Fordele: None Ulemper: N
Fordele: Good service thanks you
Desperation onlyFordele: Resorted to Malindo/Batik just to get home after Mt Agung eruptions - so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.Ulemper: The food was utterly appalling, providing a new level of disappointment. I'm convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg - which I couldn't even stomach.
Good low cost airline; some small issues need imprFordele: Modern plane, good price, friendly staffUlemper: Plane landed very hard and felt like pilot was struggling for control (or still learning). Luggage took long time to come out and after abot 10 min of luggage just stopped and we found out that rest of our luggage was coming out of another carousel. Nobody told us, we had to find out ourselves when we couldn't find our luggage. Communication is important
Fordele: IngenUlemper: N
Godt lavprisselskab. Nogle små problemer har brug for imprFordele: Moderne fly, god pris, venligt personaleUlemper: Fly landede meget hårdt og følte sig som pilot kæmpede for kontrol (eller stadig lære). Bagage tog lang tid at komme ud, og efter at abot 10 min bagage lige stoppet, og vi fandt ud af, at resten af vores bagage var ved at komme ud af en anden karrusel. Ingen fortalte os, at vi var nødt til at finde ud af, hvornår vi ikke kunne finde vores bagage. Kommunikation er vigtig