Gæsteanmeldelser
Samlet vurdering
7,3
Godt
Baseret på 8.261 anmeldelser
Samlet
7,5
Boarding
7,2
Komfort
7,4
Besætning
8,1
Underholdning
7,7
Mad
6,2
Gå til hovedindhold
Information om Icelandair
| IATA-kode | FI |
|---|---|
| Flyruter | 92 |
| Populær rute | Reykjavik Keflavik Intl til København Kastrup |
| Lufthavne | 46 |
| Populær lufthavn | Reykjavik Keflavik Intl |
Seneste anmeldelser
- Alle anmeldelser
- Positive
- Neutrale
- Negative
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7,0
Ulemper: the pizza I had to pay for was cold, soggy, and dreadfully tasteless
anmeldelse fra
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7,0
Fordele: ease of boarding, the flight left Dulles at the perfect time, after all the crowds were gone
anmeldelse fra
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5,2
Fordele: Crew was not pleasant and not greeting the passengers , but very supportive during the flight . Food for purchase only . Laggage is too expensive. Entertainment very old and not a lot to chose from. I was sitting in the emergency exit seat , that was very uncomfortable for my legs .
Ulemper: Smile, take less money for check in bags , food or at least snacks free.
anmeldelse fra
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6,8
Fordele: Short and convenient flight
Ulemper: Crew was not very pleasant , food and snacks only for purchase , check-in baggage is too expensive.
anmeldelse fra
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5,3
Ulemper: There was no definitive guidance on gate changes and time changes. I, along with many fellow passengers were given conflicting information via emails, the departure board and Icelandair website. The ground crew also could not provide much information.
anmeldelse fra
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6,0
Ulemper: The seats are narrow whereby you are overlapping shoulders with the next person. Good leg room for short people. Food/beverage service is limited for a transatlantic flight. Outside of coffee, tea, and water, all beverages are at a cost and there is no snack (i.e., pretzels, nuts).
anmeldelse fra
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3,0
Ulemper: When booking I was certain I booked checked luggage, when I got there it wasn't included, I never received a proper receipt. Boarding was delayed fit 40mins and not communicated
anmeldelse fra
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7,0
Fordele: Economy class OK for comfort. Staff very friendly and helpful. Had enough bathrooms for size of plane
Ulemper: Food choices did not have any salads except falafel.
anmeldelse fra
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9,0
Ulemper: Needed a little more space.
anmeldelse fra
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9,2
Fordele: I like the pillow and blanket.
Ulemper: The boarding process is not well organized compared to other airlines. Passengers should get a bottle water every flight.
anmeldelse fra
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9,2
Fordele: I like that they give a pillow and blanket on the plane. I also like that from Dulles to reyjavik they gave us a bottle of water.
Ulemper: The boarding process is a bit confusing and not well organized compared to other airlines. They should give a bottle of water every flight.
anmeldelse fra
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8,3
Fordele: Great service, but late departure, missed flight in Reykjavik, 8 hours late arrival in Zurich
Ulemper: Waiting for us in Reykjavik to get to Zurich less than the 8 hours late....
anmeldelse fra
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8,8
Ulemper: They asked everybody to put fit carry-ons in measuring bin and it slowed boarding a lot. Some bags got stuck there, it was quite entertaining :)
anmeldelse fra
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7,6
Fordele: The crew was extremely friendly. Flight got in early.
Ulemper: Boarding was strange. Stand in a line, go through the checkpoint for "pre-boarding", stand in a disorganized group for 40 minutes in a holding area, then EVERYONE is told to board at the same time and it's a mad rush up the stairs/escalator to get on the plane. Not pleasant.
anmeldelse fra
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10,0
Ulemper: Nothing. It was all good.
anmeldelse fra
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3,3
Fordele: First flight to Iceland was 7.5-8 hours long, and no meal were provided! There’s only refreshments. It’s over dinner time god sake and long hours.
Ulemper: Let’s passenger know there’s no meal provided in advance. They can atleast grab something at the airport or pack some snacks
anmeldelse fra
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5,6
Fordele: The flight was on schedule.
Ulemper: Not very friendly crew and slow on service.
anmeldelse fra
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6,8
Fordele: The entertainment, and that they provide a pillow and blanket.
