location is perfect... rooms are very comfortable...
Nice room, comfy lobby, good location in tourist district. Very easy to access museums and beautiful old town Paris. Spa very small, concierge gave lousy restaurant recommendation (tourist trap). Great place to stay, wander outside district for food and more authentic Paris experience.
What I like best about the hotel is its location. It is situated in the middle of a great shopping area and is very convenient.
position room is small
The best of staying at the Sofitel Paris Le Faubourg was the location, courteous service, the size and the quietness of the room. Although it was very charming, our two floor suite, it was difficult for us to tote our luggage and packages on the semi spiral staircase. The neighborhood was not very convenient in terms of neighborhood bakery, restaurants, pharmacies, or convenience stores. The hotel computer room was a sauna closet and with the prices we paid, free internet should be available hotel-wide.
The bed was absolutely amazing - lovely soft duvet and pillows Over priced bar in room. Internet 10 euros for 30 minutes
Location reddiculous price of their continental breakfast of 30 Euro
the location is exellent very different from last years both for the level af rooms and for the services
service is good and the bathrrom is good.
location the classic room.
Using Eurostar and arriving at Gare du Nord it was easy to transfer to Gare de Lyon Station which is right next door to this hotel.The Hotel was a 10 minute walk to The Palais du Omnisport where we had tickets for a concert - perferct. Breakfast not included, therefore slightly overpriced, and the breakfast was very expensive. Restaurant does not open until 7.00pm - too late for a meal before a concert.
Close to the office of Rohm and Haas. Comfortable bed. Dinner selection.
The included buffet breakfast was perfect for our family. Also, the indoor pool was clean and well-maintained. Nothing.
the pool is nice if a bit small i couldnt get the tv internet in my room to work. i asked reception and they said they'd send someone, but it never happened
the staff were fantastic and the size of the room and the beautiful bath only added to our enjoyment. The idea that you had no doorman or bellhop. At 65 yrs of age dragging four pieces of luggage to our room from the street was a chore
Free Wi-Fi, pool, good breakfast, polite stuff The room was quite small for three people
easy accsess to train and metro next to a down and out soup kitchen
the pool not enough milk, tea bags etc in the room
Good location and quiet room Small bathroom
Outstanding everything and love Americans Breakfast could've been better
very modern and clean hotel maybe a bigger pool food and drink overpriced
confort of the room
Bathroom small and uncomfortable and needs to be redesign
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
Location & service are really good! They gave me a present at my birthday surprisingly.
Please write at least 15 words
i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
The Location which central to tourist sites + the cleanliness of the room
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Location, staff support, comfort, friendliness
Hotel staff are ok, but need more english speaking staff if possible Location, location
Location great, friendly helpful staff, they had flowers, champagne and cake in room on arrival, beautiful touch.
Not bad, quite expensive, especially when you factor in that you have to pay €21 extra per day per computer (we're two people with two laptops) for internet, plus quite a bit more for taxes and breakfast and parking. Ultimately our €475 room came to about €750 per night with all the extras. Room service food is outrageously expensive - €36 for breakfast - plus tax, gratuity, room service fee, all comes to about €55 and that's if you don't tip the guys either. And, watch the bill, they have habit of charging for extra items that should be included in your breakfast set. The staff were mostly efficient but cold or indifferent and the maid's service was either dumb or lazy or both. They'd always miss things or forget to clean our room or leave the breakfast tray in the room while cleaning everything else. I guess that's room service's job, not theirs?
Service was excellent, and the Purple Bar was Fantastic.
The staff was extremely friendly and helpful. Refreshing to get this kind of service...
Pleasant and helpfull staff ,good atmosphere in hotel The hotel has a lovely bar however at 14 euros for a beer you won't stay long
The level of service of the Hilton Chain and its luxury
I was pleasantly surprised that such comfortable and business-friendly property at the heart of Paris existed. Aside from the rate, I think the hotel was excellent in all aspects for a person travelling on business who has a little spare time for some leisure. As I stated, I thought the rate was a bit on the high side given it's location.
