.
Unusual hotel - funky decor Swimming pool is tiny. First day and a half no hot water. Restaurant was closed
Attention to details was good. Advised prior to arrival it was our 20 th wedding anniversary and they had a bottle of wine waiting for us. Very professional staff. My wife liked the chocolate on our bed every night after turndown service. ice machine, coffee/tea facility within the room would be nice . Excer
the location was great and the small hotel was very private.
Well situated near place Vendome, very helpful staff. Everything was excelent.
The staff were outstanding and most polite and helpful.
The room was well laid out and the staff was very curteous. The hotel was in an excellent location. I could not get the free wifi to work on my computer and the hotel staff had no soluition. The lighting system was hard to figure out.
Convenient location, a comfortable room suite, a good restaurant with Michelline star, mostly friendly staff, The attitude of some people from the staff
I liked the staff very much. The food was good and delivered on time. The room was imaginatively designed. My only disappointment was that I was on the top floor and instead of a window lookin onto the Place Vendome, there was a large mirror. Thus the room was dark at all times.
It was totally luxurious in an unpretentious way, rooms absolutely beautiful, ornate lift, relaxing calm restaurant. Perfect in every way.
water would change temputer during taking a shower
Location reddiculous price of their continental breakfast of 30 Euro
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
the location is exellent very different from last years both for the level af rooms and for the services
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
service is good and the bathrrom is good.
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
position room is small
location the classic room.
location is perfect... rooms are very comfortable...
the bed was so comfortable and the room was very nice. No enough space for the luggage or in room dinning.
Staff was courteous, rooms were clean, location was great, restaurant/ bar in lobby great. I didn't like that I had to buy an adapter. Most hotels lend them and have it in the rooms. I'm staying in London now and there is an adapter for free. I didn't like that there was a charge for hi speed internet. Low speed was free but u had to pay for high speed, seems silly.
The staff were all fabulously helpful.
Concierge service was very good, reasonably quiet, bed comfortable, bar was nice, bath was clean room was very small, location just ok, very expensive (breakfast 27 euro, or about $40 each) bar drinks expensive, room very expensive for the size and quality
A luxe hotel with a friendly staff. We had a tidy deluxe-room with a balcony and a clean bathroom; there was a various, tastefull breakfast and the hotel has a nice and comfortable bar, lounge- and tearoom. Next to our room there was a compressor/aircondition machine which gave a noisy sound during the night. The air in the room was musty(although the room was very clean).
This is a modern, clean, comfortable hotel in a prime location in St. Germain, near the Musee d'Orsay, an upscale area with good restaurants nearby . It is not a particularly tourist-oriented neighborhood and many shops were closed for August vacation. However a Metro stop one block from the hotel provides convenient access to other arrondisements and neighborhoods. The concierge desk was most helpful in making restaurant reservations, arranging a taxi to the airport, and answering questions. The room, though fairly small (this is Paris!), was comfortable and had many convenience features.
Location, service Breakfast ok but not great eg bread average, pastries mediocre
Room (Junior Suite) was well appointed and comfortable, with an impressive view of Paris from the balcony.
The location was excellent- close to shopping on the Ledt Bank and also convenient to the Louvre, D'Orsey, and transportation around the city. Also, the staff was very helpful,assisting us obtaining dinner reservations and in helping us with language issues, etc..
Great location, slightly older hotel but in great condition, very clean. I enjoyed the old photos in the hallways although I felt the decor in my room was lacking. The hairdryer in the bathroom was awesome, very powerful! I didn't like that I had to buy an adapter - I came from a hotel in Munich that allowed guests to rent.
The hotel is marvelous...great location on the Left Bank, close to Musee Orsey. The restaurant attached to the hotel, L'Atelier is world class and a must visit! We will return to this property the next time we are in Paris no
Fantastic location. Right next to a main subway stop that made it perfect for infra-city travel. Staff was warm, welcoming, and accommodating. Highly recommend Some road noise from the city streets while sleeping. Although I think this is overall hard to avoid in downtown Paris. It certainly should not hinder you from selecting this hotel
The location and the kindness of the staff. Room are very small. Hotel is very expensive.
The quietness and comfortable beds...the friendly and helpful staff!
great service temperature control in gym was dysfunctional
the place, the decoration, the people , the services, the bar They shoud be more careful because they gave me a late check-out till 2 pm and when i arrive at 12h30 I found my luggage at the lobby.This is ultrageous. I understand that late check-out is a courtesy and i cant complain. But's better not to assure guests of one thing you later will not deliver ...
Staff were very friendly and efficient--location excellent and "honesty" bar was a nice friendly touch.
Charming old hotel with very experienced staff. Only breakfast was very expensive.
Everything about this hotel was amazing. We loved the location, the luxury and the care and attention the staff gave us. The decoration and design was very welcoming. And the bikes the hotel provides for free are great to take along the river.