Ulemper: Offered complimentary food of some sort.
anmeldelse fra
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7,3
Fordele: It got me to Iceland!!! The crew was courteous when asked but really quiet otherwise.
Ulemper: Maybe because it was an over night flight, the crew was very quiet and for 9 hours, only offered refreshments twice, and food choices could have been better. And really no leg room, even for my short legs. Didn’t move my seat back for 9 hours cuz I could feel the knees of the person behind.
anmeldelse fra
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2,0
Ulemper: They downsized the plane and bumped me and my travel companion. Worse experience of my life.
anmeldelse fra
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9,0
Fordele: When I booked my Economy Light fare from Denver to Paris, I was expecting a trying experience. But to the contrary, I found the entire trip to Paris and back enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful.
Ulemper: Short answer: Nothing. Icelandair is my new favorite low-cost airline for trips to Europe.
anmeldelse fra
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9,6
Fordele: When I booked my Economy Light fare from Denver to Paris for $325, I was expecting a trying experience. But to the contrary, I found the entire trip enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful. Connecting in KEF was a delight.
Ulemper: Short answer: "Nothing". I've travelled extensively around the world and Icelandair is now my favourite low-cost airline. Takk Icelandair.
anmeldelse fra
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3,0
Fordele: Some of the staff was nice
Ulemper: The plane was very hot, did not serve food even a snack on a 6 hour+ flight. There was absolutely no one at the ticket counter to help. Will not fly again!
anmeldelse fra
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8,8
Fordele: The seat were excellent and comfortable.
Ulemper: The automat check In was off because of over booking. Because of that We had to go into the cue with our skies and luggage.
anmeldelse fra
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9,5
Fordele: The crew was very courteous and kind. It made the long flight so much easier even with being pregnant.
Ulemper: The seats could be more comfortable, but the blankets and pillows helped.
anmeldelse fra
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10,0
Fordele: I like that the flight was very comfortable & there was lots of options for entertainment!
Ulemper: Honestly it was probably the best flight I have ever taken!
anmeldelse fra
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6,0
Fordele: The crew wasn’t very friendly and service was minimal. I was asleep when beverage cart came around, they never came back for a 8+hr flight.
Ulemper: Better service
anmeldelse fra
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9,3
Ulemper: Wish they served ANY free food
anmeldelse fra
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10,0
Fordele: Threat crew. Nice. Professional. Deal with passengers well when they tried to get there full luggage on board when it was not ok to do so.
Ulemper: Nothing
anmeldelse fra
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7,6
Ulemper: The pizza is terrible.
anmeldelse fra
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10,0
Fordele: Great entertainment options on the plane, very clean plane
Ulemper: It was much too hot on the plane.
anmeldelse fra
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10,0
Fordele: Nice clean comfortable plane with plenty of entertainment options.
Ulemper: Found it much too warm in the plane
anmeldelse fra
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9,6
Fordele: Nice clean plane, more roomy plane than first flight from Toronto
anmeldelse fra
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6,0
Fordele: great crew.
Ulemper: no food, very uncomfortable cramped seats.
anmeldelse fra
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6,0
Fordele: great crew, on time. seatback entertainment.
Ulemper: very uncomfortable, cramped seats. gate assignments always a crapshoot with this airline.
anmeldelse fra
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8,0
Fordele: Everything was on time , perfect
Ulemper: Don’t know
anmeldelse fra
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6,8
Ulemper: I eat gluten free and the falafel salad the only gluten free entre option was not available. Also they were iut of orange juice during the second service. I would greatly appreciate gluten free choices. Thank you!
anmeldelse fra
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7,3
Fordele: Great staff from check-in all the way through to exiting the airport.
Ulemper: No snack provided with the free tea/coffee/juice. Rather limited in flight entertainment selection and no free headphones provided. Small kvetch: Lights turned on too harshly after being dimmed for sleep. I know, first world problems!!! Lol
anmeldelse fra
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8,6
Fordele: The flights were both on time and the food and entertainment were excellent.
Ulemper: The boarding process in Paris and in Reykjavik was crowded and very chaotic.....they do not separate and board the Saga Class passengers first, it's just one big line and "free for all".
anmeldelse fra
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8,4
Fordele: The crew was friendly and attentive.
