Find billige fly på Icelandair

Fordele: The crew was very nice.

Ulemper: The seats were very uncomfortable. I was wedged in between two quite large people for the entire flight home - could barely move at all. Both were taking up about 20% of my seat from either side. The check-in process was also chaos - 3 Icelandair employees trying to manually check-in about 4 flights. We were on the verge of missing our flight after waiting almost 2 hours just to check in. There must be an easier way.

I was rebooked to an ealier! flight three hours before departure

Fordele: Swiss air and Lufthansa are probably better than Icelandair

Ulemper: I barely made my flight because I was rebooked to an ealier! flight via Switzerland instead via Iceland and that only three hours prior to regular departure, and without any notification on my cellphone. If I had not been more than two hours early at the airport I'd miss my re-assigned flight because it was leaving more than an hour earlier than my original flight. In the meantime I still got messages that the flight via Iceland would be delayed (which could have mislead me thinking I might have even more time than I actually had). Due to the subsequent rush at check-in my bag got pulled out by TSA and arrived two days late at Frankfurt! Meanwhile I had to travel to France without clean clothes and medication.

You get what you pay for

Fordele: Good price and short layover. The plane was clean and comfortable.

Ulemper: The boarding process in Reykjavik was chaotic. Food and entertainment available for PURCHASE.

Boarding experience was terrible.

Fordele: The entertainment and ability to charge your phone was awesome. The flight attendants were professional. The flight was on time to Oslo and from also, as well as to and from Reykjavik from Kennedy and Boston.

Ulemper: There was no one at a desk to welcome you. No boarding children or the back rows of the plane first. I almost missed my flight to Boston from Reykjavik because the gate was actually an unmarked door with a flight of stairs. I have never been on any airline with such an inferior boarding experience. Just swipe your boarding pass and wait with the other miserable looking passengers. No nice facilities to sit either. Many people just on the floor.