The room and comfort of the bed and friendliness of the staff could not get selection of movie channels and had no confirmation from the engineer sent to the room as to when it would be operational again.
central location in room tv very bad overall: choice of channels, image, etc air con would only heat and not cool-only way to sleep was to open window
Jeg rejser meget og har vel egentlig ret stor erfaring med hoteller - også i Paris. Dette hotel virker organiseret, nyrenoveret og velfungerende med en fremragende beliggenhed. Det er et lille hotel med kun 2 værelser på hver etage. Kan stærk anbefales i denne del af Paris. Nej
Hotellet ligger perfekt i Paris, nemt til alt. Små gode restauranter lige om hjørnet. Ville gerne have en vandvarmer på værelset til kaffe og te.
fremragende beliggenhed - pænt og flot og rent værelse - god plads på værelset. Jeg synes prisen på morgenmaden var lige i overkanten.
Glimrende morgenbuffet og altid plads med hurtig servering af drikkespecielt imponeret over freskpresset juice ad libitum. Trods "stille" sidegade alt for megen støj fra tidlig morgenrenovationhver dag ca 5 tiden og stor trafikstøj fra 7 fremefter.NU Er I fandemig godt over ¤ spørgsmål
Great location. You walk to Metro, trains and the Air France bus terminal to CGD without having to cross a street Rooms are on the small size ,as expected for this three star property.
Proximity to train station and airport transfer was great. Staff very helpful and spoke English. Comfortable, quiet and clean. Air conditioning temperature could not be altered and was too hot. Hotel was a bit smelly.
Central location, quiet room, helpful staff. We were pleasantly surprised after reading other comments
Location is great, just next to Gare de Lyon, 1 min only. Suitable for travellers with big luggage. Room size is proper for 2 people comparing to other relatively small Paris hotels. The staffs seem too busy to manage too many things. Which made some services less satisfying and efficient, such as answering questions about Wi-fi password or an extra blanket service.
Great location at Gare de Lyon in Paris within 100 meters from the tgv trains, Metro and rer trains.Free internet. Internet did not permit SKYPE.The managers should understand that skype is part of the internet universe and should be available for the guests to use it.Why block it ? To force people to spend money on phone or mobile?
Location is good Air conditioning didn't work properly. Room was very small
Location near train station This was the WORST stay...room not clean. Noisy room...called down to front desk after listing to over 2 hours of noise in the room above us. So at 2am nothing happened. Called down again at 5am...nothing happened from the front desk! Poor.
i stay in these hotel cuse its near the gare de lyon station.
Good location when travelling by train arriving at Gare de Lyon which is adjacent to the hotel. Also if travelling by plane to/from Roissy Air France airport bus is a few metres away. Metro and buses to main places in Paris nearby. Hotel staff really nice and speaks English. Good sized room and very clean. Lockers very convenient to leave luggage when leaving late evening. Buffet breakfast at 17euro pp very expensive. Since we were there for 2 nights only we opted for the express breakfast at 7euro pp. It consisted of tea or coffee or hot chocolate, 3 small pastries and orange juice, but to take the same things everyday it tends to be boring.
*Reception has good service *Very close to tgv and have good restaurant around the hotel Their reservation center is not very nice, the lady told to me who had bad attitude. The hotel should improve the quality of their reservation center just like reception
Det var et skønt hotel! Vi boede på et klassisk dobbelværelse, men det var rimelig småt, men bestemt komfortabelt, rent og godt indrettet. Personalet var meget hjælpsomme og super søde.