Ulemper: On our outgoing flight we believe they changed the type of plane because we ended up with extra legroom seats which was nice but they made us pay for them. Since I was flying home alone, I did order an extra legroom seat and they tried to make me pay again at check in, even though I had my receipt.
anmeldelse fra
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9,3
Fordele: The crew was friendly and professional. They came around often with water, which was key.
Ulemper: The boarding process was strange. We landed onto a bus and boarded the plane on the tarmac- all fine. But it would have been nice to have an announcement as we arrived at the gate “ladies and gentlemen traveling to Denver, we will begin boarding in a few moments. Here is how this will go or this is
anmeldelse fra
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2,0
Ulemper: Will never fly Iceland air again. N Horrible customer service
anmeldelse fra
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2,0
Ulemper: The airline has the worst customer service
anmeldelse fra
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8,0
Ulemper: Uncomfortable seats
anmeldelse fra
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7,3
Fordele: The crew was very helpful and kind.
Ulemper: I wish there were more movies to choose from and a little more room in the seats.
anmeldelse fra
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10,0
Fordele: Seats were comfortable and both flights were on time.....smooth rides!!
anmeldelse fra
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8,3
Fordele: Great crew, typical seats
Ulemper: Not having to pay for headphones on a long international flight
anmeldelse fra
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8,0
Ulemper: Let know all the hidden costs before buying tickets
anmeldelse fra
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4,8
Ulemper: Snacks, more fluid choices. Better movies
anmeldelse fra
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7,6
Fordele: Everything was punctuated!
Ulemper: It was a long flight so they should give a snack or something to eat!
anmeldelse fra
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7,6
Fordele: The flight was comfortable and the crew were helpful.
Ulemper: It would have been better not to stand long waiting to board.
anmeldelse fra
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9,3
Flight from Toronto to iceland
Fordele: Crew was really friendly, we had the seats behind first class so we had a ton of legroom. I would definitely fly Iceland air.
Ulemper: We had a 5 hour flight and they didnt serve snacks of food. The flight didnt include bags. 2 bags cost $160
anmeldelse fra
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9,3
Ulemper: The IcelandAir staff were very friendly and the seats were comfortable. I will definitely be traveling with IcelandAir again.
anmeldelse fra
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0,0
Ulemper: I never took my flight, the customer service to cancelling my ticket would have been a huge help.
anmeldelse fra
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10,0
Smooth flight!!!!
Fordele: The attendants are all nice and efficient!
anmeldelse fra
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9,6
Amazing first flight with Iceland air
Fordele: Great leg space and friendly staff.
Ulemper: Nothing
anmeldelse fra
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6,6
Ulemper: Again, no new movies to choose, only outdated ones.
anmeldelse fra
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6,6
Ulemper: Older movies; no modern ones to choose from, limited selection
anmeldelse fra
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10,0
Good 8.0
Fordele: Again, it was quick and easy. Nice staff.
Ulemper: The child who kicked the back of my seat for the flight.
anmeldelse fra
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10,0
Great 9.0
Fordele: Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!
Ulemper: Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport.
anmeldelse fra
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9,0
Ulemper: Needed a little more space.
anmeldelse fra
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9,2
Fordele: I like the pillow and blanket.
Ulemper: The boarding process is not well organized compared to other airlines. Passengers should get a bottle water every flight.
anmeldelse fra
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9,2
Fordele: I like that they give a pillow and blanket on the plane. I also like that from Dulles to reyjavik they gave us a bottle of water.
Ulemper: The boarding process is a bit confusing and not well organized compared to other airlines. They should give a bottle of water every flight.
anmeldelse fra
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8,8
Ulemper: They asked everybody to put fit carry-ons in measuring bin and it slowed boarding a lot. Some bags got stuck there, it was quite entertaining :)
anmeldelse fra
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10,0
Ulemper: Nothing. It was all good.
anmeldelse fra
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9,0
Fordele: When I booked my Economy Light fare from Denver to Paris, I was expecting a trying experience. But to the contrary, I found the entire trip to Paris and back enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful.
