Find billige fly på fastjet

Incorrect Seating

Ulemper: I paid for extra legroom (and the seat was correctly noted on the receipt) but upon boarding found that I had been allocated an ordinary seat. For a tall man this small aircraft is very unforgiving. I could also not fit my briefcase into the o/head locker.

It was not bad.

Fordele: Seat is comfortable

Ulemper: No entertainment n food.

The plane was filthy, loose screws on the floor an

Ulemper: very dirty. There were food particles all over our seats and the life vest had fallen out was sitting on the floor of the plane. Take off was rough, the worsts I'd ever experienced in my life. The plane was unstable on the runway and then unstable for the first 10 minutes. I started crying and my husband was sweating bullets. When things calmed down and I asked the stuardesses for a glass of water they said it would cost money - wow. By the way, they never went over the safety procedures at the beginning of the flight and the exit row seats were empty. All of this made me even more nervous. I will never fly fastjet again, no matter the savings.

Cancelled flight 2 hours before departure

Fordele: Fairly new nice aircraft with decent legroom

Ulemper: My flight was cancelled two hours before departure and I was notified by e-mail (that I only saw when I was at the airport). Next flight was 8 plus hours later. No rebooking to another airline. They suggested that they refund only the base fare (no extras/baggage etc) and then I can pay my own fare on the other airline. This is not an acceptable response as they could have reprotected their passengers to avoid us waiting at the airport for 8 hours.

Forkert Sæde

Ulemper: Jeg betalte for ekstra benplads (og sædet blev korrekt noteret på kvitteringen), men ved boarding fandt jeg ud af, at jeg havde fået tildelt et almindeligt sæde. For en høj mand er dette lille fly meget nådesløst. Jeg kunne heller ikke montere min mappe i o/head locker.

Det var ikke dårligt.

Fordele: Sædet er behageligt

Ulemper: Ingen underholdning og mad.

Aflyste fly 2 timer før afgang

Fordele: Temmelig nye pæne fly med anstændig benplads

Ulemper: Mit fly blev aflyst to timer før afgang, og jeg fik besked via e-mail (som jeg kun så, da jeg var i lufthavnen). Næste fly var 8 plus timer senere. Ingen ombooking til et andet flyselskab. De foreslog, at de kun refunderede basisbilletprisen (ingen ekstratjenester/bagage osv.), og så kan jeg betale min egen billetpris på det andet flyselskab. Det er ikke et acceptabelt svar, da de kunne have beskyttet deres passagerer igen for at undgå, at vi ventede i lufthavnen i 8 timer.