Beliggenhed. Ro. Har boet det tidligere. Rummet virker slidt. En mus paa gulvet i baren ikke rar at se.
smukt og Æstetiskt, meget god beliggenhed til et storby-ophold i Paris. Dejligt med de små gader i nær omegn Gulvtæpperne er ved at være slidte og nussede
beliggenheden Noget ældre hotel end forventet efter beskrivelsen på nettet
Beliggenheden var perfekt og adgangen til hotellet var god. sikkerheden syntes også at være god. Receptionspersonalet var rimelig imødekommende da vi kom; mens personalet i baren og ved morgenmads serveringen var negativt og surt. Værelset var ikke som forventet/lovet, mørkt og lavt til loftet. Alt i alt mærkede jeg en negativ/kedelig atmosfære på hele hotellet.
Hotellets belligenhed er god og kompenserer delvis for at værelserne er slidte og spartansk indrettet. Hotellet er slidt og spartansk indrettet. Værelserne ligner ikke de værelser der kan ses på hotellets hjemmeside. Sengene er for korte.
Hotellet er perfekt beliggende hvis man ønsker at se Louvre og l'Orangeriet. Og i dejlighed nærhed til den mere 'dyre' forretningsbydel. At vi traf Woody Allen bekræfter kun dette.
Vi havde et dejligt ophold. flot værelse og badværelse. Yderst hjælpsomt og høfligt personale. God service og flot udsigt til Eiffeltårnet
Concierge Thierry var meget hjælpsom, når vi spurgte om noget. Aircondition larmede og kunne ikke slukkes/reguleres fra værelset
Vi blev godt modtaget af personalet der under hele opholdet var meget hjælpsomme og imødekommende. Nej egentlig ikke
Meget fint nyrenoveret hotel med en god beliggenhed. Meget lille elevator burde udvides.
Hotellet, er rent og indbydendene, værelset var pænt stort (vi var 3 personer) med en velfungerende aircon/klimaanlæg, stort +. Der er elkeddel så der er mulighed for at lave kaffe på værelset.
Det var desværre dårligt hele vejen :(
Central beliggende til Gare du Nord og Est. Nyrenoverede værelser. God komfort
Meget venligt og hjælpsomt personale. Udemærkede faciliteter og okay morgenmad. Der blev gjort pænt rent hver dag, og skiftet håndklæder. En dejlig bruser, hvor der kom masser af vand ud (o: Værelset var da lille, men man skal jo også kun sove der, og det gik fint med det. Alt i alt en rigtig fint sted til prisen. Ja, hotellet havde ændret navn, og det er ikke opdateret på hjemmesiden. Det ville være rart, da vi faktisk gik lige forbi hotellet i første omgang...
the staff is very friendly room cleaness was not to the standard
the staff very friendly and helpful
I really recomend this hotel as it was very convienet and very close to everything
Cosy, well-designed hotel, centrally located for easy walking access to the heart of Paris. Rooms are on the small side, but very well planned and feel comfortable. Staff is very friendly and helpful. For the price of the room, you would expect breakfast to be included and the internet is rather slow, which when you're traveling for business, is not great.
The location, one block away from champs-elysee. Room was very small (single) the furniture and linens looked weathered. The bed was very uncomfortable. This is a new hotel on your listings so I didnt have a review to reference
The location is very strategic, not far from the heart of the city. The parking area in front of the hotel is too crowded
Everything is good but the rooms are sooo small ;). N.
It was a lovely hotel with really nice and helpful staff. I will not hesistate to re-book on my return to Paris for either pleasure or business
Severly understaffed and any service requested takes quite a while. Rooms were not cleaned on on time, until we requested specifically to clean them in the evening. Turndown service was done on 1 day of 4. Used glasses from the minibar were not replaced for 3 days. Waited 1 hour for check-in after arriving at 4pm on a Friday. etc.
Hospitality of hoel staff At 29 euros per person, breakfast is quite expensive.
The location is just fantastic - the hotel is located in 2 minutes walk from the Arc de Triomphe and Champs Elysees, with nice shops and restaurants all around! Hotel staff is nice. Breakfast was very nice with a good variety, a bit expensive though (31 euros per person, free for kids). Free internet in room (luxury room). Variety of tv channels was very poor.