Ulemper: Short answer: Nothing. Icelandair is my new favorite low-cost airline for trips to Europe.
anmeldelse fra
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9,6
Fordele: When I booked my Economy Light fare from Denver to Paris for $325, I was expecting a trying experience. But to the contrary, I found the entire trip enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful. Connecting in KEF was a delight.
Ulemper: Short answer: "Nothing". I've travelled extensively around the world and Icelandair is now my favourite low-cost airline. Takk Icelandair.
anmeldelse fra
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8,8
Fordele: The seat were excellent and comfortable.
Ulemper: The automat check In was off because of over booking. Because of that We had to go into the cue with our skies and luggage.
anmeldelse fra
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9,5
Fordele: The crew was very courteous and kind. It made the long flight so much easier even with being pregnant.
Ulemper: The seats could be more comfortable, but the blankets and pillows helped.
anmeldelse fra
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10,0
Fordele: I like that the flight was very comfortable & there was lots of options for entertainment!
Ulemper: Honestly it was probably the best flight I have ever taken!
anmeldelse fra
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9,3
Ulemper: Wish they served ANY free food
anmeldelse fra
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10,0
Fordele: Threat crew. Nice. Professional. Deal with passengers well when they tried to get there full luggage on board when it was not ok to do so.
Ulemper: Nothing
anmeldelse fra
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10,0
Fordele: Great entertainment options on the plane, very clean plane
Ulemper: It was much too hot on the plane.
anmeldelse fra
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10,0
Fordele: Nice clean comfortable plane with plenty of entertainment options.
Ulemper: Found it much too warm in the plane
anmeldelse fra
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9,6
Fordele: Nice clean plane, more roomy plane than first flight from Toronto
anmeldelse fra
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8,6
Fordele: The flights were both on time and the food and entertainment were excellent.
Ulemper: The boarding process in Paris and in Reykjavik was crowded and very chaotic.....they do not separate and board the Saga Class passengers first, it's just one big line and "free for all".
anmeldelse fra
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9,3
Fordele: The crew was friendly and professional. They came around often with water, which was key.
Ulemper: The boarding process was strange. We landed onto a bus and boarded the plane on the tarmac- all fine. But it would have been nice to have an announcement as we arrived at the gate “ladies and gentlemen traveling to Denver, we will begin boarding in a few moments. Here is how this will go or this is
anmeldelse fra
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10,0
Fordele: Seats were comfortable and both flights were on time.....smooth rides!!
anmeldelse fra
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9,3
Flight from Toronto to iceland
Fordele: Crew was really friendly, we had the seats behind first class so we had a ton of legroom. I would definitely fly Iceland air.
Ulemper: We had a 5 hour flight and they didnt serve snacks of food. The flight didnt include bags. 2 bags cost $160
anmeldelse fra
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9,3
Ulemper: The IcelandAir staff were very friendly and the seats were comfortable. I will definitely be traveling with IcelandAir again.
anmeldelse fra
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10,0
Smooth flight!!!!
Fordele: The attendants are all nice and efficient!
anmeldelse fra
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9,6
Amazing first flight with Iceland air
Fordele: Great leg space and friendly staff.
Ulemper: Nothing
anmeldelse fra
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10,0
Good 8.0
Fordele: Again, it was quick and easy. Nice staff.
Ulemper: The child who kicked the back of my seat for the flight.
anmeldelse fra
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10,0
Great 9.0
Fordele: Reasonable fares. Good baggage accommodations. Denver to Iceland direct. Nice flight staff. The flight attendant pointed out the people who were awake the northern lights which was definitely the highlight of my trip!
Ulemper: Seats small. Surprised no meals unless purchased. But didn’t matter too much I ate before the flight left. And it was nice to have something to purchase if needed. It was confusing where I could purchase my baggage ahead of the me while checking in online so I just paid for it once I got to the airport.
anmeldelse fra
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7,0
Ulemper: the pizza I had to pay for was cold, soggy, and dreadfully tasteless
anmeldelse fra
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7,0
Fordele: ease of boarding, the flight left Dulles at the perfect time, after all the crowds were gone
anmeldelse fra
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6,8
Fordele: Short and convenient flight
Ulemper: Crew was not very pleasant , food and snacks only for purchase , check-in baggage is too expensive.
anmeldelse fra
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7,0
Fordele: Economy class OK for comfort. Staff very friendly and helpful. Had enough bathrooms for size of plane
Ulemper: Food choices did not have any salads except falafel.
anmeldelse fra
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8,3
Fordele: Great service, but late departure, missed flight in Reykjavik, 8 hours late arrival in Zurich
Ulemper: Waiting for us in Reykjavik to get to Zurich less than the 8 hours late....
anmeldelse fra
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7,6
Fordele: The crew was extremely friendly. Flight got in early.
