Fordele: The crew is good and the seat is comfortable as it's the business classUlemper: The food can be more fresh or tasty if they're from australia
Comfortable seat and friendly serviceFordele: Flew from Vancouver to Qingdao and despite my concerns after reading earlier reviews, the flight was great! The seat was comfortable and reclined enough that you could actually sleep. I think I was one of very few non-Chinese passengers on board and there was a bit of a language barrier, but the staff was super friendly and accomodating.Ulemper: I ended up with a middle seat, but the seat was comfortable and roomier than normal, so it wasn't so bad.
Fordele: Crew and comfort good. Well organized and professional .Communication good. Aircraft clean.Ulemper: Choice of music and movies very limited, and those vy average quality. Food vy average.
bad transferUlemper: Need to pick up all my luggages at Chongqing airport and use the cart to carry all luggages from Terminal 1 to Terminal 2. It's a LONG way. Why can they auto transfer all my luggages from Hainan Airlines to Beijing Capital Airlines? They even didn't mention the transfer process when I bought the ticket. That's too bad.
Fordele: Nothing, it was extremely annoying. Ulemper: Because of the two hour delay, I was going to miss my next flight. I told the flight attendant about my problem. She said that it would be fine, and they would help me once I landed. That didn't occur. I got through customs and rushed to the airline desk. They then told my that my connection flight had been delayed. I went through security, and I sat next to my gate. For hours it said delayed, but didn't give a new time. I asked the staff, and they said later. After four hours, I asked again, and they told me that the flight had left. I asked another staff member, who told me that the flight had been canceled, and I needed to get a new ticket. I never got an answer as to whether the flight had been canceled, but I was not going to leave Xi'an that day. They sent me to a hotel, which was more than 20 minutes away from the airport. In the morning, the airport transport was late, which caused even more stress. To top all of this off, I had to go to three different people for my ticket because there was some unknown problem.
Komfortabelt sæde og venlig serviceFordele: Fløj fra Vancouver til Qingdao, og på trods af mine bekymringer efter at have læst tidligere anmeldelser, var afgangen fantastisk! Sædet var behageligt og tilbagelænet nok til, at du faktisk kunne sove. Jeg tror, at jeg var en af meget få ikke-kinesiske passagerer om bord, og der var en smule sprogbarrierer, men personalet var super venligt og imødekommende.Ulemper: Jeg endte med et midtersæde, men sædet var behageligt og mere rummeligere end normalt, så det var ikke så slemt.
Fordele: Besætningen og komfort. Godt organiseret og professionelle .meddelelse godt. Fly rent.Ulemper: Valg af musik og film meget begrænset, og de Vy gennemsnitlig kvalitet. Maden Vy gennemsnitlig.
forkert overførselUlemper: Skal hente alle mine bagage i Chongqing lufthavn og bruge vognen til at bære alle stykker bagage fra Terminal 1 til Terminal 2. Det ER langt. Hvorfor kan de automatisk overføre alle mine bagage fra Hainan Airlines til Beijing Capital Airlines? De nævnte endda ikke overførselsprocessen, da jeg købte billetten. Det var ærgerligt.