Atendimento da recepção e concierge. Housekeepers should make less noise and be more gentle when closing the room doors. They should start working after nine o´clock and attend the customers requirements more acurately. Matress is too softy and unconfotable and unable to provide a good sleeping.
airconditioning was not very effective despite my changing the room.
The Sofitel Hotel is well located and within walking distance of the Champ Elysees and the Arc de Triomphe as well as the Charles De Gaulle Metro. This allows for good connectivitey. There are also some good inexpensive eateries nearby. We mentioned that we were coming on the Honeymoon in our notes but we were treated as if I was the Sole occupier of the room. The Honeymoon touch was missing a bit especially since we read about another review who were treated specially for theri honeymoon.
The rooms are great as are the staff.
Overal was good. Room service selection was limited in choices. I Bar only have French Menue and no English. No English Channel on TV only CNN. Mentioned above
Udmærket og moderniseret hotel. Værelset vi fik, der vente "bagud", gav ro til at sove og hvile. Én dag blev der ikke gjort rent, ryddet op, tømt spande eller skiftet brugt servise! Sengen var redet!? Det gav skår i et ellers godt helhedsindtryk.
Beliggenheden i forhold til centrum og attraktioner. Nemt at komme til og fra. Bedre morgenmadsbuffet - den var lidt skrabet. Bedre morgenmadsrestaurant - den var ikke særlig hyggeligt. Der var f.eks. lysstofrør som belysning. Bedre rengøring på værelser.
Perfekt placering i forhold til tog og Metro
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
it was next to the metro station
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
Location, nice atmosphere On the expensive side
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
Location and comfort.
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
Very nice Hotel, the service was very good too.
- light with sign "don't disturb"; - morning newspapers; - the bussiness room/Internet is always busy; - the lamp on the bed's table fall down several times per night; - this is no possibility to swith off the night light
Hotel Position. Friendly staff. Nice breakfast. In general the rooms are small, and the hotel a bit "tired". Severe remodeling must be done to improve the hotel to deserve its price. 1) the hot water takes ages to come, I.E. no hot water recirculation pumps. 2) the room looks aged, and so did the bathroom. Not classic, but aged and overused, tired. For example "classic" weight scales that do not work. Why bother having them at all? 4) this ridiculous type fridge in the room! Charging as soon as you remove an item. I really dislike them. This is not a service fridge for cliens, it is a sales dispencer! It even has a note for a space 10cm by 10cm by 10cm "area for client". Like it is making a joke... ridiculous!!! 3) This hotel is very expensive for what it offers very bad value for money
Staff, room, breakfast, ambiance Gym bit small and wrong equipment
I was there for a business trip, and we rented their 'Manhattan' conference room for a presentation preparation. Very clean hotel and responsive staff. The location is very good. It's walking distance to the place de la concorde, the opera, madeleine, saint augustin, and other landmarks.
The location is fantastic, and the service is 5 stars. The rooms are too small
The massage I had was one of the best in my life...
the staff is very frindly and good services the hotel is too small and my opinion should be 4 stars NOT 5
overnight befoe travelling on no
the bathroom was excellent then room was on the small side
It was clean. At least one staff was useful. The billing system when we booked online did not tell us the exact charges. It should give us the total figure for all the days, and not just the charges for one day/night. We thought the rate was one sum and when we got the bill we paid 4 times more. This was a bit confusing and embarassing. The online billing system misled us
Perfekt beliggenhed , servicemeinded personale , romantisk hotel i Ralf Lauren stil Et hotel af denne standard bør kunne printe bording pass ud uden at man skal lære personalet hvordan man skal gøre.
Beliggenheden er god,tæt ved metro,Nortre Dame,og spisesteder Meget lidt plads omkring sengen.
Pænt, godt belligende, venligt personale. Til den pris burde der være inkluderet morgenmad.. Sengen var for hård - til mig. Men jeg synes det var dyrt.
Der var et venligt og imødekommende personale. Internettet kunne ikke række det værelse vi boede på
hotellet var rent og pænt og personalet meget hjælpsomme.