Ulemper: Boarding was strange. Stand in a line, go through the checkpoint for "pre-boarding", stand in a disorganized group for 40 minutes in a holding area, then EVERYONE is told to board at the same time and it's a mad rush up the stairs/escalator to get on the plane. Not pleasant.
anmeldelse fra
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6,8
Fordele: The entertainment, and that they provide a pillow and blanket.
Ulemper: Offered complimentary food of some sort.
anmeldelse fra
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7,3
Fordele: It got me to Iceland!!! The crew was courteous when asked but really quiet otherwise.
Ulemper: Maybe because it was an over night flight, the crew was very quiet and for 9 hours, only offered refreshments twice, and food choices could have been better. And really no leg room, even for my short legs. Didn’t move my seat back for 9 hours cuz I could feel the knees of the person behind.
anmeldelse fra
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7,6
Ulemper: The pizza is terrible.
anmeldelse fra
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8,0
Fordele: Everything was on time , perfect
Ulemper: Don’t know
anmeldelse fra
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6,8
Ulemper: I eat gluten free and the falafel salad the only gluten free entre option was not available. Also they were iut of orange juice during the second service. I would greatly appreciate gluten free choices. Thank you!
anmeldelse fra
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7,3
Fordele: Great staff from check-in all the way through to exiting the airport.
Ulemper: No snack provided with the free tea/coffee/juice. Rather limited in flight entertainment selection and no free headphones provided. Small kvetch: Lights turned on too harshly after being dimmed for sleep. I know, first world problems!!! Lol
anmeldelse fra
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8,4
Fordele: The crew was friendly and attentive.
Ulemper: On our outgoing flight we believe they changed the type of plane because we ended up with extra legroom seats which was nice but they made us pay for them. Since I was flying home alone, I did order an extra legroom seat and they tried to make me pay again at check in, even though I had my receipt.
anmeldelse fra
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8,0
Ulemper: Uncomfortable seats
anmeldelse fra
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7,3
Fordele: The crew was very helpful and kind.
Ulemper: I wish there were more movies to choose from and a little more room in the seats.
anmeldelse fra
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8,3
Fordele: Great crew, typical seats
Ulemper: Not having to pay for headphones on a long international flight
anmeldelse fra
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8,0
Ulemper: Let know all the hidden costs before buying tickets
anmeldelse fra
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7,6
Fordele: Everything was punctuated!
Ulemper: It was a long flight so they should give a snack or something to eat!
anmeldelse fra
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7,6
Fordele: The flight was comfortable and the crew were helpful.
Ulemper: It would have been better not to stand long waiting to board.
anmeldelse fra
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6,6
Ulemper: Again, no new movies to choose, only outdated ones.
anmeldelse fra
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6,6
Ulemper: Older movies; no modern ones to choose from, limited selection
anmeldelse fra
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5,2
Fordele: Crew was not pleasant and not greeting the passengers , but very supportive during the flight . Food for purchase only . Laggage is too expensive. Entertainment very old and not a lot to chose from. I was sitting in the emergency exit seat , that was very uncomfortable for my legs .
Ulemper: Smile, take less money for check in bags , food or at least snacks free.
anmeldelse fra
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5,3
Ulemper: There was no definitive guidance on gate changes and time changes. I, along with many fellow passengers were given conflicting information via emails, the departure board and Icelandair website. The ground crew also could not provide much information.
anmeldelse fra
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6,0
Ulemper: The seats are narrow whereby you are overlapping shoulders with the next person. Good leg room for short people. Food/beverage service is limited for a transatlantic flight. Outside of coffee, tea, and water, all beverages are at a cost and there is no snack (i.e., pretzels, nuts).
anmeldelse fra
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3,0
Ulemper: When booking I was certain I booked checked luggage, when I got there it wasn't included, I never received a proper receipt. Boarding was delayed fit 40mins and not communicated
anmeldelse fra
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3,3
Fordele: First flight to Iceland was 7.5-8 hours long, and no meal were provided! There’s only refreshments. It’s over dinner time god sake and long hours.
