Find billige fly på Czech Airlines

Ulemper: Customer service representative at desk was extremely rude and dismissive of people trying to ask questions about rescheduled gate assignments, I did not have any contact with gate rep, but I was able to observe multiple discussions or attempted discussions by customers. Very poor communication serv

Fordele: NO HELP WITH WHEEL CHAIR

Ulemper: NO HELP WITH GETTING WHEEL CHAIR

Fordele: FRIENDLY BUT NO HELP WITH WHEEL CHAIR.

Ulemper: COULD OF HELPED GETTING ME MY WHEELCHAIR. NEVER DID GET ONE, EITHER BEFORE OR AFTER THE FLIGHT, EVEN THOUGH IT WAS REQUESTED WHEN TICKET WAS PURCHASED.

Ulemper: Uncomfortable seats do not recline, no refreshments, barely civil staff. Impossible to add checked baggage online. Checkin staff gave incorrect boarding information.

Ulemper: Did we leave on time? ...No Was there enough overhead space? ...No Was the landing smooth? ...Oh gosh, heck no Did I arrive at my destination alive and with my bags? Yup! Was it cheap? You bet it was!

Fordele: Not much. Below is just #1 on a list of avoidable problems and obvious oversights.

Ulemper: They took my check-in, told me I would be able to board. However, no one made a phone call to the gate! So I was left at the airport but my bag was sent to Prague. I spent 6 hours of Iberia/Czech airlines employees/dept's telling me I needed to talk to someone else. Worst booking ever.

Ulemper: Flight was delayed due to mechanical issues so do a better job at maintaining the planes

Fordele: Seats were "old style" - still had some cushioning. The flight indeed reached it's destination in Prague.

Ulemper: Flight was 20 minutes late to get in to Rome. Boarding was a zoo. First a huge single line crawling through the gate. Then, overloaded buses taking squeezed passengers to the plane. Another 35 minute delay to taxi. While not a budget carrier, food and even water is only for sale. Terrible landing.

Fordele: Seat was comfortable.

Ulemper: Crew was pushy and unfriendly. Baggage policy is a rip off. Flight was delayed but we were not told until boarding time. No information was available at gate prior to departure.

Ulemper: Never again with Czech Airlines

Ulemper: Those ATR72 aircrafts are totally inconvenient

Fordele: Quick flight.

Ulemper: No priority boarding for families, at least from Prague-AMS.

Fordele: Quick boarding, nice crew.

Ulemper: No fun for kids. It could be better.

Fordele: This was a very bad experience. We did not have any idea when the flight was going to take off and could not get any information on what was the problem. We ultimately boarded over 7 hours late which was an exhausting and horrible experience. We also boarding a bus twice, once only to get off.

Ulemper: The staff should have been better informed on what was going on. We never had any direct information. I would have liked a monetary compensation for this mixup as well because my plans really had to change due to the EXTENSIVE delay.

Ulemper: Huge delays and no information- not possible to speak to Czech Airlines at all- really appalling service

Fordele: The crew was friendly and attentive but really hard to understand

Ulemper: The airport was not well organized some parts very unattractive and lots of walking. The boarding process with the automatic check in was inefficient requiring so many staff. Requiring another security check before boarding seemed redundant and disorganized. Bathrooms were not convenient

Fordele: Nothing

Ulemper: Waited for a long time and got delayed. Leaving from the plane was chaotic

Fordele: Nothing

Ulemper: The flight arrives late to the destination and was turbulent The claim baggage was so difficult

My son has this flight and I bought his ticket.. he lose the luggages.

Fordele: The flight had delayt

Ulemper: My son has this flight and I bought his ticket.. he lose the luggages.

Ulemper: My son has this flight and I bought his ticket.. he lose the luggages.Why ur flight had delayt why

Ulemper: Worst service ever! The staff is super rude.

Flight was delayed twice

Fordele: Absolutely NOTHING

Ulemper: Late to depart on an 1:15 minute flight for over an hour while telling the passengers nothing

hand luggage or luggage?

Fordele: Everything was more or less good except hand luggage which nowhere to place because there were to many things already placed. Some of suitcases didn't look like hand luggage because there were really big ones.

Ulemper: I don't like if I have to keep my hand luggage under the seat because there is no room for feet. This happened because there was no place above my seat. Why so? Do you allow people to take more than allowed by rules? I had flights to Paris and back and all two flights were with the same issue

Almost like a drinking party in the sky!

Fordele: Everyone was in a great mood!

Ulemper: The noisiest flight ever, not the plane but the passengers! We booked 6 months ago and our seats (wife and I) were on opposite ends of the plane

Flight was OK

Fordele: They delivered us to Helsinki

Ulemper: Our bags didn’t get delivere, they promised them tomorrow afternoon however our flight is tomorrow morning! One again opposite ends of the plane for my wife and I.

Ulemper: Flight was delayed almost two hours, plane wasn't at the gate, only one bus was provided for transport, everything on board was in Russian (as the plane previously arrived from Russia).

Ulemper: The flight was slightly delayed and was operated by Smartwings.

We were three late leaving and waited 3 hrs for bags. Never came.

Fordele: Plane and crew

Ulemper: The very late departure. The fact they took two hrs plus before they told us the luggage never made it. Should have been truthful from the beginning.

Fordele: A

Ulemper: Luggage is 35 euros and one was lost. Temp onboard was hot. Had to pay for drinks

Ulemper: Delay of 40min

Late at the gate

Ulemper: There were two flights to Prague within 1/2 hr of each other. We were at the wrong gate. They called for immediate boarding and we were at the gate in minutes. The plane had not left the gate but the captain refused to open the door. This unheard of, that at the counter didn’t want to intervene. Now we have to rebook. These Eastern European countries are still thinking of the past.

Ulemper: Hot as balls

Ok flight

Fordele: Boarding process

Ulemper: Snooty air attendents.

Boarding crew

Fordele: Flight was smooth

Ulemper: Gates were changed without notice, had to go through security twice because of that, no signs at the gate or announcement about the gate change, rude personnel at boarding, trying to make you check in your bag even when it is within carry on limits

Ulemper: Plane malfunctioned

Ulemper: Flight was delayed

Czech airlines operates like low cost airlines while charging you

Fordele: Easy booking and polite ground personnel

Ulemper: No snacks for free, not even water. Given a 40 minute delay in boarding (due to delayed previous duties of the same plane), I would expect some concessions for passengers. The tickets cost same as big/established airlines.