Ulemper: Let’s passenger know there’s no meal provided in advance. They can atleast grab something at the airport or pack some snacks
anmeldelse fra
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5,6
Fordele: The flight was on schedule.
Ulemper: Not very friendly crew and slow on service.
anmeldelse fra
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2,0
Ulemper: They downsized the plane and bumped me and my travel companion. Worse experience of my life.
anmeldelse fra
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3,0
Fordele: Some of the staff was nice
Ulemper: The plane was very hot, did not serve food even a snack on a 6 hour+ flight. There was absolutely no one at the ticket counter to help. Will not fly again!
anmeldelse fra
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6,0
Fordele: The crew wasn’t very friendly and service was minimal. I was asleep when beverage cart came around, they never came back for a 8+hr flight.
Ulemper: Better service
anmeldelse fra
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6,0
Fordele: great crew.
Ulemper: no food, very uncomfortable cramped seats.
anmeldelse fra
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6,0
Fordele: great crew, on time. seatback entertainment.
Ulemper: very uncomfortable, cramped seats. gate assignments always a crapshoot with this airline.
anmeldelse fra
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2,0
Ulemper: Will never fly Iceland air again. N Horrible customer service
anmeldelse fra
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2,0
Ulemper: The airline has the worst customer service
anmeldelse fra
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4,8
Ulemper: Snacks, more fluid choices. Better movies
anmeldelse fra
-
0,0
Ulemper: I never took my flight, the customer service to cancelling my ticket would have been a huge help.
anmeldelse fra
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KEF
München
MUC
533
München
MUC
Reykjavik
KEF
529
Berlin
TXL
Reykjavik
KEF
520
Reykjavik
KEF
Frankfurt
FRA
657
Reykjavik
KEF
Minneapolis
MSP
656
Minneapolis
MSP
Reykjavik
KEF
342
Reykjavik
KEF
Helsinki
HEL
543
Paris
CDG
Reykjavik
KEF
542
Reykjavik
KEF
Paris
CDG
884
Tampa
TPA
Reykjavik
KEF
671
Reykjavik
KEF
Denver
DEN
885
Reykjavik
KEF
Tampa
TPA
521
Frankfurt
FRA
Reykjavik
KEF
440
Reykjavik
KEF
Manchester
MAN
441
Manchester
MAN
Reykjavik
KEF
555
Bruxelles
BRU
Reykjavik
KEF
554
Reykjavik
KEF
Bruxelles
BRU
Mest populære lufthavne betjent af Icelandair
- Lufthavn: Reykjavik Keflavik Intl (KEF)
- Lufthavn: København Kastrup (CPH)
- Lufthavn: Paris Charles De Gaulle (CDG)
- Lufthavn: London Heathrow (LHR)
- Lufthavn: Oslo og andre lufthavne (OSL)
- Lufthavn: Stockholm Arlanda (ARN) (ARN)
- Lufthavn: Amsterdam Schiphol (AMS)
- Lufthavn: Boston Logan Intl (BOS)
- Lufthavn: Washington D.C. Dulles Intl (IAD)
- Lufthavn: New York John F Kennedy (JFK)
- Lufthavn: Chicago O'Hare Intl (ORD)
- Lufthavn: Seattle Tacoma (SEA)
- Lufthavn: Toronto Pearson Intl (YYZ)
- Lufthavn: Helsinki Vantaa (HEL)
- Lufthavn: Frankfurt Intl (FRA)
Oplysninger om Icelandair
- FI IATA-kode
- +45 33 70 22 00 Ring
- icelandair.dk Besøg
Information om flystatus, aflysning og forsinkelse fra Flightstats.com. FlightStats data er måske ikke altid korrekt eller fejlfri. Bekræfter altid oplysningerne direkte med dit flyselskab.